This document provides an overview of effective written communication in healthcare. It discusses that 70% of sentinel events are due to poor communication between providers. Key components of effective written communication include being factual, objective, respectful, confidential, non-judgmental, non-emotional, and using proper grammar and spelling. Common forms of written communication in healthcare include paper charting, memos, emails, electronic health records, texts, and patient education materials. The document also provides tips for effective communication such as using precise language, avoiding jargon, keeping sentences short, seeking feedback, and following email guidelines.