The following training presents general health & safety practices for CCFI as required by the Health & Safety committee or local or other government entities.
identified personnel are trained to keep you and our clients safe. Staff are trained in:
-CPR & First Aid
-Transportation & Child Restraint Safety
-Infection Control, Communicable Disease, Universal Precautions
-AND … Reducing physical risks and workplace violence—that’s this training!
Identifying Unsafe Environmental Factors …
Things that should put you on alert:
Unfamiliar or smoky smells
People with strange behaviors
Unlocked doors/sounding alarms during ‘closed hours’
Unleashed animals
Observable weapons
Unlit or poorly lit areas
Down power lines
Un-mopped/wiped spills
Weather alerts
Alert Administrative Specialist or available staff
These next couple of slides will show you stuff about reducing physical risks.
Never climb alone
Use a ladder or stepstool, not a chair
Lift with legs, not back
Ventilate areas when using chemicals/paints
Lifting: If in doubt, lift with a partner
Be aware of your physical limitations
Inspect electrical cords before use
No one likes that burnt rubber smell.
Wipe/Mop up spills, and keep floors/hallways/doorways free of clutter
Be alert: Cell phone up/head down = bait
Hands too full = bait
Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting
Workplace violence has occurred or is going to occur. What should you do? State clearly to clients, employees and volunteers that any form of violence will not be tolerated or permitted
Call for back-up
Be Aware
Notify staff, Sheriff’s office, and building manager of suspicious activity
Lock doors any time you feel unsafe
Avoid physical intervention
Write down info regarding threats, including the nature of the threat, immediacy of the threat, name and number of person calling, and any additional identifying factors
In the event of an agitated or angry client or other individual, clinical staff with crisis intervention expertise should be called to the scene and will direct all interventions
Staff will use body language, tone of voice and active listening to deescalate and contain the situation. Staff not directly involved in the intervention will move to another area while remaining close enough to assist if needed
What happens next?
File an incident report
Make a safety suggestion if necessary
You should also debrief after a workplace violence incident. Talk to a clinician after an intense situation, even if you don’t feel like you need to
Agency Maps indicate fire extinguishers and emergency exits
Emergency Checklist Procedures are posted next to maps