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Human Resources


                       wel-come all


                    Module No: 2
                     sm bagali
  Professor / Research Guide / HR area / Jain University
Learning Objectives
 • Research in HR
 • What's in it
 • Setting an Agenda
Research in HR
Developing the next generation HR Research
Myths of HR Research

  More theory
  Small samples conclusions
  Repeated topics
  No Policy implications
  Valid and reliable data
  Not addressing at National / International level
Core assumptions of HR

  How do we calculate HR contribution
  ROI in what way to measure
  Returns are late
  How HR has impacted and where
  How to have Analytics of HR
  Can everyone be called as HR or HR is from all
  Commonsense works for HR
Objectives of HR Research


   – New Theory / Model
   – Old Theory to test
   – Reporting an system / practice
   – Developing concepts
   – Comparative study
   – Explorative study
   – Descriptive study
Bottom-line of HR Research


      •   Specific gaps/ shortage in Existing Literature
      •   Scan for Overlooked areas
      •   Gap Spotting
      •   Underdeveloped areas
      •   Original Research Questions

      • Always challenge the Old ones
HR research through ages
   – Before 1970 Not significant
   – 1970’s Social Security
   – 1980’s Welfare/ satisfaction
   – 1990’s Law/ TU/Dispute
   – 2000’s HRM/HRD
   – 2005’s People Centric
   – 2010’s Empowerment/ Engagement, et al
   – 2011’s ???
Biggest Challenges for HR Chief
“Which of the HR issues represent your biggest
challenges “

Survey reported at HR Executive, USA, May 2012,
p: 40

716 HR chiefs participated
Which of the HR issues represent your biggest challenges
•   Talent Acquisition
•   Succession Planning
•   Change Management
•   Compensation and Benefits
•   Training and Development
•   Talent Retention
•   Health Care
•   Legal issues
•   Technology
•   Layoffs/ Hiring freezes
•   M/A
7 Biggest Challenges for HR Chief




Sources: Economic Times, 3rd September, 2012, p: 4. Deloitte Compensation Survey, 2012
Research Reporting in HR from
March 2011 to March 2012
http://hbr.org/magazine




     March 2011           April 2011      May 2011          June 2011      July – Aug    Sep 2011
                                                                              2011




                               Jan- Feb
    March 2012                                   Dec 2011               Nov 2011        Oct 2011
                                 2012
Strategic HRM



•   Transforming HR through Technology
•   Virtual Organization : Challenges and Issues
•   Employer Branding as Strategic Tool
•   Leadership
Talent Acquisition



• Emerging trends in Global mobility
• Attracting Talent
• Engaging Talented Employees
Performance Management




• Competency Mapping and Management
• Workforce Productivity
• Competency Model for Education Sector
Learning and Development,
           including Knowledge Management




• Training Designs
• Building Learning Culture
Compensation / Rewards / Pay



• Pay…. JD redefined
• Market based Pay structure
• Retention bonus strategies
Coaching




• Cross Cultural coaching
• Executive coaching
Diversity




• Managing diversity
• Managing MNC: HR way
• Multiculturalism
Latest 6 months

April 2012                       May 2012                   June 2012
   –    Best Practices                – Productivity              – Leadership
   –    Performance Management        – Social Sites              – Employee Conflicts
   –    Leadership issues
   –    Building Great Teams




 July- Aug 2012              Sep 2012                            Oct 2012
       – Cultural Studies         – Entrepreneurial Leadership       – Compensation
What makes HBR great after so many years of running




Most of the papers / articles / cases / research
 paper / interviews and write ups at HBR from :
    Fortune Companies
    Macro Study / Major study
    Huge Data at Countries involved
    Burning Issues
    CEO level analysis
Leading People. Leading Organizations
Strategic HRM
    •   Business Strategy and HR Strategy
    •   Change Management
    •   Mergers and Acquisitions
    •   Managing Downturn
    •   Employee Value Proposition and Branding
Talent Acquisition and People Flows
     • Sourcing and Recruiting (External and Internal)
     • New Hire Engagement
     • Women workforce issues
Learning and Development (Including Knowledge Management)
      • Creating a learning culture
      • Learning Design
      • Knowledge Management
Compensation, Reward and Recognition
    • Areas like : JD, Pay ranges/band, Variable pay
    • Executive Compensation
    • Skill and Knowledge based Pay
Talent Development, Engagement and
  Retention
    • Talent Development Strategy
    • Succession Planning
Employee Advocacy and Relations
    • Employee Satisfaction / Engagement/
    • Harassment and Laws
    • Gender Equity
Industrial Relations
     • Laws
     • IR issues
     • Collective Bargaining
Executive Coaching and Leadership
     • Effectiveness of CEO/ Chairman
     • Redefining the CEO JD and ROI to companies
Understanding the
                     H R
Five Questions That matter
for HR’s future
1st Question:
                         HR
    Alignment : Why does any HR program matter to
    the business, and is HR truly aligned to the
    business to provide value
2nd Question:
                        HR
  Leaders: Why must HR foster leadership
  within the organisation to drive success
3rd Question:
                        HR
  Talent: Why does HR need to look at future
  talent/ skills necessary
4th Question:
                       HR
  Reward: Why must HR provide incentives that
  are meaningful to employees
5th Question:
                       HR
  Agility: Why HR must adopt cloud technology
A word of warning…

•   Good data is must
•   Questionnaire elaborate
•   Statistical Analysis
•   Pilot Study
•   Document everything in the process
•   As case study, the style will be different
Seminar
Presentation on:
Great place to work strategies



15 min presentation / 10 Q-A /
Reading List
Fortune
Great place to work
Harvard Business School Press
MIT- Sloan Management Review
American Management Association
EBSCO
Quiz

Let me have a Topic from you, which
corporate are looking for …….
This is what they are looking

                                Rank

 •   Engagement – Attrition
 •   Multicultural Mgt
 •   Performance Management
 •   Leadership
 •   Talent Retention
This is what they are looking

•    Engagement -Attrition          2
•    Multicultural Mgt              1
•    Performance Management         4
•    Leadership                     3
•    Talent Retention               2
Quizzzzzing
Testing 1:

  According to recent research, what is the top
  driver of job satisfaction?
      Job security
      Compensation
      Opportunities to use skills and abilities
Testing 1:

  According to recent research, what is the top
  driver of job satisfaction?
      Job security     18%
      Compensation 35 %
      Opportunities to use skills and abilities 47 %
Testing 2:

  Human resource Management includes various
  activities including production forecasts

  1. True     2. False
Testing 2:

  Human resource Management includes various
  activities including production forecasts

  1. True     2. False
Testing 3:

  One of the HR managers Biggest bugaboos
  regarding Performance Management is : …….
Testing 3:

  One of the HR managers Biggest bugaboos
  regarding Performance Management is :
  Assigning ratings
Testing 4:

  A Recent Study (2012 May) by the Ladders, A
  New York based Job Matching Services,
  reports: ………….. time to decide on candidates
  Good fit
Testing 4:

  A Recent Study (2012 May) by the Ladders, A
  New York based Job Matching Services,
  reports: 10 seconds time to decide on
  candidates Good fit.
Match the Theories

1. Systems theory                       •   A. Recognizes pieces, purpose, and
                                            relationships that can maximize systems
                                            and subsystems

                                        •   B. Scarce resources, sustainable resource,
2. Economic theories for HRD
                                            human capital theory




3. General Systems theory
                                        •   C. How systems connect and disconnect and
                                            have to do with input, process, output,
                                            feedback loop

4. Futures theory                       •   D. True picture of facts, potential flux of
                                            facts, and decision making agility required
                                            next
Answers……..Match the Theories

1. Systems theory                  •   A. Recognizes pieces, purpose, and
                                       relationships that can maximize
                                       systems and subsystems

                                   •   B. Scarce resources, sustainable
2. Economic theories for HRD
                                       resource, human capital theory



                                   •   C. How systems connect and
3. General Systems theory              disconnect and have to do with input,
                                       process, output, feedback loop

                                   •   D. True picture of facts, potential flux
4. Futures theory                      of facts, and decision making agility
                                       required next
Human Resources

   Hope to see you next week, thanks a lot, bye bye

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HR Research 2012

  • 1. Human Resources wel-come all Module No: 2 sm bagali Professor / Research Guide / HR area / Jain University
  • 2. Learning Objectives • Research in HR • What's in it • Setting an Agenda
  • 3. Research in HR Developing the next generation HR Research
  • 4. Myths of HR Research More theory Small samples conclusions Repeated topics No Policy implications Valid and reliable data Not addressing at National / International level
  • 5. Core assumptions of HR How do we calculate HR contribution ROI in what way to measure Returns are late How HR has impacted and where How to have Analytics of HR Can everyone be called as HR or HR is from all Commonsense works for HR
  • 6. Objectives of HR Research – New Theory / Model – Old Theory to test – Reporting an system / practice – Developing concepts – Comparative study – Explorative study – Descriptive study
  • 7. Bottom-line of HR Research • Specific gaps/ shortage in Existing Literature • Scan for Overlooked areas • Gap Spotting • Underdeveloped areas • Original Research Questions • Always challenge the Old ones
  • 8. HR research through ages – Before 1970 Not significant – 1970’s Social Security – 1980’s Welfare/ satisfaction – 1990’s Law/ TU/Dispute – 2000’s HRM/HRD – 2005’s People Centric – 2010’s Empowerment/ Engagement, et al – 2011’s ???
  • 10. “Which of the HR issues represent your biggest challenges “ Survey reported at HR Executive, USA, May 2012, p: 40 716 HR chiefs participated
  • 11. Which of the HR issues represent your biggest challenges • Talent Acquisition • Succession Planning • Change Management • Compensation and Benefits • Training and Development • Talent Retention • Health Care • Legal issues • Technology • Layoffs/ Hiring freezes • M/A
  • 12. 7 Biggest Challenges for HR Chief Sources: Economic Times, 3rd September, 2012, p: 4. Deloitte Compensation Survey, 2012
  • 14. March 2011 to March 2012 http://hbr.org/magazine March 2011 April 2011 May 2011 June 2011 July – Aug Sep 2011 2011 Jan- Feb March 2012 Dec 2011 Nov 2011 Oct 2011 2012
  • 15. Strategic HRM • Transforming HR through Technology • Virtual Organization : Challenges and Issues • Employer Branding as Strategic Tool • Leadership
  • 16. Talent Acquisition • Emerging trends in Global mobility • Attracting Talent • Engaging Talented Employees
  • 17. Performance Management • Competency Mapping and Management • Workforce Productivity • Competency Model for Education Sector
  • 18. Learning and Development, including Knowledge Management • Training Designs • Building Learning Culture
  • 19. Compensation / Rewards / Pay • Pay…. JD redefined • Market based Pay structure • Retention bonus strategies
  • 20. Coaching • Cross Cultural coaching • Executive coaching
  • 21. Diversity • Managing diversity • Managing MNC: HR way • Multiculturalism
  • 22. Latest 6 months April 2012 May 2012 June 2012 – Best Practices – Productivity – Leadership – Performance Management – Social Sites – Employee Conflicts – Leadership issues – Building Great Teams July- Aug 2012 Sep 2012 Oct 2012 – Cultural Studies – Entrepreneurial Leadership – Compensation
  • 23. What makes HBR great after so many years of running Most of the papers / articles / cases / research paper / interviews and write ups at HBR from : Fortune Companies Macro Study / Major study Huge Data at Countries involved Burning Issues CEO level analysis
  • 24. Leading People. Leading Organizations
  • 25. Strategic HRM • Business Strategy and HR Strategy • Change Management • Mergers and Acquisitions • Managing Downturn • Employee Value Proposition and Branding
  • 26. Talent Acquisition and People Flows • Sourcing and Recruiting (External and Internal) • New Hire Engagement • Women workforce issues
  • 27. Learning and Development (Including Knowledge Management) • Creating a learning culture • Learning Design • Knowledge Management
  • 28. Compensation, Reward and Recognition • Areas like : JD, Pay ranges/band, Variable pay • Executive Compensation • Skill and Knowledge based Pay
  • 29. Talent Development, Engagement and Retention • Talent Development Strategy • Succession Planning
  • 30. Employee Advocacy and Relations • Employee Satisfaction / Engagement/ • Harassment and Laws • Gender Equity
  • 31. Industrial Relations • Laws • IR issues • Collective Bargaining
  • 32. Executive Coaching and Leadership • Effectiveness of CEO/ Chairman • Redefining the CEO JD and ROI to companies
  • 33. Understanding the H R Five Questions That matter for HR’s future
  • 34. 1st Question: HR Alignment : Why does any HR program matter to the business, and is HR truly aligned to the business to provide value
  • 35. 2nd Question: HR Leaders: Why must HR foster leadership within the organisation to drive success
  • 36. 3rd Question: HR Talent: Why does HR need to look at future talent/ skills necessary
  • 37. 4th Question: HR Reward: Why must HR provide incentives that are meaningful to employees
  • 38. 5th Question: HR Agility: Why HR must adopt cloud technology
  • 39. A word of warning… • Good data is must • Questionnaire elaborate • Statistical Analysis • Pilot Study • Document everything in the process • As case study, the style will be different
  • 40. Seminar Presentation on: Great place to work strategies 15 min presentation / 10 Q-A /
  • 41. Reading List Fortune Great place to work Harvard Business School Press MIT- Sloan Management Review American Management Association EBSCO
  • 42. Quiz Let me have a Topic from you, which corporate are looking for …….
  • 43. This is what they are looking Rank • Engagement – Attrition • Multicultural Mgt • Performance Management • Leadership • Talent Retention
  • 44. This is what they are looking • Engagement -Attrition 2 • Multicultural Mgt 1 • Performance Management 4 • Leadership 3 • Talent Retention 2
  • 46. Testing 1: According to recent research, what is the top driver of job satisfaction? Job security Compensation Opportunities to use skills and abilities
  • 47. Testing 1: According to recent research, what is the top driver of job satisfaction? Job security 18% Compensation 35 % Opportunities to use skills and abilities 47 %
  • 48. Testing 2: Human resource Management includes various activities including production forecasts 1. True 2. False
  • 49. Testing 2: Human resource Management includes various activities including production forecasts 1. True 2. False
  • 50. Testing 3: One of the HR managers Biggest bugaboos regarding Performance Management is : …….
  • 51. Testing 3: One of the HR managers Biggest bugaboos regarding Performance Management is : Assigning ratings
  • 52. Testing 4: A Recent Study (2012 May) by the Ladders, A New York based Job Matching Services, reports: ………….. time to decide on candidates Good fit
  • 53. Testing 4: A Recent Study (2012 May) by the Ladders, A New York based Job Matching Services, reports: 10 seconds time to decide on candidates Good fit.
  • 54. Match the Theories 1. Systems theory • A. Recognizes pieces, purpose, and relationships that can maximize systems and subsystems • B. Scarce resources, sustainable resource, 2. Economic theories for HRD human capital theory 3. General Systems theory • C. How systems connect and disconnect and have to do with input, process, output, feedback loop 4. Futures theory • D. True picture of facts, potential flux of facts, and decision making agility required next
  • 55. Answers……..Match the Theories 1. Systems theory • A. Recognizes pieces, purpose, and relationships that can maximize systems and subsystems • B. Scarce resources, sustainable 2. Economic theories for HRD resource, human capital theory • C. How systems connect and 3. General Systems theory disconnect and have to do with input, process, output, feedback loop • D. True picture of facts, potential flux 4. Futures theory of facts, and decision making agility required next
  • 56. Human Resources Hope to see you next week, thanks a lot, bye bye