SlideShare a Scribd company logo
Can Hosted PBX really cut your bills
by over 50%?
Presented by: Valiant Global Solutions
• Discuss research findings
• Learn key components of the
phone bill
• Discover the hidden costs not
included in the bill
• Explore cost-effective solutions
Today’s agenda
About the research
Here’s how it was done
• Our study examined the monthly phone bills of 19 small business
customers
• Averaged out monthly service costs for the following:
— Fee per line
— Local calling and Long Distance fees per line
— Carrier fees per line
• Separately, averaged the up-front
costs of systems, as well as desk phones
themselves
The phone bill mess
This is really hard…even for us
• Phone bills contain confusing jargon, codes and meaningless acronyms
• Most customers HAVE NO IDEA what they are paying for
• Taxes and “Hidden Fees” are intermixed to confuse customers
We’re going to teach you to cut through the clutter and get to the true $$$
1
Line charges
Local and LD charges,
Sometimes toll free
2 3
Other charges
for services such as
voicemail or forwarding
Federal, State and
Local TAXES
4
5
Other “hidden” fees
Key components of your phone bill
Phone companies don’t make it this easy…
6Optional- Number of
toll free minutes and cost
4 Fees for other
services such as
voicemail and call
forwarding
5NON tax fees and
surcharges
3Long distance and
sometimes local charges
1Number of lines-
everything hinges on this
2Price per line- It may
not be obvious.
How to Untangle the Mess
The information you need to get from your bill
Other ‘hidden costs’
You won’t find these on your bill
• Maintenance contracts
• Move, adds and changes
• Expanding your phone system
• The cost of downtime
• Switching providers
With Hosted PBX there are no ‘hidden costs’
• No maintenance contracts
• Easily add phones and lines
• 99.999% uptime SLA
• No contracts, no cancellation
fees
What the study found
Line Fee Local Fee LD Fee
Carrier
Fees
Total
Competitors’
Average
$44.44 $1.55 $9.09 $11.23 $66.51
Hosted PBX $29.99 $0.00 $0.00 $1.50 $31.49
Savings $9.12 $1.55 $9.09 $9.73 $35.02
Savings
Percentage
32.82% 100% 100% 86.64% 52.65%
The bottom-line?
Customers save over 50% on phone bills
Competitors'
Average Cost
Hosted PBX Cost Savings
Service Costs
Per month, per line,
including fees
$66.51 $31.49 53%
Competitors'
Average Cost
Hosted PBX Cost Savings
Hardware Costs
PBX system and
deskphones for
5-10 lines
$3,500 - $4,000 $0 100%
The Hosted PBX Difference
Simple and Fair
For users: Fortune 500-style calling features
• Features include Find Me/Follow Me, voicemail-to-
email, 3-way calling and everything else you’d want
from a desk phone
• Every user gets Fax via Internet, Conference calling and
more
• CallScape app offers Salesforce integration and
presence info
Hosted PBX
A cloud-based phone system that helps small and medium-sized businesses
communicate better.
• Save up to 50% or more on capital, maintenance and long-distance costs
• Get unlimited calling to the US
• Includes auto attendant, hunt groups and other features
• No hardware to buy, no software to manage
• No technicians necessary to move add, or change users
Hosted PBX
A cloud-based phone system that helps small and medium-sized businesses
communicate better.
For admins: Lower costs and better control
Q&A
Submit your questions now

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Hosted PBX Cost Savings For Your Business

  • 1. Can Hosted PBX really cut your bills by over 50%? Presented by: Valiant Global Solutions
  • 2. • Discuss research findings • Learn key components of the phone bill • Discover the hidden costs not included in the bill • Explore cost-effective solutions Today’s agenda
  • 3. About the research Here’s how it was done • Our study examined the monthly phone bills of 19 small business customers • Averaged out monthly service costs for the following: — Fee per line — Local calling and Long Distance fees per line — Carrier fees per line • Separately, averaged the up-front costs of systems, as well as desk phones themselves
  • 4. The phone bill mess This is really hard…even for us • Phone bills contain confusing jargon, codes and meaningless acronyms • Most customers HAVE NO IDEA what they are paying for • Taxes and “Hidden Fees” are intermixed to confuse customers We’re going to teach you to cut through the clutter and get to the true $$$
  • 5. 1 Line charges Local and LD charges, Sometimes toll free 2 3 Other charges for services such as voicemail or forwarding Federal, State and Local TAXES 4 5 Other “hidden” fees Key components of your phone bill Phone companies don’t make it this easy…
  • 6. 6Optional- Number of toll free minutes and cost 4 Fees for other services such as voicemail and call forwarding 5NON tax fees and surcharges 3Long distance and sometimes local charges 1Number of lines- everything hinges on this 2Price per line- It may not be obvious. How to Untangle the Mess The information you need to get from your bill
  • 7. Other ‘hidden costs’ You won’t find these on your bill • Maintenance contracts • Move, adds and changes • Expanding your phone system • The cost of downtime • Switching providers
  • 8. With Hosted PBX there are no ‘hidden costs’ • No maintenance contracts • Easily add phones and lines • 99.999% uptime SLA • No contracts, no cancellation fees
  • 9. What the study found Line Fee Local Fee LD Fee Carrier Fees Total Competitors’ Average $44.44 $1.55 $9.09 $11.23 $66.51 Hosted PBX $29.99 $0.00 $0.00 $1.50 $31.49 Savings $9.12 $1.55 $9.09 $9.73 $35.02 Savings Percentage 32.82% 100% 100% 86.64% 52.65%
  • 10. The bottom-line? Customers save over 50% on phone bills Competitors' Average Cost Hosted PBX Cost Savings Service Costs Per month, per line, including fees $66.51 $31.49 53% Competitors' Average Cost Hosted PBX Cost Savings Hardware Costs PBX system and deskphones for 5-10 lines $3,500 - $4,000 $0 100%
  • 11. The Hosted PBX Difference Simple and Fair
  • 12. For users: Fortune 500-style calling features • Features include Find Me/Follow Me, voicemail-to- email, 3-way calling and everything else you’d want from a desk phone • Every user gets Fax via Internet, Conference calling and more • CallScape app offers Salesforce integration and presence info Hosted PBX A cloud-based phone system that helps small and medium-sized businesses communicate better.
  • 13. • Save up to 50% or more on capital, maintenance and long-distance costs • Get unlimited calling to the US • Includes auto attendant, hunt groups and other features • No hardware to buy, no software to manage • No technicians necessary to move add, or change users Hosted PBX A cloud-based phone system that helps small and medium-sized businesses communicate better. For admins: Lower costs and better control

Editor's Notes

  1. Second bullet – mention that some customers don’t know how much they’re paying in total
  2. What would it cost, and what would we get?
  3. What would it cost, and what would we get?