HP Service Delivery
Platform 3.0 Launch

September 15 2009




© 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Why Consider SDP Solutions
    •   Optimise network asset resources
    •   Lower the cost of new service introductions
    •   Minimise service failures risks
    •   Improve customer satisfaction and loyalty
    •   Take advantage of the “long tail”
    •   Ease of new service introduction
    •   Tap into the developer resources of Web2.0
    •   Manage the 3rd party partnerships
    •   Improve time to market and revenue
    •   Support for IPTV, VoD, SLAs etc




2       28 September 2009
What is driving SDP evolution ?
SDPs are a strategic choice for service providers to enable the required
transformation to the “two sided business model”
•   SDPs have already been delivering:
     − A comprehensive & standards-based SOA-based service delivery
       ecosystem
     − The ability to re-use common service enablers like location, presence,
       messaging, voice, etc., across multiple end-user services
     − The power to extend service development to 3rd parties
•   And now need to evolve:
     − To complete support for the two sided business model by managing
       complex revenue relationships
     − Towards web 2.0 communities enablement
     − To provide for enhanced dynamic personalization of services, taking in to
       account the subscriber context
     − By blending services together to offer more compelling end-user
       experiences

3     28 September 2009
HP’s Though Leadership since 2001
•   SDP originally launched 2001
      • Designed to expose network assets
         to developers
      • HP early success with Telefonica
•   SDP 2.0 launched Nov’07 with tag “service
    delivery innovation and transformation”.
      • Focus on SOA enabling governance,
         management and quality in service
         development
      • SDP2.0 customers inc. Telenor and
         Telecom Italia
•   SDP 3.0 launch around capitalizing on
    Web2.0 capability



4    28 September 2009
What’s new?
Key Components
• RESTful            Gateway
• Enhanced                Service Enablers
• Revenue                Management
    Module
• ServiceOrchestration
    Manager
• Next    Generation Portal –
    “Storefront Portal”



6    28 September 2009
HP Service architectural blueprint for development, deployment, integration
           A standards based Delivery Framework evolution …
                              and management of converged services
                                                                   User
                                                                   Equipment
                                                                   Plane

                                                                   Application                       HP Storefront Portal                                       Testing &          Services
                                                                                                                                                               Certification      Lifecycle
                                                                   Plane                                              Web 2.0 – developer Portal, AppStore                       Management
                                 Operation Support Systems (OSS)
Business Support Systems (BSS)




                                                                                                     Service                                                                        Service
                                                                                                                     Revenue
                                                                                    Common         Governance
                                                                                                                    Management
                                                                                                                                           Device                Context         Orchestration
                                                                                    Framework      Framework                             Management            Management          Manager
                                                                                                                      Module
                                                                                                      (SGF)                                                                         (SOM)
                                                                   Service
                                                                   Delivery                       SIP Servlets          ParlayX                 Web Service            Web 2.0/REST

                                                                   Plane
                                                                                    Service      Location         Messaging              Presence             Conferencing           NGIN
                                                                                    Enablers
                                                                                               Identity VIPB     Device Profile           Charging                  UDCR              etc



                                                                              Gateways &             HLR/HSS        Profile            OCMP                  XDMS          PDE         Telecom
                                                                   Service    Network Services                       Mgr                                                              App Server
                                                                   Control
                                                                   Plane                           IMS                                   IPTV                              SS7/Legacy


                                                                   Network                      Real-Time IP                                 IP                            Circuit-switched
                                                                   Infrastructure
HP SDP Service Governance
RESTful Gateway
•   Opens up HP SDP to Web 2.0
    environment
    − Example: social network, widgets,    RESTful Gateway
      Web2.0 developers etc.                 Automated SOAP
• Exposes services as REST API's          transformation to REST
  with support for RSS, XML, Atom,        Protect and govern REST
  JSON Client API's                                Services
• Accepts provisioning of REST            Manage contracts with
  services                                   Third parties
• Provides robustness and scalability        HP SDP: SGF
•   Enables seamless governance for
    Web and Web 2.0 services

8    28 September 2009
HP SDP Enabler Enhancements
•   Enrich HP SDP with OpenCall Enablers
     − OpenCall is already present in 22 of largest                   HP SGF
       25 SPs
     − 100m subs use OC prepaid wireless solutions
     − 250m subs in 38 SP on 5 continents use
       HP HLR                                                                              Real Time
                                                         Rich Com     Personalization
                                                                                        service control
     − 750k voice and video ports deployed
     − Largest VoiceXML media platform provider       Conferencing   Profile Mgt        NGIN, SCIM
                                                      Video Conf     Subscriber Mgt     service broker
     − 5000+ signalling protocol platforms deployed
                                                      Streaming      NAB                Real time
•   Rich Communications                               Video                             charging
     − Video Conferencing                             Monitoring
•   Personalization                                   Etc.

     − Network Address Book                                          Service enablers
     − Subscriber profile
•   Real Time Service Control
     − NGIN, VAS
     − SCIM
     − Convergence incl IMS-IN

9     28 September 2009
HP SDP Revenue Management Module
•    Provides simple revenue sharing               Partner Portal
     model brick for partners including
     Web2.0 developers                       UI
                                                      HP SGF
•    Complements existing billing system
     with a flexible solution that deals
     also with unknown developers,
     small transactions and complex
     revenue sharing models                           E-wallet
•    Web service flexible charging
     enabler                                 Online-Offline charging

•    E-wallet function for partners
                                                  Account Balance
•    On-line & off-line charging
•    Account Balance & Rating                         Rating

                                           Revenue Management Module


10    28 September 2009
HP SDP Service Orchestration Manager
                                                           Example of services available
•    Provides business and new service           Premium SMS           Age Check      Blacklist
     composition workflow engine
      − Predefined connectors : LDAP, SNMP,
        J2EE etc                                         Service Creation Environment
      − Predefined services : premium SMS, Age
        check, blacklist etc                                      Service Bus
•    Provides also :
                                                               Policy rule engine
•    Flexible and robust orchestration
     engine
                                                         Process orchestration engine
•    Policy rule engine
•    Service Bus                                          Message store and broker
•    Service Creation Environment                                 Connectors
•    High availability
                                                  LDAP          J2EE           SNMP        BSS
•    Scalability



11     28 September 2009
HP SDP Storefront Portal
•    Provide a Next Gen Portal for :          Subscriber             Developer          Admin
      − Subscribers to browse, try & buy
        services (gallery)
                                                                  Access Gwy
      − Developers to create, test, publish
        applications, widgets, mash-ups
                                                Portal               Gallery           SDK
•    Enables Service providers to
     address Web 2.0 developers               Advertisement API                  Mashup Tool
•    Opens up to new business model
                                                              Widget framework
     including Long Tail
•    Positions service providers as                             Next Gen Portal
     platform independent service
     aggregators (any mobile, any PC,          Testing                                   HP SGF

     web, consumer, enterprise)
                                                           Monetization




12    28 September 2009
Adopt simple widgets and mash-ups
                                      Use widget on PC or mobile
StoreFront SDK for developers – an
open community



                                                          Storefront Portal &
                                                               Mash-up


Create service with mash-up & widget tool                  HP SGF, RMM &
                                                            RESTFul Gwy


                                                               Enablers
                                                          Ex: Parlay X Gwy
Post Widget
                                      Post Widget
on enterprise       Post Widget
                                      on Telco            Post widget in facebook
portal              on iTunes,
                                      StoreFront
                    Android, OVI,
                    etc
Conclusions
HP SDP 3.0 Addressing Pain Points &
Opportunities

                         New service introductions in silo’s adds incrementally to cost
Cost
                                  HP Service Governance Framework
                         Desperate not to become bit pipe
Competition
                                  HP Storefront Portal /Enhanced Service Enablers
                         Lack of flexibility in the infrastructure
Convergence
                                   HP SOA / HP RESTful Gateway

                         Multiple service introductions from multiple partners
Complexity
                                   RESTful Gateway / Service Orchestration

                         Limited penetration and monetization across multi devices
Content
                                  Device Management / Revenue Management

15   28 September 2009
The HP SDP 3.0 Evolution Delivers
                         •   HP SDP2.0 created a framework for managing the
                             growth in developers and services
                         •   Evolution designed to attract developers by making
                             service innovation easier and more rewarding,
                             facilitating the two-sided business model
                              − Monetize assets and those of partners by unleashing
                                the power of Web 2.0 to deliver service innovation.
                                   • Encourages the widest possible suite of services and
                                     community of developers
                                   • Provides a means to test out and showcase more
                                     services
                                   • Handles the smallest transaction right through to
                                     complex revenue sharing models
                                   • Delivers services that more closely match the
                                     subscriber need and circumstances



16   28 September 2009
Unleash the power of Web 2.0 to
     create and monetize service innovation

•    Focus on Web 2.0 as a service creation accelerator:
     −   Attract More developers
     −   Create More flexible services
     −   Better targeted services
     −   Ease service creation
     −   Facilitates the two sided business model
•    The basic principles of HP’s SDP blueprint still apply:
     −   Operational efficiency
     −   Shorter time to market
     −   Lower risk
     −   Enhance customer experience
     −   Service lifecycle management
     −   Rapid Return on Investment

17    28 September 2009
HP offers unmatched experience,
technology and credibility in SDP
                         Modular, flexible,      Extensive experience
                         comprehensive and       and expertise in SDP
                         Standards-based         software and services

                         Unrivalled IT & Telco
                                                 Thought Leadership
                         experience with SPs
                                                 credentials (SDP 2.0)
                         Worldwide

                         Solutions for Web       SOA software
                         2.0                     leadership (BTO)

                         A stable, profitable    Key integration skills
                         and inventive           & major service
                         company                 company
18   28 September 2009
Slide

HP Service Delivery Platform 3.0 Launch

  • 1.
    HP Service Delivery Platform3.0 Launch September 15 2009 © 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  • 2.
    Why Consider SDPSolutions • Optimise network asset resources • Lower the cost of new service introductions • Minimise service failures risks • Improve customer satisfaction and loyalty • Take advantage of the “long tail” • Ease of new service introduction • Tap into the developer resources of Web2.0 • Manage the 3rd party partnerships • Improve time to market and revenue • Support for IPTV, VoD, SLAs etc 2 28 September 2009
  • 3.
    What is drivingSDP evolution ? SDPs are a strategic choice for service providers to enable the required transformation to the “two sided business model” • SDPs have already been delivering: − A comprehensive & standards-based SOA-based service delivery ecosystem − The ability to re-use common service enablers like location, presence, messaging, voice, etc., across multiple end-user services − The power to extend service development to 3rd parties • And now need to evolve: − To complete support for the two sided business model by managing complex revenue relationships − Towards web 2.0 communities enablement − To provide for enhanced dynamic personalization of services, taking in to account the subscriber context − By blending services together to offer more compelling end-user experiences 3 28 September 2009
  • 4.
    HP’s Though Leadershipsince 2001 • SDP originally launched 2001 • Designed to expose network assets to developers • HP early success with Telefonica • SDP 2.0 launched Nov’07 with tag “service delivery innovation and transformation”. • Focus on SOA enabling governance, management and quality in service development • SDP2.0 customers inc. Telenor and Telecom Italia • SDP 3.0 launch around capitalizing on Web2.0 capability 4 28 September 2009
  • 5.
  • 6.
    Key Components • RESTful Gateway • Enhanced Service Enablers • Revenue Management Module • ServiceOrchestration Manager • Next Generation Portal – “Storefront Portal” 6 28 September 2009
  • 7.
    HP Service architecturalblueprint for development, deployment, integration A standards based Delivery Framework evolution … and management of converged services User Equipment Plane Application HP Storefront Portal Testing & Services Certification Lifecycle Plane Web 2.0 – developer Portal, AppStore Management Operation Support Systems (OSS) Business Support Systems (BSS) Service Service Revenue Common Governance Management Device Context Orchestration Framework Framework Management Management Manager Module (SGF) (SOM) Service Delivery SIP Servlets ParlayX Web Service Web 2.0/REST Plane Service Location Messaging Presence Conferencing NGIN Enablers Identity VIPB Device Profile Charging UDCR etc Gateways & HLR/HSS Profile OCMP XDMS PDE Telecom Service Network Services Mgr App Server Control Plane IMS IPTV SS7/Legacy Network Real-Time IP IP Circuit-switched Infrastructure
  • 8.
    HP SDP ServiceGovernance RESTful Gateway • Opens up HP SDP to Web 2.0 environment − Example: social network, widgets, RESTful Gateway Web2.0 developers etc. Automated SOAP • Exposes services as REST API's transformation to REST with support for RSS, XML, Atom, Protect and govern REST JSON Client API's Services • Accepts provisioning of REST Manage contracts with services Third parties • Provides robustness and scalability HP SDP: SGF • Enables seamless governance for Web and Web 2.0 services 8 28 September 2009
  • 9.
    HP SDP EnablerEnhancements • Enrich HP SDP with OpenCall Enablers − OpenCall is already present in 22 of largest HP SGF 25 SPs − 100m subs use OC prepaid wireless solutions − 250m subs in 38 SP on 5 continents use HP HLR Real Time Rich Com Personalization service control − 750k voice and video ports deployed − Largest VoiceXML media platform provider Conferencing Profile Mgt NGIN, SCIM Video Conf Subscriber Mgt service broker − 5000+ signalling protocol platforms deployed Streaming NAB Real time • Rich Communications Video charging − Video Conferencing Monitoring • Personalization Etc. − Network Address Book Service enablers − Subscriber profile • Real Time Service Control − NGIN, VAS − SCIM − Convergence incl IMS-IN 9 28 September 2009
  • 10.
    HP SDP RevenueManagement Module • Provides simple revenue sharing Partner Portal model brick for partners including Web2.0 developers UI HP SGF • Complements existing billing system with a flexible solution that deals also with unknown developers, small transactions and complex revenue sharing models E-wallet • Web service flexible charging enabler Online-Offline charging • E-wallet function for partners Account Balance • On-line & off-line charging • Account Balance & Rating Rating Revenue Management Module 10 28 September 2009
  • 11.
    HP SDP ServiceOrchestration Manager Example of services available • Provides business and new service Premium SMS Age Check Blacklist composition workflow engine − Predefined connectors : LDAP, SNMP, J2EE etc Service Creation Environment − Predefined services : premium SMS, Age check, blacklist etc Service Bus • Provides also : Policy rule engine • Flexible and robust orchestration engine Process orchestration engine • Policy rule engine • Service Bus Message store and broker • Service Creation Environment Connectors • High availability LDAP J2EE SNMP BSS • Scalability 11 28 September 2009
  • 12.
    HP SDP StorefrontPortal • Provide a Next Gen Portal for : Subscriber Developer Admin − Subscribers to browse, try & buy services (gallery) Access Gwy − Developers to create, test, publish applications, widgets, mash-ups Portal Gallery SDK • Enables Service providers to address Web 2.0 developers Advertisement API Mashup Tool • Opens up to new business model Widget framework including Long Tail • Positions service providers as Next Gen Portal platform independent service aggregators (any mobile, any PC, Testing HP SGF web, consumer, enterprise) Monetization 12 28 September 2009
  • 13.
    Adopt simple widgetsand mash-ups Use widget on PC or mobile StoreFront SDK for developers – an open community Storefront Portal & Mash-up Create service with mash-up & widget tool HP SGF, RMM & RESTFul Gwy Enablers Ex: Parlay X Gwy Post Widget Post Widget on enterprise Post Widget on Telco Post widget in facebook portal on iTunes, StoreFront Android, OVI, etc
  • 14.
  • 15.
    HP SDP 3.0Addressing Pain Points & Opportunities New service introductions in silo’s adds incrementally to cost Cost HP Service Governance Framework Desperate not to become bit pipe Competition HP Storefront Portal /Enhanced Service Enablers Lack of flexibility in the infrastructure Convergence HP SOA / HP RESTful Gateway Multiple service introductions from multiple partners Complexity RESTful Gateway / Service Orchestration Limited penetration and monetization across multi devices Content Device Management / Revenue Management 15 28 September 2009
  • 16.
    The HP SDP3.0 Evolution Delivers • HP SDP2.0 created a framework for managing the growth in developers and services • Evolution designed to attract developers by making service innovation easier and more rewarding, facilitating the two-sided business model − Monetize assets and those of partners by unleashing the power of Web 2.0 to deliver service innovation. • Encourages the widest possible suite of services and community of developers • Provides a means to test out and showcase more services • Handles the smallest transaction right through to complex revenue sharing models • Delivers services that more closely match the subscriber need and circumstances 16 28 September 2009
  • 17.
    Unleash the powerof Web 2.0 to create and monetize service innovation • Focus on Web 2.0 as a service creation accelerator: − Attract More developers − Create More flexible services − Better targeted services − Ease service creation − Facilitates the two sided business model • The basic principles of HP’s SDP blueprint still apply: − Operational efficiency − Shorter time to market − Lower risk − Enhance customer experience − Service lifecycle management − Rapid Return on Investment 17 28 September 2009
  • 18.
    HP offers unmatchedexperience, technology and credibility in SDP Modular, flexible, Extensive experience comprehensive and and expertise in SDP Standards-based software and services Unrivalled IT & Telco Thought Leadership experience with SPs credentials (SDP 2.0) Worldwide Solutions for Web SOA software 2.0 leadership (BTO) A stable, profitable Key integration skills and inventive & major service company company 18 28 September 2009
  • 19.