Organizing for the call, scheduling the call, and making the call. Making calls on a conference line. Be sure to familiarize yourself with the entire company or organization. Make sure to ask and answer questions, keep them engaged, and present a good flow of information.
Tips on social selling and turning leads discovered on social networks like LinkedIn, Twitter and SlideShare. Listen to the original podcast here: http://www.hotprospect.com/turn-social-media-into-warm-leads-hotprospect-com-podcast-episode-one/
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
Tips on social selling and turning leads discovered on social networks like LinkedIn, Twitter and SlideShare. Listen to the original podcast here: http://www.hotprospect.com/turn-social-media-into-warm-leads-hotprospect-com-podcast-episode-one/
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
This session highlights best practices and lessons learned for U.S. Bike Route System designation, as well as how and why these routes should be integrated into bicycle planning at the local and regional level.
Presenters:
Presenter: Kevin Luecke Toole Design Group
Co-Presenter: Virginia Sullivan Adventure Cycling Association
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.
This presentation was designed to provide strategic recommendations for a brand in decline. The deck also incorporates a situational assessment, including a brand identity, positioning, architecture, and portfolio strategy for the Brand.
Presentation originally created for NYU Stern's Brand Strategy course. Design by Erica Santiago & Chris Alexander.
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellSaba Software
According to the latest State of the American Manager report from Gallup, employees who have regular meetings with their managers are almost three times as likely to be engaged as those who don’t. These regular check-ins keep managers and employees in sync and aligned. Want to see better manager/employee relationships in your organisation? Then make an all-in commitment to 1:1 meetings. Not sure how? You’ve come to the right place.
In this webinar with Jamie Resker, Founder and Practice Leader for Employee Performance Solutions (EPS), and Teala Wilson, Talent Management Consultant at Saba Software, you’ll get the inside track on how to hold effective 1:1 meetings, including tips for getting managers on board.
• Go beyond discussing the status of everyday work to higher level topics, including recognition, performance, development, and career aspirations
• Learn how to decide meeting frequency, what to cover, as well as roles and responsibilities of the manager and employee
• Understand how managers can build trust and make it comfortable for employees to provide upward feedback
• Unite your organisation with a unified approach to 1:1 meetings
Join us for this 1-hour webinar to get practical tips for building better manager-employee relationships with intention and purpose.
About the Speakers
Jamie Resker - Founder and Practice Leader for Employee Performance Solutions (EPS)
Jamie Resker, Practice Leader and Founder of Employee Performance Solutions, is a recognized innovator in performance management. She is the originator of the-the Performance Continuum Feedback Method® and Conversations to Optimize Employee Performance training program; tools and training that reshape communications between managers and employees to drive and align performance. Jamie is on the faculty for the Northeast Human Resources Association, is a contributor to Halogen Software's Talent Space Blog, and is an editorial advisory board member for HR Examiner.
Teala Wilson - Senior Consultant, Strategic Services, Saba Software
Teala is a Talent Management Consultant at Halogen Software, now a part of Saba Software. She has worked with teams on a national and global level supporting human resources in areas such as performance management, recruitment, employee benefit programs, training and talent development, workforce planning and internal communications. Teala also has a personal passion for visual arts and design.
Want to learn more? Join us for an upcoming Product Tour!
http://bit.ly/2yitfqu
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
The First Sales Call With a Potential Client
1. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
Speaker 1: Hi. This is Joe Fahrner, the CEO and co-founder of HotProspect.com. I’m
here with Kelly Huffman, the VP of Sales here at HotProspect.com. How
are you doing Kelly?
Speaker 2: I’m doing well. Thanks, Joe. How are you?
Speaker 1: Awesome. I can’t say that everybody worked on HotProspect.com. So this
is the 4th edition of our HotProspect.com podcast. We talk about social
selling and using big data to make better decisions about how you
allocate your sales and marketing resources. Today we’re going to keep
following along the art that we started in our last podcast about
preparation for sales calls and moved on to the next step and start talking
about, you know, you’ve kind of got that first meeting to that first call set
you’ve done some basic research on the company and the prospect
you’re going to be talking to so you’re prepared to have a context going
in to this conversation. And now we want to talk a little bit about the kind
of flow that initial call and some of the key tips and strategies that we
used in our own work as sales folks here in Hot Prospect. So, before we
get to the actual call itself, there’s a couple of decisions that can be made
when you’re kind of post [inaudible] scheduling the call about how
you’re actually going to kind of arrived to the same point and the tools
you’re going to be using on that call. One of those things that we often
see a couple of different ways, Kelly you can setup calls so you can
basically just determine who’s going to call, who direct, right? Or you can
setup a bridge line or use one of these kind of tools, free sharing tech
tools and WebEx or Sales Crunch or ClearSlide. What are your thoughts
on kind of when it’s right to just use sort of a natural direct call versus
doing something that’s a little bit more sort of engaged around demos
and stuff like that using one of these tools?
Speaker 2: You know, I think it’s about a couple of different things. One is making
sure that like anything we do in sales and marketing you make sure take
all the friction out of the process. So in many cases that means a dialing
bridge and there’s a different kinds of dialing bridges but the dialing
bridge might be the best way for you to go because it’s frictionless and
everyone knows they’re calling an 800 number. It’s also strangely— you
may think of this intuitively but it’s kind of a neutral third party that you
may don’t have a direct number and that happens actually quite often
2. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
where you’re communicating to somebody via email and you still don’t
have a direct dial and you haven’t been through their phone tree, etc. So,
it just provide everybody kind of a mutual meeting place. I think that
often works. In many cases too if you’re definitely only going to be talking
to one particular person, whether or not you should be calling their
number directly. And I think also most importantly everybody seems to
have gone mobile these days and the concept of work phones are now
becoming something that’s not really part of your daily workflows and
more often than now people want to speak on a mobile phone and it
might be best for them to be in a conference room and or dialing in in a
quite space, etc. So, for me I think in general, I’m now using conference
lines as my de facto way of communicating on a call unless specific as
otherwise.
Speaker 1: That’s cool. Is there a preferred sort of provider that you’ve been using?
Speaker 2: I don’t want go out and say a particular company because they really are
so many. But the ones that I’m more partial to are coming from some of
the companies that provide web-presentation type of software then
along with those services they will provide you with a dialing bridge. The
key aspect of being—I think there’s even a subtle shift in that technology.
It used to be that you got a number and dial in and then you had,
perhaps, a moderator code, etc. and I think it’s gotten so much simpler
now that really you could have one dial-in with 4 or 5 or maybe 6 digits
for everybody to get in and keep it really, really simple and make sure
that it’s always working because sometimes these services don’t work.
And if you have one of those and they’re not working for you one out of 5
times, drop it.
Speaker 1: Right. Yeah. That’s a great point where like when there’s issues with the
technology a lot of times that’s going to come back in just bite you
because any frustration that the prospect has of trying just get on board
one of the calls especially it’s new to them, it’s going to come back
obviously it’s going to hurt their mood coming in to the call but also it’s
going to reflect probably on you rather than the technology writer script
point.
Speaker 2: I would add to and it depends entirely on the perception you’re trying to
put out there, but some of these services are free and the price you pay
3. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
that they announced that they’re free. So if you’re very, very concerned
with perception that you’re not a company that can afford to have its
own dialing bridge then you might want to avoid those. I think generally
speaking people get caught up on that and it’s really not that a big of a
deal. Yep, Absolutely.
Speaker 1: Yeah. I think in general with a lot of these, there’s a sass models of have
of all around these types of tools. One, they’ve got relatively low cost
than whatever a member or something like a WebEx or something being,
you know, 5 or 8 years ago. And then additionally people in the
professional world in the business world are more were used to using
free tools and served what they call the consumers [inaudible] of the
enterprise, right? People are like not as freaked out by the fact you’re
using a free tool for a conference call may be they would have been few
years ago. Cool. I didn’t want to spend a lot of time on that but I thought
that was an interesting point to touch on. So, now we can talk a little bit
about, again, in the previous podcast scheduling the call just now about
some considerations around the tools you want to use to actually
facilitate the call. So now let’s talk about—you’re getting on the phone
with the prospect— and one thing I always mentioned to people who
were just getting started in sales whether it’s a people that I’ve worked
with or people that are asking for advice is there’s one question you
should always be asking at the beginning of every call. It’s just a common
courtesy basically to ask the prospect you know, if you’ve got a scheduled
time speak with them, “Is it still a good time to chat?” Right? And I think
the people tend to really appreciate that and sort of serves a couple of
purposes. One, if it is a bad time for that person, if something came up,
people get busy, – this happens to all of us – you really want to give them
the opportunity to sort of say, “You know what, actually, it’s not a great
time something came up things are crazy let’s reschedule for another
time.” Because if they are—did you have some other conflict going on or
something else is top of mind? It just not you get the mind share you
need, take it your point across with the prospect. So it’s one of these
things were it just a no brainier and common courtesy to ask if it’s still be
a good time. The other thing is most of the times my attempt to attend
you’re going to hear him say, “Yes, it is a great time.” And that puts him
right mindset. I mean, a lot of this first calls is finding kind of a common
4. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
ground with people and just getting in to motive saying “yes” to a simple
question like, “Yes, it’s still is a convenient time to chat,” helps you
towards that goal. So the other thing that we talked about the previous
podcast which is preparation and so I’ll touch on that again very briefly
here. You know, really make sure you’ve done your homework prior to
the call. You use the free resources we talked about on the previous
podcast, you’ve done the research, you know a little bit about the
company, you know a little bit about the prospect. The very least you
visited their website and maybe read the “About us” pages, you’ve got
enough contexts so that as you’re going through you can position things
effectively. But, again, don’t be over confident based of that preparation.
So really it’s better to suddenly give contexts to your pitch based of on
what you’ve learned in that preparation rather than being like overtly
presumptive because that has the potential to really turn people off. And
another tip I could use in that regard is a lot of times you don’t want to
be sort of suddenly presumptive about something I expect is true based
off of the research I’ve done. I’ll sort of present it and then followed it up
with, “Is that correct?” you’re asking for clarification and either allow him
to correct me or to confirm that I have it done the right track. So the next
thing that’s again, kind of an obvious point to something I’ve know I’ve
failed to do earlier in my career is when it says listening for science of
disengagement, alright? So basically, Kelly I know this is something we’ve
talked about before, do you have any thoughts on kind of how to
approach that?
Speaker 2: I actually do, but I would say before you can listen for science of
disengagement, make sure that you’ve engaged with your prospect and
that you’ve done some measure of discovery. I think the concept of
discovery is something that can be misused. But you’ve come to the call
prepared, you’re on with just enough information to be dangerous as Joe
said you don’t want to be presumptive but you really should have some
warm up session around discovery around the company and that’s
something you want to be careful with. You don’t want to say, “Hey, so
tell me what you do?” Right? You know what they do. So you need to find
some commonality and you asked questions about paying points that
might pertain to your products. You don’t want to say again, “What you
do?” You’ll also don’t want to say, “Do you know what we do?” You know
5. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
that’s not discovery. But really, if it some product in a particular vertical
and you can really get in to a little bit about them at a paying point. I
think to Joe’s point are some of those kind of leading questions or things
that you think you might know but trying to get their clarification, also
allow them to speak a little bit and show that their experts. And I think
that will really you get in to your conversations start to engage in your
pitch but you need to not over think it but also not have it be disjointed
where you’ve asked them something in discovery for the sake of it and
then you go off on a different tangents, start your pitch as if that a little
piece of discovery never happened. Try and find the segue into your turn
to speak.
Speaker 1: And I think the other thing is really focusing on making a conversation.
Again, the same is obvious. But it’s really easy in these types of phone
pitches in particular for to turn to like kind of a presentation and so
making sure that it’s relatively even amount of conversation on either
side of the phone. And also another kind of technique that I find that I
just do naturally is trying to kind of mimic the pattern of the other
individuals of their survivor active fast talking person. You kind of want to
engage with that kind of hyper speed whereas if they kind of laid back, so
you don’t want to bore them over—
Speaker 2: That’s a good point.
Speaker 1: —in this craziness, right? So try to be wary of that. So talking about the
disengagement stuff, one of the things I found – again, this falls in to the
same basic bucket of trying to make sure that it’s a conversation – is it’s
pretty easy on the phone for people to just totally disengaged. And one
of the rules of thumb that I’d like to use, if I’ve talked for more than 10 or
20 seconds and I haven’t gotten like courtesy engagement like kind of a
verbal nod or some answer or something like that, I’d like to stop and
check in and sort of prompt down for some sort of response. Very often,
you’ll hear just things of totally blank on the other end of the call? That
maybe they just put you on mute, right? Just kind of sign of deaf and be
one like kind of make sure that you’re engaging. The other thing that
often you’ll start to hear them clicking around on the internet or typing
this type of things, when you hear that it just a great signal that you
happily engaged them very well. And so you want to make sure that
6. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
you’re reaching out and giving them engage, you’re asking them
meaningful questions, getting the body on things, because otherwise
you’re going to bore them over for 20 or 30 minutes on the phone and
they’re going to retain nothing because they weren’t paying attention
and it’s very unlikely that anything possible come out of the outcome.
Along the same lines when you’re having that kind of conversation,
you’re asking questions, you want to be providing answers, you want to
be directing the conversation but you want to make sure that – again,
we’ve touched a few times here – that you’re being relatively brief and
concise. And I mean, frankly, it’s not something I’m all that great at, may
be with a little help from podcast, we can talk. But basically, what I try to
really focus on is, can you be conscious of the fact that you’ve got 20 or
30 minutes of the time on the phone and that really should be about
educating this person and understanding how you get to the next steps
with them and very rarely is the best way to do that is to monopolize all
the conversation right with hard core pitch stuff. I mean, the reality is
there are very few sales processes in this world that close on a single call
and so in this first call you, you really should be trying to validate some
number of assumptions about this prospect, are they a good fit, it should
[inaudible] a good fit for them, i the need that the problem that you
solve and are you well positioned to do that in this case so that you can
make sure that the prospects can walk away from this a good feeling and
not just feel like, “Hey, I sank 30 minutes in to getting a hard sell by some
sales guy on the phone.” Is there anything intrigues on those lines, Kelly
that you’ve done in the past to kind of make sure that it’s a good, even
back and forth, with the prospect?
Speaker 2: Yeah. I think you’ve touched on most of them but the counter point to
that is if you become too self-aware of the fact that you’re under limited
time constraints you might suffer from one of my great weaknesses,
which is the tendency to speak really, really quickly and the interest of
time saying, “Okay. If I only want to speak for a little bit so that I can
engage with the client well. I’ll just put all my words in to a much quicker
sentence.” And that doesn’t work especially for me, it’s a bit of a
challenge and I have to constantly remind myself to slow down, breathe
and remember that’s a two-way conversation.
7. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
Speaker 1: Absolutely. That’s a great point. Obviously, I suffer from the same
infliction. (Laughs). Let’s see. Now we’ve talked about a lot of the specific
techniques we used during that conversation, you know, really making
sure that this conversation, asking and answering questions, making sure
that the prospect is engaged, making sure it’s a good flow of information.
But again, you’re not going to close a deal on a 20 or 30 minute interest
sales call and so a lot of these initial call is really tin up to this is the kind
of the tail-end and figuring out what are the actionable next steps to
actually moving towards the sale or further qualification of the prospect.
So Kelly, how do you like to tie up the end of your calls? Like is what the,
you know, in the last couple of minutes of the call you’ve given the pitch,
there’s been some good next back and forth— What are kind of the
general techniques you use to go from the end of that call to whatever
the next step is in your sales process?
Speaker 2: I think that it’s important to summarize what the action irons are from
the call. And some of those might be actions irons that you’re kind of
pressing as your own agenda. But ultimately, you want mail it to get a
verbal confirmation from the people that you’re speaking with that “Yes,
the next steps are going to be– I’m going to send you a demo via email”
or “I’m going to send you some more data points” or “We’re going to
take some defining step in the very near future. hopefully the same day
at least from an electronic call or perspective.” I also like to at least get an
informative which will actually give me a sense of their receptiveness to
what we’re talking about by just saying, “Hey, I’ll take my particular
action item and deliver that today. And then perhaps we can follow-up
this time next week and we can discuss that.” And you can actually use
that as good gauge to see if they immediately like, “Well, I don’t know I’m
sure if I can do that.” Or their at least receptive to having that specific
call. And if you feel very strongly about it then you can just confirm it
right then and there and then some a meeting request for that exact time
the following week which is a great indicator that you’ve got somebody
interested in speaking to you again.
Speaker 2: And that’s a good point but I think you nailed it which is basically like
making sure you’re gauging it correctly. Because a lot of times, I know
even both as a sales person early in my career and also as I’ve been a
buyer in my career, a lot of times particularly junior sales people, they
8. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
really try to bore you over around getting that next meeting scheduled
because that’s like part of their KPIs or whatever they’re tracked by their
managers or something like that. So I think you want to kind of push just
the right amount to scheduling in real time because sometimes you’ll end
up with like this second scheduled call for somebody’s who is not really
allowed to bought in and then all of a sudden it just another waste of 30
minutes, right, because they were just doing it because they were trying
to be polite or something like that. So, if you sensed it that they may be
are not at all excited it about you may want to consider other things you
could do offline before the next call to get them keyed up. And then the
other thing, you can [inaudible]up but I would also add just sort of
confirming with them, what they see is the next step as well. And a lot of
times that’s asking them to kind of give you some forward looking insight
into their process internally. So what are the things that have to happen
to move to the next step on their end as well. And then the final things
you’re up to calling, I think the final piece of this segment of the process
from my standpoint is you know kind of what is the next offline follow-up
or their next email follow-up. Before the next call, what are the best
practices around when you reach out to them next—there’s bunch of the
ways that I’ve seen this done. Sometimes people send really specific
meeting notes or next steps. Sometimes it’ll happen to me, we’re after
the call somehow it’ll actually happen a few days later. What’s you’re
best practice around that stuff when you got off that call and you want to
do the follow-up, how much time do you wait for the next touch point
and then what is kind of that typically the context of that?
Speaker 2: It’s like the dating game like when do we call back.
Speaker 3: Right. I was going to say it’s obviously just exactly like that scene in
Swingers, the movie Swingers, you know? They’re debating like what the
right amount of time is to call even ifthey just met it’s the same thing,
yeah. (Laughs).
Speaker 2: I like to follow-up immediately. By immediately I mean realistically within
the same day. A couple of reasons, one, it’s still fresh, it’s still top of mind
both for myself and for the other party as well. So you can make sure
nothing falls in to cracks and you stay relevant and you get whatever
9. HotProspect.com
398 Fifth Street, San Francisco, CA 94105
hello@hotprospect.com
you’re deliverable was out the door. At the very least it always makes me
feel better to do that.
Speaker 1: Yeah. You’re getting off your list. I think you touched on it. It’s like same
day but probably a few hours, post call or depending upon when the call
happened. Well, a lot of times what I find is like, again, especially now in
my career, I’m more often the buyer than the seller, I find it like if I’ve set
aside 30 minutes for a call that’s usually back-to-back with something
else. So if something hits me right after that call, maybe after the call
we’re just going into a cue of emails and that I’m going to get to you
later. We need some time to catch back up. This type of things is
probably useful. But yeah, I could use the same day, at the very minimum
is probably the right amount of time because then you don’t have any
artificial delays beyond that. Cool. Cool. Yes. And hopefully this has been
a helpful set of tips on how to handle your first call with a new prospect
and some of the basic follow-up stuff. We got to hear, if you have any
questions or tips of your own and feel free to send them comments. You
can find Kelly at Kelly Huffman on twitter. I’m Joe F. on twitter and Hot
Prospect is at Hot Pros, H-O-T P-R-O-S on twitter. Thank you very much
for sticking with us. And we’ll look forward to talking to you soon. Thanks.
Speaker 2: Bye-bye.
End of Audio
Duration: 19:35 minutes