1. How Gen Y Want to Learn
Sophie Carter SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

2. How Gen Y are you?
Everyone stand. As I ask each question, if your answer is no, sit down.
1.Have multiple social networking profiles
2.Blog or tweet
3.Use IM in your personal life
4.Share photos from your phone
5.Keep financial details/purchase things using your phone
6.Have watched 1 or more hours of TV in the past 24 hours
7.Sleep with your mobile phone
8.Check social networking more than once a day
9.Have a distinct preference for learning using technology/online
10.Have sought learning in line with your own career path independent of work
Friday, 4 November 11

3. Gen Y in an infographic
source: http://www.penn-olson.com/2010/07/19/understanding-gen-y-infographic/
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

4. Experiences
Induction
Compliance
Low applicability to everyday work
Low learner control
Limited community and peer
engagement
Little value placed on content and
process of learning
Friday, 4 November 11

5. Experiences
First impressions last -
including induction
Gareth - graduate role at
a professional services
firm.
source: http://www.flickr.com/photos/ninetomorrows/5706853433/
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

6. Experiences
Compliance-based learning
felt like punishment
Anna, a nurse, completing
compliance training online
source: http://www.flickr.com/photos/isaacmao/5186834390/sizes/m/in/photostream/
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

7. Experiences
Limited perceived
applicability
Heather, a graduate in a
financial sector organisation
didn’t know how to connect
with anyone else about her
experience
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

8. Expectations
Control
Choice
Relevant to immediate needs
Valuable to all stakeholders
Engaging
Strategically located within a broader,
longer-term learning landscape
Friday, 4 November 11

9. Expectations
“I didn’t know what to expect, but I know it wasn’t
that. Next time I’d prefer to fail and have access to more
stuff on my own time rather than be rushed through for
Anna, nurse in some accreditation sheet that won’t matter in a year”
a large hospital
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

10. Expectations
“I’d expect it to be specialised, targeted, focussed stuff
distributed specially for whoever needed it in the most
Heather, grad appropriate way. Not some random afterthought that I
in financial just stumble on”
sector
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

11. Expectations
“I expected to be shown where I was heading or at
least where I was starting from. I honestly have no idea if
Gareth, grad anyone else here knows where I could go. It’s a pretty
in professional humbling and depressing thought.”
services
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

12. Expectations
“Honestly? I kinda knew it wouldn’t be great, but I also
think that most of how I develop from now on will be
Alex, working through my networks and going out and finding stuff I
in business want”
consulting
SMARTER, SIMPLER, SOCIAL
Friday, 4 November 11

13. Mis-matching needs
Sure, there’s a mis-match, but it’s an
opportunity to flow with creative
disruption!
Value
Control
Choice
Engagement through responsibility
and reciprocal evaluation
Friday, 4 November 11

14. Thanks! SMARTER, SIMPLER, SOCIAL
Sophie Carter
@sophiebcarter +61412724309
Friday, 4 November 11