GreatAmerica is a large small-ticket leasing company based in Iowa with offices across the Midwest. Wendy Neal is their SharePoint architect who led the implementation of a new SharePoint 2010 intranet to replace an outdated ColdFusion system. The new intranet uses separate site collections for better security and administration. It includes features like a site directory, channels dropdown, personalized dashboards, and shared links. While complex permissions and content duplication were challenges, tools like ControlPoint helped. The intranet rollout is ongoing with training and feedback-based improvements planned.