SlideShare a Scribd company logo
MASTER
CLASS
Garrett Mehrguth
PRESIDENT AND CEO
DIRECTIVE
How to Make Paid Social
Your Largest Revenue
Driver
SEATTLE, WA ~ MAY 5 - 6, 2022
DIGIMARCONPACIFICNORTHWEST.COM | #DigiMarConPacificNorthwest
A performance marketer error has occurred.
Press any key to continue_
The Dilemma Performance Marketers Face
@gmehrguth
A performance marketer error has occurred.
Search has intent but no firmographics.
Press any key to continue_
The Dilemma Performance Marketers Face
@gmehrguth
A performance marketer error has occurred.
Search has intent but no firmographics.
Social has firmographics but no intent.
Press any key to continue_
The Dilemma Performance Marketers Face
@gmehrguth
A performance marketer error has occurred.
Search has intent but no firmographics.
Social has firmographics but no intent.
Without intent, we struggle to drive sales qualified leads from social
because our offer is not strong enough to overcome not having
intent...aka getting the timing right.
Press any key to continue_
The Dilemma Performance Marketers Face
@gmehrguth
A performance marketer error has occurred.
Search has intent but no firmographics.
Social has firmographics but no intent.
Without intent, we struggle to drive sales qualified leads from social
because our offer is not strong enough to overcome not having
intent...aka getting the timing right.
It costs 4k a year to get unlimited contact info from seamless.ai, so why
pay for lead with no intent?
Press any key to continue_
The Dilemma Performance Marketers Face
@gmehrguth
A performance marketer error has occurred.
Search has intent but no firmographics.
Social has firmographics but no intent.
Without intent, we struggle to drive sales qualified leads from social
because our offer is not strong enough to overcome not having
intent...aka getting the timing right.
It costs 4k a year to get unlimited contact info from seamless.ai, so why
pay for lead with no intent?
Because of this, Sales is taking Marketings lunch...and budget.
Press any key to continue_
The Dilemma Performance Marketers Face
@gmehrguth
@gmehrguth
@gmehrguth
LTV:CAC
ROI Forecast for SaaS
3 Spreadsheet Templates
3 Spreadsheet Templates
Budget Approval
@gmehrguth
LTV:CAC
Open Spreadsheet
@gmehrguth
Open Spreadsheet
ROI Forecast for SaaS
@gmehrguth
Open Spreadsheet
Budget Approval
@gmehrguth
LinkedIn Advertising
3
Conversation Ads Single Persona
Campaigns
@gmehrguth
Conversation Ads
Total Addressable Market(TAM)
Audience Segmentation
Copy and Offer
LinkedIn Advertising
Using LinkedIn, we can get a rough idea of our TAM by
utilizing a combination of company names, sizes,
industries, job titles, and seniorities.
To be confident we’re targeting the right companies,
we’ll want to use a data provider to create a list of
our TAM so we’re not dependent on third-party data.
@gmehrguth
Conversation Ads
Total Addressable Market(TAM)
Audience Segmentation
Copy and Offer
LinkedIn Advertising
How it Works
1. Use a data provider like Zoominfo, Crunchbase,
Clearbit, Cognism and start creating a list of
companies you can work with.
1. Once you export that list, use employees,
internal or outsourced teams to manual verify
every single account in that list.
@gmehrguth
Conversation Ads
Total Addressable Market(TAM)
Audience Segmentation
Copy and Offer
LinkedIn Advertising
We can separate our TAM by company size and job title. From
here, we can drill down even further within states,
industries, etc.
This allows us to craft an ultra specific message to our
target audience. It also allows us to track performance for
each, giving us more insight into which segments are giving
us favorable returns.
@gmehrguth
Conversation Ads
Total Addressable Market(TAM)
Audience Segmentation
Copy and Offer
LinkedIn Advertising
How it Works
1. Take a list of your customers, enrich them in one of
the data providers with additional data points such as
tech used, funding, employee size, active tech count.
1. Look for data points that signify higher ACV customers
to then segment them out into tiers.
1. Within platform, build campaigns by tiers and then one
step further with titles and/or seniority.
@gmehrguth
Conversation Ads
Total Addressable Market(TAM)
Audience Segmentation
Copy and Offer
LinkedIn Advertising
How it Works
1. Now you’ll want to start crafting messaging based on each
persona.A simple place to start is with seniority level
a. Ex: Managers/directors usually have different goals
and use cases then VPs and C-Suite.
2. You’ll also want your offer to align to the tier and
seniority level based on data. If you have faster and
higher close rates with VP/C-suite, your offer could also
be higher
@gmehrguth
Conversation Ads
Total Addressable Market(TAM)
Audience Segmentation
Copy and Offer
LinkedIn Advertising
As you can see in our copy, our unique value prop is our
strict focus on software and our offer of a $105 gift card
which entices the prospect to take action.
The incentive here is massively important.
Using a gift card gives the user immediate value while
allowing us to get our foot in the door.
@gmehrguth
Conversation Ads
Total Addressable Market(TAM)
Audience Segmentation
Copy and Offer
LinkedIn Advertising
Even if these conversations don’t directly turn into bottom-funnel
leads, we can still get them in our database by offering another useful
asset or, in our case, invite to our Slack group of other B2B software
marketers.
This way, we can still provide them value, as well as collecting contact
information from users in our TAM, giving sales some ammo to work with.
@gmehrguth
Single Persona Campaigns
LinkedIn Advertising
Utilizing Single Persona Campaigns allows us to
maximize the potential of our content pieces.
By creating specific ad copy and creative for
our unique ICPs, we can drive higher engagement
without needing to scale content creation.
@gmehrguth
Single Persona Campaigns
LinkedIn Advertising
We can also utilize the demographic reports
within LinkedIn and specifically see what
segments are performing the best.
Using this information, we can then segment
even further, crafting an ultra personalized
message, and bid more aggressively to get in
front of them as often as possible.
If we have the data, the extra effort to
isolate them and personalize their
experience can pay large dividends.
@gmehrguth
thefacebook.com
http://thefacebook.com
http://thefacebook.com
@gmehrguth
@gmehrguth
Linkedin level targeting on Facebook and
Instagram
How do you target B2B on
Facebook?
Target hundreds of millions of business
users on Facebook and Instagram
Drive high-quality traffic and conversions with
100+ B2B targeting filters including title,
industry,company size and technology used.
@gmehrguth
How do you target B2B on
Facebook?
Controlling Quality With Exclusions
Looking at a company’s details through Clearbit, you can
find exactly why they showed up and how to exclude them.
@gmehrguth
How do you target B2B on
Facebook?
Targeting Technology to Enhance ICP
We are targeting Marketo and Pardot users as we
know that they are more likely to convert post-
opp.
@gmehrguth
How do you target B2B on
Facebook?
Creative Is Everything
When you feel confident in your
targeting, you can create ads and
copy that speaks to their goals,
pain points and feel confident
offering them a gift card.
@gmehrguth
@gmehrguth
How do you target B2B on
Facebook?
Retargeting on Facebook/Google + ICP
One of the biggest struggles in retargeting for SaaS is
not being able to filter your lists with firmographic
data, but instead relying on behavioral data alone.
@gmehrguth
How do you target B2B on Google?
Account Targeting on Google with
Clearbit
Layer on firmographics with intent for RLSAs (Remarketing
Lists for search ads)
@gmehrguth
How do you target B2B on
Facebook?
OUR RESULTS
Since launching Clearbit + Facebook in September 2020,
we’ve observed the following results:
Facebook and Instagram gave us the additional scale that LinkedIn couldn’t give us
Lower cost per opp
than LinkedIn
23%
$9.6M
In pipeline revenue
$1.2M
In revenue
@gmehrguth
From working with 200+ SaaS brands, we’ve found that the highest cost per lead channel
has the best LTV:CAC ratio.
Cost/MQL
Cost/SQL
Cost/Opp
Cost/Customer
Cost/Lead
Client LTV:CAC
Ratio
Google
$833
$3,397
$5,510
$11,716
$540
3.81
LinkedIn
$1,028
$13,379
$6,215
$9,225
$408
1.80
Facebook
$470
$9,089
$4,309
$8,465
$473
2.07
Microsoft
$518
$1,734
$2,331
$2,321
$354
1.48
Directories
$312
$11,632
$1,727
$6,713
$1,165
7.16
Blended
$783
$5,222
$3,726
$15,545
$306
4.10
Benchmarks by Channel
@gmehrguth
Directive LTV:CAC
Ratio
3.12 4.83 3.05 - 4.3 3.89
@gmehrguth
Benchmarks by Industry
@gmehrguth
Benchmarks by Offers
Thank you. It’s now safe to turn
off your computer.
@gmehrguth
How to Make Paid Social Your Largest Revenue Driver - Garrett Mehrguth, Directive

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How to Make Paid Social Your Largest Revenue Driver - Garrett Mehrguth, Directive

  • 1. MASTER CLASS Garrett Mehrguth PRESIDENT AND CEO DIRECTIVE How to Make Paid Social Your Largest Revenue Driver SEATTLE, WA ~ MAY 5 - 6, 2022 DIGIMARCONPACIFICNORTHWEST.COM | #DigiMarConPacificNorthwest
  • 2. A performance marketer error has occurred. Press any key to continue_ The Dilemma Performance Marketers Face @gmehrguth
  • 3. A performance marketer error has occurred. Search has intent but no firmographics. Press any key to continue_ The Dilemma Performance Marketers Face @gmehrguth
  • 4. A performance marketer error has occurred. Search has intent but no firmographics. Social has firmographics but no intent. Press any key to continue_ The Dilemma Performance Marketers Face @gmehrguth
  • 5. A performance marketer error has occurred. Search has intent but no firmographics. Social has firmographics but no intent. Without intent, we struggle to drive sales qualified leads from social because our offer is not strong enough to overcome not having intent...aka getting the timing right. Press any key to continue_ The Dilemma Performance Marketers Face @gmehrguth
  • 6. A performance marketer error has occurred. Search has intent but no firmographics. Social has firmographics but no intent. Without intent, we struggle to drive sales qualified leads from social because our offer is not strong enough to overcome not having intent...aka getting the timing right. It costs 4k a year to get unlimited contact info from seamless.ai, so why pay for lead with no intent? Press any key to continue_ The Dilemma Performance Marketers Face @gmehrguth
  • 7. A performance marketer error has occurred. Search has intent but no firmographics. Social has firmographics but no intent. Without intent, we struggle to drive sales qualified leads from social because our offer is not strong enough to overcome not having intent...aka getting the timing right. It costs 4k a year to get unlimited contact info from seamless.ai, so why pay for lead with no intent? Because of this, Sales is taking Marketings lunch...and budget. Press any key to continue_ The Dilemma Performance Marketers Face @gmehrguth
  • 10. LTV:CAC ROI Forecast for SaaS 3 Spreadsheet Templates 3 Spreadsheet Templates Budget Approval @gmehrguth
  • 12. Open Spreadsheet ROI Forecast for SaaS @gmehrguth
  • 14. LinkedIn Advertising 3 Conversation Ads Single Persona Campaigns @gmehrguth
  • 15. Conversation Ads Total Addressable Market(TAM) Audience Segmentation Copy and Offer LinkedIn Advertising Using LinkedIn, we can get a rough idea of our TAM by utilizing a combination of company names, sizes, industries, job titles, and seniorities. To be confident we’re targeting the right companies, we’ll want to use a data provider to create a list of our TAM so we’re not dependent on third-party data. @gmehrguth
  • 16. Conversation Ads Total Addressable Market(TAM) Audience Segmentation Copy and Offer LinkedIn Advertising How it Works 1. Use a data provider like Zoominfo, Crunchbase, Clearbit, Cognism and start creating a list of companies you can work with. 1. Once you export that list, use employees, internal or outsourced teams to manual verify every single account in that list. @gmehrguth
  • 17. Conversation Ads Total Addressable Market(TAM) Audience Segmentation Copy and Offer LinkedIn Advertising We can separate our TAM by company size and job title. From here, we can drill down even further within states, industries, etc. This allows us to craft an ultra specific message to our target audience. It also allows us to track performance for each, giving us more insight into which segments are giving us favorable returns. @gmehrguth
  • 18. Conversation Ads Total Addressable Market(TAM) Audience Segmentation Copy and Offer LinkedIn Advertising How it Works 1. Take a list of your customers, enrich them in one of the data providers with additional data points such as tech used, funding, employee size, active tech count. 1. Look for data points that signify higher ACV customers to then segment them out into tiers. 1. Within platform, build campaigns by tiers and then one step further with titles and/or seniority. @gmehrguth
  • 19. Conversation Ads Total Addressable Market(TAM) Audience Segmentation Copy and Offer LinkedIn Advertising How it Works 1. Now you’ll want to start crafting messaging based on each persona.A simple place to start is with seniority level a. Ex: Managers/directors usually have different goals and use cases then VPs and C-Suite. 2. You’ll also want your offer to align to the tier and seniority level based on data. If you have faster and higher close rates with VP/C-suite, your offer could also be higher @gmehrguth
  • 20. Conversation Ads Total Addressable Market(TAM) Audience Segmentation Copy and Offer LinkedIn Advertising As you can see in our copy, our unique value prop is our strict focus on software and our offer of a $105 gift card which entices the prospect to take action. The incentive here is massively important. Using a gift card gives the user immediate value while allowing us to get our foot in the door. @gmehrguth
  • 21. Conversation Ads Total Addressable Market(TAM) Audience Segmentation Copy and Offer LinkedIn Advertising Even if these conversations don’t directly turn into bottom-funnel leads, we can still get them in our database by offering another useful asset or, in our case, invite to our Slack group of other B2B software marketers. This way, we can still provide them value, as well as collecting contact information from users in our TAM, giving sales some ammo to work with. @gmehrguth
  • 22. Single Persona Campaigns LinkedIn Advertising Utilizing Single Persona Campaigns allows us to maximize the potential of our content pieces. By creating specific ad copy and creative for our unique ICPs, we can drive higher engagement without needing to scale content creation. @gmehrguth
  • 23. Single Persona Campaigns LinkedIn Advertising We can also utilize the demographic reports within LinkedIn and specifically see what segments are performing the best. Using this information, we can then segment even further, crafting an ultra personalized message, and bid more aggressively to get in front of them as often as possible. If we have the data, the extra effort to isolate them and personalize their experience can pay large dividends. @gmehrguth
  • 25. @gmehrguth Linkedin level targeting on Facebook and Instagram
  • 26. How do you target B2B on Facebook? Target hundreds of millions of business users on Facebook and Instagram Drive high-quality traffic and conversions with 100+ B2B targeting filters including title, industry,company size and technology used. @gmehrguth
  • 27. How do you target B2B on Facebook? Controlling Quality With Exclusions Looking at a company’s details through Clearbit, you can find exactly why they showed up and how to exclude them. @gmehrguth
  • 28. How do you target B2B on Facebook? Targeting Technology to Enhance ICP We are targeting Marketo and Pardot users as we know that they are more likely to convert post- opp. @gmehrguth
  • 29. How do you target B2B on Facebook? Creative Is Everything When you feel confident in your targeting, you can create ads and copy that speaks to their goals, pain points and feel confident offering them a gift card. @gmehrguth
  • 31. How do you target B2B on Facebook? Retargeting on Facebook/Google + ICP One of the biggest struggles in retargeting for SaaS is not being able to filter your lists with firmographic data, but instead relying on behavioral data alone. @gmehrguth
  • 32. How do you target B2B on Google? Account Targeting on Google with Clearbit Layer on firmographics with intent for RLSAs (Remarketing Lists for search ads) @gmehrguth
  • 33. How do you target B2B on Facebook? OUR RESULTS Since launching Clearbit + Facebook in September 2020, we’ve observed the following results: Facebook and Instagram gave us the additional scale that LinkedIn couldn’t give us Lower cost per opp than LinkedIn 23% $9.6M In pipeline revenue $1.2M In revenue @gmehrguth
  • 34. From working with 200+ SaaS brands, we’ve found that the highest cost per lead channel has the best LTV:CAC ratio. Cost/MQL Cost/SQL Cost/Opp Cost/Customer Cost/Lead Client LTV:CAC Ratio Google $833 $3,397 $5,510 $11,716 $540 3.81 LinkedIn $1,028 $13,379 $6,215 $9,225 $408 1.80 Facebook $470 $9,089 $4,309 $8,465 $473 2.07 Microsoft $518 $1,734 $2,331 $2,321 $354 1.48 Directories $312 $11,632 $1,727 $6,713 $1,165 7.16 Blended $783 $5,222 $3,726 $15,545 $306 4.10 Benchmarks by Channel @gmehrguth Directive LTV:CAC Ratio 3.12 4.83 3.05 - 4.3 3.89
  • 37. Thank you. It’s now safe to turn off your computer. @gmehrguth