SlideShare a Scribd company logo
1 of 5
Download to read offline
NPC 2013

My First 20 B2B Paying
Customers

Exotel

1
The three year startup networking baggage
• Exotel is B2SME.
• Startups are SME too.
• Attended startup conferences to learn about starting up
• Used this network of “early adopters” to validate & sell
• Linkedin maintained & managed my network on my
behalf
• Bonus points: Helped in hiring too!
Asking for reference during validation pitches
• Pitched the deck to nearly 50 eclectic people (Including
my mom & our electrician)
• Asked them to think of someone/anyone they know for
whom the product might be useful for.
• How will it be useful for them?
• Can you do an intro?
My first twenty
Company no 1

Friend’s brother

Company no 2

Startup friend

Company no 3

Startup friend & X-colleague

Company no 4

Friend

Company no 5

Intro through startup friend

Company no 6

Met at Geeks on a plane in mumbai during a pitch

Company no 7

X- Company secretary

Company no 8

Restauranteur friend & X-colleague

Company no 9

Startup Friend

Company no 10

Noticed exotel at Unpluggd (where we launched)

Company no 11

Friend working in a startup

Company no 12

TV show on ET-Now

Company no 13

Intro by X-Company Secretary

Company no 14

Startup friend

Company no 15

Tried to help me with my fundraise

Company no 16

From unpluggd

Company no 17

Friend who liked my previous startup

Company no 18

Reference by company volunteered to help with my fundraise

Company no 19

Startup friend

Company no 20

Startup friend
First 20 Take aways
• Your customer can come from anywhere. Keep eyes &
ears open, particularly to vendors
• Sell yourself along with the product. Pedigree matters
• Linkedin, Facebook, Twitter are your friends
• Ask for references shamelessly
• Grab every mic you get. Speak at every stage you can.
• Don’t be stupid

More Related Content

Similar to How to get your first 20 customers in a B2B business

Getting started...Turn Debt Into Wealth
Getting started...Turn Debt Into WealthGetting started...Turn Debt Into Wealth
Getting started...Turn Debt Into WealthBryan Daly
 
StartupLanes Mumbai Launch Event
StartupLanes Mumbai Launch EventStartupLanes Mumbai Launch Event
StartupLanes Mumbai Launch EventSakshiSharma662
 
Becoming a professional software developer
Becoming a professional software developerBecoming a professional software developer
Becoming a professional software developerYakov Fain
 
Echelon Thailand 2017 – Hiring 101
Echelon Thailand 2017 – Hiring 101Echelon Thailand 2017 – Hiring 101
Echelon Thailand 2017 – Hiring 101e27
 
Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...
Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...
Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...Philip Calvert
 
Jobs In The Games Industry
Jobs In The Games IndustryJobs In The Games Industry
Jobs In The Games IndustryLukas Roper
 
Giving a Good Referral
Giving a Good ReferralGiving a Good Referral
Giving a Good ReferralPaul Maynard
 
Startup 101 for students and aspiring entrepreneurs
Startup 101 for students and aspiring entrepreneursStartup 101 for students and aspiring entrepreneurs
Startup 101 for students and aspiring entrepreneursRakesh Soni
 
Andrew hill ideate
Andrew hill   ideateAndrew hill   ideate
Andrew hill ideateAndrew Hill
 
How To Write A Research Article Step By Step Guid
How To Write A Research Article Step By Step GuidHow To Write A Research Article Step By Step Guid
How To Write A Research Article Step By Step GuidJennifer Moore
 
David Schwinger: Becoming a Great Networker
David Schwinger: Becoming a Great NetworkerDavid Schwinger: Becoming a Great Networker
David Schwinger: Becoming a Great NetworkerDavid Schwinger
 
Your Developers Are Your Customers [IGDA Victoria 1011]
Your Developers Are Your Customers [IGDA Victoria 1011]Your Developers Are Your Customers [IGDA Victoria 1011]
Your Developers Are Your Customers [IGDA Victoria 1011]Sheri Rubin
 
Getting your initial customers
Getting your initial customersGetting your initial customers
Getting your initial customersHeadstart Kochi
 
How to hack your startup's seed round
How to hack your startup's seed roundHow to hack your startup's seed round
How to hack your startup's seed roundalan jones
 
The Value Independent Sign Representatives Bring to the Sign Industry
The Value Independent Sign Representatives Bring to the Sign IndustryThe Value Independent Sign Representatives Bring to the Sign Industry
The Value Independent Sign Representatives Bring to the Sign IndustryCharles Cohon
 
Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...
Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...
Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...Donna Mercier
 

Similar to How to get your first 20 customers in a B2B business (20)

Getting started...Turn Debt Into Wealth
Getting started...Turn Debt Into WealthGetting started...Turn Debt Into Wealth
Getting started...Turn Debt Into Wealth
 
StartupLanes Mumbai Launch Event
StartupLanes Mumbai Launch EventStartupLanes Mumbai Launch Event
StartupLanes Mumbai Launch Event
 
Becoming a professional software developer
Becoming a professional software developerBecoming a professional software developer
Becoming a professional software developer
 
Echelon Thailand 2017 – Hiring 101
Echelon Thailand 2017 – Hiring 101Echelon Thailand 2017 – Hiring 101
Echelon Thailand 2017 – Hiring 101
 
evaluation B1.pptx
evaluation B1.pptxevaluation B1.pptx
evaluation B1.pptx
 
Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...
Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...
Social Media and LinkedIn for IFAs and Financial Planners - Full-day workshop...
 
Wordpress
WordpressWordpress
Wordpress
 
Jobs In The Games Industry
Jobs In The Games IndustryJobs In The Games Industry
Jobs In The Games Industry
 
Giving a Good Referral
Giving a Good ReferralGiving a Good Referral
Giving a Good Referral
 
Startup 101 for students and aspiring entrepreneurs
Startup 101 for students and aspiring entrepreneursStartup 101 for students and aspiring entrepreneurs
Startup 101 for students and aspiring entrepreneurs
 
Andrew hill ideate
Andrew hill   ideateAndrew hill   ideate
Andrew hill ideate
 
How To Write A Research Article Step By Step Guid
How To Write A Research Article Step By Step GuidHow To Write A Research Article Step By Step Guid
How To Write A Research Article Step By Step Guid
 
Raising money
Raising moneyRaising money
Raising money
 
All About Leads
All About LeadsAll About Leads
All About Leads
 
David Schwinger: Becoming a Great Networker
David Schwinger: Becoming a Great NetworkerDavid Schwinger: Becoming a Great Networker
David Schwinger: Becoming a Great Networker
 
Your Developers Are Your Customers [IGDA Victoria 1011]
Your Developers Are Your Customers [IGDA Victoria 1011]Your Developers Are Your Customers [IGDA Victoria 1011]
Your Developers Are Your Customers [IGDA Victoria 1011]
 
Getting your initial customers
Getting your initial customersGetting your initial customers
Getting your initial customers
 
How to hack your startup's seed round
How to hack your startup's seed roundHow to hack your startup's seed round
How to hack your startup's seed round
 
The Value Independent Sign Representatives Bring to the Sign Industry
The Value Independent Sign Representatives Bring to the Sign IndustryThe Value Independent Sign Representatives Bring to the Sign Industry
The Value Independent Sign Representatives Bring to the Sign Industry
 
Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...
Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...
Nanaimo Chamber of Commerce - Practical Tips for Building Productive Business...
 

Recently uploaded

Unlocking the Potential of the Cloud for IBM Power Systems
Unlocking the Potential of the Cloud for IBM Power SystemsUnlocking the Potential of the Cloud for IBM Power Systems
Unlocking the Potential of the Cloud for IBM Power SystemsPrecisely
 
Science&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdfScience&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdfjimielynbastida
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):comworks
 
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024BookNet Canada
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
Snow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter RoadsSnow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter RoadsHyundai Motor Group
 
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Patryk Bandurski
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsMark Billinghurst
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationSafe Software
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksSoftradix Technologies
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsAndrey Dotsenko
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 

Recently uploaded (20)

Unlocking the Potential of the Cloud for IBM Power Systems
Unlocking the Potential of the Cloud for IBM Power SystemsUnlocking the Potential of the Cloud for IBM Power Systems
Unlocking the Potential of the Cloud for IBM Power Systems
 
Science&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdfScience&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdf
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):
 
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
Snow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter RoadsSnow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter Roads
 
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
Human Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR SystemsHuman Factors of XR: Using Human Factors to Design XR Systems
Human Factors of XR: Using Human Factors to Design XR Systems
 
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry InnovationBeyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
Beyond Boundaries: Leveraging No-Code Solutions for Industry Innovation
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other Frameworks
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmaticsKotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
Kotlin Multiplatform & Compose Multiplatform - Starter kit for pragmatics
 
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort ServiceHot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
Hot Sexy call girls in Panjabi Bagh 🔝 9953056974 🔝 Delhi escort Service
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
Vulnerability_Management_GRC_by Sohang Sengupta.pptx
Vulnerability_Management_GRC_by Sohang Sengupta.pptxVulnerability_Management_GRC_by Sohang Sengupta.pptx
Vulnerability_Management_GRC_by Sohang Sengupta.pptx
 
The transition to renewables in India.pdf
The transition to renewables in India.pdfThe transition to renewables in India.pdf
The transition to renewables in India.pdf
 

How to get your first 20 customers in a B2B business

  • 1. NPC 2013 My First 20 B2B Paying Customers Exotel 1
  • 2. The three year startup networking baggage • Exotel is B2SME. • Startups are SME too. • Attended startup conferences to learn about starting up • Used this network of “early adopters” to validate & sell • Linkedin maintained & managed my network on my behalf • Bonus points: Helped in hiring too!
  • 3. Asking for reference during validation pitches • Pitched the deck to nearly 50 eclectic people (Including my mom & our electrician) • Asked them to think of someone/anyone they know for whom the product might be useful for. • How will it be useful for them? • Can you do an intro?
  • 4. My first twenty Company no 1 Friend’s brother Company no 2 Startup friend Company no 3 Startup friend & X-colleague Company no 4 Friend Company no 5 Intro through startup friend Company no 6 Met at Geeks on a plane in mumbai during a pitch Company no 7 X- Company secretary Company no 8 Restauranteur friend & X-colleague Company no 9 Startup Friend Company no 10 Noticed exotel at Unpluggd (where we launched) Company no 11 Friend working in a startup Company no 12 TV show on ET-Now Company no 13 Intro by X-Company Secretary Company no 14 Startup friend Company no 15 Tried to help me with my fundraise Company no 16 From unpluggd Company no 17 Friend who liked my previous startup Company no 18 Reference by company volunteered to help with my fundraise Company no 19 Startup friend Company no 20 Startup friend
  • 5. First 20 Take aways • Your customer can come from anywhere. Keep eyes & ears open, particularly to vendors • Sell yourself along with the product. Pedigree matters • Linkedin, Facebook, Twitter are your friends • Ask for references shamelessly • Grab every mic you get. Speak at every stage you can. • Don’t be stupid