Converge your business into a Customer Centric Experience, Customer first is the focus strategy on Customer Intimacy. By using (big) Data, 3rd party data, connecting data for real time transparency, analyze habits, filter needs, offer solutions, increase ROI . By implementing the right technology, you create the best customer intimacy with marketing, technology and creativity. What are you waiting for?
2013 - CSC Customer Intimacy Barometer - Convergence between on and off-line ...CSC
2013 Customer Intimacy Barometer (CSC) - 100+ interviews throughtout Europe - Convergence in Customer Intimacy at the crossroads of online and offline - CSC vision of current evolutions (cross-Verticals)
High customer loyalty is one of the most important indicators of good performing companies. Since customer satisfaction is directly linked to customer loyalty it is evident`that measuring customer satisfaction without taking customer loyalty into account and vice versa would be misleading.
Customer intimacy as recession proof strategyRemco Kroes
Don’t let your business run aground in these challenging times.
Make sure that everyone in your organization is working together in a structured and customer centric way to gain and retain customers.
During this presentation it is argued that e-mail marketing is a powerful method to boost sales to new and existing customers.
There is however a big danger in e-mail marketing: do it right and you can convert more leads. Do it wrong and your customer walks away!
This presentation will provide views on how to get value from e-mail marketing initiatives.
2013 - CSC Customer Intimacy Barometer - Convergence between on and off-line ...CSC
2013 Customer Intimacy Barometer (CSC) - 100+ interviews throughtout Europe - Convergence in Customer Intimacy at the crossroads of online and offline - CSC vision of current evolutions (cross-Verticals)
High customer loyalty is one of the most important indicators of good performing companies. Since customer satisfaction is directly linked to customer loyalty it is evident`that measuring customer satisfaction without taking customer loyalty into account and vice versa would be misleading.
Customer intimacy as recession proof strategyRemco Kroes
Don’t let your business run aground in these challenging times.
Make sure that everyone in your organization is working together in a structured and customer centric way to gain and retain customers.
During this presentation it is argued that e-mail marketing is a powerful method to boost sales to new and existing customers.
There is however a big danger in e-mail marketing: do it right and you can convert more leads. Do it wrong and your customer walks away!
This presentation will provide views on how to get value from e-mail marketing initiatives.
50 Facts That Will Make Businesses Rethink their Customer ServiceDesk
Take a look at these cold, hard facts that might persuade you to rethink how you run your organization's customer service.
Curious about Desk.com? Download this free kit to get started: http://bit.ly/FreeCustomerServiceKit
Loyalty is more than just a program it is becoming a vehicle for brand philosophy. The new breed of successful loyalty programs go beyond perks to build impactful emotional connections with customers. Unparalleled customer loyalty begins and ends with the quality of your relationships with customers.
A Better Approach to Customer RetentionFramed Data
Welcome to part 1 of 6 for our How to Improve User Retention series. Each week, we’ll provide a new post with best practices, advice, and real examples on how to keep your customers happy, engaged, and buzzing about your product. We’ll chat about high level planning strategy, how to apply specific advice, and point you to some of the web’s best tools. Enjoy!
10 Examples of Exit Popups Used as a Customer Retention StrategyMihail Savov
A customer retention strategy is a must for every business. Acquiring customers might grow a company, but keeping them from leaving is what leads to better revenue. Here, we will share 10 examples of exit popups that are designed to stop users from leaving your website.
Original post: https://isenselabs.com/posts/customer-retention-strategy-10-appealing-exit-popups-with-discount-hooks
Customer Retention...and strategies that work.MPAY Inc.
By increasing customer retention rates by 5% profits increase by 25-95%. This statistic marks the beginning of establishing customer retention strategies.
What is customer experience and why is shaping brands of today? How can you transform your business' customer experience strategy? Learn best practices for attracting new customers and encouraging customer loyalty.
5 Steps Guide to Building a Customer Centric CompanyCustomericare
Many companies claim to be customer centric nowadays but very few really are. Here's a simple guide to help you be one of the few truly customer-centric companies out there.
Bonus: checklists to download, print and share (no email needed, just grab them in the slides)
Customer Life Cycle Model PowerPoint Presentation SlidesSlideTeam
If you are wondering how to manage customer prospects, try our customer life cycle model PowerPoint presentation slides. A customer life cycle management system is necessary for any organization that aims to succeed. The customer life cycle framework PPT templates will enlighten you on various stages of the cycle such as customer segmentation, targeting audience, lead generation, customer loyalty framework, lead framework, marketing campaigns and promotions. It helps you to determine the impact of your customer relationship management program. You can also utilize this customer relationship presentation to get acquainted with similar topics, including consumer acquisition, consumer retention, purchase funnel, consumer journey map and customer sales. A good customer service management strategy means customer satisfaction and tons of revenue for your company. If you wish to easily establish contact and maintain long-term relationship with your clients, then download our content-ready customer life cycle model PowerPoint presentation slides. Assess how the deal goes in your favour with our Customer Life Cycle Model PowerPoint Presentation Slides. Be able to identify a good bargain.
The Secrets to Increasing Customer Retention and RenewalsSocious
Learn how to create a sustainable system for boosting customer retention and renewals.
In this presentation, you’ll learn:
- How to leverage higher engagement
- 6 key elements of B2B customer retention
- Actionable strategies to increase customer retention and renewals
Find out if your business has all of the major symptoms of high customer churn.
Watch the video: http://web.socious.com/secrets-to-increasing-customer-retention-renewals
Customer retention is helpful in gaining customer loyalty and trust. Read this customer retention guide by OmnePresent Technologies to get a better idea of how to implement these tools.
Semana Nacional por la Conservación de la Naturaleza - Noviembre 2013delavegatania
Te invitamos a conocer las actividades que se realizaron del 5 al 9 de noviembre en la comunidad de Bahía de los Ángeles en la Semana Nacional por la Conservación de la Naturaleza
50 Facts That Will Make Businesses Rethink their Customer ServiceDesk
Take a look at these cold, hard facts that might persuade you to rethink how you run your organization's customer service.
Curious about Desk.com? Download this free kit to get started: http://bit.ly/FreeCustomerServiceKit
Loyalty is more than just a program it is becoming a vehicle for brand philosophy. The new breed of successful loyalty programs go beyond perks to build impactful emotional connections with customers. Unparalleled customer loyalty begins and ends with the quality of your relationships with customers.
A Better Approach to Customer RetentionFramed Data
Welcome to part 1 of 6 for our How to Improve User Retention series. Each week, we’ll provide a new post with best practices, advice, and real examples on how to keep your customers happy, engaged, and buzzing about your product. We’ll chat about high level planning strategy, how to apply specific advice, and point you to some of the web’s best tools. Enjoy!
10 Examples of Exit Popups Used as a Customer Retention StrategyMihail Savov
A customer retention strategy is a must for every business. Acquiring customers might grow a company, but keeping them from leaving is what leads to better revenue. Here, we will share 10 examples of exit popups that are designed to stop users from leaving your website.
Original post: https://isenselabs.com/posts/customer-retention-strategy-10-appealing-exit-popups-with-discount-hooks
Customer Retention...and strategies that work.MPAY Inc.
By increasing customer retention rates by 5% profits increase by 25-95%. This statistic marks the beginning of establishing customer retention strategies.
What is customer experience and why is shaping brands of today? How can you transform your business' customer experience strategy? Learn best practices for attracting new customers and encouraging customer loyalty.
5 Steps Guide to Building a Customer Centric CompanyCustomericare
Many companies claim to be customer centric nowadays but very few really are. Here's a simple guide to help you be one of the few truly customer-centric companies out there.
Bonus: checklists to download, print and share (no email needed, just grab them in the slides)
Customer Life Cycle Model PowerPoint Presentation SlidesSlideTeam
If you are wondering how to manage customer prospects, try our customer life cycle model PowerPoint presentation slides. A customer life cycle management system is necessary for any organization that aims to succeed. The customer life cycle framework PPT templates will enlighten you on various stages of the cycle such as customer segmentation, targeting audience, lead generation, customer loyalty framework, lead framework, marketing campaigns and promotions. It helps you to determine the impact of your customer relationship management program. You can also utilize this customer relationship presentation to get acquainted with similar topics, including consumer acquisition, consumer retention, purchase funnel, consumer journey map and customer sales. A good customer service management strategy means customer satisfaction and tons of revenue for your company. If you wish to easily establish contact and maintain long-term relationship with your clients, then download our content-ready customer life cycle model PowerPoint presentation slides. Assess how the deal goes in your favour with our Customer Life Cycle Model PowerPoint Presentation Slides. Be able to identify a good bargain.
The Secrets to Increasing Customer Retention and RenewalsSocious
Learn how to create a sustainable system for boosting customer retention and renewals.
In this presentation, you’ll learn:
- How to leverage higher engagement
- 6 key elements of B2B customer retention
- Actionable strategies to increase customer retention and renewals
Find out if your business has all of the major symptoms of high customer churn.
Watch the video: http://web.socious.com/secrets-to-increasing-customer-retention-renewals
Customer retention is helpful in gaining customer loyalty and trust. Read this customer retention guide by OmnePresent Technologies to get a better idea of how to implement these tools.
Semana Nacional por la Conservación de la Naturaleza - Noviembre 2013delavegatania
Te invitamos a conocer las actividades que se realizaron del 5 al 9 de noviembre en la comunidad de Bahía de los Ángeles en la Semana Nacional por la Conservación de la Naturaleza
Modernización de la Administración con Intalio BPMAlfonso Bataller
La modernización de la administración pública requiere la aplicación de nuevas metodologías y el uso de metodologías probadas en otros ámbitos de negocio. El modelado de los procesos que se realizan en la administración pública son el primer paso para conseguir la digitalización extremo a extremo de la relación con los ciudadanos. El uso del BPM como estrategia organizativa en los organismos públicos permite aplicar elementos como las reglas de negocio y la monitorización de indicadores como herramientas para conseguir la eficiencia en el uso de los recursos públicos.
My original pro digital background, for interest.Bracket Boys
Link in my YouTube Channel, (Wide Open Slideshare) should not come directly to this presentation; but you will see it on my Slideshare Profile or in my Dropbox. Has nothing to do with WIDE OPEN SPACE ON EARTH, YouTube One Design Notes or any of my YouTube Tributes, like “Urban Hymn - (Cleared Tribute to The Verve - Bitter Sweet Symphony)”: http://www.youtube.com/watch?v=VELkn7GXxk0 Thank you for Slideshare and LinkedIn support. chrisMsimon - http://www.bracketboys.com.au
Innerhalb 1 Stunde gehen wir LIVE auf E-Mail Marketing ein. Warum ist es so interessant für Unternehmen und wie schreibe ich einen guten Newsletter? Live besprechen wir Ihre Newsletter. Möchten Sie mitmachen? Schreiben Sie sich kostenlos zum Webinar ein unter: http://www.eduvision.de/webinar-email-marketing
Why a business needs digital marketingReg Dontache
How Digital Business Strategies Can Improve Your Business
Efficient digital business systems and digital business strategies give the solution and meet the needs of customers
Efficient digital marketing strategies
Digital Experts Academy and Digital Business Lounge teaches cutting edge digital marketing training.
Affecto Informatica World Tour 2015: Total Customer Relationship with Informa...Affecto
Are you ready to engage - Total Customer Relationship with Informatica MDM
What capabilities do you need to be able to engage with your customers in all relevant channels? With experience from several Customer Master initiatives utilizing Informatica MDM, this presentation sheds some light on how to prepare your organization and infrastructure for total customer engagement.
A presentation by Erling Rognerud, Manager MDM, Affecto
A Pre-Built Customer Intelligence Management System
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
A pre-built Customer Intelligence Management system.
AllSight empowers your customer-facing employees to create exceptional customer experiences. AllSight is different than your existing systems.
It manages an evolving likeness of your customer. It investigates every possible source of customer data. And it generates deep customer intelligence through analytics. It delivers that intelligence to your customer-facing employees through their existing applications or via its customer intelligence dashboard.
Learn more by reading our FREE white paper on Customer Intelligence Management and the new era of Customer 360.
Digital Business Transformation requires new roles, new responsibilites, new jobs AND convergence of exisiting ones. Which digital developments brings changes for customer centric experiences and requires business innovation for your organization? Discover your role and connect with me to guide you efficienty into profitable business transformation.
Big Digital Advisory Services are provided by Firestring, a Britehouse Digital Company. Our clients are focused on increasing market share, expanding territories and elevating brand position.
Big Digital customers improve their approaches to the design and management of customer experiences and relationships, building new product offerings delivered through increasingly agile and omni-channels models. The result is customer-centricity and business relevance.
Amp Your Customer Service Statistics by Improving Data in Salesforce Service ...Informatica Cloud
Your customers deserve great service, but nothing destroys goodwill more than long wait times, unanswered questions and being treated like a number. So how can you deploy CRM to fix these issues and keep delighting your best customers?
Salesforce is undoubtedly one of your most crucial CRM investments and one of today's most powerful cloud ecosystems — but poor deployment choices and massive app proliferation can introduce integration complexity that can dramatically impact the Salesforce data and ultimately drive down customer satisfaction scores. Join Clive Bearman, Director of Product Marketing at Informatica, Justin Donlon, Business Intelligence Solution Architect at Carbonite, and Mike McDermott, SVP of Business Development at Primitive Logic, as they discuss how to best tame the data integration complexity and amp your customer service.
Clive will discuss connectivity and integration scenarios across the Salesforce portfolio, not just Sales Cloud. Justin will explain how Carbonite attained an independent 9.5 out of 10 satisfaction score. Mike will conclude with practical implementation advice to enable you to deepen your relationships with your customers
At the end of the webinar, you’ll understand where and when to use the most appropriate techniques, and how to score quick wins for better customer service.
If you're an investment advisor or an someone who works in wealth management a CRM is a critical tool that you may not be using effectively (if at all). In this presentation you will discover exactly how a CRM can solve the common problems faced by those who work in financial management.
Funding & Finance of female entrepreneurship is a though job. Not only in today's economic crises but across the globe women face challenges in power, procedures and politics. A new fresh approach towards fin ace and funding of Female Entrepreneurship is our hands. Here's my Contribution to the Women's Conference 2013
Content strategy, content curation, customer centric information management, communication efficiency across channels, live communication, just-in-time communication, inbound marketing communication management. How to organize communication efficiently to create great customer centric experiences. Discover the three step process to transform communication into more sales and value with increased Net Promotor Score - NPS rating.
How to stay in business? What to do when you are busy with maintaining past profit rates in an economic downturn? Create value by embracing the powers of social. Be creative, strengthen your brand with co-creation of customers and boost business by fanchise, the reviews of customers who do the marketing for you. It's often not what you do, but how you do it and the how requires strategic attention. Connect with marketing innovators, business developers or with me, if you really want to move forward.
Communication advisors are often send away with the assignment of presenting "something original and good.". Here's what I say: input = output, you get nice ideas if you do it alone, you get the wow factor of brilliance if you create a mindshift in marketing & communication. So here's my advice to you: facilitate a brainstorm and harvest on the joint success of energy and enthusiasm.
Communictie in nieuwe tijden: benut de zintuigen!Athalie Stegeman
Zintuigen marketing - ook wel sensory marketing is het geheel van geur, geluid en andere zintuigen prikkelende communicatievormen voor instore marketing en communicatie, instore experience, audio branding, fragance / marketing. Deze presentatie is een introductie.
Introductie digitale communicatie voor communicatiemedewerkers en adviseurs. Bespreking van digitale communicatie ontwikkeling, communicatievormen en hoe deze in te zetten zijn.
Communicatie training van der Hilst voor de Ziekenhuisgroep Twente. De presentatie is gemaakt om medewerkers inzicht te geven in de digitale communicatie vormen.
A presentation about corporate and personal branding opportunities on social media sites. Presented for female marketing and communications in the Netherlands
Een presentatie over de strategie van VMC - het vrouwen netwerk voor Marketing en Communicatie professionals - waarbij de rol van de online community een belangrijke plek heeft veroverd naast de traditionele netwerk activiteiten.
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
2. Customer #1
Delivering great customer experiences will bring you growth in
business with marketing effectiveness and operational efficiencies.
3. Digital eco-system
Social dynamics: outside in
• Customer Centric Experiences
Corporate dynamics: inside out
Where is the relevancy, ROI, Centricity & Intimacy?
4. Objective
• Get a clear vision on Customer #1
• Create a Customer #1 Strategy
• Design a Customer #1 roadmap
• Converge into Customer #1 with Technology
• Design performance insights and deliver real time
dash board metrics from internal & external data.
5. What's the problem?
Lack of insights on customer touch points, incorrect addresses for mail & e-mail delivery, incomplete and
outdated customer data across various business systems, lack of inbound customer contact information,
lack of CRM results related to business objectives, clear marketing accountability on customer strategy,
customer data hidden in various product and process silos..
The Customer focus..
6. Customers Expects
That they are recognized as a customer, with:
• Great customer service
• Appreciation for loyalty
• An interactive self-supporting myservice-portal
• a real time Customer Centric Experience.
7. Customer Intimacy
Organizing personal communications. E.g.:
• Attention is awareness to moments that matter
• Intimacy is recognizing needs without asking
• Contact is "connected" communication
• Sharing stories socially, sales without selling
• Opt-in for brands with services & engagement
8. Customer Centricity
Organizing service processes around customers. E.g.
• Real time Relevancy internally and for the customer
• Delivering Digital (big) Data - omnichannel
• Content Curation - Cross Channel
• Conversation Interaction, Iterative Improvements
• Fusion of corporate CRM with social CRM
• Mass one-to-one customer experience by analytics and
modelling of hard & soft data
9. Then Customers ..
Become Fans, Promotors, Advocates because:
1. Experienced services meet expectation
2. Relevant interaction solve latent needs
3. Rewards are given for loyalty & NPS
10. Converge to C#1
• Connecting Business, Marketing, Communication, Finance systems
and software services digitally.
• Integration of CRM sources: own, social, channels, touch points.
• Fusing 3rd party behavioral data, with lead generation and own CRM
data.
• Dashboard with real time insights, management information and todo's fo different users across the company.
• Data & Technology delivers great customer satisfaction.
• Investments needed for C#1 will result in sustainable business growth.
11. Recipy for +EBITA
Business Case - using data to deliver C#1 by merging
data, relevancy and optimizing the maketing of moments
with data insights:
1. Integrate company data for the best basic customer
records.
2. Analyze real time digital behavior, focus on #interests,
location, connections.
3. Mix with brand story activation, lead generation &
moments.
12. How to get Customer #1
• You need to have a Clear Vision
• A Customer Strategy
• Technology in place
• Use real time data & complete analytics
13. Client Roadmap
Part 1 - Getting a clear vision:
1. Inspiration session
2. Strategic review safari
3. Customer Value Proposition Plan
14. Client Roadmap
Part 2 - a Customer Strategy
• Excellent Service, 1:1, Intimate Attention
• Excellent Service, 1:many, Best Products
• Excellent Service, mass:mass, Best Offering
15. Client Roadmap
Part 3 - Technology in place
• Depending on the vision & customer strategy
• Focus first on Excellent Service technology providers:
• Service on CRM & customer interaction
• Service on ERP & Operation Excellence
• Service on Social Media, Responsiveness, Reputation
• Asign business partners for service excellence & time to
market.
16. Client Roadmap
Part 4 - Real time data
• Integrate & analyse data
• Merge and interpret analytics
• Identify insights, targets & expectated results
• Monitor costs, results, effectiveness
• Organize real time relevancy & display internally
17. Guidance
The roadmap is a journey in Business Transformation, to
turn your company into a transparent service provider
delivering great customer experiences.
Let me guide you in this process to Customer # 1, to
bring you growth in business with marketing
effectiveness and operational efficiencies.