The most admired tech companies develop agile, inclusive and collaborative leaders with coaching integrated in their leadership-DNA, allowing them to spread a coaching culture in their organization. Four steps towards an inclusive culture of greatness leveraging diversity and inclusion: 1. Drop the masks (self leadership) 2. Lift others up (relational leadership) 3. Collaborate (team leadership) 4. Unleash an inclusive culture of greatness (organizational leadership)

2. Jean-Francois Cousin, MCC
Vina del Mar, Chile, 7th November 2019
How to foster inclusion and diversity
Lessons from top Tech Companies
Jean-Francois Cousin, MCC
Vina del Mar, Chile, 7th November 2019

3. www.greatness.coach

4. Jean-Francois Cousin, MCC
Vina del Mar, Chile, 7th November 2019
How to foster inclusion and diversity
Lessons from top Tech Companies
Jean-Francois Cousin, MCC
Vina del Mar, Chile, 7th November 2019

5. www.greatness.coach

6. www.greatness.coach

8. The big picture and its hard truths

9. www.greatness.coach

10. Which kind of leadership do organizations need,
to thrive in a VUCA world?

12. Riccardo Muti Herbert von Karajan
Who got FIRED? Who got RICH & FAMOUS?
1 2

14. Riccardo Muti Herbert von Karajan
Who got FIRED? Who got RICH & FAMOUS?
Please vote! ☺
1 2

15. THE Maestro-Superstar: Herbert von Karajan

18. Which kind of leadership do organizations need,
to thrive in a VUCA world?

19. To thrive in a VUCA world,
leaders must nurture the diversity, inclusion,
trust, collaboration & agility that unleash
collective intelligence

21. Which kind of leadership is being nurtured
by the “world’s most admired companies”?

23. www.greatness.coach

26. Source:
http://fortune.com/worlds-most-admired-companies/
April
2018
3,900
executives,
analysts,
directors,
and
experts
voted
Fortune’s ‘World most-admired companies’ ‘18

27. Leadership lessons we can learn from Tim Cook
1. Take risks
2. Focus and listen attentively to those you speak with
3. Trust others around you
4. Diversity is important
5. Be humble
6. Admit when you’re wrong
[…]
Source: https://www.lifehack.org/articles/productivity/11-leadership-lessons-can-learn-from-tim-cook.html

28. Source: https://www.slideshare.net/JamesSmee1/b2b-marketing-a-new-age-scott-allen-cmo-microsoft

29. Leadership principles at Microsoft
Source: https://www.slideshare.net/JamesSmee1/b2b-marketing-a-new-age-scott-allen-cmo-microsoft
Watch: https://www.youtube.com/watch?v=2P3kLlUxBPE

30. Watch: https://www.youtube.com/watch?v=5ZtKPrIK28Y

31. Sources: https://rework.withgoogle.com/guides/managers-identify-what-makes-a-great-manager/steps/learn-about-googles-manager-research/
https://www.weforum.org/agenda/2015/11/8-skills-google-looks-for-in-its-managers/
Is a good coach
Creates an inclusive team
environment, showing concern
for success and well-being
Is a good communicator, listens
and shares information
Has a clear vision / strategy for
the team
Collaborates across Google
Empowers team and does
not micromanage
Is productive and results-
oriented
Supports career development
and discusses performance
Has key technical skills to help
advise the team
Is a strong decision-maker

32. Employees’ responsibility to innovate at Google
Source: Ben Wood, March 2016; “Innovation @ Google”
“Focus on the user + Freedom + [Innovate] 10X”

34. Growth Increases Complexity
Complexity
34

35. Process Emerges
to Stop the Chaos
Processes
“Time to grow up” becomes the
professional management’s mantra
No one loves process, but process feels good
compared to the pain of chaos
35

36. Most Companies
Curtail Freedom as they get Bigger
Bigger
Employee Freedom
36

37. % High Performance Employees
Complexity
37
Process-focus Drives
More Talent Out

38. Netflix Culture:
Freedom & Responsibility
Source: http://www.slideshare.net/reed2001/culture-1798664
Read: How Patty McCord created what Sheryl Sandberg called "the most important document ever to come out of the Valley“:
https://www.fastcompany.com/3056187/the-future-of-work/the-woman-who-created-netflixs-enviable-company-culture

39. The Rare Responsible Person
• Self motivating
• Self aware
• Self disciplined
• Self improving
• Acts like a leader
• Doesn’t wait to be told what to do
• Picks up the trash lying on the floor
44

40. The ‘most admired’ tech Companies develop
agile, inclusive & collaborative leaders,
with Coaching integrated in their Leadership-DNA
and spread a Coaching Culture in their organization

41. Self-awareness
www.greatness.coach

44. Self-awareness
www.greatness.coach
Self-acceptance
Mindful Growth
Self-trust and self-esteem
Authenticity, humility & vulnerability

47. Self-awareness
Self-acceptance
Self-trust &
self-esteem
+
-
Authenticity,
humility &
vulnerability
Openness to
others
Mindful
Growth
The path from self-awareness to collaborative relationships

48. Self-awareness
Self-acceptance
Self-trust &
self-esteem
+
-
Authenticity,
humility &
vulnerability
Openness to
others
Mindful
Growth
The path from self-awareness to collaborative relationships
Helping others
grow
Collaborative
relationships

49. Traits of a collaborative leader
Diversity and inclusion at the heart!
Brings out
her/his best
Brings out
her/his best
+
Others’ best
Brings out
her/his best
+
Others’ best
+
Teams’ best
Brings out
her/his best
+
Others’ best
+
Teams’ best
+
Orga’s best

50. Watch: https://youtu.be/1X2F2QXHAtg

52. https://www.youtube.com/watch?v=rrVtWTRkFB4 Start @ 2:00

53. Let’s exercise! Help your neighbor
clarify her/his intentions to bring out
her/his best to the conference ☺
Brings out
her/his best
Brings out
her/his best
+
Others’ best
Brings out
her/his best
+
Others’ best
+
Teams’ best
Brings out
her/his best
+
Others’ best
+
Teams’ best
+
Orga’s best

54. Agile
leader
learns from
mistakes
keen to
experiment
comfortable
not knowing
versatile
thinker
courageous
decision-
maker
eager
learner
Traits of an agile leader

55. 1.Drop the masks
2.Lift others up
3.Collaborate
4.Unleash an inclusive
Culture of Greatness
4 steps towards an inclusive Culture of Greatness
leveraging diversity and inclusion
Self Leadership
Relational Leadership
Organizational Leadership
Team Leadership

57. How can we be, to best support the growth of inclusion,
diversity, trust, collaboration & agility in our organization?
Agile
leader
learns
from
mistakes
keen to
experiment
comfortable
not
knowing
versatile
thinker
courageous
decision-
maker
eager
learner
Brings out
her/his best
+
Others’ best
+
Teams’ best
Collaborative
leader

58. Think of your ‘posture’, your way of being…
c
and it’s ripple effects on the employees you support

59. Think of the ripple effects of your way of being
on people around you…
How are you being with them when
you foster inclusion, diversity, trust, collaboration and agility ?
1
2
4
Group

60. 8 traits leveraging diversity, building trust
and fostering inclusion, agility and collaboration
• Authentic and humble
• Holistic listener
• Learner of the Other’s Greatness
• Non-judgmental thinking-partner
• Comfortable with not knowing, with failure, trusting process
• Empathetic, yet detached from outcome
• Courageous feedback-provider
• Supportive challenger
The Other
You

61. Invitation: practice the posture of
‘a learner from other’s Greatness’
The Other
You
Suggestions of questions to ignite the conversation:
• What would you like to share with me today?
• What makes this important to you?
• At a deeper level, what is it all about?
Then, just learn from your partner in conversation

62. Look at your neighbor… and say
what strength or beauty you see in her/him

63. Look at your neighbor… and say
what strength or beauty you see in her/him

64. Coaching … an act of unconditional love
Source: https://www.amazon.com/dp/B076ZHG3H3/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1

67. Think of the ripple-effects of your learning today,
on your life and on the people you serve.
How will you make them the best possible?

69. www.greatness.coach
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70. www.greatness.coach
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71. www.greatness.coach
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Click to edit Master text styles
• Second level
‒ Third level
• Fourth level
‒ Fifth level

72. Greatness Leadership Coaching
@JF_Cousin
email: jfc@1-2-win.net
Website: www.greatness.coach
Jean-Francois Cousin

73. Jean-Francois Cousin, MCC
Vina del Mar, Chile, 7th November 2019
How to foster inclusion and diversity
Lessons from top Tech Companies
Jean-Francois Cousin, MCC
Vina del Mar, Chile, 7th November 2019
¡Muchisimas Gracias!