How to Fix Three Common
eCommerce Issues
Growing an eCommerce business is
difficult. There are lots of problems
you might have to deal with.
Everybody’s business
is a little different.
But, there are three problems that
every eCommerce business must
learn to solve...
Problem #1:
How do I get more traffic to my
eCommerce site?
Focus on different strategies for the
different types of traffic.
•  Organic Search
•  Paid Search
•  Social Media
•  Link Referral
•  DirectDirect	
  traffic	
  is	
  when	
  
someone	
  goes	
  
directly	
  to	
  your	
  site	
  
by	
  typing	
  in	
  the	
  
domain.	
  
Increasing organic search traffic is all
about search engine optimization...
•  Only use themes that create SEO-
optimized HTML.
•  Build links to your site from other
authoritative sites.
•  Research and target search keywords that
are relevant to your business.
Learn more about search engine
optimization at Moz.com.
Beginner’s Guide to SEO
Increase paid search traffic by
increasing your paid search budget
and optimizing your ads.
Learn more about paid search
advertising at Wordstream’s PPC
University.
PPC University
Increase social traffic by building
an engaged social media audience.
Learn more about social media
strategy with the Social Pros podcast.
Social Pros Podcast
Increase link referral traffic by
creating such good content that
people want to link to it!
You can build more links by...
•  Answering relevant forum posts with links
•  Asking others for reviews or links
•  Starting an affiliate program
Increasing direct traffic by
improving overall brand awareness
& word of mouth.
If more people are going directly to
your site it suggests that your
brand’s recognition is growing.
Problem #2:
How do I get more conversions
(sales) from the traffic I have?
Make your site less confusing...
•  Use a logical URL structure
•  Navigation should reflect URL structure
•  Display rich, informative product attributes
•  Every important page can be linked to
Use strong, clear calls to action
that tell your site visitor exactly
what you want them to do.
Consider running A/B tests to
measure different calls to action.
•  Optimizely
•  Convert.com
•  Adobe Target
•  Visual Website Optimizer
Improve your product data...
•  Use consistent language
•  Stay true to your brand
•  Describe products in your customers’ terms
Try to meet the same expectations
you would for a shopper in your
brick & mortar store.
Problem #3:
How do I make sense of all of this
data I have?
Managing data gets complex when you...
•  Sell though multiple webstores
•  Sell from brick & mortar stores
•  Sell on marketplaces like Amazon
•  Sell to business customers
Decide where to master the 5 key
types of data...
ShippingInventory
CustomerOrderItem
Choose best-of-breed point
solutions that integrate using
modern interfaces and APIs.
Consider a multichannel
integration platform to connect
those systems.
This	
  is	
  what	
  we	
  do	
  
best!	
  
eCommerce is complicated.
But it doesn’t have to be!
Learn how nChannel can help you
simplify eCommerce!

How to Fix Three Common eCommerce Problems

  • 1.
    How to FixThree Common eCommerce Issues
  • 2.
    Growing an eCommercebusiness is difficult. There are lots of problems you might have to deal with.
  • 3.
    Everybody’s business is alittle different.
  • 4.
    But, there arethree problems that every eCommerce business must learn to solve...
  • 5.
    Problem #1: How doI get more traffic to my eCommerce site?
  • 6.
    Focus on differentstrategies for the different types of traffic. •  Organic Search •  Paid Search •  Social Media •  Link Referral •  DirectDirect  traffic  is  when   someone  goes   directly  to  your  site   by  typing  in  the   domain.  
  • 7.
    Increasing organic searchtraffic is all about search engine optimization...
  • 8.
    •  Only usethemes that create SEO- optimized HTML. •  Build links to your site from other authoritative sites. •  Research and target search keywords that are relevant to your business.
  • 9.
    Learn more aboutsearch engine optimization at Moz.com. Beginner’s Guide to SEO
  • 10.
    Increase paid searchtraffic by increasing your paid search budget and optimizing your ads.
  • 11.
    Learn more aboutpaid search advertising at Wordstream’s PPC University. PPC University
  • 12.
    Increase social trafficby building an engaged social media audience.
  • 13.
    Learn more aboutsocial media strategy with the Social Pros podcast. Social Pros Podcast
  • 14.
    Increase link referraltraffic by creating such good content that people want to link to it!
  • 15.
    You can buildmore links by... •  Answering relevant forum posts with links •  Asking others for reviews or links •  Starting an affiliate program
  • 16.
    Increasing direct trafficby improving overall brand awareness & word of mouth.
  • 17.
    If more peopleare going directly to your site it suggests that your brand’s recognition is growing.
  • 18.
    Problem #2: How doI get more conversions (sales) from the traffic I have?
  • 19.
    Make your siteless confusing... •  Use a logical URL structure •  Navigation should reflect URL structure •  Display rich, informative product attributes •  Every important page can be linked to
  • 20.
    Use strong, clearcalls to action that tell your site visitor exactly what you want them to do.
  • 21.
    Consider running A/Btests to measure different calls to action. •  Optimizely •  Convert.com •  Adobe Target •  Visual Website Optimizer
  • 22.
    Improve your productdata... •  Use consistent language •  Stay true to your brand •  Describe products in your customers’ terms
  • 23.
    Try to meetthe same expectations you would for a shopper in your brick & mortar store.
  • 24.
    Problem #3: How doI make sense of all of this data I have?
  • 25.
    Managing data getscomplex when you... •  Sell though multiple webstores •  Sell from brick & mortar stores •  Sell on marketplaces like Amazon •  Sell to business customers
  • 26.
    Decide where tomaster the 5 key types of data... ShippingInventory CustomerOrderItem
  • 27.
    Choose best-of-breed point solutionsthat integrate using modern interfaces and APIs.
  • 28.
    Consider a multichannel integrationplatform to connect those systems. This  is  what  we  do   best!  
  • 29.
    eCommerce is complicated. Butit doesn’t have to be!
  • 30.
    Learn how nChannelcan help you simplify eCommerce!