LAWRENCE COBURN 
HOW TO DEVELOP A 
WINNING MOBILE 
STRATEGY FOR 
EVENTS 
This a place holder for 
an awesome photo of 
you that our Eventbrite 
designers will insert. No 
need to do anything 
here speakers
& 
are now partners! 
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Agenda 
Context 
Marketing is about ROI 
The offline opportunity 
Looking ahead 
Questions? 
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Rocket ship 
*Source: Gartner, IDC, Ender’s Analysis 
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…And it’s early days 
*Source: Gartner, IDC, Ender’s Analysis 
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“90% of the data that exists in the 
world has been created in the last two 
years.” 
- IBM 
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Growth of data 
Source: Mary Meeker 
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A digital layer to the real world 
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Starting with the smartphone 
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“Today, the customer experience 
increasingly revolves around 
technology, that means, of course, 
that the customer experience 
increasingly generates data...” 
- Forbes, January 2013 
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Marketing is about ROI 
Website Analytics 
Website Analytics Digital Advertising 
Social Media 
Marketing IT 
Marketing IT 
Social Media 
Website Analytics 
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Marketing technologies 
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“CMOs have long cited events, such 
as trade shows and exhibits, as a 
prime marketing and customer 
engagement mix, but a new study by 
the CMO Council has found that the 
old way of developing and measuring 
ROI for events is falling woefully 
behind.” 
- CMO.com (April, 2013) 
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A collision 
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Primary data source 
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…And this 
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The world has changed 
Events 
2014 
? 
2003 2007 2011 
Email 
Campaigns 
1999 
Websites 
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Events have gone digital 
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Personalize the experience 
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Surface the dark leads 
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Think beyond event apps 
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Gain event intelligence 
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Mission control: GDC 2014 
Top game developers conference 
>2M taps 
>305K publishing actions 
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Methodology 
Every tap is 
a signal 
8 different 
gestures 
scored 
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How intelligent is your event? 
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Keep the conversation going 
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Invite top speakers to return 
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Tell vendors how important they are 
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Turn influencers into advocates 
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Make better decisions 
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Intelligent events 
For Attendees: 
Personalize the experience based on behavior 
For Exhibitors: 
Light up the dark leads 
For Organizers: 
Optimize your events in real-time 
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The online/offline holy grail 
Lead Score 
Activities 
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…but hold on one sec 
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In review 
There is a digital overlay emerging 
on the real world 
Data capture and sharing is through 
the roof 
Events (and retail) is a wonderful 
petri dish for this convergence 
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The Organizer: Option 1 
Placeholder: for the 
exhibitor 
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Beacon technology 
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But, what comes 
next? 
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Smartphones and 
tablets are TODAY’S 
delivery vehicle for… 
the real disruptive force. 
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Smartphones and 
tablets are TODAY’S 
delivery vehicle for… 
persistent connectivity. 
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Exhibit A 
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Exhibit B 
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Exhibit C 
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@lawrencecoburn 
www.doubledutch.me 
lawrence@doubledutch.me 
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How To Develop A Winning Mobile Strategy For Events

Editor's Notes

  • #7 data that can be gathered and analyzed… produce insights to drive better decisions… provide accountability for marketing initiatives
  • #11 data that can be gathered and analyzed… produce insights to drive better decisions… provide accountability for marketing initiatives
  • #14 Lisa Arthur, Forbes Contributor
  • #18 If you look at some of our clients, you’ll notice many prominent brands. The reason these brands work with us over our competitors is simple. Your event app becomes an extension of your brand, and you want to ensure that you’re using the leading technology to communicate with your key stakeholders. Our app has worked for these guys, so we know it’ll work for you too.
  • #27 Some inferences can be made from vendor engagement as well
  • #28 Top speakers represent more established public figures
  • #29 Some inferences can be made from vendor engagement as well
  • #30 But in evaluating ideas/content, a different picture emerged
  • #34 Facebook has more profit than Google had revenue when they went public.
  • #35 Facebook has more profit than Google had revenue when they went public.