How to create the social user experience

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This document discusses creating the right social user experience. It covers providing contextual, aggregated, and accessible experiences across mobile, desktop and cloud platforms. The social user experience can integrate with enterprise systems like CRM, ERP and SharePoint to provide updates on deals, documents, tasks and employee information. The goal is to enable a social experience for employees wherever they are.

Business

Aggregated Contextual Accessible

Mobile Desktop Cloud

11

Social User Experience for
the Enterprise

12

Social
CRM

Mary Ghomby closed a $300K op with BDSF HR
Katie Fredrickson was promoted to Senior
Acct Exec for  Optima on 9 June 2012
Sam Cooper uploaded  Topx‐proposal.doc in
Finance/Tax

Sam Cooper closed a $450K op with Grants

Donna Kalso uploaded Optima. docx in
Sales/Proposals

Donna Kalso added Mary Ghomby as
colleague
Donna Kalso was promoted to Senior Acct ERP
Exec for  Optima on 9 June 2012
SharePoint
Eliot Bush tagged Grants on 9 June 2012

Sam Cooper closed a $320K op with ACC

closed a $250K op with Grants

Mary Ghomby downloaded acme version 3.2
on 11 June 2012

Donna Kalso was promoted to Senior Acct

13

Social User Experience….
Everywhere

In the Office. On the road. On run. Wherever.
On the desktop. In Outlook On the iPad. On the iPhone In the cloud

14

Stay in Touchlp
January 2013
Yaacov Cohen BusinessNext
Co‐founder & CEO Las Vegas, NV
@yaacovc

15

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