How To Close a Sale
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This document provides tips for closing a sale successfully. It recommends determining if the prospective customer is ready to purchase now by assessing their problem, frustration level, and budget. It also suggests asking questions to understand their needs, packaging products and services to demonstrate benefits over features, and offering payment options. The key is to give the customer control over the decision by asking where to go from here rather than forcing the sale.
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If you master the lessons in this short but powerful presentation, you can double or triple your sales results within a week!
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Selling skills and customer satisfaction
This document discusses various skills and concepts related to selling and customer satisfaction. It covers topics such as the definition of selling, success formulas in selling, sales professionalism, customer service statistics, reasons why customers stop doing business, steps in the selling process (including prospecting, approaching customers, overcoming objections and closing), listening skills, negotiation, customer service phrases, and rewards for excellent customer service. The document provides guidance to salespeople on how to improve their skills and increase customer satisfaction.
sales
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How To Close a Sale
- 1. How To Close a Sale Presented By: Denise & Sharon
- 2. Outcomes What you need to know before you close What stops people from saying Yes when you close How to Close so that you are progressing the sale
- 3. The Key To Successfully Closing a Sale Winning a Gold Medal or Closing a Sale…. A lot happens before you achieve success.
- 4. What you need to know before you close People buy when they have a problem and the frustration of having it is big enough to want to sort it out Are they ready to sort it out and buy now, or later? What budget do they have and does this match the prices or fees you charge?
- 5. What makes a potential customer say Yes when you close? • You ask and listen vs Tell Sell • Seek to understand how you can help them • Give your prospective customer the control • You help them decide
- 6. What Makes it Easy For People To Buy? Package Your • 80% benefits Services/Products 20% features Offer Payment Options
- 7. The Close Give Your Prospective Buyer Control “Where do we go from here?”
- 8. Summary Make sure the prospects pain and frustration is high enough Ensure they have a budget and want to act Now…..if later have conversation later Ask questions and listen to their wants Package products or services Offer payment options Give them control, help them decide
- 9. Fast Track Your Sales To Get Our Free 33 Sales and Marketing Tip that WORK sign up at www.FastTrackYourSales.co.uk 0845 257 0073