Here at Velocity Tech Solutions, we are all about Dell Servers! Today you are going to hear from Nate on how to clear your event log and get rid of the amber LCD screen. Stay Tuned we have a DIY video coming soon using these methods.

1. How to Clear Event Log for Dell
PowerEdge Servers : R710, R810,
R910
By Ciera Wallace

2. Who We Are - Velocity Tech Solutions
• Female owned IT hardware and Solutions provider.
• 10+ years of Industry Experience
• Proudly located in Roseville, Minnesota
• Sustains quality Partnerships to provide the best solution for businesses
across the nation.
• See why businesses chose Velocity Tech Solutions.

3. Introduction
Hi, I'm Nate with Velocity Tech Solutions in Roseville, MN. I'm
here to teach you, how to clear the event log on your Dell R710,
R810, and R910 servers, also if you need to get rid of that
troubling Amber LCD screen on the front of your server.
When it comes to the 11th generation servers, there are 2 ways
to clear the event log. 1 of them does NOT require a restart,
which is nice if your server is up and running. If your server is not
booting into the OS, or if the iDRAC web interface is not working,
there is a 2nd way involving the hardware that requires a restart.
Let's go through each method one at a time.

4. Methods
1st Method: iDRAC web interface.
• This method is great if you don't
want to restart your server, your
iDRAC is configured with a known
IP address, and your machine is
up and running.
• You can do this method without
internet access, as long as you can
access your server via an IP
address.
2nd Method: Hardware way, using
Ctrl + E on bootup
• This method uses the hardware,
and requires you to restart the
Server make sure you have
permission to proceed.

5. Method # 1 – IDRAC Web Interface
1. To do this, the first step is to log into the IP address using your web browser. Mine is set
to the default setting, which is 192.168.0.120.
2. Now you'll be prompted with your user ID and password for your iDRAC. You should
know this information, but if this is your first time accessing your iDRAC this way, the
defaults are “root” for the username, and “calvin”, all lowercase, for the password. Make
sure the drop-down box says “this iDRAC” and then click submit.
3. At the next screen, if you have never been to this web interface before, it will most
likely ask you to change the default username and password. If you see that screen, do
this now and go through your typical company's protocol for storing and remembering
passwords.

6. Method #1- Continued
4. After the login, you will come to this screen (main page for iDRAC web interface).
You need to navigate to....The Dashboard.
a) On the right side of the dashboard, there are a few quick launch tags.
Click on View system event log.
5. Here's a chance to see what is in your event log. Just make sure that nothing in the
log is unexpected.
6. Click “clear log”. At this point, your event log should be cleared. You can log out of
the iDRAC if you have nothing else to do here. Wait a few minutes, and the LCD screen
on the front of your machine should go from Amber to the standard blue, indicating
that there are no persistent errors at the moment. If after a few minutes, the screen is
still amber, make sure to go through the errors using the buttons on the screen.

7. Method #1- Continued page 2
7. If you are still getting an error, it could be that the problem is persistent and
something in your machine is not ideal and needs to be fixed before clearing the event
log will bring the screen back to standard blue. An example of this would be if your raid
cables were missing or plugged into the wrong ports. In that instance, the LCD Amber
error light will not go away until the machine has detected new Raid cables in the
machine and then the machine is rebooted again.
One Last Thing
8. One last thing to note here is that if you open the lid on your server, but have no
other errors when your machine boots up, you will get an Amber LCD screen for only a
minute while the machine boots and the error will say “intrusion”, but this will go away
after about a minute and the LCD screen will go back to blue.

8. Method # 2- Hardware Boot-up
1. For this method, the first thing we need to do is restart the server. Make sure you have
your company’s permission before you continue.
2. Once you are rebooting, you will see a splash screen for either Dell or the maker of your
machine.
3. Then you will get to the next POST screen, which displays all the information of your
machine and starts listing options. The option you are looking for will say “Press Ctrl + E
to enter remote access setup within 5 seconds...” at the bottom of your screen. Press Ctrl
+ E immediately when you see that.
4. If it worked, you will enter this screen. Simply use the down arrow key to navigate all
the way to the bottom of the list where it says (THIS). Hit enter.

9. Method # 2- Continued
5. After 10 seconds, you will be given two options, to either view or clear the event log.
You can clear it if you want, but this is a GREAT opportunity to see what is in the event log.
If you are having issues with your server hardware, this is a great place to start looking,
but if you simply need to clear it, just use the clear option and hit enter. Clearing the log
should be instantaneous.
6. Once it's cleared, hit escape until you exit the Remote Access screen. At this point, your
machine will continue to boot up as normal. Your LCD screen should go back to the
standard blue soon if there are no persistent errors. If it remains Amber after a minute,
use the arrows on the LCD screen to see what errors are still coming up.

10. You're All Set!
This finalizes the steps you should take to clear the event log on the Dell
PowerEdge Models: R710, R810, R910!
Stay tuned and look out for our video on these methods.
Dellserverpros.com/technical-videos-and-specs/
Thanks for reading!