The document provides solutions to fix the 'incorrect password' issue encountered when using Remote Desktop Protocol (RDP). It outlines steps such as checking network connectivity, verifying username and password, modifying user permissions, and ensuring firewall settings are configured to allow RDP traffic. Additionally, users are advised to keep their systems updated and check for account lockouts that may arise from multiple unsuccessful login attempts.

1. How to Fix the Incorrect
Password Issue on RDP?
Remote Desktop Protocol (RDP) is one of the most valuable tools
that allows users to connect to a remote computer and access its
desktop as if they were physically present.
There is one common issue that users often face is the "Incorrect
Password" problem when attempting to login via RDP. You can
enter the correct username and password and still get an error
while logging in that reads, ”Incorrect Password” or “Incorrect
Credentials.” Well, you’re not the only one.
This issue can be caused by various factors, ranging from simple
user errors to more complex technical issues. In this article, we
will explore some common causes of the incorrect password
problem on RDP and provide step-by-step solutions to fix it.
Also Read: How To Connect To A Windows VPS using RDP?

2. Steps to Fix the Incorrect
Password Issue on RDP?
➢ Check the Network Connectivity
You can use the network to look for problems and fix them with
the help of the Network Adapter Troubleshooter. The process is
as follows:
1. Click Start, then go to ‘Settings’.
2. Click ‘Update & Security’.
3. Click on the ‘Troubleshoot’ option.

3. 4. Select ‘Network Adapter’ from the list of options &
click ‘Run the troubleshooter.’
Also Read: How to Access your Windows VPS using RDP on
Apple Mac?
➢ Ensure the Privacy of your network
profile.
Since login issues are more likely to occur when the network
profile is set to public, switching back to private may resolve your
issue.

4. Windows' built-in security policy is something to keep in mind
when discussing Windows. It prevents non-users from signing in,
resulting in an error message while attempting to log in.
To resolve this issue, you must grant remote desktop users
access in order to be able to sign in successfully. Here's how to
go about it:
1. Click on the Start menu button & select ‘Settings.’
2. In the Settings window, click on ‘Network & Internet.’
3. Select ‘Wi-Fi’ or ‘Ethernet’ in that section, depending on
your connection type.

5. 4. After that, find and click on the ‘Network’ link.
5. To switch the network profile, toggle the switch
from ‘Public’ to ‘Private.’

6. Also Read: A Guide to Fix RDP Error: An Internal Error has
Occurred
➢ Edit the Windows Security Policy
1. Press the command ‘Windows Key + R’ to run the function.
2. To open the Local Security Policy configuration window,
Type ‘secpol.msc’
3. In ‘Local Policies,’ select ‘User Rights Assignment.’

7. 4. Click the ‘Allow log on through the Remote Desktop
Services’ in the box's upper right corner.
5. You have to select ‘Add User or Group’.

8. 6. In the box name, ‘Enter the object names to select.’ You
have to enter the username of the intended non-admin user.
After that, click on ‘Check Names’ to resolve the username.
7. Click ‘OK’ once it is done.
Also Read: How to restart the RDP without rebooting the
windows server?

9. Disable Windows Hello Sign-in to solve
your issue
By disabling and replacing it, you will be able to access the
desktop from anywhere in the world. Let's examine the
procedures for how to do it:
1. Open ‘Settings’
2. Go to ‘Accounts.’
3. Click on ‘Sign-in Options’,
4. You have to Disable Windows Hello sign-in.
5. You have to add a Password. Just click on ‘Password,’ then
click on ‘Add.’
6. Once you've added the password, a new pop-up box will ask
you to add a new password and a hint.
7. Enter the necessary details and click next.
By complying with this, you are unlikely to encounter challenges
logging in now.
➢ Verify your password and username

10. There's a chance you'll forget your login information or
accidentally type with the caps lock on. Check your login
credentials (username and password) again. Make sure they are
accurate, taking case sensitivity into account.
➢ Windows Update
Ensure that both the local and remote computers are up to date
with Windows updates. Sometimes, outdated software can cause
RDP connection issues.
➢ Check for Account Lockout
When we are unable to log in, we frequently attempt various
passwords to be sure we are inputting the right one. However,
you might be unable to access your account in time if this locks
you out for a long time.
Check to see if you haven't already crossed the limit if you or the
user account has a policy in place for account lockout after a
certain number of unsuccessful login attempts.
Firewall and Port Forwarding
Consider your computer to be a castle with a "firewall"
surrounding it as security. This firewall monitors and manages
the traffic that tries to enter or leave your computer.
Imagine you want to use your computer remotely from a location
other than your home or office, such as when you're on vacation.
For a number of reasons, like remote computer management or
verifying important data, you might want to do this.
The firewall must authorize RDP traffic. It could unintentionally
block all incoming and outgoing RDP requests if it's not. You can
do this by navigating to the settings on your computer and
confirming that RDP is permitted.
Also Read: How to Check if My Server is Under DDoS
Attack?
Conclusion

11. You may resolve the issue with the incorrect password on your
remote desktop by following these few easy steps. There are
chances that you might fail to remember your password or your
login credentials, or it is the system error that doesn't allow you
to log in from your remote desktop.
You can modify your username and password by launching the
Network Adapter Troubleshooter, and you can provide remote
desktop users access by following the steps outlined in this
article.
Altering the network profile type from public to private was
another solution we discussed. You can also double-check your
username and password for any typos. Look out for account
lockouts if you've attempted multiple incorrect logins.
Make sure you have the necessary user permissions and are a
member of the Remote Desktop Users group. If necessary, reset
your password with administrative privileges. Ensure that
Remote Desktop is enabled on the remote computer and
configure your firewall settings to allow RDP traffic.
Keep your Windows operating system and RDP client software up
to date. Check Group Policy settings for any restrictions and
configure third-party security software to permit RDP connections.
Manage multiple remote sessions correctly, and consider
restarting the remote computer.
Lastly, inspect event logs on both local and remote machines for
RDP-related error messages to aid in troubleshooting. Now relax
and enjoy your break!
Source
https://www.hostitsmart.com/manage/knowledgebase/312/How-
to-Fix-the-Incorrect-Password-Issue-on-RDP.html