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You have to ask,
to get answers.
Polish program for creating surveys, analyzing the
results and reporting the research.
Number 1 on the Polish online survey market
39
millions of
responses
130 000
surveys
14
years on the
market
+200
active Business
customers
+150
active Team
customers
+200
active Enterprise
customers
73
NPS
indicator
30%
Growth Y/Y
Net
Promoter
Score
(customer
loyalty)
CSAT
(Customer
satisfaction)
Customer
Effort Score
Churn
(Customers
leaving)
Customer
feedback
Research
Clients Onboarding
of an
employee
Candidate
Experience
(Recruitment)
Exit
Interview
(employee
leaving)
Peer review
360
ESAT
(Employee
satisfaction)
Employee
Engagement
(Puls
pracownika)
Knowledge
tests
Research
Employees
Startquestion is a tool
for online research:
Why Startquestion?
Research Personalization
- survey design
- survey in the company domain
- sending questionnaires from
company mail
- hiding the Webanquette branding
Advanced performance analysis
- filters
- cross-tables
- rankings
- trends
- analysis of open answers
Graphically attractive
- questionnaires and forms
- data
- charts
- reports
Automatic report generation
- LIVE reports (dashboards)
- recurring reports
- PDF, PPTX, DOCX reports
Which sectors use
the Startquestion?
➔ Banking
➔ Insurance
➔ Telecoms
➔ FMCG / Retail
➔ Automotive
➔ IT
➔ Medical facilities
➔ Public administration
➔ Education
➔ E-commerce
➔ Logistics
➔ Services
➔ Energy
➔ Pharmacy
Customers love us
I recommend the Startquestion
system to institutions looking for a
functional and reliable solution for
conducting online surveys.
Piotr Gajnodzinow
Chef Voice of Customer
We are extremely pleased with
the commitment of the
Startquestion team in their daily
work with us, the ongoing support
and availability for the
implementation of numerous
online surveys, as well as the
solutions offered by the
Webanieta service.
Beata Dąbrowska
Market Research and Analysis Specialist
We recommend the Startquestion
tool to all companies wishing to
conduct customer or employee
satisfaction surveys and looking
for a functional, reliable and
customizable tool.
Aneta Dobrakowska
Director of the Quality Management
Department
The company under the name of Get Feedback Racino, Sadowski,
Skowronek, under the signed agreement grants a license to ING
Bank Śląski S.A. to use the package that allows to conduct
research / surveys. All work related to the implementation of the
contract has been performed properly and on time and ensuring a
high level of service. We believe that this company is a
recommendable partner, which meets its obligations on time and
reliably.
Wojciech Marchwicki
Director of the Purchasing Department
and Supplier Management
Looking for a tool to conduct research and testing online, Westhill Consulting
decided to choose the Startquestion platform 5 years ago. As a company
offering consulting and training solutions in areas such as management and
customer service, we wanted to have access to an intuitive tool in which we
could create tests perfectly suited to our clients' needs.
During five years of cooperation with the Startquestion tool, Westhill
Consulting has created customer satisfaction surveys, training and
competence tests. The functions of the system, which turned out to be useful
during the work, include automatic sending of survey invitations, advanced
analysis of results (creating filters, cross tables) and the possibility of
automatic generation of reports.
We are able to recommend the Startquestion platform to all companies
wishing to gain access to an intuitive, yet technologically advanced tool, ideal
for creating studies directed to clients or conducted within the organization.
Aneta Kozłowska
Project Office Director
Customers love us
By using the
Startquestion:
You will prevent
customers from leaving
You will improve
customer service
You will evaluate the
changes in the company
You will react quickly in
crisis situations
You will motivate
employees
Optimize expenses and
increase sales
They trusted us:
Contact Marcin
to get to know the offer.
Marcin Racino
+48 695 450 000
m.racino@startquestion.com

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How to choose the best survey software and questionnaire tool?

  • 1. You have to ask, to get answers. Polish program for creating surveys, analyzing the results and reporting the research.
  • 2. Number 1 on the Polish online survey market 39 millions of responses 130 000 surveys 14 years on the market +200 active Business customers +150 active Team customers +200 active Enterprise customers 73 NPS indicator 30% Growth Y/Y
  • 3. Net Promoter Score (customer loyalty) CSAT (Customer satisfaction) Customer Effort Score Churn (Customers leaving) Customer feedback Research Clients Onboarding of an employee Candidate Experience (Recruitment) Exit Interview (employee leaving) Peer review 360 ESAT (Employee satisfaction) Employee Engagement (Puls pracownika) Knowledge tests Research Employees Startquestion is a tool for online research:
  • 4. Why Startquestion? Research Personalization - survey design - survey in the company domain - sending questionnaires from company mail - hiding the Webanquette branding Advanced performance analysis - filters - cross-tables - rankings - trends - analysis of open answers Graphically attractive - questionnaires and forms - data - charts - reports Automatic report generation - LIVE reports (dashboards) - recurring reports - PDF, PPTX, DOCX reports
  • 5. Which sectors use the Startquestion? ➔ Banking ➔ Insurance ➔ Telecoms ➔ FMCG / Retail ➔ Automotive ➔ IT ➔ Medical facilities ➔ Public administration ➔ Education ➔ E-commerce ➔ Logistics ➔ Services ➔ Energy ➔ Pharmacy
  • 6. Customers love us I recommend the Startquestion system to institutions looking for a functional and reliable solution for conducting online surveys. Piotr Gajnodzinow Chef Voice of Customer We are extremely pleased with the commitment of the Startquestion team in their daily work with us, the ongoing support and availability for the implementation of numerous online surveys, as well as the solutions offered by the Webanieta service. Beata Dąbrowska Market Research and Analysis Specialist We recommend the Startquestion tool to all companies wishing to conduct customer or employee satisfaction surveys and looking for a functional, reliable and customizable tool. Aneta Dobrakowska Director of the Quality Management Department
  • 7. The company under the name of Get Feedback Racino, Sadowski, Skowronek, under the signed agreement grants a license to ING Bank Śląski S.A. to use the package that allows to conduct research / surveys. All work related to the implementation of the contract has been performed properly and on time and ensuring a high level of service. We believe that this company is a recommendable partner, which meets its obligations on time and reliably. Wojciech Marchwicki Director of the Purchasing Department and Supplier Management Looking for a tool to conduct research and testing online, Westhill Consulting decided to choose the Startquestion platform 5 years ago. As a company offering consulting and training solutions in areas such as management and customer service, we wanted to have access to an intuitive tool in which we could create tests perfectly suited to our clients' needs. During five years of cooperation with the Startquestion tool, Westhill Consulting has created customer satisfaction surveys, training and competence tests. The functions of the system, which turned out to be useful during the work, include automatic sending of survey invitations, advanced analysis of results (creating filters, cross tables) and the possibility of automatic generation of reports. We are able to recommend the Startquestion platform to all companies wishing to gain access to an intuitive, yet technologically advanced tool, ideal for creating studies directed to clients or conducted within the organization. Aneta Kozłowska Project Office Director Customers love us
  • 8. By using the Startquestion: You will prevent customers from leaving You will improve customer service You will evaluate the changes in the company You will react quickly in crisis situations You will motivate employees Optimize expenses and increase sales
  • 10. Contact Marcin to get to know the offer. Marcin Racino +48 695 450 000 m.racino@startquestion.com