QuestBack is a Norwegian company founded in 2000 that provides enterprise feedback management software and services. It has over 3,000 customers in more than 50 countries. The company's vision is to help businesses improve relationships with customers, employees, and other stakeholders by enabling them to collect, analyze, and act on feedback. A key feature is linking feedback collection (asking) with follow up actions (acting) based on the results. The software offers templates, customization options, reporting, and other tools to streamline the feedback process. Pricing is based on an annual subscription starting at 8,500 euros.
Textalytics - Voice of the Customer - Sentiment Analysis Symposium 2014Sngular Meaning
Presentation about "Voice of the Customer in the Financial Servce Industry" delivered by Textalytics/Daedalus at the Sentiment Analysis Symposium 2014 (NYC)
Textalytics is now MeaningCloud http://www.meaningcloud.com/
Textalytics - Voice of the Customer - Sentiment Analysis Symposium 2014Sngular Meaning
Presentation about "Voice of the Customer in the Financial Servce Industry" delivered by Textalytics/Daedalus at the Sentiment Analysis Symposium 2014 (NYC)
Textalytics is now MeaningCloud http://www.meaningcloud.com/
Proposal For Automating Marketing Activities PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Proposal For Automating Marketing Activities Powerpoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2IKtsKj
Free Institute Management Software With EDU LOGICTECHedulogictech
We have Developed wide range of software over past few years with great customization and
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to manage institute/training center/coaching centers administrative process as you wish and
that too with great efficiency thus ultimately increasing the recruiting success of your Institute.
Our software makes your daily management task Hassle free and Accurate as it is highly flexible
to suites all your requirements. We can customize it as per your needs to give you what other
fail to.
Using the Tablet device, field force can do the detail the brands to HCP. You can get the following benefits.
Real Time Data: SAN eForce already captures traditional data elements with standard and custom fields. Now, by using eDetailing feature from SAN eForce application, the companies can now access in-clinic data. This data is real and authentic information at the point of promotion.
Quick and Agile: Modern way to communicate your products, receives feedback and metrics, re-deploy strategies and even lower your costs. Those promotional and detailing experiments are not so much expensive now-a-days..!
Power of Digital Media: Tablets can be used for presentation of a truly interactive content that can be customized to the needs of each meeting. Also, the content can be pushed and quickly changed before any meeting.
Walk the Talk: Marketing strategy, taking place in boardrooms gets diluted by the time it reaches sales representative working in the field. eDetailing helps in streamlining the communication to the client as well as helps in monitoring how well the strategy is being implemented at field level. (In Pharmaceuticals, mapping Doctor Specialty to product’s therapeutic class)
Call Effectiveness: Offers a unique opportunity to the representative, to obtain better results and communicate his products in the most efficient way.
Insights: Get better understanding of the campaign results by accessing live analytics and reports from the field.
Actionable Alerts: With custom report writing tool and dashboard analytics, adjust marketing strategies and redeploy promotional material.
Domain Independent: Product promotion by a Sales Team is common across many domains, other than Pharmaceuticals. Applications for various such domains can be quickly configured and Rolled-out
If your company needs to submit a Marketing Workflow Automation Proposal Powerpoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response.
Opportunity Execution Project 2 (OEP)
SkillOut.com – Collaborative Learning Cloud is a proof of new innovative ideas helping tear down the walls of the current education system.
Collaborative Learning Cloud System (CLCS) provides learning environment for different types of the target audience, supporting infrastructure, content development, consulting services and post-learning infrastructure and environment.
We must invent a new system from scratch:
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using the latest knowledge about learning (neuroscience),
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Enter the limitless world of e-learning with eCompany.pro Moby2 Ltd.
Why should you invest in developing eCompany.pro for your organisation?
Is eLearning a sustainable method of education for companies?
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Using the power of OpenAI with your own data: what's possible and how to start?Maxim Salnikov
The top questions we get about ChatGPT-powered enterprise scenarios are all about using the company's own data as the basis for the responses. In this session, we'll explore various options starting from simply injecting data into the prompt to the advanced architectures with multiple Cognitive Services chained together and fine-tuning models - all for you to choose the flexible, scalable, and cost-efficient solution that works the best for you.
Proposal For Automating Marketing Activities PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Proposal For Automating Marketing Activities Powerpoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2IKtsKj
Free Institute Management Software With EDU LOGICTECHedulogictech
We have Developed wide range of software over past few years with great customization and
flexibility. The Institute Management Software is specifically developed to give you the freedom
to manage institute/training center/coaching centers administrative process as you wish and
that too with great efficiency thus ultimately increasing the recruiting success of your Institute.
Our software makes your daily management task Hassle free and Accurate as it is highly flexible
to suites all your requirements. We can customize it as per your needs to give you what other
fail to.
Using the Tablet device, field force can do the detail the brands to HCP. You can get the following benefits.
Real Time Data: SAN eForce already captures traditional data elements with standard and custom fields. Now, by using eDetailing feature from SAN eForce application, the companies can now access in-clinic data. This data is real and authentic information at the point of promotion.
Quick and Agile: Modern way to communicate your products, receives feedback and metrics, re-deploy strategies and even lower your costs. Those promotional and detailing experiments are not so much expensive now-a-days..!
Power of Digital Media: Tablets can be used for presentation of a truly interactive content that can be customized to the needs of each meeting. Also, the content can be pushed and quickly changed before any meeting.
Walk the Talk: Marketing strategy, taking place in boardrooms gets diluted by the time it reaches sales representative working in the field. eDetailing helps in streamlining the communication to the client as well as helps in monitoring how well the strategy is being implemented at field level. (In Pharmaceuticals, mapping Doctor Specialty to product’s therapeutic class)
Call Effectiveness: Offers a unique opportunity to the representative, to obtain better results and communicate his products in the most efficient way.
Insights: Get better understanding of the campaign results by accessing live analytics and reports from the field.
Actionable Alerts: With custom report writing tool and dashboard analytics, adjust marketing strategies and redeploy promotional material.
Domain Independent: Product promotion by a Sales Team is common across many domains, other than Pharmaceuticals. Applications for various such domains can be quickly configured and Rolled-out
If your company needs to submit a Marketing Workflow Automation Proposal Powerpoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response.
Opportunity Execution Project 2 (OEP)
SkillOut.com – Collaborative Learning Cloud is a proof of new innovative ideas helping tear down the walls of the current education system.
Collaborative Learning Cloud System (CLCS) provides learning environment for different types of the target audience, supporting infrastructure, content development, consulting services and post-learning infrastructure and environment.
We must invent a new system from scratch:
with the new technologies from today,
using the latest knowledge about learning (neuroscience),
taking into account the needs of tomorrow.
Enter the limitless world of e-learning with eCompany.pro Moby2 Ltd.
Why should you invest in developing eCompany.pro for your organisation?
Is eLearning a sustainable method of education for companies?
What more can eCompany.pro offer you and your business?
Find the answers to these and many more questions in this presentation.
Using the power of OpenAI with your own data: what's possible and how to start?Maxim Salnikov
The top questions we get about ChatGPT-powered enterprise scenarios are all about using the company's own data as the basis for the responses. In this session, we'll explore various options starting from simply injecting data into the prompt to the advanced architectures with multiple Cognitive Services chained together and fine-tuning models - all for you to choose the flexible, scalable, and cost-efficient solution that works the best for you.
Using the power of OpenAI with your own data: what's possible and how to start?
Quest Back 2010
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2. About QuestBack QuestBack AS is a Norwegian company founded in January 2000 Profitable growth since 2001 – turnover in 2009 was about €16.5M Head office in Norway with more than 50 employees Offices in 17 other countries and 150 staff in total More than 3,000 customers in more than 50 countries Owned by Reiten & Co (68 %) and employees (32 %) Strong focus on development of the technical platform Since fall 2008, the companies Easyresearch and Refleks were bought and integrated into QuestBack.
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4. Collection of feedback amongst European businesses How can you bridge the gap between - ASKING and – ACTING ? Source: Gartner Group Research Studies indicate that 95 % of all European organizations collect feedback regularly from their customers, but only 10 % actually act upon the results, and only 5 % inform the customers regarding the changes.
8. Traditional sectors / areas of use Our customer constantly find new areas of use for QuestBack. Our experiences show that the longer a customer has been working with QuestBack, the more quests they conduct in different areas of use. If needed, QuestBack assists with finding new areas together with the customers and with implementing QuestBack to maximize the value of QuestBack for the customers.
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10. Library of templates A wide range of templates in many different languages can be used as inspiration and starting point for own quests.
12. Subscription / evaluation for training, event Evaluation (I) Immediate feedback, ideally 1 or 2 days after course / event Registration Details of participants? Ask about details of potential other participants! Evaluation (II) More and more organizations measure the effect of training later on Expectations and Pre-knowledge Mapping TIME Course / Event
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16. Easy to add questions and answer alternatives Choose between a wide range of options to customize your quest. Question preview
17. Use QuestBack generated email invitations to address resondents personally. In case you do not have the email addresses of the respondents, you can link the quest via a general URL to a website, intranet or newsletter. Distribution of a quest
20. Web reports In addition to exports, you can generate and activate so called web reports. Web reports are accessible online via a URL and allow third persons to follow all incoming answers, without having to log in to the QuestBack service. Web reports are continuously updated in ”near real-time” (i.e. with a delay of up to 15 minutes).
21. Follow-up A unique opportunity to follow up specific respondents afterwards, no matter whether they have answered with hidden identity or not Example: Send specific information to all respondents that have answered with ”1” or ”2” to the question. Follow-up is also possible 1-to-1, e.g. based on freetext answers given by respondents. *ACT Very unlikely Very likely “ How likely is it that you are going to continue to be a customer next year as well?” Customized feedback and/or new quest Response / dialog
22. Automatic follow-up: Notifications Create Notification in the Quest Designer Respondents choose a particular answer alternative in Quest Receive notification e-mail NB: Send notifications to the responsible persons for follow-up or directly back to the respondents. For more information, check : www.questback.com/cms2/tutorials/notifications/notifications.html i The response person for follow-up can enter into an email dialog with the respective respondents.
23. Comparisons of answers Comparisons allow to discover trends QuestBack allows comparisons of up to 6 datasets within the same quest or against results from previous quests.
24. Cross Tabulations of answers By crossing answer alternatives of two questions against each other, one gets a more detailed picture on how answers are distibuted among the given alternatives.
28. Interested in seeing some examples? By clicking on the icon to the right, you get to an example of a multilingual quest created in QuestBack. Once you have submitted your answers, you will be forwarded automatically to the results. A click on the icon to the left opens the Quick Tour where you get a 4-minutes overview of QuestBack.
Editor's Notes
Bør tenke prosessbaserte undersøkelser (PBU) (vs. engangsundersøkelse) Informasjonen er fersk hos respondenten Får anledning til å endre, gjøre mer av, forbedre “hver” gang noen svarer, ikke kun en eller to ganger i året. PBU løper over et halvår eller år av gangen. Spør når respondenter har vært i kontakt med oss. Spør om det dere trenger vite for å forbedre deres prosesser I Figur: Se maler på innenfor disse områdene. Denne er uferdig, skal oppdateres
Mulighet for gjennomsyn og kvalitetssikring fra QuestBacks eksperter, før publisering Gir god mulighet for læring i praksis Svar innen 48 timer (to arbeidsdager ) Anbefales sterkt fra QB-brukere som allerede har benyttet tjenesten.
Målet med en workshop er å overføre så mye kompetanse til brukeren som mulig. Veiledning og bistand i forbindelse med en konkret undersøkelse. Gjennomgang av metodevalg, spørremetodikk og innhold. Fordel hvis workshop gjennomføres før noen av spørsmålene allerede er lagt inn QuestBack
FORKLAR NYTTE Få beskjed når du trenger å følge opp respondentene Motta varsel på e-post når du bør følge opp en respontent: Sendes når respondenten velger ett eller flere bestemte svaralternativer. Følg opp ved å bruke link i e-post Respondenten kan svare ved å følge lenk i sin e-post Deleger ansvaret for å følge opp respondentene til andre: F. eks. Velg fra liste under Oppfølging eller trykk på svar på Åpent spørsmål/Alternative svar (under Tekst ). Send varslet direkte til respondenten F. eks. for å tilby kurs, sende produktinformasjon, med mer. VIS VED Å LAGE ETT VARSEL. FOR EKSEMPEL ”ØNSKER KURS” ELLER I ”KURSINFO VIDEREGÅENDE KURS”