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How to Avoid Hiring
An Agile Coach
Presented By Jacqueline Sanders-Blackman
1
2
Hello! My name is Jacqueline.Nice to meet you!
copyright 2022 @ techexpressoconsulting.com
You Don’t Have to Hire a Coach,
3
However, Who In Your Organization Has the Free Time to
Coordinate All of This?
copyright 2022 @ techexpressoconsulting.com
Dedicated Versus Part-Time Coach
4
copyright 2022 @ techexpressoconsulting.com
Finding Someone With Both the Time, Talent and Passion
In-House (Internally)
• Allows your other managers and team members to stay focused
• Can observe and identify non-Agile habits
• Can look for trends
• Can identify upstream and downstream influences
• Can look top down and bottomup for systemic issues
• Can avoid political bias
• Has an understanding of culture and change management
• Can be methodology agnostic and able to create ad hoc hybrids
• Can help outline a strategic approach as well as determine a tactical roadmap
• Provide audit and feedbacks
• Have a full-time focus on all things process, procedures and protocol
5
copyright 2022 @ techexpressoconsulting.com
Understanding
What the Coach
Gets
Paid To Do
What you are paying for is …
✓ Depth of Knowledge
✓ Software Development Lifecycle (SDLC)
✓Coaching, Corporate Culture and Change Management
✓Success with Multiple, Various Clients and Teams
✓Enterprise Big Picture as wells as Team Level Logistics
✓Flexibility
✓Trainer,
✓Mentor, Champion, Facilitator
✓Mediator
✓Understanding
✓Culture, Mindsets, and Industry
✓Progressive and Evolutionary
✓Emotional Intelligence
6
copyright 2022 @ techexpressoconsulting.com
Determine How to Divide Up
Coaching Tasks Without Making
Them Counterproductive
7
• Determine who will observe
• Determine who will advise
• Determine who will evaluateand assess
• Determine who will have the clout to deliver
bad feedback
• Determine who will follow up and hold
teams accountable
copyright 2022 @ techexpressoconsulting.com
The Expectations versus the Level Of Effort
Agile Company-Wide Coach
Agile SDLC-Wide Coach
Scaled Agile Coach
Coach of Coaches
PMO and APMO Coach
Team-Level Coach
8
copyright 2022 @ techexpressoconsulting.com
You Might Not
Know You Are
On the Wrong
Track Until
You've Spent
Millions of
Dollars. We
Want to Avoid
That!
copyright 2022 @ techexpressoconsulting.com 9
A Successful
Transformation
Means Balancing
Lean Agile Project
Management and
Change
Management
Expertise.
10
copyright 2022 @ techexpressoconsulting.com
Your Upfront
Commitment
Determines
Your
Outcome
Like a Project, Your Agile
Transformation Should Have
a Beginning, a Middle and
an Outcome.
11
copyright 2022 @ techexpressoconsulting.com
You are
Creating High
Performing
Teams.
Make sure you
have a skilled
person guiding
them that
understands
the metrics
and key
indicators.
12
copyright 2022 @ techexpressoconsulting.com
A Coach
Needs to
Keep an Eye
on Many
Things at the
Same Time
• Best Practices & Playbooks
• “Agile” Processes, Tools, Operating Models
• Metrics, Reporting, RAGs, KPIs, OKRs
• Maturity Metrics & Levels
• Focus on Velocity & Output
• Renting Ideas & Solutions from Others
13
copyright 2022 @ techexpressoconsulting.com
During the
Newborn and
Toddler Phase
You Cannot Take
Your Eyes Off
The Teams
During the
Formative
Stage of the
Transformation!
• copyright 2022 @ techexpressoconsulting.com
14
How to Do It
Without A
Coach? (Recap)
• Volunteer Change Ambassadors (aka Coaches)
• Establish a A-PMO
• Create and Follow an Agile/Iterative Project
Plan
• Allocate Budget and Allow Time for
Transformation Leaders
• Have a Full Time Program-Project Manager
• Have a Change ManagementLeader
• Expect Your Current Schedule to be reduced
• Check In With a Professional Coach for a
Second Opinion fromtime to time
15
copyright 2022 @ techexpressoconsulting.com
16
Follow Our Podcast: https://www.blogtalkradio.com/expresso411podcast
copyright 2022 @ techexpressoconsulting.com

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How to Avoid Hiring an Agile Coach

  • 1. How to Avoid Hiring An Agile Coach Presented By Jacqueline Sanders-Blackman 1
  • 2. 2 Hello! My name is Jacqueline.Nice to meet you! copyright 2022 @ techexpressoconsulting.com
  • 3. You Don’t Have to Hire a Coach, 3 However, Who In Your Organization Has the Free Time to Coordinate All of This? copyright 2022 @ techexpressoconsulting.com
  • 4. Dedicated Versus Part-Time Coach 4 copyright 2022 @ techexpressoconsulting.com
  • 5. Finding Someone With Both the Time, Talent and Passion In-House (Internally) • Allows your other managers and team members to stay focused • Can observe and identify non-Agile habits • Can look for trends • Can identify upstream and downstream influences • Can look top down and bottomup for systemic issues • Can avoid political bias • Has an understanding of culture and change management • Can be methodology agnostic and able to create ad hoc hybrids • Can help outline a strategic approach as well as determine a tactical roadmap • Provide audit and feedbacks • Have a full-time focus on all things process, procedures and protocol 5 copyright 2022 @ techexpressoconsulting.com
  • 6. Understanding What the Coach Gets Paid To Do What you are paying for is … ✓ Depth of Knowledge ✓ Software Development Lifecycle (SDLC) ✓Coaching, Corporate Culture and Change Management ✓Success with Multiple, Various Clients and Teams ✓Enterprise Big Picture as wells as Team Level Logistics ✓Flexibility ✓Trainer, ✓Mentor, Champion, Facilitator ✓Mediator ✓Understanding ✓Culture, Mindsets, and Industry ✓Progressive and Evolutionary ✓Emotional Intelligence 6 copyright 2022 @ techexpressoconsulting.com
  • 7. Determine How to Divide Up Coaching Tasks Without Making Them Counterproductive 7 • Determine who will observe • Determine who will advise • Determine who will evaluateand assess • Determine who will have the clout to deliver bad feedback • Determine who will follow up and hold teams accountable copyright 2022 @ techexpressoconsulting.com
  • 8. The Expectations versus the Level Of Effort Agile Company-Wide Coach Agile SDLC-Wide Coach Scaled Agile Coach Coach of Coaches PMO and APMO Coach Team-Level Coach 8 copyright 2022 @ techexpressoconsulting.com
  • 9. You Might Not Know You Are On the Wrong Track Until You've Spent Millions of Dollars. We Want to Avoid That! copyright 2022 @ techexpressoconsulting.com 9
  • 10. A Successful Transformation Means Balancing Lean Agile Project Management and Change Management Expertise. 10 copyright 2022 @ techexpressoconsulting.com
  • 11. Your Upfront Commitment Determines Your Outcome Like a Project, Your Agile Transformation Should Have a Beginning, a Middle and an Outcome. 11 copyright 2022 @ techexpressoconsulting.com
  • 12. You are Creating High Performing Teams. Make sure you have a skilled person guiding them that understands the metrics and key indicators. 12 copyright 2022 @ techexpressoconsulting.com
  • 13. A Coach Needs to Keep an Eye on Many Things at the Same Time • Best Practices & Playbooks • “Agile” Processes, Tools, Operating Models • Metrics, Reporting, RAGs, KPIs, OKRs • Maturity Metrics & Levels • Focus on Velocity & Output • Renting Ideas & Solutions from Others 13 copyright 2022 @ techexpressoconsulting.com
  • 14. During the Newborn and Toddler Phase You Cannot Take Your Eyes Off The Teams During the Formative Stage of the Transformation! • copyright 2022 @ techexpressoconsulting.com 14
  • 15. How to Do It Without A Coach? (Recap) • Volunteer Change Ambassadors (aka Coaches) • Establish a A-PMO • Create and Follow an Agile/Iterative Project Plan • Allocate Budget and Allow Time for Transformation Leaders • Have a Full Time Program-Project Manager • Have a Change ManagementLeader • Expect Your Current Schedule to be reduced • Check In With a Professional Coach for a Second Opinion fromtime to time 15 copyright 2022 @ techexpressoconsulting.com
  • 16. 16 Follow Our Podcast: https://www.blogtalkradio.com/expresso411podcast copyright 2022 @ techexpressoconsulting.com