01
Introduction
02
Advantages Of
Sop
03
How BPX
Implement sop
04
CONCLUSIONS
INTRODUCTION
Training of employees is not a one-off affair and it
remains a recurring event. It can start from
induction training to on-the-job training (orienting
employee about the job process). A new
employee can be put at ease with an established
and documented set of SOPs than none at all. .
BUSINESS PROCESS XPERTS
INDEX
Advantages
of SOP for
Employee
Training
BUSINESS PROCESS XPERTS
INDEX
Humans come with varying abilities to
perform a job. But this lag in performance
can be improved through adequate
training. A ‘poor performer’ can be turned
into an asset to the organization through
the use of SOP led training. By
communicating the finest details and exact
measurements related to a job, the
employee becomes more capable and
productive.
Improves Job Performance
BUSINESS PROCESS XPERTS
INDEX
• Help to communicate the expectation
clearly
• Motivate employee to increase it’s job
performance.
• it becomes easy for management to
monitor job performance.
Creates transparency with Job expectations
BUSINESS PROCESS XPERTS
INDEX
• Including experienced employees with in-
depth knowledge of the job process
during the creation of an SOP can be
integral to continuous improvement.
• Such employees through their continued
exposure to the job process are able to
gain valuable insights into improving
efficiencies.
Supports the Idea of Continuous Improvement
BUSINESS PROCESS XPERTS
INDEX
• Employees working an ACE are masters at
what they do, to enable the organization
to become a world-class company.
• The focus here is on including – target,
tolerance and test (3T) into the work
procedures.
• In other words, a target gets specified, a
range of acceptable tolerance gets
defined and the proof test is run to check
whether the task was done right.
Become an Accuracy Controlled Enterprise (ACE)
BUSINESS PROCESS XPERTS
INDEX
• It is a known fact that SOPs tend to
reduce the need for classroom training
among employees.
• Exhaustive and well-written SOPs can
function as a self-paced learning tool.
• Meaning SOP manuals would function as
the only knowledge resource required by
the employees to master their job
processes.
• This can free up a lot of time and
resources.
• Moreover, employees become more
confident about knowledge retention
and skill sets without relying on a superior.
Self Paced Learning Tool
BUSINESS PROCESS XPERTS
INDEX
• Video-based SOP training is catching up
fast at various companies.
• It minimizes the intervention from humans
towards training.
• Employees can be served video-based
training material over the internet
allowing them access to training at their
workplace desktops or mobile phones
• This kind of SOP training has the potential
to subsequently replace all classroom-
based training.
Improvement in SOPs – Effective Video SOPs
BUSINESS PROCESS XPERTS
INDEX
• SOPs by no means should be restricted to
a few functions in the organization.
• Rather the effort should be on raising the
awareness and applicability of SOPs
across the organization.
• This can ensure all job-related processes in
the organization is done with efficiency,
quality and uniformity in performance.
• Every business function needs to be
inculcated with the need to train their
personnel with SOPs and raise the
performance bar.
Vast Scope for Implementation
BUSINESS PROCESS XPERTS
INDEX
How Business
Process Experts
(BPX) implement
SOPs in
organizations?
BUSINESS PROCESS XPERTS
INDEX
Seamless Integration:
• As a process consulting agency BPX
believes that any SOP that gets
implemented in the organization must
be in-sync with available IT systems in
the organization such as available
software platforms and applications like
CRM.
• Unless the SOPs get integrated into the
IT systems in an organization, it may not
find practitioners among stakeholders
within the organization.
• BPX considers this vital to SOP
implementation.
How Business Process Experts (BPX) implement
SOPs in organizations?
BUSINESS PROCESS XPERTS
INDEX
Implementable & Paperless:
• An exhaustive SOP might not really
serve the purpose if it is cumbersome
to implement.
• BPX during SOP creation, make it
practical enough to be implemented
on the ground.
• Further, BPX believes that the ideal
medium for implementing SOPs is
through online documentation
process.
How Business Process Experts (BPX) implement
SOPs in organizations?
BUSINESS PROCESS XPERTS
INDEX
Conclusion
BUSINESS PROCESS XPERTS
INDEX
• Sop In employees training can play an
vital role.
• Help employees in improving their job
efficiency.
• Promote self pace learning.
• Create transparency in job
expectations.
• Make performance monitoring easy.
• Reduce the work load on senior
management.
Conclusion
BUSINESS PROCESS XPERTS
INDEX
To know more about “ SOP’s In Employee Training", visit:
▪ https://www.businessprocessxperts.com/how-standard-operating-
procedures-are-effective-for-training-employees/
▪ For India & South Asia: https://www.yourretailcoach.in/
▪ For Dubai & Middle East: https://www.yourretailcoach.ae/
▪ For Africa: https://www.yourretailcoach.africa/
▪ Business Process Xperts: https://www.businessprocessxperts.com/
FOR MORE DETAILS
BUSINESS PROCESS XPERTS
INDEX
CREDITS: This presentation template was created by
Slidesgo, including icons by Flaticon, and
infographics & images by Freepik and illustrations
by Storyset
THANKS
Does anyone have any questions?
Business Process Xperts
Email: consult@mindamend.net
BUSINESS PROCESS XPERTS

How Standard Operating Procedures are Effective for Training Employees?

  • 2.
  • 3.
    INTRODUCTION Training of employeesis not a one-off affair and it remains a recurring event. It can start from induction training to on-the-job training (orienting employee about the job process). A new employee can be put at ease with an established and documented set of SOPs than none at all. . BUSINESS PROCESS XPERTS INDEX
  • 4.
  • 5.
    Humans come withvarying abilities to perform a job. But this lag in performance can be improved through adequate training. A ‘poor performer’ can be turned into an asset to the organization through the use of SOP led training. By communicating the finest details and exact measurements related to a job, the employee becomes more capable and productive. Improves Job Performance BUSINESS PROCESS XPERTS INDEX
  • 6.
    • Help tocommunicate the expectation clearly • Motivate employee to increase it’s job performance. • it becomes easy for management to monitor job performance. Creates transparency with Job expectations BUSINESS PROCESS XPERTS INDEX
  • 7.
    • Including experiencedemployees with in- depth knowledge of the job process during the creation of an SOP can be integral to continuous improvement. • Such employees through their continued exposure to the job process are able to gain valuable insights into improving efficiencies. Supports the Idea of Continuous Improvement BUSINESS PROCESS XPERTS INDEX
  • 8.
    • Employees workingan ACE are masters at what they do, to enable the organization to become a world-class company. • The focus here is on including – target, tolerance and test (3T) into the work procedures. • In other words, a target gets specified, a range of acceptable tolerance gets defined and the proof test is run to check whether the task was done right. Become an Accuracy Controlled Enterprise (ACE) BUSINESS PROCESS XPERTS INDEX
  • 9.
    • It isa known fact that SOPs tend to reduce the need for classroom training among employees. • Exhaustive and well-written SOPs can function as a self-paced learning tool. • Meaning SOP manuals would function as the only knowledge resource required by the employees to master their job processes. • This can free up a lot of time and resources. • Moreover, employees become more confident about knowledge retention and skill sets without relying on a superior. Self Paced Learning Tool BUSINESS PROCESS XPERTS INDEX
  • 10.
    • Video-based SOPtraining is catching up fast at various companies. • It minimizes the intervention from humans towards training. • Employees can be served video-based training material over the internet allowing them access to training at their workplace desktops or mobile phones • This kind of SOP training has the potential to subsequently replace all classroom- based training. Improvement in SOPs – Effective Video SOPs BUSINESS PROCESS XPERTS INDEX
  • 11.
    • SOPs byno means should be restricted to a few functions in the organization. • Rather the effort should be on raising the awareness and applicability of SOPs across the organization. • This can ensure all job-related processes in the organization is done with efficiency, quality and uniformity in performance. • Every business function needs to be inculcated with the need to train their personnel with SOPs and raise the performance bar. Vast Scope for Implementation BUSINESS PROCESS XPERTS INDEX
  • 12.
    How Business Process Experts (BPX)implement SOPs in organizations? BUSINESS PROCESS XPERTS INDEX
  • 13.
    Seamless Integration: • Asa process consulting agency BPX believes that any SOP that gets implemented in the organization must be in-sync with available IT systems in the organization such as available software platforms and applications like CRM. • Unless the SOPs get integrated into the IT systems in an organization, it may not find practitioners among stakeholders within the organization. • BPX considers this vital to SOP implementation. How Business Process Experts (BPX) implement SOPs in organizations? BUSINESS PROCESS XPERTS INDEX
  • 14.
    Implementable & Paperless: •An exhaustive SOP might not really serve the purpose if it is cumbersome to implement. • BPX during SOP creation, make it practical enough to be implemented on the ground. • Further, BPX believes that the ideal medium for implementing SOPs is through online documentation process. How Business Process Experts (BPX) implement SOPs in organizations? BUSINESS PROCESS XPERTS INDEX
  • 15.
  • 16.
    • Sop Inemployees training can play an vital role. • Help employees in improving their job efficiency. • Promote self pace learning. • Create transparency in job expectations. • Make performance monitoring easy. • Reduce the work load on senior management. Conclusion BUSINESS PROCESS XPERTS INDEX
  • 17.
    To know moreabout “ SOP’s In Employee Training", visit: ▪ https://www.businessprocessxperts.com/how-standard-operating- procedures-are-effective-for-training-employees/ ▪ For India & South Asia: https://www.yourretailcoach.in/ ▪ For Dubai & Middle East: https://www.yourretailcoach.ae/ ▪ For Africa: https://www.yourretailcoach.africa/ ▪ Business Process Xperts: https://www.businessprocessxperts.com/ FOR MORE DETAILS BUSINESS PROCESS XPERTS INDEX
  • 18.
    CREDITS: This presentationtemplate was created by Slidesgo, including icons by Flaticon, and infographics & images by Freepik and illustrations by Storyset THANKS Does anyone have any questions? Business Process Xperts Email: consult@mindamend.net BUSINESS PROCESS XPERTS