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How raising brand awareness with
YAN campaigns brought 30% more
conversions at the same CPA
Urban Group
m² of residential space sold
2 mil
founded
2007
Real estate in Moscow and
Moscow region
Vera Stefan
Marketing manager
Period:
Tools used:
2014 — current
Find an additional source of
conversions
› Content advertising (Yandex.Direct)
› Yandex.Metrica
› CoMagic
Maintain set CPA
Goals
Putting things in context
4
The real estate market in Moscow is highly
competitive, with roughly 20 developers
along with agencies and online portals all
contending for the same users.
Transaction costs are high, and attracting
just one client via search advertising can
be quite expensive. Since 2014, Urban
Group has been actively using contextual
campaigns in the Yandex Advertising
Network to get around these high costs.
yandex.ru
Solution
Analyze traffic from
Yandex Advertising
Network
Improve ad
performance:
images and texts
Develop effective
account structure
5
Step 1 Step 2 Step 3
Step 1
Develop effective account structure: YAN campaigns
7
Urban Group is currently selling five
apartment complexes in Moscow and
the surrounding region. To attract
potential buyers to these properties,
Urban Group created campaigns to
cover all possible points of contact
with the user: by neighborhood, by the
name of the complex, by additional
services offered, by developer, etc.
mortgage with no
money down
by neighborhood
maternity capital brand queries
by property type
rare types of
apartments
trade-in services furnished
apartments
by developer military mortgage
Kranogorsk general
Geo Moscow
by site section
by time spent on site
Retargeting
by time limit for decisions
by goal: application
by apartment type in Moscow
Geo Russia (without Moscow)
Step 2
Improve ad performance: texts
A/B testing showed that ads
with an “official site” callout
performed better:
› 1.5X higher CTR
› 5X higher conversion rate
9
x1,5
х5
2
34
Page
depth
Bounce rate, %
СTR
СR
x1
х1
1,7
49
Page
depth
Bounce rate, %
СTR
СR
Improve ad performance: texts
Urban Group noticed an
important pattern: whether ads
mentioned the minimum down
payment, overall cost of an
apartment, or the date of the
end of a promotion had little
influence on CTR. The effect on
conversion rates was much
more noticeable, however: users
who saw ads that created a
sense of urgency converted at
rates 7X higher than the others.
10
x1,2
х3
2
32
Глубина
просмотра
Отказы, %
СTR
СR
x1
х1
1,5
41
Глубина
просмотра
Отказы, %
СTR
СR
x1
х7
2
32
Глубина
просмотра
Отказы, %
СTR
СR
Improve ad performance: images, texts
After analyzing their campaigns,
Urban Group were able to
develop internal instructions on
how to create effective ads for
the Yandex Advertising
Network.
11
Emphasis on location
filters out users looking
for a different area
Highlighted text
Logo takes up 10%
of ad to support
brand connection
Creating intrigue
Step 3
Analyze traffic from Yandex Advertising Network
80% of traffic came from YAN
sites (marked as “context” in
the Yandex.Metrica “Direct –
sites” report).
Average CPC was 22 ₽, almost
5X lower than in search
campaigns.
13
metrika.yandex.ru
Yandex Advertising Network as an assisting interation
15
The CoMagic report gave important
details about the path to conversion:
the Yandex Advertising Network was
the source of 30% of users’ first
visits, who then converted later after
returning by a different channel.
Source: CoMagic, 2016
comagic.ru
Yandex Advertising Network as an assisting interation
16
Direct conversions from YAN
do occur, though less often
than in search. In general,
campaigns for search and
YAN can work together to
achieve KPI like:
› 60 ₽ average CPC from
Yandex.Direct
› 4700 ₽ average CPA
› over 1500 monthly
conversions
Examples of conversion paths
(multi-channel sequences)
YAN brand Organic search Mortgage search
Search competitors Organic searchYAN neighborhood
Search competitors Brand search YAN maternity capital
First interaction Auxiliary interaction Last interaction
Conversion
Conversion
Conversion
Analyzing traffic from Yandex Advertising Network
Conversions increased by 30%
while maintaining the same CPA.
17
comagic.ru
Source: CoMagic, 2016
Analyzing traffic from Yandex Advertising Network
Most importantly, YAN
campaigns help solve the
problem of brand awareness
and generating traffic for
brand keywords (in the case of
real estate, usually the
developer and the name of the
residential complex). These
keywords have lower CPC but
higher conversion rates.
Statistics from the WordStat
service show how launching a
YAN campaign was able to
boost traffic for brand queries
for the “Laikovo” residential
complex.
18
yandex.ru
www.metrika.yandex.ru
Results
Urban Group
Real estate in Moscow and Moscow
region
19
Goals:
1. Find an additional source of
conversions
2. Maintain set CPA
Tools used
Yandex.Direct
• Content advertising
Yandex.Metrica
CoMagic
Period
2014 — current
more conversions CPC in YAN
(compared to search ads)
5X lower30%
To a degree, search campaigns are limited by
the cost of one conversion. Ads in the Yandex
Advertising Network help us to “break through”
this limit and create trust among potential
customers by expanding our reach and
increasing awareness of our brand.
20
Vera Stefan
Marketing manager
Case prepared in collaboration
with
comagic.ru
CoMagic
Case prepared in collaboration
with
adventum.ru
Adventum
How raising brand awareness with YAN campaigns brought 30% more conversions at the same CPA

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How raising brand awareness with YAN campaigns brought 30% more conversions at the same CPA

  • 1. Часть рисунка с идентификатором отношения rId76 не найдена в файле. Часть рисунка с идентификатором отношения rId76 не найдена в файле. Часть рисунка с идентификатором отношения rId76 не найдена в файле. How raising brand awareness with YAN campaigns brought 30% more conversions at the same CPA
  • 2. Urban Group m² of residential space sold 2 mil founded 2007 Real estate in Moscow and Moscow region Vera Stefan Marketing manager
  • 3. Period: Tools used: 2014 — current Find an additional source of conversions › Content advertising (Yandex.Direct) › Yandex.Metrica › CoMagic Maintain set CPA Goals
  • 4. Putting things in context 4 The real estate market in Moscow is highly competitive, with roughly 20 developers along with agencies and online portals all contending for the same users. Transaction costs are high, and attracting just one client via search advertising can be quite expensive. Since 2014, Urban Group has been actively using contextual campaigns in the Yandex Advertising Network to get around these high costs. yandex.ru
  • 5. Solution Analyze traffic from Yandex Advertising Network Improve ad performance: images and texts Develop effective account structure 5 Step 1 Step 2 Step 3
  • 7. Develop effective account structure: YAN campaigns 7 Urban Group is currently selling five apartment complexes in Moscow and the surrounding region. To attract potential buyers to these properties, Urban Group created campaigns to cover all possible points of contact with the user: by neighborhood, by the name of the complex, by additional services offered, by developer, etc. mortgage with no money down by neighborhood maternity capital brand queries by property type rare types of apartments trade-in services furnished apartments by developer military mortgage Kranogorsk general Geo Moscow by site section by time spent on site Retargeting by time limit for decisions by goal: application by apartment type in Moscow Geo Russia (without Moscow)
  • 9. Improve ad performance: texts A/B testing showed that ads with an “official site” callout performed better: › 1.5X higher CTR › 5X higher conversion rate 9 x1,5 х5 2 34 Page depth Bounce rate, % СTR СR x1 х1 1,7 49 Page depth Bounce rate, % СTR СR
  • 10. Improve ad performance: texts Urban Group noticed an important pattern: whether ads mentioned the minimum down payment, overall cost of an apartment, or the date of the end of a promotion had little influence on CTR. The effect on conversion rates was much more noticeable, however: users who saw ads that created a sense of urgency converted at rates 7X higher than the others. 10 x1,2 х3 2 32 Глубина просмотра Отказы, % СTR СR x1 х1 1,5 41 Глубина просмотра Отказы, % СTR СR x1 х7 2 32 Глубина просмотра Отказы, % СTR СR
  • 11. Improve ad performance: images, texts After analyzing their campaigns, Urban Group were able to develop internal instructions on how to create effective ads for the Yandex Advertising Network. 11 Emphasis on location filters out users looking for a different area Highlighted text Logo takes up 10% of ad to support brand connection Creating intrigue
  • 13. Analyze traffic from Yandex Advertising Network 80% of traffic came from YAN sites (marked as “context” in the Yandex.Metrica “Direct – sites” report). Average CPC was 22 ₽, almost 5X lower than in search campaigns. 13 metrika.yandex.ru
  • 14. Yandex Advertising Network as an assisting interation 15 The CoMagic report gave important details about the path to conversion: the Yandex Advertising Network was the source of 30% of users’ first visits, who then converted later after returning by a different channel. Source: CoMagic, 2016 comagic.ru
  • 15. Yandex Advertising Network as an assisting interation 16 Direct conversions from YAN do occur, though less often than in search. In general, campaigns for search and YAN can work together to achieve KPI like: › 60 ₽ average CPC from Yandex.Direct › 4700 ₽ average CPA › over 1500 monthly conversions Examples of conversion paths (multi-channel sequences) YAN brand Organic search Mortgage search Search competitors Organic searchYAN neighborhood Search competitors Brand search YAN maternity capital First interaction Auxiliary interaction Last interaction Conversion Conversion Conversion
  • 16. Analyzing traffic from Yandex Advertising Network Conversions increased by 30% while maintaining the same CPA. 17 comagic.ru Source: CoMagic, 2016
  • 17. Analyzing traffic from Yandex Advertising Network Most importantly, YAN campaigns help solve the problem of brand awareness and generating traffic for brand keywords (in the case of real estate, usually the developer and the name of the residential complex). These keywords have lower CPC but higher conversion rates. Statistics from the WordStat service show how launching a YAN campaign was able to boost traffic for brand queries for the “Laikovo” residential complex. 18 yandex.ru www.metrika.yandex.ru
  • 19. Urban Group Real estate in Moscow and Moscow region 19 Goals: 1. Find an additional source of conversions 2. Maintain set CPA Tools used Yandex.Direct • Content advertising Yandex.Metrica CoMagic Period 2014 — current more conversions CPC in YAN (compared to search ads) 5X lower30%
  • 20. To a degree, search campaigns are limited by the cost of one conversion. Ads in the Yandex Advertising Network help us to “break through” this limit and create trust among potential customers by expanding our reach and increasing awareness of our brand. 20 Vera Stefan Marketing manager
  • 21. Case prepared in collaboration with comagic.ru CoMagic
  • 22. Case prepared in collaboration with adventum.ru Adventum