To watch the webinar that explains these slides, go to www2.sabameeting.com/GP/main/0000004fecab760148970ddc9b007e8c

1. How Cisco Embraced Next-
Gen LMS for Global Sales
Enablement
Cisco Systems, Inc.
Partner Education Connection (PEC)
Mobile Partner Education Connection (mPEC)
Todd Stone Linda Oba-Sayre
Manager, Learning Systems and Tools Technical Lead – Partner Facing
October 2014

2.  Learning Objectives
 Partner Education Connection (PEC) and Mobile Partner Education
Connection (mPEC) Overview
 Content Lifecycle Process
 What’s Next for PEC and mPEC
 Q & A
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3.  Leverage the learning management system (LMS) as a primary
enablement platform for large scale company initiatives
 Build a strong foundation of content management practices that
support consistently up-to-date content for your learners
 Drive innovation in mobility, streaming video and multi-lingual content
using the LMS as an integration point for various solutions
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4. How Cisco Embraced Next-Gen
LMS for Global Sales Enablement
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13. Mobile Partner Education
Connection (mPEC)
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14. • Content available in MP4, PDF and PowerPoint
• Download app from iTunes and Google Play
• Multilingual user interface (iPad only) & voice search
• CCO user authentication
• Browse content by various categories
• One click download and registration
• Play/view content in offline mode
• Manage content on mobile device
• Filters and sort capabilities
• Support Apple AirPlay
• Operate on both Wi-Fi and cellular data(3G/4G)
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Note: By user: Channel Partner 80%, Cisco employees 20%

15. Mobility App & Content Download Summary
Snap Shot taken at end of Q4 FY14
mPEC
Android
mPEC
iPad
mPEC
iPhone
SalesConnect
IOS
SalesConnect
Android
Totals
Period Dates June 28, 2013
Through
July 26, 2014
May 10, 2012
Through
July 26, 2014
March 12, 2013
Through
July 26, 2014
April 27, 2014
Through
July 26, 2014
Period Time 1 Year 1
Month
2 Years 2
Months
1 Year 4
Months
3 Months
Apps
Deployed
7,520
17%
18,119
41%
8,618
19%
7,468
17%
2,533
6%
44,258
100%
Number of
Countries
Deployed
155 122 114 97 122
168
unique
Content Titles
Downloaded 16,310 93,881 14,114 9,596 133,901
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16. Content Lifecycle Process
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17.  How do we keep the content up-to-date?
 How will our users know the most recently deployed content?
 Who owns the content and/or curriculum?
 Support cases, who to turn to for resolution?
 What organizations are contributing to the catalog?
 Need a central repository to host content
 Content tagging: appear in search results or from a deep link
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18. The PEC team currently manages over 8000 pieces of content on PEC
and mPEC; over 80% of the content is less than 2 years old.
 Central repository to host content:
content owners, launch dates, tags, etc.
 Ratings and review audits monthly
 mPEC: content reviewed every 90 days
 Low usage annual audits on content and curricula
 Broken links and content audits on browse pages
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19. Service Level Agreement:
3 – 5 business days
Program on-boarding
Host files
Media transformation
Tagging
News articles
Notification to content submitters:
30 days
14 days
7 days
Archival notice
Remove from LCMS and PEC
Remove from active curricula
Remove from browse catalog page
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20. Request
Deployment
Reporting
End-of-Life
Content
Audit
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21. What’s Next?
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22. Mar ‘00 May ‘04 Jan ‘09 Aug ‘13 FY15
Initial release of The
Partner E-Learning
Connection (PEC)
- First central portal
for partner training
- Tracks learning
progress
- 3rd party
integrations for
content launches
and tracking, etc.
PEC ACS Upgrade
- New user interface
- Enhanced program
pages
- Additional search
capabilities – save
query, favorites
- Notifications portlet
- Prescriptive
assessments
Migration to Saba
platform
- Change of name
from “E-Learning”
to “Education”
- Minimum features
and functionality
- Tracks learning
progress
- 3rd party
integrations for
content launches
and tracking, etc.
PEC Saba Upgrade
- New user interface
- Addition of Theatre
Training Library
icon
- Personalization
portlet
- Events portlet
- Program page fly
outs
- Improved Search
capabilities
*Additional releases with features and functionalities occurred in between the major releases
Initial release of the
Central Site
- Central portal for Cisco
Seller and Partner
Channel Resellers
- Responsive web
design
- Reduces number of
locations for training
- Tracks learning
progress
- Reporting and more…
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23.  Adding file type for easy download on PEC
 Ability to deploy to other platforms other than PEC and mPEC
 Web interface with easy upload to repository folder
 Multi-lingual support within the interface
 Central repository of tags used consistently with Cisco Sellers and
Cisco Reseller Channel Partners
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24. In Closing
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25. PEC Users vs. Non PEC Users
Certification
Level
PEC User Avg.
Booking
Gold Book 7x more
Silver Book nearly 2x more
Premier Book 2x more
Select Book 2x more
• Global channel resellers;
contribute to over 80% of
Cisco’s revenue
• Accelerate their learning on
Cisco products, services and
solutions
• Every $1 Cisco spent on PEC,
Cisco received $72 in value
• Top 10 booking partners are
some of the heaviest users of
the PEC
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26. Thank you.