People don't really trust brands anymore... But people are more likely to trust you if they find you authentic. If people trust you, they more likely to become a loyal customer. Authenticity is what is REAL, TRUE or GENUINE. Doing something solely for profit considered inherently inauthentic (why consumers often perceive brands as inauthentic). Why is authenticity so important to people? We search for meaning through consumption – our desire for authentic brands is about our own desire to be authentic. Consumers immerse themselves in what they believe to be authentic experiences, to reinforces our desired sense of self. The transferal of authenticity onto an object or experience validates the authenticator as well as the subject. This process is called self-authentication, which revitalises self-meaning and enhances our wellbeing. If we feel like we're being our real selves, then we're happier. Makes sense, right?