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UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
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L E T ’ S G E T S T A R T E D
Applied AI to Drive
Trade Effectiveness
UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
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Introduction
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
Carst co-founded visualfabriq in 2013
together with Jaco, after 15 years of working
in consultancy for CPG organizations. He
designed and rolled out many Revenue
Management and Predictive Analytics
solutions for companies such as Unilever,
Heineken, Tiger Brands, Canon,
FrieslandCampina and Heinz.
Carst is also a mentor at Europe’s first AI
startup accelerator, the Rockstart AI
Programme
Carst Vaartjes
Co-Founder &
Chief Product Strategy
2
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As consumers we are all already daily users of AI, telling us…
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
When to Act
How to Act
The Likely Result
3
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APPLIED AI TO DRIVE TRADE EFFECTIVENESS
So, why is your business
not using AI yet for Trade
Promotion Planning?
4
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By 2030 your
work will have
been radically
transformed by AI
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
With many CPG
functions affected
5
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APPLIED AI TO DRIVE TRADE EFFECTIVENESS
It’s 2018.
Most capabilities
are already
here.
6
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But the CPG industry is still way behind in adoption of AI
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
And perhaps lacks some imagination
Source:
McKinsey Global Institute AI adoption and use survey; McKinsey Global Institute analysis
(1) Based on the midpoint of the range selected by the survey respondent. (2) Results are weighted by firm
size
32302826242220181614121086420
0
1
2
3
4
5
6
7
8
13
9
10
11
12
FutureAIdemandtrajectory1
Averageestimated%changeinAIspending,
next3years,weightedbyfirmssize2
Current AI adoption
Percent of firms adopting one or more AI technology at scale or in a core part of their business, weighted by firm size2
FALLING BEHIND
LEADING SECTORS
Travel and Tourism
Professional Service
Education
Construction
Consumer Package Goods
Retail Energy and Resources
Financial Service
Health Care
Media and Entertainment
Automotive
and Assembly
High-tech and Telecommunications
Transportation and Logistics
Fig. 30. High-tech and Financial Service Firms Lead Demand for AI
7
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The conversation is stuck on efficiency
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
656K USD
364K USD
Revenue per Employee
8
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Feeling threatened by AI while simultaneously thinking it’s far off
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
9
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Avoid the “unique product means unique processes” trap
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
Unique
Products
Standard
Processes
Standard
Data
fit perfectly with
10
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We believe that anyone working in CPG Sales or
Operations will soon have AI Assistants augmenting their
day to day work and performing, routine operational tasks
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
11
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You can translate that ambition into tangible goals for 2018
Embedded in an automated, total IBP at commercial level of detail
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
80% promotions automated
90% baselines automated
So that, users can focus on what really matters
Prescriptive AIPre Event
OptimizationPost Event Optimization
12
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Full financial forecast in a single day
80-90%+ automated for promotions
and baselines
Both Shopper and Ex-Factory views
Applying AI to your
TPx and Revenue
Planning can give
you the following:
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
And put more ambition in your commercial processes
Significantly more reliable
13
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This means mastering all key Demand Sensing area issues with
Shopper and Ex-factory Demand, Revenue Planning & TPx
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
Demand Forecast Promotion
Financial Forecast
• Inventory Management
• MRP
• Purchasing Scheduling
• Production Scheduling
• Order Allocation
• Logistics Execution
baseline
incrementals
&
promoted
open orders
signaling
sell in
data
sell out
data
demand promotional
spend
Demand
Sensing
Supply
Sensing
All are on detailed
commercial account /
product level
14
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First arrange that basic data is in place (where available)
Data Platform
Predictive Analytics
Authorization & Security
Insights
Product Master Data
(SAP Native; excel; flat files)
Customer Master Data
(SAP Native; excel; flat files)
Display BOM
(SAP Native; excel; flat files)
Budgets/LEs
(excel; flat files)
Ex-Factory/Sell-In
(excel; flat files)
Pricing Data
(SAP Native; excel; flat files)
Demand Forecast
(excel; flat files)
Nielsen
(CreCha; FFS)
IRI
(Tape II)
(e)POS
(flat files)
Campaign Data
(excel; flat files)
Consumer Data
(excel; flat files)
Folder Data
(excel; flat files)
GfK
(flat files)
Brand Rating
(excel; flat files)
Pricing Scans
(excel; flat files)
Weather
(excel; flat files)
Internal Data External Data
NB: A lack of external data does not make AI impossible, only less accurate
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
15
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It’s not a single prediction and not a single model
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
S&OP
Baseline
Lift & In
Market
Cannibalization
Phasing
& Dip
Forward Buy
& Ex-Factory
Brand &
Chain
Switching
Distribution,
Events &
Weather
Pricing
Elasticity
16
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You need a standardized approach
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
Having standardized data sets and standardized JupyterLab notebook templates
Investigate
Data
Feature
Selection
Compare
Performance
Filter Data
Create
Model(s) Apply
1
2
3
4
5
6
The visualfabriq 6 steps proven and structured AI approach
17
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An approach that can be used by any data scientist
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
18
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It will not work without the data & AI embedded in the system
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
And with continuous attention to data quality and models
Plan Negotiate Execute Evaluate
Predictive Analytics
Insights
Authorization & Security
Visualfabriq end-to-end TPM – TPO – TPE process
Internal Data Product Life Cycle External Data
MODELS DATA
PREDICTIVE MODELING
A predictive
model directly
applied in your
business
04
Use leading AI
models03
No manual data
preparation
No manual
cleansing
Save 90% of the
work
02
Integrate any
data source
Any volume
of data
01
BENEFITS
19
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Help users to use AI in their processes
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
ZERO BELIEF BLIND BELIEF
Trust the Machine?
Tailor Made &
Rare Products & Promotions
There is a clear necessity to guide users on likely prediction reliability
When is the user planning one of the 10% manual promotions?
The Reliable Majority
20
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The key is being able to plan automatically from the bottom up
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
21
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Handling both In-Market and EF predictions on SKU level
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
22
This also includes predicting the demand impact of pricing and weighted distribution
UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
/ VISUALFABRIQ
And move to AI based promotion planning
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
Negotiate with
the Retailer
Pick the best Volume,
Revenue, Margin or
Penetration Strategy
Select the Product Mix
Select the Period
Select the Customer
Enter Zero Touch Planning
for Promotions
The system looks at different scenarios for you and
suggest the best options
It will tell you how reliable the prediction will be
All operational steps are fully automated and guided
by AI, leaving only the negotiation and approval
cycles for the users
THIS IS ALL AVAILABLE NOW IN
2018
Always up-to-date, person-independent and reliable
23
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Zero Touch Planning
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
24
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Using new, AI powered ways of working
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
25
User interactions will be more
and more voice based
Users will be able plan and review predicted
results directly together with clients
UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
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Models can be compared to human estimations and other models
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
26
An example of in-market promotion effect estimations
Human Planning AI Planning
UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
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AI models are consistently twice as accurate as human
estimations*
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
Lift
Demand Baseline
Phasing
FWB
Week Level Promotion Product Level
In-MarketEx-Factory
30% -> 10-15% 50% -> 20-30%
20% -> 10-15%20% -> 10-15%
*All figures are expressed in forecast error; human and prediction accuracies are based on averages of various
categories and clients in over 10 markets
27
UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
/ VISUALFABRIQ
Realize that AI is not a goal but a journey
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
All data available as
insights for users
and as input for
modeling
AI models leading to
reliable and
accurate predictions
Creating
consistency
regardless of
individuals
And the ability to
optimize any choice
in the process
But one that will deliver results along every step of the way
28
UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
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Disclaimer
The information contained in this presentation is intended solely for personal reference. Such information is subject to change without notice,
and although we made all reasonable efforts to ensure the correctness of this presentation, its accuracy is not guaranteed and it may not
contain all material information concerning Visualfabriq (the “Company”). The Company makes no representation regarding, and assumes
no responsibility or liability for, the accuracy or completeness of, or any errors or omissions in, any information contained herein.
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
29
UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018
/ VISUALFABRIQ
APPLIED AI TO DRIVE TRADE EFFECTIVENESS
30

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How Artificial Intelligence is Applied to Drive Trade Effectiveness

  • 1. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ L E T ’ S G E T S T A R T E D Applied AI to Drive Trade Effectiveness
  • 2. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Introduction APPLIED AI TO DRIVE TRADE EFFECTIVENESS Carst co-founded visualfabriq in 2013 together with Jaco, after 15 years of working in consultancy for CPG organizations. He designed and rolled out many Revenue Management and Predictive Analytics solutions for companies such as Unilever, Heineken, Tiger Brands, Canon, FrieslandCampina and Heinz. Carst is also a mentor at Europe’s first AI startup accelerator, the Rockstart AI Programme Carst Vaartjes Co-Founder & Chief Product Strategy 2
  • 3. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ As consumers we are all already daily users of AI, telling us… APPLIED AI TO DRIVE TRADE EFFECTIVENESS When to Act How to Act The Likely Result 3
  • 4. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ APPLIED AI TO DRIVE TRADE EFFECTIVENESS So, why is your business not using AI yet for Trade Promotion Planning? 4
  • 5. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ By 2030 your work will have been radically transformed by AI APPLIED AI TO DRIVE TRADE EFFECTIVENESS With many CPG functions affected 5
  • 6. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ APPLIED AI TO DRIVE TRADE EFFECTIVENESS It’s 2018. Most capabilities are already here. 6
  • 7. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ But the CPG industry is still way behind in adoption of AI APPLIED AI TO DRIVE TRADE EFFECTIVENESS And perhaps lacks some imagination Source: McKinsey Global Institute AI adoption and use survey; McKinsey Global Institute analysis (1) Based on the midpoint of the range selected by the survey respondent. (2) Results are weighted by firm size 32302826242220181614121086420 0 1 2 3 4 5 6 7 8 13 9 10 11 12 FutureAIdemandtrajectory1 Averageestimated%changeinAIspending, next3years,weightedbyfirmssize2 Current AI adoption Percent of firms adopting one or more AI technology at scale or in a core part of their business, weighted by firm size2 FALLING BEHIND LEADING SECTORS Travel and Tourism Professional Service Education Construction Consumer Package Goods Retail Energy and Resources Financial Service Health Care Media and Entertainment Automotive and Assembly High-tech and Telecommunications Transportation and Logistics Fig. 30. High-tech and Financial Service Firms Lead Demand for AI 7
  • 8. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ The conversation is stuck on efficiency APPLIED AI TO DRIVE TRADE EFFECTIVENESS 656K USD 364K USD Revenue per Employee 8
  • 9. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Feeling threatened by AI while simultaneously thinking it’s far off APPLIED AI TO DRIVE TRADE EFFECTIVENESS 9
  • 10. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Avoid the “unique product means unique processes” trap APPLIED AI TO DRIVE TRADE EFFECTIVENESS Unique Products Standard Processes Standard Data fit perfectly with 10
  • 11. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ We believe that anyone working in CPG Sales or Operations will soon have AI Assistants augmenting their day to day work and performing, routine operational tasks APPLIED AI TO DRIVE TRADE EFFECTIVENESS 11
  • 12. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ You can translate that ambition into tangible goals for 2018 Embedded in an automated, total IBP at commercial level of detail APPLIED AI TO DRIVE TRADE EFFECTIVENESS 80% promotions automated 90% baselines automated So that, users can focus on what really matters Prescriptive AIPre Event OptimizationPost Event Optimization 12
  • 13. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Full financial forecast in a single day 80-90%+ automated for promotions and baselines Both Shopper and Ex-Factory views Applying AI to your TPx and Revenue Planning can give you the following: APPLIED AI TO DRIVE TRADE EFFECTIVENESS And put more ambition in your commercial processes Significantly more reliable 13
  • 14. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ This means mastering all key Demand Sensing area issues with Shopper and Ex-factory Demand, Revenue Planning & TPx APPLIED AI TO DRIVE TRADE EFFECTIVENESS Demand Forecast Promotion Financial Forecast • Inventory Management • MRP • Purchasing Scheduling • Production Scheduling • Order Allocation • Logistics Execution baseline incrementals & promoted open orders signaling sell in data sell out data demand promotional spend Demand Sensing Supply Sensing All are on detailed commercial account / product level 14
  • 15. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ First arrange that basic data is in place (where available) Data Platform Predictive Analytics Authorization & Security Insights Product Master Data (SAP Native; excel; flat files) Customer Master Data (SAP Native; excel; flat files) Display BOM (SAP Native; excel; flat files) Budgets/LEs (excel; flat files) Ex-Factory/Sell-In (excel; flat files) Pricing Data (SAP Native; excel; flat files) Demand Forecast (excel; flat files) Nielsen (CreCha; FFS) IRI (Tape II) (e)POS (flat files) Campaign Data (excel; flat files) Consumer Data (excel; flat files) Folder Data (excel; flat files) GfK (flat files) Brand Rating (excel; flat files) Pricing Scans (excel; flat files) Weather (excel; flat files) Internal Data External Data NB: A lack of external data does not make AI impossible, only less accurate APPLIED AI TO DRIVE TRADE EFFECTIVENESS 15
  • 16. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ It’s not a single prediction and not a single model APPLIED AI TO DRIVE TRADE EFFECTIVENESS S&OP Baseline Lift & In Market Cannibalization Phasing & Dip Forward Buy & Ex-Factory Brand & Chain Switching Distribution, Events & Weather Pricing Elasticity 16
  • 17. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ You need a standardized approach APPLIED AI TO DRIVE TRADE EFFECTIVENESS Having standardized data sets and standardized JupyterLab notebook templates Investigate Data Feature Selection Compare Performance Filter Data Create Model(s) Apply 1 2 3 4 5 6 The visualfabriq 6 steps proven and structured AI approach 17
  • 18. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ An approach that can be used by any data scientist APPLIED AI TO DRIVE TRADE EFFECTIVENESS 18
  • 19. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ It will not work without the data & AI embedded in the system APPLIED AI TO DRIVE TRADE EFFECTIVENESS And with continuous attention to data quality and models Plan Negotiate Execute Evaluate Predictive Analytics Insights Authorization & Security Visualfabriq end-to-end TPM – TPO – TPE process Internal Data Product Life Cycle External Data MODELS DATA PREDICTIVE MODELING A predictive model directly applied in your business 04 Use leading AI models03 No manual data preparation No manual cleansing Save 90% of the work 02 Integrate any data source Any volume of data 01 BENEFITS 19
  • 20. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Help users to use AI in their processes APPLIED AI TO DRIVE TRADE EFFECTIVENESS ZERO BELIEF BLIND BELIEF Trust the Machine? Tailor Made & Rare Products & Promotions There is a clear necessity to guide users on likely prediction reliability When is the user planning one of the 10% manual promotions? The Reliable Majority 20
  • 21. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ The key is being able to plan automatically from the bottom up APPLIED AI TO DRIVE TRADE EFFECTIVENESS 21
  • 22. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Handling both In-Market and EF predictions on SKU level APPLIED AI TO DRIVE TRADE EFFECTIVENESS 22 This also includes predicting the demand impact of pricing and weighted distribution
  • 23. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ And move to AI based promotion planning APPLIED AI TO DRIVE TRADE EFFECTIVENESS Negotiate with the Retailer Pick the best Volume, Revenue, Margin or Penetration Strategy Select the Product Mix Select the Period Select the Customer Enter Zero Touch Planning for Promotions The system looks at different scenarios for you and suggest the best options It will tell you how reliable the prediction will be All operational steps are fully automated and guided by AI, leaving only the negotiation and approval cycles for the users THIS IS ALL AVAILABLE NOW IN 2018 Always up-to-date, person-independent and reliable 23
  • 24. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Zero Touch Planning APPLIED AI TO DRIVE TRADE EFFECTIVENESS 24
  • 25. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Using new, AI powered ways of working APPLIED AI TO DRIVE TRADE EFFECTIVENESS 25 User interactions will be more and more voice based Users will be able plan and review predicted results directly together with clients
  • 26. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Models can be compared to human estimations and other models APPLIED AI TO DRIVE TRADE EFFECTIVENESS 26 An example of in-market promotion effect estimations Human Planning AI Planning
  • 27. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ AI models are consistently twice as accurate as human estimations* APPLIED AI TO DRIVE TRADE EFFECTIVENESS Lift Demand Baseline Phasing FWB Week Level Promotion Product Level In-MarketEx-Factory 30% -> 10-15% 50% -> 20-30% 20% -> 10-15%20% -> 10-15% *All figures are expressed in forecast error; human and prediction accuracies are based on averages of various categories and clients in over 10 markets 27
  • 28. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Realize that AI is not a goal but a journey APPLIED AI TO DRIVE TRADE EFFECTIVENESS All data available as insights for users and as input for modeling AI models leading to reliable and accurate predictions Creating consistency regardless of individuals And the ability to optimize any choice in the process But one that will deliver results along every step of the way 28
  • 29. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ Disclaimer The information contained in this presentation is intended solely for personal reference. Such information is subject to change without notice, and although we made all reasonable efforts to ensure the correctness of this presentation, its accuracy is not guaranteed and it may not contain all material information concerning Visualfabriq (the “Company”). The Company makes no representation regarding, and assumes no responsibility or liability for, the accuracy or completeness of, or any errors or omissions in, any information contained herein. APPLIED AI TO DRIVE TRADE EFFECTIVENESS 29
  • 30. UNLEASH YOUR EXCELLENCE © VISUALFABRIQ 2018 / VISUALFABRIQ APPLIED AI TO DRIVE TRADE EFFECTIVENESS 30