Artificial intelligence (AI) and machine learning (ML) are transforming decision-making by enabling better predictions and facilitating improved customer service, effectively decentralizing decision-making within enterprises. Convergent technologies such as blockchain and IoT play significant roles in this transformation, particularly in supply chain management through smart contracts and real-time data access. As AI evolves, it has the potential to interpret vast data sets for enhanced decision-making, although there are current limitations regarding trust in autonomous AI systems.