The document discusses opportunities and pitfalls of medical house calls and home services. It notes that medical house calls provide acute emergency care 24/7 similar to an emergency department, while home medical services offer appointment-based chronic care during limited hours like GP consultations. Opportunities include low start-up costs, no licensing needed initially, and growing demand from an aging population. Pitfalls include safety risks visiting unknown homes and higher expectations raising issues with payments or complaints.

1. H O U S E C A L L S 1 0 1 :
O P P O R T U N I T I E S V S P I T F A L L S
T A N J I T S E N G A . K . A
T H E L O C U M F O R M E R L Y K N O W N A S L O C U M S G ( T L F K A L S G )

2. HOUSE CALLS VS HOME MEDICAL
Medical House Calls
• Acute calls for medical emergencies
• 24/7
• More like Emergency Department
patients
• Can be any types or any age
Home Medical Service
• Appointment based chronic care
• Limited hours
• More like GP or SOC consultations
• Usually age range are known with
each services

3. OPPORTUNITIES
• Cheap to start up – virtually no costs
• No need for licensing until the initiation of Healthcare Service Act
• https://www.moh.gov.sg/content/moh_web/hcsa/about-hcsa.html
• Needed by many public and charity home based services as an extension of their care
outside of working hours.
• Increasing needs in such services due to ageing population
• Increasing number of home based care services past 5 years driving the need for such
services

4. PITFALLS
• Always potential danger going into someplace unknown esp. for lady doctors
• Expectations higher due to higher cost of engaging house calls with more potential in
payment issues or complain.
• Difficult to advertise for services

5. WHAT TO BRING?
• See demonstration

6. HOW TO CHARGE?
Consultations Procedures Medications Investigations