Making Reservations I’d like to make a reservation… Would it be possible to reserve…? Would I be able to book…?
Canceling Reservations I would like to cancel… Would it be possible to cancel…? Could I cancel…?
Changing Reservations I have a reservation for…, but I need to change it for…. I would like to change my reservations if you don’t mind.
Vocabulary Flying: Airport flight Long-haul flight direct flight Economy class / business class Hotels rooms: Single double twin suite Facilities: Reception restaurant shops Beauty salon gym sauna Swimming pool tennis courts golf
Listening 1. The man makes a reservation finally for which day? 2. What kind of room does the man prefer? 3. Why doesn't he want to reserve the suite? 4. Including tax, how much is the man's room? 5. How do you spell the man's name?
Fill in the gaps in the following conversation using the words below A: Do you sell train _________(1) for the Eurostar? I'd _______(2) to go to Paris on 15th August. B: Yes, we do. Would you like ___(3)-way or _________(4) ? A: One way please. How _________(5) is that? B: It's £65. A: I'd also like to _____(6) to New York on August 19th. B: OK, we have ________(7) with American Airlines. Do you want a _______(8) flight? A: Yes, please, and also _________(9) to London on August 25th. How ________(10) is that? B: It's £800. A: OK, and what ________(11) does the flight leave Paris and New York? B: Both leave at 12 o’clock midday. A: OK, great! I'll take the Eurostar ticket and the two flights please Activity A much tickets like one return fly flights direct a return much time