SlideShare a Scribd company logo
We are an experienced group of personnel who
take care of the whole hospitality division in
any corporate or wedding event. We bring
nearly 5 yrs of experience in managing
hospitality work in many events & venues, no
matter it’s a resort or 5 star hotels, we have our
own service tools to design the whole
hospitality division & make it more royal
welcome for our clients.
 For a team to achieve excellence in hospitality
,many guest relations skills must be learned by
the team members who will be delivering the
services.
 Basic skills of hospitality will serve as a
beginning to achieving this excellence as
mentioned understated:
 Smiling
 Greeting
 conversing
 Using proper calling method
 Providing assistance
 Giving attention
 Providing positive endings
 Following through
 Maintaining a positive decisions
 Keeping a sense of humor
 In dealing with guest’s complaints ,there are
several steps to follow:
 Addressing the guest
 Giving attention
 Determining the solution options
 Finding answers
 Taking action
 Checking up
 We were part of launching the Harley
Davidson in Kolkata
 We were managed the hospitality of 3 days
India's officers meet of BSL at Udaipur &
Jaipur.
 The opening of Maya’s Kitchen(Italian& Conti)
restaurant at Sodepore,Kolkata Managed by us.
 Taken part in many ngo programs.
*We have managed the Hospitality of Royal destination
wedding at different places like ….
Ambey Valley, Delhi(Jurassic park), Nagpur,kerala,
Puri, Jamshedpur,Silliguri,Gangtok,Guwahati, Raichak,
All the 5* Hotels in Kolkata,Nalban, Big Lawn etc.
*We have managed the hospitality of Mr. Amlan Basu
(cousin of CM of West Bengal) daughter’s wedding.
* We have managed the Hospitality of Mr.Kironmay
Nanda(M.P) daughter’s wedding.
* We have managed the Hospitality of the opening of
Supphire Banquet
 RK weddings-MR. Kirti mehta
 Moksh Events
 Mr. Geetesh agarwal-Eventures
 Niddhi poodar
 Mr Ankur garg
 Wedding Sutra Events
 Dream Wedding-Indore
 Anand Events
 Avniere Events
 Signature Events
 Ur Events
 Promoz Events
 Concept & creation Events
 Mr. Avishek Khanna (Speed Motors)
 Mr.Bhalotia
 Choudhary Travels
 Swastik Developers
 Nee 29-Mayas kitchen-Sodepore
 And many more…………
 We are looking for a single opportunity to
work under a highly professional, dynamic
and giant wedding company,where we can
show our creativity & satisfy you through
our professional services. We are flexible to
anywhere in india or abroad as well. we
would be greatfull if would get an
opportunity to work in your concern.
 In House-
* Amit Chaturvedi
8697338199
amitchaubey1991@gmail.com
* Pitamber Jha
9903795440
ptmbrjh@gmail.com
amitchaubey1991@gmail.com/ptmbrjh@gmail.com
Hospitality ppt

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Hospitality ppt

  • 1. We are an experienced group of personnel who take care of the whole hospitality division in any corporate or wedding event. We bring nearly 5 yrs of experience in managing hospitality work in many events & venues, no matter it’s a resort or 5 star hotels, we have our own service tools to design the whole hospitality division & make it more royal welcome for our clients.
  • 2.  For a team to achieve excellence in hospitality ,many guest relations skills must be learned by the team members who will be delivering the services.  Basic skills of hospitality will serve as a beginning to achieving this excellence as mentioned understated:  Smiling  Greeting  conversing
  • 3.  Using proper calling method  Providing assistance  Giving attention  Providing positive endings  Following through  Maintaining a positive decisions  Keeping a sense of humor
  • 4.  In dealing with guest’s complaints ,there are several steps to follow:  Addressing the guest  Giving attention  Determining the solution options  Finding answers  Taking action  Checking up
  • 5.  We were part of launching the Harley Davidson in Kolkata  We were managed the hospitality of 3 days India's officers meet of BSL at Udaipur & Jaipur.  The opening of Maya’s Kitchen(Italian& Conti) restaurant at Sodepore,Kolkata Managed by us.  Taken part in many ngo programs.
  • 6. *We have managed the Hospitality of Royal destination wedding at different places like …. Ambey Valley, Delhi(Jurassic park), Nagpur,kerala, Puri, Jamshedpur,Silliguri,Gangtok,Guwahati, Raichak, All the 5* Hotels in Kolkata,Nalban, Big Lawn etc. *We have managed the hospitality of Mr. Amlan Basu (cousin of CM of West Bengal) daughter’s wedding. * We have managed the Hospitality of Mr.Kironmay Nanda(M.P) daughter’s wedding. * We have managed the Hospitality of the opening of Supphire Banquet
  • 7.  RK weddings-MR. Kirti mehta  Moksh Events  Mr. Geetesh agarwal-Eventures  Niddhi poodar  Mr Ankur garg  Wedding Sutra Events  Dream Wedding-Indore  Anand Events  Avniere Events  Signature Events
  • 8.  Ur Events  Promoz Events  Concept & creation Events  Mr. Avishek Khanna (Speed Motors)  Mr.Bhalotia  Choudhary Travels  Swastik Developers  Nee 29-Mayas kitchen-Sodepore  And many more…………
  • 9.  We are looking for a single opportunity to work under a highly professional, dynamic and giant wedding company,where we can show our creativity & satisfy you through our professional services. We are flexible to anywhere in india or abroad as well. we would be greatfull if would get an opportunity to work in your concern.
  • 10.  In House- * Amit Chaturvedi 8697338199 amitchaubey1991@gmail.com * Pitamber Jha 9903795440 ptmbrjh@gmail.com amitchaubey1991@gmail.com/ptmbrjh@gmail.com