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‫بسم‬‫هللا‬‫الرحمن‬‫الرحيم‬
PRESENTATION ON
MANAGEMENT
INFORMATION SYSTEMS
TOPIC:
HOSPITALITY
MANAGEMENT SYSTEM
OF YCDO HOSPITAL
COURSE INSTRUCTOR
SIR FARHAN AZMAT MIR
GROUP MEMBERS
Muhammad Nasir Khan
Muhammad Khurram Nadeem
Asadullah Rana
Faizan Khan
Shahmurad
Qamar Sajid
Ramzan Munir
Hassan Ansari
Muhsin Fayaz
Waqar Amjad
ASAD ULLAH RANA
ROLL NO: MBE-18-18
CONTENTS
1. Hospital Background, profile
2. Vision, Mission and Objectives
3. Introduction Hospitality management
4. Methods , Problems and Advantages
5. YCDO Conversion, Scope in HCM, IS
6. How can it Help, Characteristics ,Advice To Useand Experience
7. Screenshots on Patient Registration, patient care, check up, medicine.
8. Inventory control screenshots
9. Financial areas screan shots
10. Background of the system
CONTEXT DIAGRAMM
BACK GROUND OF THE HOSPITAL
• CEO of YCDO RANA ZAHEER BABAR said ;
• we started work on YCDO from my home (Qasimpur Colony) in 1991 when i
was a school student with the help of my fellows to Serve Humanity and at
that time its name was Kamsin janbaz Welfare Society.
• After that in 1996 it changed into NawJawan Itihad Welfare Society and
later that it once again changed and embraced with the name of Youth
Community Development Organization (YCDO) in the year 2001 with new
vim and vigor to serve the people in a new and batter way. I will proudly tell
u that my journey from Jaan Baz Welfare Society to Youth Community
Development Organization (YCDO) i was always motivated and got
energetic with all sources by my father honorable Mr. Mohammad Idrees
and is with me now step to step.
• I also pay homage to my elder brother Rana
Mohammad Iqbal who always help and guide me in
this way with the sole. In the year 2001 I got again
courage when i found my elder brother Rana
Mohammad Ikhlaq with me. He bring me from the
lower to top and show me new ways and style too.
That was a time when we started our work from a
free Dispensary in Qasimpur Colony and its bigger
now and have 05 Hospitals with fully clinical Labs as
I also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq withI also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq withI also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq withI also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq with
WAQAR AMJAD
ROLL#06
HOSPITAL PROFILE
Introduction
YCDO Central Hospital Masoom Shah Road
Established: 2011
Service
General checkup, Gainy Section, Dental Section, Orthopaedic Troma center,
Pediatric Center, Laparoscopic center, urology Clinic and scopic center, Romatology
clinic, Eye clinic is also available in the service
OTHER BRANCHES
• Eye and General Hospital Hassanabad No 2
• Adrees Memorial YCDO Hospital Qasimpur colony
• YCDO Hospital Rqngeelpur Soraj kund Road
• Budhla Sunnat
• Health Care Center Basti Nageenabad
• Health Care Center Samnabad
• Health Care Center Basti Daira
• Free Medical Campus
VISION
•Our vision is to be a provisional and
national leader in healthcareWe will
ensure that all our patients receive the
very best care possible and so our
ambition is to provide care that
compares with the best, not only in the
province but also the rest of the country.
MISSION
Our mission is to Care, Achieve and
InnovateOur focus is on providing and
improving quality of care which includes
patient experience, safety and outcomes.
At the same time embracing innovation to
deliver enhanced productivity and
improved services. As such as our mission is
to Care, Achieve and Innovate
MUHAMMAD RAMZAN
ROLL NO: MBE-18-68
OBJECTIVES
Our ObjectivesIn order to deliver our
mission, we will focus on five specific
priorities:Deliver the safest care and
excellence in patient experienceBe a
model employerBe a leader in operational
performanceLead the integration of care
pathways for the populations we serveBe
a front runner in research, innovation and
educationAchieve financial sustainability
INTRODUCTION TO HOSPITALITY
Health Definition (WHO)
A state of complete physical, mental and social well being and not merely an
absence of disease and infirmity
Illness
A state in which a person‘s physical, emotional, social, intellectual and spiritual
functioning is diminished
Health Care
It is multitude of services to individuals or communities by the agents of health
services or professional for the purpose of Promoting, Restoring and Maintaining
health
Medical Care
Embraces all the goods and services designed for prevention, promotion and
rehabilitation intervention.
METHODS OF HOSPITAL
MANAGEMENT
1.Conventional Method
2.Software Operated
CONVENTIAL METHOD
Conventional approach refers to the traditional way of teaching wherein most of the
time lecture method is used. This method of teaching is textbook centered, teacher
dominant, exam-oriented.
Problems in convential Methods
• Lack of immidiate retrievel
• Lacke of immidiate information storage
• Lack of prompt updating
• Error prone manual calculation
• Preparation of accurate and prompt reports
• Huge paper cost
• Safty problems
MUHAMMAD HASSAN ANSARI
ROLL#09
INTRODUCTION TO AUTO
MANAGEMENT HOSPITAL
Purposes
To perform automation of hospital management
Software includes
Maintaining, searching , editing patients doctors staff details
Providing prescription
Report generation
Billing
SOFTWARE METHODS
It is all about digital work in hospital
Advantages of software methods
• Immediate access of data
• Friendly user interface
• Time saving
• Data can be easily insert
• Saving paper work
• Give facility of different types of enquiry
• Data are easily approachable
YCDO CONVERTION TO THE
SOFTWARE
In 2012 it is converted to the software to perform more effectively and maintaining
more accountability in the hospitality work with the help of this software .
After the conversion of the system it became more eligible to solve these problems
• Fraud
• False presentation of records
• Error in managing the patients records
• Missing of the previous records
• Income records
• Funds records
• Attendance maintaining of employees
MOHSIN FAYYAZ
ROLL#01
Scope
Can be used in any hospital, clinic, dispensary or pathology labs for maintaining
patients details and their test results.
Health care technology management
• Broad and specific knowledge of medical devices
• Regulatory implication of medical devices
• Direct involvement in patient safety
• Customer service
• Sensitivity to clinical operation s
• Independence
Information system
• Networking
• Application creation adaptation and optimization
• Governance
• Project management
• Collaborative computing and interoperability interdependence
• Biomed or clinical engineering
• Strong clinical and technical back ground with a focus on patient safety and
customer service
• Equipment installation , repairs ,preventive maintenance, technology assessment,
clinical equipment safety…..
• Small team Big budget, scope and responsibilities
QAMAR SAJID
ROLL#20
HOW CAN IT HELP YOU
• Include Hospitality and Tourism Management (HTM) leader in IS leadership meetings
• Learn from their customers skills
• Learn from their cost saving ideas
• Take advantages of their medical equipment management data base
• Drive efficiencies
• Help them manage their database
• Help them to develop more effective process
• Help them in project management and governance
• Help them with the nuts and bolts of financial management system
• Help them to manage security on medical devices
ADVICE ON MANAGEMENT OF
LARGE ORGANIZATION
1. Honesty
2. Deliberate and managed instruction
3. What can I do to help you be more effective?
4. Integration process and technologies
• Governance
• Budget management
• Professional development
• Supply chain process
• Help desk function
• Escalation procedure and policies
• Project management
5 Recognition program
FAIZAN KHAN
ROLL#34
COMMON CHARACTERISTICS
• Patient oriented
• Comfortable with technical complexity
• Difficulty in understanding those who are not comfortable with technical
complexity
• Need for high availability
• Not always well understood by their peers
• High marks on the eccentric index
EXPERIENCES
It can be Good Bad ugly in the following aspects
• Separate network for biomedical equipment and data
• Medical equipment closest not designed for equipment
• Getting a wireless policy into place
• Clinical Engineering
1. Change controls
2. Financial controls
3. Security
• Information Services
1. Awareness of clinical connection
2. Focus on process to the determinant of customer relationship
• Governance
• Project management
SHAHMURAD KHAN
ROLL# 25
YCDO HOSPITAL SCREENSHOT
its all about the softwarewhich is designed by the DOT
NET
ENTRANCE OF YCDO
RECEPTION AREA
BIOMETRIC EMPLOYEE
ATTENDANCE SYSTEM
EMPLOYEE USAGE
• User Name
• Password
• Select Shift
• Date Range
• Token Range
KHURRAM NADEEM
ROLL#12
PATIENT REGISTRATION
• Patient Registration
• Registration Date
• Name
• CNIC
• Mobile No
• Address
• Referred to Dr
PATIENT REGISTRATION
• Categories
1. Deserving
2. YCDO Member
3. POOR
4. General
TOKEN SLIP
CHECK-UP AND INITIAL REPORT
PATIENT ADMISSION OR
DISCHARGE
• In case of serious condition the patient will be admitted in the hospital that is
the next process of the check-up and initial report
• In case of normal situation the patient will be given medicine and receive bill
and will be discharged
In case of serious condition
Normal condition
1. Take medicine
2. Recovery after the health issue
3. Bill payment
4. Take receipt
5. Next appointment
DOCTOR’S ACCOUNT
Prescriptio
n
• Medicine
name
• Quantity
PHARMACY WORK
Bill Slip
MUHAMMAD NASIR KHAN
ROLL#15
INVENTORY MANAGEMENT
INVENTORY MANAGING
1. Process of inventory controlling
• Take order from pharmacy
• Checking the inventory in store
• Managing requirement of the quantity
• Order proceed to the supplier
• Received the medicines
• Send to the pharmacy
FINANCIAL AREAS WORK
1. Employees salary managing
• Attendance base
• Hour base
• Wages rate
• Employees data for the salary
2 . Funds records
• From governance body
• From donor
• From patient
3. Expenses
• Equipment maintenance
• Petty expenses
• Utility expense
• Medicine expense
• Supplies expense
• Poor patient expense
FINANCIAL STATEMENT
YCDO SYSTEM CONTROLLER
There is a one person who controls the whole work
that is running back the system who performs the
following activities
• Controls central hospital system
• Controls branches system
• Processor maintenance
• Data safety
SCREENSHOTS ABOUT
BACKGROUND
ALL ACTIVITIES CONTROLLER
MAIN BRANCH DEVICE
ALL BRANCHES DATA
CONTROLLER
THANKS TO ALL OF YOU
ANY QUESTION ?

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Hospitality management system

  • 4.
  • 6. GROUP MEMBERS Muhammad Nasir Khan Muhammad Khurram Nadeem Asadullah Rana Faizan Khan Shahmurad Qamar Sajid Ramzan Munir Hassan Ansari Muhsin Fayaz Waqar Amjad
  • 7. ASAD ULLAH RANA ROLL NO: MBE-18-18
  • 8. CONTENTS 1. Hospital Background, profile 2. Vision, Mission and Objectives 3. Introduction Hospitality management 4. Methods , Problems and Advantages 5. YCDO Conversion, Scope in HCM, IS 6. How can it Help, Characteristics ,Advice To Useand Experience 7. Screenshots on Patient Registration, patient care, check up, medicine. 8. Inventory control screenshots 9. Financial areas screan shots 10. Background of the system
  • 10. BACK GROUND OF THE HOSPITAL • CEO of YCDO RANA ZAHEER BABAR said ; • we started work on YCDO from my home (Qasimpur Colony) in 1991 when i was a school student with the help of my fellows to Serve Humanity and at that time its name was Kamsin janbaz Welfare Society. • After that in 1996 it changed into NawJawan Itihad Welfare Society and later that it once again changed and embraced with the name of Youth Community Development Organization (YCDO) in the year 2001 with new vim and vigor to serve the people in a new and batter way. I will proudly tell u that my journey from Jaan Baz Welfare Society to Youth Community Development Organization (YCDO) i was always motivated and got energetic with all sources by my father honorable Mr. Mohammad Idrees and is with me now step to step.
  • 11. • I also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq with me. He bring me from the lower to top and show me new ways and style too. That was a time when we started our work from a free Dispensary in Qasimpur Colony and its bigger now and have 05 Hospitals with fully clinical Labs as I also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq withI also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq withI also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq withI also pay homage to my elder brother Rana Mohammad Iqbal who always help and guide me in this way with the sole. In the year 2001 I got again courage when i found my elder brother Rana Mohammad Ikhlaq with
  • 13. HOSPITAL PROFILE Introduction YCDO Central Hospital Masoom Shah Road Established: 2011 Service General checkup, Gainy Section, Dental Section, Orthopaedic Troma center, Pediatric Center, Laparoscopic center, urology Clinic and scopic center, Romatology clinic, Eye clinic is also available in the service
  • 14. OTHER BRANCHES • Eye and General Hospital Hassanabad No 2 • Adrees Memorial YCDO Hospital Qasimpur colony • YCDO Hospital Rqngeelpur Soraj kund Road • Budhla Sunnat • Health Care Center Basti Nageenabad • Health Care Center Samnabad • Health Care Center Basti Daira • Free Medical Campus
  • 15. VISION •Our vision is to be a provisional and national leader in healthcareWe will ensure that all our patients receive the very best care possible and so our ambition is to provide care that compares with the best, not only in the province but also the rest of the country.
  • 16. MISSION Our mission is to Care, Achieve and InnovateOur focus is on providing and improving quality of care which includes patient experience, safety and outcomes. At the same time embracing innovation to deliver enhanced productivity and improved services. As such as our mission is to Care, Achieve and Innovate
  • 18. OBJECTIVES Our ObjectivesIn order to deliver our mission, we will focus on five specific priorities:Deliver the safest care and excellence in patient experienceBe a model employerBe a leader in operational performanceLead the integration of care pathways for the populations we serveBe a front runner in research, innovation and educationAchieve financial sustainability
  • 19. INTRODUCTION TO HOSPITALITY Health Definition (WHO) A state of complete physical, mental and social well being and not merely an absence of disease and infirmity Illness A state in which a person‘s physical, emotional, social, intellectual and spiritual functioning is diminished Health Care It is multitude of services to individuals or communities by the agents of health services or professional for the purpose of Promoting, Restoring and Maintaining health Medical Care Embraces all the goods and services designed for prevention, promotion and rehabilitation intervention.
  • 20. METHODS OF HOSPITAL MANAGEMENT 1.Conventional Method 2.Software Operated
  • 21. CONVENTIAL METHOD Conventional approach refers to the traditional way of teaching wherein most of the time lecture method is used. This method of teaching is textbook centered, teacher dominant, exam-oriented. Problems in convential Methods • Lack of immidiate retrievel • Lacke of immidiate information storage • Lack of prompt updating • Error prone manual calculation • Preparation of accurate and prompt reports • Huge paper cost • Safty problems
  • 23. INTRODUCTION TO AUTO MANAGEMENT HOSPITAL Purposes To perform automation of hospital management Software includes Maintaining, searching , editing patients doctors staff details Providing prescription Report generation Billing
  • 24. SOFTWARE METHODS It is all about digital work in hospital Advantages of software methods • Immediate access of data • Friendly user interface • Time saving • Data can be easily insert • Saving paper work • Give facility of different types of enquiry • Data are easily approachable
  • 25. YCDO CONVERTION TO THE SOFTWARE In 2012 it is converted to the software to perform more effectively and maintaining more accountability in the hospitality work with the help of this software . After the conversion of the system it became more eligible to solve these problems • Fraud • False presentation of records • Error in managing the patients records • Missing of the previous records • Income records • Funds records • Attendance maintaining of employees
  • 27. Scope Can be used in any hospital, clinic, dispensary or pathology labs for maintaining patients details and their test results. Health care technology management • Broad and specific knowledge of medical devices • Regulatory implication of medical devices • Direct involvement in patient safety • Customer service • Sensitivity to clinical operation s • Independence
  • 28. Information system • Networking • Application creation adaptation and optimization • Governance • Project management • Collaborative computing and interoperability interdependence • Biomed or clinical engineering • Strong clinical and technical back ground with a focus on patient safety and customer service • Equipment installation , repairs ,preventive maintenance, technology assessment, clinical equipment safety….. • Small team Big budget, scope and responsibilities
  • 30. HOW CAN IT HELP YOU • Include Hospitality and Tourism Management (HTM) leader in IS leadership meetings • Learn from their customers skills • Learn from their cost saving ideas • Take advantages of their medical equipment management data base • Drive efficiencies • Help them manage their database • Help them to develop more effective process • Help them in project management and governance • Help them with the nuts and bolts of financial management system • Help them to manage security on medical devices
  • 31. ADVICE ON MANAGEMENT OF LARGE ORGANIZATION 1. Honesty 2. Deliberate and managed instruction 3. What can I do to help you be more effective? 4. Integration process and technologies • Governance • Budget management • Professional development • Supply chain process • Help desk function • Escalation procedure and policies • Project management 5 Recognition program
  • 33. COMMON CHARACTERISTICS • Patient oriented • Comfortable with technical complexity • Difficulty in understanding those who are not comfortable with technical complexity • Need for high availability • Not always well understood by their peers • High marks on the eccentric index
  • 34. EXPERIENCES It can be Good Bad ugly in the following aspects • Separate network for biomedical equipment and data • Medical equipment closest not designed for equipment • Getting a wireless policy into place • Clinical Engineering 1. Change controls 2. Financial controls 3. Security • Information Services 1. Awareness of clinical connection 2. Focus on process to the determinant of customer relationship • Governance • Project management
  • 36. YCDO HOSPITAL SCREENSHOT its all about the softwarewhich is designed by the DOT NET
  • 40. EMPLOYEE USAGE • User Name • Password
  • 41. • Select Shift • Date Range • Token Range
  • 43. PATIENT REGISTRATION • Patient Registration • Registration Date • Name • CNIC • Mobile No • Address • Referred to Dr
  • 44. PATIENT REGISTRATION • Categories 1. Deserving 2. YCDO Member 3. POOR 4. General
  • 47. PATIENT ADMISSION OR DISCHARGE • In case of serious condition the patient will be admitted in the hospital that is the next process of the check-up and initial report • In case of normal situation the patient will be given medicine and receive bill and will be discharged
  • 48. In case of serious condition
  • 49. Normal condition 1. Take medicine 2. Recovery after the health issue 3. Bill payment 4. Take receipt 5. Next appointment
  • 55. INVENTORY MANAGING 1. Process of inventory controlling • Take order from pharmacy • Checking the inventory in store • Managing requirement of the quantity • Order proceed to the supplier • Received the medicines • Send to the pharmacy
  • 56. FINANCIAL AREAS WORK 1. Employees salary managing • Attendance base • Hour base • Wages rate • Employees data for the salary 2 . Funds records • From governance body • From donor • From patient
  • 57. 3. Expenses • Equipment maintenance • Petty expenses • Utility expense • Medicine expense • Supplies expense • Poor patient expense
  • 59. YCDO SYSTEM CONTROLLER There is a one person who controls the whole work that is running back the system who performs the following activities • Controls central hospital system • Controls branches system • Processor maintenance • Data safety
  • 64. THANKS TO ALL OF YOU