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Hospitalists and the_decline_of_comprehensive_care-3
1.
PERSPECTIVE 1011 The 20th Anniversary
of the Hospitalist n engl j med 375;11 nejm.org September 15, 2016 mentation of quality- and systems- related initiatives. Hospitalists have been slow to pursue sub- stantial inquiry into discovery re- lated to the common inpatient diseases they see or to lead multi- center trials of new diagnostic or therapeutic approaches. This defi- ciency limits hospitalists’ credibil- ity in academia and the advance- ment of the field. Although we continue to be- lieve that the hospitalist model is the best guarantor of high-quality, efficient inpatient care, it’s clear that today’s pressures require in- novative approaches around this core. In addition to following pa- tients in post–acute care facili- ties, another modified approach is to have a subgroup of hospital- ists function as “comprehensivist” physicians who care for a small panel of the highest-risk, most frequently admitted outpatients and remain involved when hospi- talization is required. This model aims to blend the advantages of the hospitalist model for the vast majority (>95%) of inpatients with the potential advantages of conti- nuity for a small group of patients who are admitted repeatedly. Hospitalist programs are inno- vating in other ways as well. Many are developing early-warning pro- tocols in which electronic health record data are used to identify patients who are at risk for prob- lems such as sepsis or falls. Others are implementing bedside ultra- sonography for procedures and diagnosis, pioneering methods of making rounds more patient- and family-centric, implementing unit-based leadership teams, or applying process-improvement ap- proaches such as the Toyota Pro- duction System to inpatient care. Many academic programs are also experimenting with new ways of reconnecting specialists and scientists with trainees. Some have begun offering focused basic- science training to hospitalists, others have developed molecular medicine consult services, and still others have instituted dual attending programs, with a con- sultative teaching specialist join- ing a more hands-on teaching hospitalist. Such innovations are welcome and should be studied. In fact, the field’s greatest risk may well be complacency — fail- ing to embrace the kinds of trans- formation and disruption that led to its birth, or being slow to address the inevitable side effects of even the best innovation. When we described the hospi- talist concept 20 years ago, we argued that it would become an important part of the health care landscape. Yet we couldn’t have predicted the growth and influ- ence it has achieved. Today, hospi- tal medicine is a respected field whose greatest legacies may be improvement of care and effi- ciency, injection of systems think- ing into physician practice, and the vivid demonstration of our health care system’s capacity for massive change under the right conditions. Disclosure forms provided by the authors are available at NEJM.org. From the Department of Medicine, Univer- sity of California, San Francisco, San Fran- cisco (R.M.W.); and the College of Physi- cians and Surgeons, Columbia University, New York (L.G.). This article was published on August 10, 2016, at NEJM.org. 1. Wachter RM, Goldman L. The emerging role of “hospitalists” in the American health care system. N Engl J Med 1996;335:514-7. 2. Wachter RM, Katz P, Showstack J, Bind- man AB, Goldman L. Reorganizing an aca- demic medical service: impact on cost, qual- ity, patient satisfaction, and education. JAMA 1998;279:1560-5. 3. Auerbach AD, Wachter RM, Katz P, Showstack J, Baron RB, Goldman L. Imple- mentation of a voluntary hospitalist service at a community teaching hospital: improved clinical efficiency and patient outcomes. Ann Intern Med 2002;137:859-65. 4. The core competencies in hospital medi- cine: a framework for curriculum develop- ment by the Society of Hospital Medicine. J Hosp Med 2006;1:Suppl 1:2-95. 5. Auerbach AD, Wachter RM, Cheng HQ, et al. Comanagement of surgical patients between neurosurgeons and hospitalists. Arch Intern Med 2010;170:2004-10. DOI: 10.1056/NEJMp1607958 Copyright © 2016 Massachusetts Medical Society.The 20th Anniversary of the Hospitalist Hospitalists and the Decline of Comprehensive Care Hospitalists and the Decline of Comprehensive Care Richard Gunderman, M.D., Ph.D. Medical specialization dates back at least to the time of Galen. For most of medicine’s history, however, the boundaries of medical fields have been based on factors such as patient age (pediatrics and geriatrics), ana- tomical and physiological systems (ophthalmology and gastroenter- ology), and the physician’s tool- set (radiology and surgery). Hos- pital medicine, by contrast, is defined by the location in which care is delivered. Whether such delineation is a good or bad sign for physicians, patients, hospitals, and society hinges on how we understand the interests and as- pirations of each of these groups. The hospitalist model has pro- vided such putative benefits as The New England Journal of Medicine Downloaded from nejm.org on September 15, 2016. For personal use only. No other uses without permission. Copyright © 2016 Massachusetts Medical Society. All rights reserved. , Liercio Pinheiro de Araujo, Ph.D.
2.
PERSPECTIVE 1012 Hospitalists and the
Decline of Comprehensive Care n engl j med 375;11 nejm.org September 15, 2016 reductions in length of stay, cost of hospitalization, and readmis- sion rates — but these metrics are all defined by the boundaries of the hospital. What we don’t yet know sufficiently well is the im- pact of the rise of hospital medi- cine on overall health status, total costs, and the well-being of pa- tients and physicians. The increas- ing number of hospitalists cannot, in and of itself, be taken as con- clusive evidence of benefit. Such increases can be driven by a vari- ety of perverse incentives, such as low payment rates for primary care that place a premium on maximiz- ing the number of patients a phy- sician sees in a day and therefore militate against taking the extra time required to see inpatients. In fact, increasing reliance on hospitalists entails a number of risks and costs for everyone in- volved in the health care system — most critically, for the patients that system is meant to serve. As the number of physicians caring for a patient increases, the depth of the relationship between patient and physician tends to diminish — a phenomenon of particular concern to those who regard the patient–physician relationship as the core of good medical care. Practically speaking, increasing the number of physicians involved in a patient’s care creates oppor- tunities for miscommunication and discoordination, particularly at admission and discharge. Gaps between community physicians and hospitalists may result in failures to follow up on test re- sults and treatment recommen- dations.1 Moreover, the acute care focus of hospital medicine may not match the need of many pa- tients for effective disease pre- vention and health promotion. Studies are under way to see whether these pitfalls can be miti- gated, but I suspect the inherent tensions will remain fundamen- tally irresolvable. From the patient’s point of view, it can be highly disconcert- ing to discover that the physician who knows you best will not even see you at your moment of greatest need — when you are in the hospital, facing serious illness or injury.2 Who is better equipped to abide by an incapacitated pa- tient’s preferences or offer coun- seling on end-of-life care: a phy- sician with whom the patient is well acquainted or one the patient has only just met? The patient– physician relationship is built largely on trust, and levels of trust are usually lower among strangers. The hospitalist model also car- ries risks and costs for physicians. As community physicians, for their part, participate less frequently in the care of hospitalized patients, their knowledge and skills in hospital care may decline, and they may play a shrinking role in hospital-based education, as both teachers and learners. Over time, it’s likely to become increasingly difficult for community physi- cians to really mean it when they promise patients to always be there for them — a limitation that may, in turn, erode the phy- sician’s professional fulfillment. Meanwhile, hospitalists face a parallel narrowing of their comfort range. As members of a young field, many hospitalists have relatively little experience with outpatient medicine, a defi- cit that’s exacerbated by hospital- only practice. Physicians who never see outpatients are at a dis- advantage in understanding pa- tients’ lives outside the hospital. Over time, hospitalists may be- come progressively less account- able to nonhospitalized patients and their communities, ultimately becoming less effective advocates for comprehensive medical care. More broadly, the profession of medicine stands to suffer. As patient care becomes increasing- ly fragmented, many physicians find it more and more difficult to provide truly integrated care. Physicians whose practices rest on a clear separation between in- patient and outpatient care or manifest a shift-work mentality are more likely to respond to re- quests from patients and col- leagues with, “Sorry, but that’s not in my job description.” Such practice models may make physi- cians’ lives easier, but they may also reduce professional fulfill- ment and promote burnout. At the same time, the physi- cian’s lounge, once an important site of knowledge sharing and professional collegiality, may be- come depopulated. Exclusively in- patient and outpatient physicians see each other less frequently, and medical students and resi- dents have fewer role models who provide comprehensive care. In effect, the mounting walls of the hospital constitute an increasingly impermeable barrier between the members of the profession. The very term “hospitalist” seems problematic. If we call some physicians hospitalists, should we call others “clinicists” or “offi- cists”?3 Similarly, the move toward shift work may open the door to “matinists” and “nocturnists.” Us- ing a misnomer such as “hospi- talist” to mean acute care medi- cine may seem harmless, but calling things by the wrong names is often the first step to- ward becoming confused about them — a particularly hazardous state of affairs for a profession facing an era of great flux. A high percentage of hospital- ists are employed by hospitals or The New England Journal of Medicine Downloaded from nejm.org on September 15, 2016. For personal use only. No other uses without permission. Copyright © 2016 Massachusetts Medical Society. All rights reserved.
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PERSPECTIVE 1013 Hospitalists and the
Decline of Comprehensive Care n engl j med 375;11 nejm.org September 15, 2016 work at only a single hospital, which can shift loyalty away from patients and the profession and toward the hospital. Some physi- cians may be captured by the hospital, whose incentives to in- crease market share and profits are not always well aligned with the best interests of patients and communities. For example, hos- pital marketing may encourage patients to suppose that their re- lationship with the hospital is more important than their rela- tionship with any particular phy- sician. And yet even hospitals suffer in some ways from the hospitalist model. As community physicians relinquish their hospital privileges, the number of physicians on hos- pital medical staffs tends to de- cline. Fewer and fewer physicians in the community ever set foot in the hospital, let alone participate in its decision making. As a re- sult, hospital leaders can become less informed and engaged with the needs of their community. In settings where community physi- cians have functioned as effective advocates, the loss of their voice can widen the gap between hospi- tal policies and community needs. The reality is that medicine can be practiced without hospi- tals, but hospitals cannot func- tion without physicians. In war- torn parts of the world today, for example, physicians are caring for seriously ill and injured patients and even performing complex surgeries in outpatient settings.4 Although this state of affairs is undesirable, it’s also a powerful reminder of the real sine qua non of medical care. A good hospital is a great boon to patient care, but the hospital itself is ultimate- ly a tool — to be sure, a large, complex, expensive tool — with- out which patients can still be given care. To position the hospital at medicine’s center is to create an unbalanced system, one that will continually jar both patients and the health professionals who care for them. The true core of good medicine is not an institution but a relationship — a relationship between two human beings. And the better those two human be- ings know one another, the greater the potential that their relationship will prove effective and fulfilling for both. Models of medicine that ensconce physicians more deeply in spatial and tem- poral silos only make the pros- pects for such relationships even dimmer. Disclosure forms provided by the author are available at NEJM.org. From Indiana University School of Medi- cine, Indianapolis. This article was published on August 10, 2016, at NEJM.org. 1. Pham HH, Grossman JM, Cohen G, Bodenheimer T. Hospitalists and care tran- sitions: the divorce of inpatient and out patient care. Health Aff (Millwood) 2008;27: 1315-27. 2. Meltzer D. Hospitalists and the doctor- patient relationship. J Legal Stud 2001;30: 589-606. 3. Bryant DC. Hospitalists and ‘officists’ preparing for the future of general internal medicine. J Gen Intern Med 1999;14:182-5. 4. Taub B. The shadow doctors: the under- ground race to spread medical knowledge as the Syrian regime erases it. The New Yorker. June 27, 2016 (http://www.newyorker.com/ magazine/2016/06/27/syrias-war-on-doctors). DOI: 10.1056/NEJMp1608289 Copyright © 2016 Massachusetts Medical Society.Hospitalists and the Decline of Comprehensive Care Clinical Trials, Healthy Controls, and the IRB HISTORY OF CLINICAL TRIALS Clinical Trials, Healthy Controls, and the Birth of the IRB Laura Stark, Ph.D., and Jeremy A. Greene, M.D., Ph.D. The U.S. Office for Human Research Protections (OHRP) is revising the Common Rule that guides research involving human subjects — the first substantial overhaul of clinical research regu- lation in 40 years. In 2011, when the OHRP announced its plan to revise the regulations, it described the current system of review by local institutional review boards (IRBs) as burdensome for multi- site studies, such as collaborative clinical trials, and as a force that “can significantly delay the initi- ation of research projects.” The revisions will have global reper- cussions. In determining how best to fix the Common Rule, it is im- portant to understand how our current local review system was designed to address specific prob- lems in the 1950s, when random- ized clinical trials were first emerging. The local IRB review model stems from the practices that the National Institutes of Health (NIH) created for its research hospital, known as the Clinical Center, in Bethesda, Maryland. NIH scien- tists and lawyers created the sys- tem to manage a new kind of human subject — the “normal control” — for clinical studies that were far smaller than today’s randomized, controlled trials (RCTs). Efforts to recruit healthy volunteers for medical research The New England Journal of Medicine Downloaded from nejm.org on September 15, 2016. For personal use only. No other uses without permission. Copyright © 2016 Massachusetts Medical Society. All rights reserved.
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