Honeybee is a complete field service management solution designed to automate administrative tasks and enable sales and service staff to focus on customers. It allows staff to enhance customer relationships and capture information in the field on tablets. Managers can track staff performance and customer interactions through online dashboards. Honeybee drives business results by ensuring staff see the right customers at the right time, empowering staff with accurate information, and reducing data errors.
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Sales team management, automate sales force, change sales strategy and analyse sales target and achievement to improve sales process. Manage field employees effectively.
http://logixgrid.com/sales-force-automation-software/
Our Anywhere Plans are ideal solutions for lean workforces, whether they are mobile or distributed. Find out more about the Anywhere Plan from VirtualPBX in this presentation.
Travel policy to support video conferencing return on investmentLeon Benjamin
Describes the different types of meetings in large enterprises and the most appropriate travel policy to support a business case for the investment in UC/Video collaboration technologies.
Sales team management, automate sales force, change sales strategy and analyse sales target and achievement to improve sales process. Manage field employees effectively.
http://logixgrid.com/sales-force-automation-software/
How to improve and make a difference on customer service via a contact center?
The relationship is reduced by the client distance!
For this, we look for the closest contact with the client, an interaction in an effectively way, perceiving him (her) and be perceived. Interacting “eye to eye” demands presence, being “live” answers this business question: a video relationship is the special tool.
To control this relationship (operational and management visions) the entire control of video contact center was created. It incorporates itself to the existing service, on the same way the chat was incorporated to the traditional call center. It generates all the operating indicators from the operational infrastructure, queue control (with attendance priorities), attendance management, supervision and administrative visibility. This complete solution is available on this KNBS product, the Key Video Spot. - www.knbs.com.br
Manage your fitness or exercise studio with ease with Gumnut Systems management suite. Designed to manage the total picture of your operations from memberships, class schedules, personal trainers, staff and client memberships. Contact Gumnut Systems today.
Phone: ( 61) 02-8011-4996 ; ( 61) 02-9011-8182
You own a transportation company. Whether you're a heavy haul company or a truckload logistics firm, our dispatching technology solutions can fit your needs. We've helped construction equipment dealers, bulk/aggregate material movers and small 2 truck start-ups.
Check out this powerpoint and if you have any questions, give us a call at (909) 460-6404 or visit our website www.dispatchingsolutions.com
Field force solutions from Sovereign Solutions enables optimal efficiency of your service force. Our GIS enabled systems provide real-time location, travel and time information about all members of the service team. With planning resources, analytics tools and performance metrics, your team can operate at its highest potential to ensure superlative service resulting in customer delight!
How To Choose The Right Mobile CRM For Your TeamBase CRM
What features should you consider when selecting a mobile-ready CRM for your sales team? Base CRM explores the difference between web apps and native apps, offers tips on increasing productivity through mobile and examines barriers to user adoption and how to overcome them.
For more information about mobile crm, visit http://www.getbase.com
Body worn camera live streams the feeds for two-way audio, visual communication between the person in the field and the command centre for speedy resolution of problems at hand.
Best New Low Cost Android Tablet POS System; The Clover Station Prineta USA
If you are looking for a new inexpensive yet robust tablet-based POS system for under $1000, you might like the Clover Station the best. Decide for yourself: all the details on the hardware, software, apps, sales positioning, and costs/pricing are included in this overview training presentation. Video demos and additional information available at http://prineta.com/where-and-how-to-buy-the-clover-station-pos-system/. To ask a question or request a formal proposal, email Clover[at]Prineta[dot]com.
Accurate and timely information is the backbone of any business. However, importance of timely information in construction industry is much more than this.
http://nfra.eresourceerp.com
Eresource Nfra is web based ERP application which can be accessed at any time from anywhere with proper security over server, which prevent data phishing.The constructions ERP software are identified by their scalability and security. A secure software is one that can be accessed only by the authorized users in authorized time.
Complete ERP Solution for Service Industry with CRM, Project Management, Inventory, Warehouse, Accounts, etc. Manage your after sales service very efficiently.
How Schneider Electric Transformed Front-office Operations With Real-time Dat...Informatica Cloud
Many of the world’s corporations use Salesforce.com to drive their front office, and while most experience success others encounter roadblocks and difficulties as their Salesforce footprint grows. Countless customers suffer from a lack of up-to-date information which impedes business progress and stifles end-user productivity.
This presentation describes how Schneider Electric SE, a multinational corporation that specializes in electricity distribution, automation management and components product for energy management, used Informatica Cloud to improve the operational efficiency of their Salesforce.com front-office.
It also details how Schneider Electric was able to make key data readily available to Sales teams in real-time, on the right device, to ensure the success of a highly visible front-office integration initiative.
To watch this presentation visit : http://youtu.be/kU2A1xMvaI8
For a 30 day free trial of Informatica Cloud visit:
http://www.informaticacloud.com/trial
How to improve and make a difference on customer service via a contact center?
The relationship is reduced by the client distance!
For this, we look for the closest contact with the client, an interaction in an effectively way, perceiving him (her) and be perceived. Interacting “eye to eye” demands presence, being “live” answers this business question: a video relationship is the special tool.
To control this relationship (operational and management visions) the entire control of video contact center was created. It incorporates itself to the existing service, on the same way the chat was incorporated to the traditional call center. It generates all the operating indicators from the operational infrastructure, queue control (with attendance priorities), attendance management, supervision and administrative visibility. This complete solution is available on this KNBS product, the Key Video Spot. - www.knbs.com.br
Manage your fitness or exercise studio with ease with Gumnut Systems management suite. Designed to manage the total picture of your operations from memberships, class schedules, personal trainers, staff and client memberships. Contact Gumnut Systems today.
Phone: ( 61) 02-8011-4996 ; ( 61) 02-9011-8182
You own a transportation company. Whether you're a heavy haul company or a truckload logistics firm, our dispatching technology solutions can fit your needs. We've helped construction equipment dealers, bulk/aggregate material movers and small 2 truck start-ups.
Check out this powerpoint and if you have any questions, give us a call at (909) 460-6404 or visit our website www.dispatchingsolutions.com
Field force solutions from Sovereign Solutions enables optimal efficiency of your service force. Our GIS enabled systems provide real-time location, travel and time information about all members of the service team. With planning resources, analytics tools and performance metrics, your team can operate at its highest potential to ensure superlative service resulting in customer delight!
How To Choose The Right Mobile CRM For Your TeamBase CRM
What features should you consider when selecting a mobile-ready CRM for your sales team? Base CRM explores the difference between web apps and native apps, offers tips on increasing productivity through mobile and examines barriers to user adoption and how to overcome them.
For more information about mobile crm, visit http://www.getbase.com
Body worn camera live streams the feeds for two-way audio, visual communication between the person in the field and the command centre for speedy resolution of problems at hand.
Best New Low Cost Android Tablet POS System; The Clover Station Prineta USA
If you are looking for a new inexpensive yet robust tablet-based POS system for under $1000, you might like the Clover Station the best. Decide for yourself: all the details on the hardware, software, apps, sales positioning, and costs/pricing are included in this overview training presentation. Video demos and additional information available at http://prineta.com/where-and-how-to-buy-the-clover-station-pos-system/. To ask a question or request a formal proposal, email Clover[at]Prineta[dot]com.
Accurate and timely information is the backbone of any business. However, importance of timely information in construction industry is much more than this.
http://nfra.eresourceerp.com
Eresource Nfra is web based ERP application which can be accessed at any time from anywhere with proper security over server, which prevent data phishing.The constructions ERP software are identified by their scalability and security. A secure software is one that can be accessed only by the authorized users in authorized time.
Complete ERP Solution for Service Industry with CRM, Project Management, Inventory, Warehouse, Accounts, etc. Manage your after sales service very efficiently.
How Schneider Electric Transformed Front-office Operations With Real-time Dat...Informatica Cloud
Many of the world’s corporations use Salesforce.com to drive their front office, and while most experience success others encounter roadblocks and difficulties as their Salesforce footprint grows. Countless customers suffer from a lack of up-to-date information which impedes business progress and stifles end-user productivity.
This presentation describes how Schneider Electric SE, a multinational corporation that specializes in electricity distribution, automation management and components product for energy management, used Informatica Cloud to improve the operational efficiency of their Salesforce.com front-office.
It also details how Schneider Electric was able to make key data readily available to Sales teams in real-time, on the right device, to ensure the success of a highly visible front-office integration initiative.
To watch this presentation visit : http://youtu.be/kU2A1xMvaI8
For a 30 day free trial of Informatica Cloud visit:
http://www.informaticacloud.com/trial
Mobile CRM (mobyCRM.com) is new age CRM solution, which helps the sales organizations to achieve more with the sales people, the notable features are : GPS based field staff tracking, lead stages, contact exchange, email, client history and mobile integration.
Multiple Advantages of Using Irrigation Service Business Software.pdfTechugo
Irrigation Business Management Software streamlines irrigation operations by automating tasks such as scheduling, monitoring and record keeping. It helps increase efficiency, reduce costs and improve profitability.
Are you curious to see how Face, a Belgium distributor of audio equipment, handled their B2B e-commerce challenges?
In this customer experience Face provides you the insights on how Sana's e-commerce solution provided them a way to sell online and gave them the opportunity to boost their sales with a multi-channel approach. Next to the benefits, this customer case will also outline the obvious and less obvious outcomes of B2B e-commerce.
2. So, in a nutshell,
what is Honeybee?
Honeybee is an
advanced software
system designed for
simple, everyday
business use.
We like to think of it
as a complete field service
management solution
that automatically
does most of the difficult
admin work involved in
managing your field service
team and your customer
interactions. Honeybee
enables your sales force to
focus on what really
matters: your customers.
3. Honeybee Overview
“Honeybee is a complete sales management solution.”
• Service staff use Honeybee to enhance their
relationships with their customers and to minimize
the time wasted on admin.
• Managers log into an online dashboard to keep
track of what is happening in the field and to get
reports on the performance of the staff that report
to them.
• Information captured by the staff on the tablets is
made available to office staff across all functions.
Honeybee is the system that keeps it all connected.
4. How does Honeybee drive the bottom line?
• It enables your service staff to go and see the right
customers at the right time.
• Empowers your staff to drive service levels with accurate
and timely information.
• Capture information immediately in the field that keeps
you up to date with market trends.
• Reduces costly data capture errors that result in returns
and unhappy clients.
• Manage your future sales by monitoring prospecting
activity.
• Enables you to create, track and evaluate sservice levels.
• Honeybee is customisable, meaning we can adapt to suit
your business, enabling you to get the most out of your
business process.
5. Some Honeybee features
• Create customised forms to gather the required
information.
• Full customer interaction history available.
• Offline operation – high tolerance to poor connectivity
means no work interruption.
• Online management console always showing the latest
data.
• Integration with existing ERP and CRM systems.
• Cloud Storage.
• GPS logging (routes, visits etc.).
• Auto Clock – Out and “End Visit” reminders for increased
accuracy of time and attendance reports.
• See your complete service offering through the electronic
catalogue feature.
6. Latest Honeybee features!
Custom Nested Fields
Simplicity and convenience are at the top of our list of priorities and this new feature is a
great example of how continue to work towards this. In some cases, a drop-down list in a
form can get very long. Therefore, it is sometimes much easier to complete the form if the
long list is broken up into several shorter hierarchical lists. The classic example is
“geographic location”. For this drop down there could be hundreds of options. If you break
this one selection down into 4 selections e.g. Country > Province > City > Area, the user
never sees more than a couple of options in a list! This makes for much simpler completion
of these forms. It also provides for filters at grouping levels (e.g. all “Gauteng” areas). Please
contact us for more information on using this new feature.
Announcements
Distributing important or urgent new information to all of your sales representatives
simultaneously might not be a tough task but making sure the message is received in time
by everyone can become arduous and worrying, especially when representatives are out in
the field. Honeybee has added an announcement feature for exactly this reason. The new
feature allows management to create pop-up announcements that display on screen
immediately, thus making sure that information is received as soon as the application is
opened. From managing emergency situations to conveying simple information, this feature
creates an efficient and effective line of communication.
7. • Management can easily see
the interactions between the
service team and the
customer.
• Solve customer complaints
quickly while being armed with
all the facts.
• Instant access to all the
necessary info, in the office or
in the field.
• Detailed customer histories
so you always are aware of
what is happening with
individual customers.
Own the customer
relationship
8. Never walk in cold again
• Before starting a visit, the consultent can review the history of all
interactions with the client – never walk in cold again!
• Information is available whether there is network coverage or not.
• New info can be added / edited at anytime and then instantly synced.
9. Which customers are
being seen?
• Are the right customers seen
with the right frequency?
• Instantly gain access to useful
reports such as customer
coverage, and it is always up
to date.
10. Gather information
• All details on the customer card are available to consultants in the field.
staff can update fields and ensure that the customer database is
current.
• Surveys, orders, tasks or other information can be gathered in the field.
• All data is captured once, at the source, and available everywhere.
11. Call cycle management
• View service staff calendars
showing completed tasks
and overdue tasks.
• Add tasks for staff.
• View the planned call
schedule as well as details
on client interactions.
12. Create and fill in your
own forms
• Create your own custom forms
to gather specific information
required.
• The information is grouped per
form type and is downloadable
to easily share with other
employees.
13. Everything done by GPS
• Honeybee shows all your clients based on your proximity to
them.
14. Location based reporting
• Everything logged in
Honeybee is logged with its
location.
• View the geographic spread
associated with your data on
richly detailed maps.
15. Use tasks to remind and incentivise
• Staff can add tasks to serve as reminders associated with customers.
• Remembering to follow up at the right time will increase closing rates.
• Managers can create and assign tasks to staff to complete in the field.
16. So easy to use!
• At Field Office we know that service staff should spend more time
interacting with the customer, and less on tedious administration.
• The simple design of Honeybee makes for an intuitive interface that
anyone can use efficiently.
17.
18.
19. • Honeybee is available as an off the shelf solution.
• Field Office can customize and modify the product
for any industry or application. Built with the end
user’s needs in mind, adaptations to new
industries are more cost effective than you may think!
• Contact us for more information.
• Or follow us on:
Get your business buzzing, with Honeybee!
http://www.thefieldoffice.co.za/index.php/products/honeybee/
Availability