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Table of Contents
1. Executive Summary...............................................................................................................3
2. Introduction............................................................................................................................4
3. Hosfted domination of culture ...............................................................................................5
3.1 Nolimit.............................................................................................................................5
3.2 Germany...........................................................................................................................5
3.3 Hofstede’s four dimensions of culture.............................................................................6
3.4 Greet Hofstede develop a four dimensional.....................................................................7
Low Power distance..................................................................................................73.4.1
Individualism ............................................................................................................73.4.2
Masculinity ...............................................................................................................83.4.3
Uncertainty Avoidance .............................................................................................93.4.4
4. Implications of Hofstede Cultural dimension for the organization .....................................10
4.1 Consumer buying behavior............................................................................................10
Power distance effect on consumer buying behavior .............................................104.1.1
Masculinity vs Femininity effect in consumer behavior.........................................104.1.2
Individualism vs collectivism effect in consumer behavior ...................................114.1.3
Uncertainty avoidance effect in consumer behavior...............................................114.1.1
4.2 Employee relationship and company structure..............................................................13
Individualism Vs Collectivism ...............................................................................134.2.1
Masculinity vs. Femininity .....................................................................................144.2.2
Uncertainty Avoidance ...........................................................................................144.2.3
5. Cultural factors.....................................................................................................................15
5.1 Components of Culture..................................................................................................15
Language.................................................................................................................165.1.1
Religion...................................................................................................................175.1.2
2
Value and attitude ...................................................................................................175.1.3
Education ................................................................................................................185.1.1
Technology and Material cultural...........................................................................185.1.2
6. Finding & Conclusion..........................................................................................................19
7. Recommendations................................................................................................................20
8. Reference .............................................................................................................................21
3
1. Executive Summary
This report provides an analysis and evaluation current of the prospective culture, business
environment, consumer purchasing behaviors and dimension of the Germany’s cultures.
Because, the cultural factors analysis are important to Nolimit. The fashion chain of Nolimit
should to expand to Germany. The report also examines the fact that the analysis business
opportunities in Germany.
The result of data analyzed show that all cultural indication of Germany. According to
Hofstede's cultural dimensions, Germany is a low power distance, individualism ranking,
masculine society as well as uncertainty avoidance.
In implication of Hofstede cultural dimension, origination affects two types. The Consumer
buying behavior of Germans makes individual purchase decision, both side make purchase
decision. The employment and corporate structure effect on the work, punctuality, staff and
CEO relation as well as long time work of male and female.
The cultural important five cultures factors analyzed in last task. Language with low and high
context cultures, religion value and attitude, education as well as technology and material
culture.
4
2. Introduction
Every new organization expands the marketing activity for their international business.
Because every international companies are earn more profit, digital work, reduce employee,
promote to reward to staff as well as can face the big challenge.
The every fashion chin business organization has an experienced in global market. This
analysis will focus on the recent culture of Germany. The analysis will review the research of
people or consumers. The review is motivated by the search for practical methods that
managers can use.
Geert Hofstede conducted perhaps the most comprehensive study of how values in the
workplace are influenced by culture. As with any global study, the results may or may not be
applicable to specific individuals or events. In addition, although the Hofstede's results are
categorized by country, often there is more than one cultural group within that country. The
expanding to international market that company should know their cultures for their success.
Consumer buying behavior is important to success analysis about understanding customers’
habit in competitive world, especially for gaining profit to organization. Their buying
behavior is one of the elements.
As global business continues to expand and bring everyone closer, the critical element of a
successful business outcome may be the appreciation and respect for regional, country, and
cultural differences - known as cultural diversity and requiring good relationship
communication.
The analyze which was finished will surly help to operate in Germany for Nolimt. According
to this fashion chain business will success there.
5
3. Hosfted domination of culture
I have selected the Nolimite PLC.
3.1 Nolimit
I have selected Nolimit fashion chain business organization. Nolimit founded by the
N.L.M.Mubarack. The first Nolimit store opened at Dehiwela august 1992 of a modest size,
the store was called French Corner in 2005. French Corner was renamed Nolimit, a brand
change that proved to be changed.
Nolimit is the biggest Sri Lankan fashion retail chain offering clothing and accessories for
man, woman and children. It has 22 showrooms located in towns and cities across the island
in Sri Lanka. Nolimit has a wide range of fashion clothing and accessories that offer total
value for money. The product range includes evening wear, casual wear, formal wear, party
wear, ethnic wear, beach wear, and night wear; the designs are focus future fashion as well.
The collection at Nolimit provides to a mass range of customers. The variety of customer’s
choice is collection of sub brands. These are Nolimit - Sri Lanka's biggest fashion chain,
Glitz - Fashion destination, Pallu - Exclusive for sarees and shalwars and Y pay more -
bottom price and good quality. So, Nolimit has decided to go Germany for the future
business.
3.2 Germany
The country consists of 16 states and its capital and largest city is Berlin. It is the most
populous member state in the European Union. Germany ended 2013 with a population of
82,656,067 people.
Germany has a social market economy with a highly skill labour force. The service sector
contributes approximately 71% of the total GDP, industry 28%, and agriculture 1%. The
official average national unemployment rate in June 2013 was 6.6%.
German is the official and major spoken language in Germany. It is one of 23 official
languages in the European Union, and one of the three working languages of the European
Commission. Recognized native minority languages in Germany are Danish, Low German,
Sorbian, Romany, and Frisian.
6
Germany is a federal, parliamentary, representative democratic republic. Germany has a civil
law system based on Roman law with some references to Germanic law. Germany has a
member of European Union, NATO, OECD, the G8, the G20, the World Bank and the
International Monetary Fund.
3.3 Hofstede’s four dimensions of culture
Geert Hofstede develops a major four dimensional framework by which measure several key
attribute of culture. This framework emerged as a result of his research on IBM employees
and has a since attached considerable among business scholars. It describes the effects of a
society's culture on the values of its members and how these values relate to behavior, using a
structure derived from factor analysis.
The four dimensions are power distance, individualism vs collectivism, masculinity vs
femininity and uncertainty avoidance.
35
67 66 65
0
10
20
30
40
50
60
70
80
Powder distance Individualism Masculinity Uncertainty
avoidance
culture value of Germany
7
3.4 Greet Hofstede develop a four dimensional
Low Power distance3.4.1
This dimension expresses the degree to which the less powerful members of a society accept
and expect that power is distributed unequally. Everyone sees each other as equals, in every
way possible. This kind of value system is not always favorable for expedient and responsive
decisions-making processes in corporate setting.
According to Hofstede's cultural dimensions, Germany is a low power distance country with
the score 35. The power distance dimension indicates the degree of equality of the people in
the society. Therefore, the low power distance score of Germany reveals the equality of the
people regardless of their position and status.
In professional situations, Germans place great emphasis on being correct and punctual. It is
therefore helpful to keep to the agreed time for meetings or presentations. This also applies to
private appointments. If you cannot keep an appointment or are likely to be late, it is
advisable to give notice of this in good time through a colleague or by telephone.
German country parent lets children to eat whatever children wanted, that shows a low power
distance. Their families on the distance index scales are equal. That children wants to eat
candy for dinner, they can.
Germany’s culture the relationship between bosses and subordinates is one of dependence.
When in a low power distance society the relationship between bosses and subordinates is
one of interdependence.
Individualism3.4.2
The degree to which individuals and groups are in societies, the pressure is put on personal
achievements and individual rights. People are expected to stand up for themselves and their
immediate family and to choose their own relationships.
According to Hofstede's cultural dimensions, The Individualism ranking Germany is 67
Small families with a focus on the parent-children relationship rather than aunts and uncles
are most common.
8
Individualistic cultures are oriented around them self-mentality. For example, German
people more willing get a new job him or herself from company; their more likely getting
marry their personal choice otherwise like to get a divorce their choice.
German is independent country; they place an important of taking care of family. However,
because German family is not an extended family, as their grandparents usually live
peacefully by their own. For this reason, instead of taking care of grandparents, German
teenagers have more time to get a job to raise more money, also to help their spouse get extra
income. Therefore, German becomes increasingly individualism.
Masculinity3.4.3
The distribution of emotional role is between the genders. Masculine cultures' values are
competitiveness, assertiveness, materialism, ambition and power, feminine cultures place
more value on relationships and quality of life.
According to Hofstede's cultural dimensions, with a score of 66 Germany is considered a
masculine society.
The school systems and other competing environments have embedded into the people of
Germany. Moreover, masculinity also refer to high assertiveness, means that German are
confrontational among their friends. Straightforward is acceptable even it possibly cause a
fight. However, a fight holds only in a short period as German people prefer to debate and
discuss problems reasonably.
In term of business, Germany is conservative, where humor is not appreciated. German
people also easily become aggressive, when they disagree with other's idea.
German culture people expand their wealth. The man and woman are often live and work
long hour as well as part time vacancies in Germany.
9
Uncertainty Avoidance3.4.4
This dimension concerns the level of acceptance for uncertainty and ambiguity within a
society. A country with a high uncertainty avoidance score will have a low tolerance towards
uncertainty and ambiguity. As a result it is usually a very rule-orientated society and follows
well defined and established laws, regulations and controls.
According to Hofstede’s model, Germany has a score of 65 in this dimension. The Germany
businesses, rules, regulations, plans, and contracts are very significant. German entrepreneurs
closely focus on rules; sometimes lead to limitations of creatively.
The example in Germany society, those people are a fast driver, they strictly follow the
traffic light. In case that some accident incurred, such as hitting people, German rarely flees
as it is considered as a severe violation of law.
Moreover, make an organized society, German people really place an important on order, or
queue. Not cutting line or queue is considered as a basic manner in Germany.
Some of the Germany’s low uncertainty cultural measure are usually a country with a young
history, the population is much more diverse due to waves of immigration, risk is embraced
as part of business. Innovation and pushing boundaries is encouraged.
10
4. Implications of Hofstede Cultural dimension for the organization
Social implications mean the results or values to society in response to something happening.
Implication effect may be two types in Nolimit organization.
 Consumer buying behavior
 Employee relationship and company structure
4.1 Consumer buying behavior
Culture is the complex of beliefs of human societies, their roles, behavior, values, traditions,
customs and traditions. Culture is an extremely important concept to understand consumer
behavior and that needs to be examined.
Explain below four type of cultural relationship relating to cultural effect on consumer
behavior.
Power distance effect on consumer buying behavior4.1.1
People from cultures with a large power distance are more likely to be opinion seekers than
those from cultures with a small power distance
4.1.1.1 Opinion seeking
The high power distance country has to be certain age and own certain amounts of wealth to
qualify as an opinion leader and they have possess power over them otherwise the low power
distance country less recognized and there will be fewer people.
Masculinity vs Femininity effect in consumer behavior4.1.2
The fundamental idea behind masculinity is the differentiation of sex roles within society.
This idea is established when it comes to decision making in the family.
11
4.1.2.1 Decision making
Femininity culture people are making decision by husband dominant but masculinity people
are making purchase decision by themselves.
Individualism vs collectivism effect in consumer behavior4.1.3
4.1.3.1 Decisions make
Individual countries make an individual decision and collectivism makes a decision collective
decision in the buying activities. Therefore selling the product individualist appeal activities
are separately and collectivism countries participate in group activities, more concern about
in their group as well as fell to conform group opining. Individual country has a self-
confident their purchasing activity but collectivism countries are family orientation in their
purchasing activity. It influence extend their mainly choice. As a result company should
make a decision.
Uncertainty avoidance effect in consumer behavior4.1.1
Identifying the consumer behaviors related to uncertainty avoidance, it is necessary to
determine those with an element of risk or uncertainty involved as these will be the behaviors
most affect
4.1.1.1 Brand loyalty
People from cultures high in uncertainty avoidance are more likely to remain brand loyal in
their purchase of products or services than those from cultures low in uncertainty avoidance.
4.1.1.2 Perceived risk
Individuals high in uncertainty avoidance have a lower tolerance for ambiguity, and
experience higher concern and stress in their lives. In addition, they are also less willing to
take risks in life. Therefore, when these people perceive a high risk associated with a product
or service, they will not purchase this product or service. They will look for less risky
alternatives.
12
4.1.1.3 Innovations
People from cultures that are high in uncertainty avoidance will be less likely to seek out
innovative products or services than those from cultures that are low in uncertainty
avoidance.
4.1.1.4 Information search
People from cultures high in uncertainty avoidance will be more likely to engage in
information search than those from cultures low in uncertainty avoidance.
13
4.2 Employee relationship and company structure
According to Hofstede’s four major factor which influence of the workplace.
Power Distance
High power distance country has high ranking officers and reporting officers but low power
distance country people subordinate their friends.
In low power distance business country’s boss communicates friendly with their staff and
boss will not control by their posting. The normal staff and CEO greeting to handshake and
communicate to start greetings then when leaving good bye. The employment don’t motivate
to workers, have a job security, being formal straight forward and positive appreciation for
contributions and ideas. German believes equality relation in their workplace. It may be
respect to that people. But, high power distance country people panic to communicate with
their boss.
Power distance index refers to the differences in the work culture as per the power delegated
to the employees. There are some organizations which believe in appointing team leaders or
team managers who are responsible for their respective teams and have the challenge of
extracting the best out of the members. The team members also have to respect their team
leaders and work as per their orders and advice.
However in some organizations, every employee is accountable for his own performance. No
special person is assigned to take charge of the employees. The individuals are answerable to
none except for themselves. Every employee gets an equal treatment from the management
and has to take ownership of his/her own work.
Individualism Vs Collectivism4.2.1
Individualism country when you give individualistic goal will achieve and in the collective
country team target. So, the way to business company structure also have to change.
14
There are some organizations which strongly rely on team work. Here individuals with a
common interest come together and work in agreement as a team. These organizations
believe that the output is always more when individuals exchange their ideas, discuss things
among themselves to come out with innovative ideas. In such a scenario the employees share
a healthy relationship and take each other’s help when required.
However certain organizations follow a culture where individuals do not believe in working
as a single unit and prefer working individually.
Masculinity vs. Femininity4.2.2
This refers to the effect of differences in male and female values on the culture of the
organization. Organizations where male employees dominate their female counterparts will
follow different policies as compared to organizations where females have a major say in the
decision making process of the organization. Male employees would be more aggressive as
compared to the females who would be more caring and softhearted. The responsibilities also
vary as per the sex of the employees. The female employees are never assigned something
which requires late sittings or frequent travelling.
The Suggestions for manager are coming to meeting from masculinity. The businesswomen
will be treated with great respect and courtesy, their regardless of the actual seniority of the
western party and they will be a decision maker, The manager must anticipate this and not be
offended by this reaction so she “saves face” and Gradually over time, this apparent sexism
will fade if she takes the time and gentle grace to build relationships slowly
Uncertainty Avoidance4.2.3
Uncertainty avoidance index refers to a culture where employees know how to respond to
unusual and unforeseen circumstances. It deals with the tolerance level of the employees in
both comfortable and uncomfortable situations. Organizations try hard to avoid such
situations and also prepare the employees to adjust well in all conditions.
15
5. Cultural factors
The definition of culture, sum total of learned beliefs, values and customs that serve to direct
consumer behavior in a particular country market.
The culture’s eight categories are language, religion, values and attitudes, education, social
organizations, technology and material culture, law and politics and aesthetics. Culture is
something very important to international marketing and business man adopt themselves
different type of culture. The international marketing needs to take into account the local
culture of the country in which you wish to market.
5.1 Components of Culture
Component of
Culture
ReligionLanguage
Aesthetics
Law and Politics
language
Technology & Material
cultural
Social organization
Education
Value and attitude
16
Language5.1.1
Language is major part in communication in different culture. Language can be consist of
verbal and writing language as well as nor verbal language such as body language.
The youth culture has developed its own creative approach on the German language. The
German developed into a new language culture, with a strong impact on German
entertainments media.
The academic studies have so far been Germany. The type of guest worker literature has been
renamed. Germany is fairly successful on the German literary, with most of them writing in
both their mother tongue and the German literary works deal with, variety of language one
should consider high context culture or low contexts culture.
5.1.1.1 High context and low context cultures
Low context culture spoken language carries the emphasis of the communication. In the high
context culture verbal communications tend to carry a direct message.so with consider body
language.
The context culture like Germany is considers low context culture. The spoken word carries
most of the meaning. People clearly say what they want to convey without beating around the
bush. Their goal is to get and information when communication with other people. However,
with fields regard to context, low context system tends to be more complex as the spoken
word has to make up for what is missing in the context. As a result low context
communization styles show less intuitive understanding, which makes them slow and less
efficient.
17
Religion5.1.2
The two main religions of Germany are Roman Catholic and Protestant. Many German
festivals and traditions date back to pre-Christian times. The purposes of some festivals were
to drive out the ghosts of winter and bring spring early. Many festivals are based on holidays
from the religious calendar such as Easter and Christmas.
The considering German an important aspects of society and culture in religion particular
approach. The Muslim life has been increase, which can be also being seen in the
considerable rise of scientific publication on Islamic communities, the way of building the
mosques or attitudes of Muslim immigrants. These effects to include the construction of
represent mosques and Muslim cemeteries, the practical of Muslim burial rituals, dress codes,
the ritual slaughtering of animal or the introducing or the public school. So, the more
opportunity to consider the Muslim people in Germany.
Germans are considered to be very sociable country. They are professional performance
success are particular important for most Germans, as is leisure time, which is best spent with
family and friends and the Germans like shopping. The Nolimit would like to make a special
mention of a few characteristics.
German constitute to freedom of belief. Anyone can freely have a joint a religions
community, change or leave it, or decide of all religions and philosophical communities.
Value and attitude5.1.3
Values and attitudes differ from country to country. So if marketers are planning take
marketing activities in service overseas make sure that you have a good grasp the locality
before you enter the market.
In German country, Time means equal to money and this is economic value. Time is the
opportunity cost of the time that a traveler spends on his/her journey in Germany. In essence,
this makes it the amount that a traveler would be willing to pay in order to save time, or the
amount they would accept as compensation for lost time.
18
Education5.1.1
The male and female has 99% of literacy rate.it compare than other countries very high as
well as the age of 15 and can over read and write
Education may impact the type of message or even the medium that you employ. For
example, in countries with low literacy levels, advertisers would avoid communications
which depended upon written copy, and would favors radio advertising with an audio
message or visual media such as billboards. The labelling of products may also be an issue.
Technology and Material cultural5.1.2
Technology is a term that includes many other elements. It includes questions such as is their
energy to power our products? Is there a transport infrastructure to distribute our goods to
consumers? Does the local port have large enough cranes to offload containers from ships?
How quickly does innovation diffuse? Also of key importance, consumers actually buy
material.
Technology change in work is different thinks today. It is not job changing and it is
everything for cultural different. The people always too busy the world. So, the company
system data access to staff's lap tab and tab.
19
6. Finding & Conclusion
This study reports explain culture, value, and behavior of German country. This analyze has
been made for Nolimit. Analyze clearly said there is opportunity to Nolimit.
In Germany, man and woman like to work many hours in a day in private organization. The
touch work environment is not always good. Germany people are willing to get new jobs
from company. They are taking own choice in wedding. if they like, live both together. If not
divorce. Germany people are accurate in their times. Germany society that relies on rules,
laws and regulation are protecting their lives. The staffs are able to wear what their company
respects free.
German employees don’t be emotional in meeting but also employees say their likes
individualistically. The value for money concept is working among employees who don’t
waste their time. Most of business meeting avoid drinking beer in meeting but the legal
drinking age in Germany is 15. Germans are punctuality, politeness, conservative and very
effective work. Germany is monopoly country where is time is value for money. That country
people and employment don’t waste time. Germany companies select the short name of
company name.
Their mother tongue is German. Most people used German than English. The education
literacy is 99%. Children go to school in age 5. Main religions of Germany are Roman
Catholic and Protestant and Islamic religion is increasing there. New technologies are used in
many work places such as industrial product. These all system of German is very favor
Nolimit to operate in Germany.
20
7. Recommendations
Abuse of alcohol and low relation among parents with their children are common in
Germany. This may be effect their child future life, they would like to overtime work,
Muslim female like to work with cultural dress, like good relation with CEO and staff as
well as both parties work more at privet organization. So, Nolimit consider to getting female
and male employee to for their organization.
Germany is cold climate country. When Nolimit planning that marketing activity. Nolimit
exports more cold dress of sweeter, cold jacket, hand close, etc. as well as low focus of others
item.
Children born rate is very low level in Germany and the granter parents and working
employees are the population more. So Nolimite that market segment should focus most
employee and elders.
The Germany people are punctuality, value time for money and hard work. So, The Nolimit
when operating to business is in Germany all of make good for their employees.
21
8. Reference
 International marketing. Cengage Learning- Indian edition.
 http://www.nolimit.lk/
 http://en.wikipedia.org/wiki/Germany
 http://www.indexmundi.com/germany/
 http://www.cyborlink.com/besite/germany.htm
 http://webcache.googleusercontent.com/search?q=cache:YHo5Z_4XFVYJ:buinternationa
lmanagement.wikispaces.com/file/view/Hofstede%2Bcomparison%2Bof%2BGermany%
2Band%2BChina.doc+&cd=4&hl=en&ct=clnk&gl=lk
 https://sites.google.com/site/thailandgermany/german/hofstedegr/power-distanceth
 https://sites.google.com/site/thailandgermany/german/hofstedegr/individualismgr
 www.howtogermany.com
 http://www.germanculture.com.ua/library/facts/bl_religion.htm
http://managementstudyguide.com/hofstede-model.htm
 https://www.youtube.com/watch?v=_GOVVZbzsMs
 https://www.youtube.com/watch?v=WqwbbJSPYTw

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Hofstede's cultural dimensions (mgd, slim)

  • 1. 1 Table of Contents 1. Executive Summary...............................................................................................................3 2. Introduction............................................................................................................................4 3. Hosfted domination of culture ...............................................................................................5 3.1 Nolimit.............................................................................................................................5 3.2 Germany...........................................................................................................................5 3.3 Hofstede’s four dimensions of culture.............................................................................6 3.4 Greet Hofstede develop a four dimensional.....................................................................7 Low Power distance..................................................................................................73.4.1 Individualism ............................................................................................................73.4.2 Masculinity ...............................................................................................................83.4.3 Uncertainty Avoidance .............................................................................................93.4.4 4. Implications of Hofstede Cultural dimension for the organization .....................................10 4.1 Consumer buying behavior............................................................................................10 Power distance effect on consumer buying behavior .............................................104.1.1 Masculinity vs Femininity effect in consumer behavior.........................................104.1.2 Individualism vs collectivism effect in consumer behavior ...................................114.1.3 Uncertainty avoidance effect in consumer behavior...............................................114.1.1 4.2 Employee relationship and company structure..............................................................13 Individualism Vs Collectivism ...............................................................................134.2.1 Masculinity vs. Femininity .....................................................................................144.2.2 Uncertainty Avoidance ...........................................................................................144.2.3 5. Cultural factors.....................................................................................................................15 5.1 Components of Culture..................................................................................................15 Language.................................................................................................................165.1.1 Religion...................................................................................................................175.1.2
  • 2. 2 Value and attitude ...................................................................................................175.1.3 Education ................................................................................................................185.1.1 Technology and Material cultural...........................................................................185.1.2 6. Finding & Conclusion..........................................................................................................19 7. Recommendations................................................................................................................20 8. Reference .............................................................................................................................21
  • 3. 3 1. Executive Summary This report provides an analysis and evaluation current of the prospective culture, business environment, consumer purchasing behaviors and dimension of the Germany’s cultures. Because, the cultural factors analysis are important to Nolimit. The fashion chain of Nolimit should to expand to Germany. The report also examines the fact that the analysis business opportunities in Germany. The result of data analyzed show that all cultural indication of Germany. According to Hofstede's cultural dimensions, Germany is a low power distance, individualism ranking, masculine society as well as uncertainty avoidance. In implication of Hofstede cultural dimension, origination affects two types. The Consumer buying behavior of Germans makes individual purchase decision, both side make purchase decision. The employment and corporate structure effect on the work, punctuality, staff and CEO relation as well as long time work of male and female. The cultural important five cultures factors analyzed in last task. Language with low and high context cultures, religion value and attitude, education as well as technology and material culture.
  • 4. 4 2. Introduction Every new organization expands the marketing activity for their international business. Because every international companies are earn more profit, digital work, reduce employee, promote to reward to staff as well as can face the big challenge. The every fashion chin business organization has an experienced in global market. This analysis will focus on the recent culture of Germany. The analysis will review the research of people or consumers. The review is motivated by the search for practical methods that managers can use. Geert Hofstede conducted perhaps the most comprehensive study of how values in the workplace are influenced by culture. As with any global study, the results may or may not be applicable to specific individuals or events. In addition, although the Hofstede's results are categorized by country, often there is more than one cultural group within that country. The expanding to international market that company should know their cultures for their success. Consumer buying behavior is important to success analysis about understanding customers’ habit in competitive world, especially for gaining profit to organization. Their buying behavior is one of the elements. As global business continues to expand and bring everyone closer, the critical element of a successful business outcome may be the appreciation and respect for regional, country, and cultural differences - known as cultural diversity and requiring good relationship communication. The analyze which was finished will surly help to operate in Germany for Nolimt. According to this fashion chain business will success there.
  • 5. 5 3. Hosfted domination of culture I have selected the Nolimite PLC. 3.1 Nolimit I have selected Nolimit fashion chain business organization. Nolimit founded by the N.L.M.Mubarack. The first Nolimit store opened at Dehiwela august 1992 of a modest size, the store was called French Corner in 2005. French Corner was renamed Nolimit, a brand change that proved to be changed. Nolimit is the biggest Sri Lankan fashion retail chain offering clothing and accessories for man, woman and children. It has 22 showrooms located in towns and cities across the island in Sri Lanka. Nolimit has a wide range of fashion clothing and accessories that offer total value for money. The product range includes evening wear, casual wear, formal wear, party wear, ethnic wear, beach wear, and night wear; the designs are focus future fashion as well. The collection at Nolimit provides to a mass range of customers. The variety of customer’s choice is collection of sub brands. These are Nolimit - Sri Lanka's biggest fashion chain, Glitz - Fashion destination, Pallu - Exclusive for sarees and shalwars and Y pay more - bottom price and good quality. So, Nolimit has decided to go Germany for the future business. 3.2 Germany The country consists of 16 states and its capital and largest city is Berlin. It is the most populous member state in the European Union. Germany ended 2013 with a population of 82,656,067 people. Germany has a social market economy with a highly skill labour force. The service sector contributes approximately 71% of the total GDP, industry 28%, and agriculture 1%. The official average national unemployment rate in June 2013 was 6.6%. German is the official and major spoken language in Germany. It is one of 23 official languages in the European Union, and one of the three working languages of the European Commission. Recognized native minority languages in Germany are Danish, Low German, Sorbian, Romany, and Frisian.
  • 6. 6 Germany is a federal, parliamentary, representative democratic republic. Germany has a civil law system based on Roman law with some references to Germanic law. Germany has a member of European Union, NATO, OECD, the G8, the G20, the World Bank and the International Monetary Fund. 3.3 Hofstede’s four dimensions of culture Geert Hofstede develops a major four dimensional framework by which measure several key attribute of culture. This framework emerged as a result of his research on IBM employees and has a since attached considerable among business scholars. It describes the effects of a society's culture on the values of its members and how these values relate to behavior, using a structure derived from factor analysis. The four dimensions are power distance, individualism vs collectivism, masculinity vs femininity and uncertainty avoidance. 35 67 66 65 0 10 20 30 40 50 60 70 80 Powder distance Individualism Masculinity Uncertainty avoidance culture value of Germany
  • 7. 7 3.4 Greet Hofstede develop a four dimensional Low Power distance3.4.1 This dimension expresses the degree to which the less powerful members of a society accept and expect that power is distributed unequally. Everyone sees each other as equals, in every way possible. This kind of value system is not always favorable for expedient and responsive decisions-making processes in corporate setting. According to Hofstede's cultural dimensions, Germany is a low power distance country with the score 35. The power distance dimension indicates the degree of equality of the people in the society. Therefore, the low power distance score of Germany reveals the equality of the people regardless of their position and status. In professional situations, Germans place great emphasis on being correct and punctual. It is therefore helpful to keep to the agreed time for meetings or presentations. This also applies to private appointments. If you cannot keep an appointment or are likely to be late, it is advisable to give notice of this in good time through a colleague or by telephone. German country parent lets children to eat whatever children wanted, that shows a low power distance. Their families on the distance index scales are equal. That children wants to eat candy for dinner, they can. Germany’s culture the relationship between bosses and subordinates is one of dependence. When in a low power distance society the relationship between bosses and subordinates is one of interdependence. Individualism3.4.2 The degree to which individuals and groups are in societies, the pressure is put on personal achievements and individual rights. People are expected to stand up for themselves and their immediate family and to choose their own relationships. According to Hofstede's cultural dimensions, The Individualism ranking Germany is 67 Small families with a focus on the parent-children relationship rather than aunts and uncles are most common.
  • 8. 8 Individualistic cultures are oriented around them self-mentality. For example, German people more willing get a new job him or herself from company; their more likely getting marry their personal choice otherwise like to get a divorce their choice. German is independent country; they place an important of taking care of family. However, because German family is not an extended family, as their grandparents usually live peacefully by their own. For this reason, instead of taking care of grandparents, German teenagers have more time to get a job to raise more money, also to help their spouse get extra income. Therefore, German becomes increasingly individualism. Masculinity3.4.3 The distribution of emotional role is between the genders. Masculine cultures' values are competitiveness, assertiveness, materialism, ambition and power, feminine cultures place more value on relationships and quality of life. According to Hofstede's cultural dimensions, with a score of 66 Germany is considered a masculine society. The school systems and other competing environments have embedded into the people of Germany. Moreover, masculinity also refer to high assertiveness, means that German are confrontational among their friends. Straightforward is acceptable even it possibly cause a fight. However, a fight holds only in a short period as German people prefer to debate and discuss problems reasonably. In term of business, Germany is conservative, where humor is not appreciated. German people also easily become aggressive, when they disagree with other's idea. German culture people expand their wealth. The man and woman are often live and work long hour as well as part time vacancies in Germany.
  • 9. 9 Uncertainty Avoidance3.4.4 This dimension concerns the level of acceptance for uncertainty and ambiguity within a society. A country with a high uncertainty avoidance score will have a low tolerance towards uncertainty and ambiguity. As a result it is usually a very rule-orientated society and follows well defined and established laws, regulations and controls. According to Hofstede’s model, Germany has a score of 65 in this dimension. The Germany businesses, rules, regulations, plans, and contracts are very significant. German entrepreneurs closely focus on rules; sometimes lead to limitations of creatively. The example in Germany society, those people are a fast driver, they strictly follow the traffic light. In case that some accident incurred, such as hitting people, German rarely flees as it is considered as a severe violation of law. Moreover, make an organized society, German people really place an important on order, or queue. Not cutting line or queue is considered as a basic manner in Germany. Some of the Germany’s low uncertainty cultural measure are usually a country with a young history, the population is much more diverse due to waves of immigration, risk is embraced as part of business. Innovation and pushing boundaries is encouraged.
  • 10. 10 4. Implications of Hofstede Cultural dimension for the organization Social implications mean the results or values to society in response to something happening. Implication effect may be two types in Nolimit organization.  Consumer buying behavior  Employee relationship and company structure 4.1 Consumer buying behavior Culture is the complex of beliefs of human societies, their roles, behavior, values, traditions, customs and traditions. Culture is an extremely important concept to understand consumer behavior and that needs to be examined. Explain below four type of cultural relationship relating to cultural effect on consumer behavior. Power distance effect on consumer buying behavior4.1.1 People from cultures with a large power distance are more likely to be opinion seekers than those from cultures with a small power distance 4.1.1.1 Opinion seeking The high power distance country has to be certain age and own certain amounts of wealth to qualify as an opinion leader and they have possess power over them otherwise the low power distance country less recognized and there will be fewer people. Masculinity vs Femininity effect in consumer behavior4.1.2 The fundamental idea behind masculinity is the differentiation of sex roles within society. This idea is established when it comes to decision making in the family.
  • 11. 11 4.1.2.1 Decision making Femininity culture people are making decision by husband dominant but masculinity people are making purchase decision by themselves. Individualism vs collectivism effect in consumer behavior4.1.3 4.1.3.1 Decisions make Individual countries make an individual decision and collectivism makes a decision collective decision in the buying activities. Therefore selling the product individualist appeal activities are separately and collectivism countries participate in group activities, more concern about in their group as well as fell to conform group opining. Individual country has a self- confident their purchasing activity but collectivism countries are family orientation in their purchasing activity. It influence extend their mainly choice. As a result company should make a decision. Uncertainty avoidance effect in consumer behavior4.1.1 Identifying the consumer behaviors related to uncertainty avoidance, it is necessary to determine those with an element of risk or uncertainty involved as these will be the behaviors most affect 4.1.1.1 Brand loyalty People from cultures high in uncertainty avoidance are more likely to remain brand loyal in their purchase of products or services than those from cultures low in uncertainty avoidance. 4.1.1.2 Perceived risk Individuals high in uncertainty avoidance have a lower tolerance for ambiguity, and experience higher concern and stress in their lives. In addition, they are also less willing to take risks in life. Therefore, when these people perceive a high risk associated with a product or service, they will not purchase this product or service. They will look for less risky alternatives.
  • 12. 12 4.1.1.3 Innovations People from cultures that are high in uncertainty avoidance will be less likely to seek out innovative products or services than those from cultures that are low in uncertainty avoidance. 4.1.1.4 Information search People from cultures high in uncertainty avoidance will be more likely to engage in information search than those from cultures low in uncertainty avoidance.
  • 13. 13 4.2 Employee relationship and company structure According to Hofstede’s four major factor which influence of the workplace. Power Distance High power distance country has high ranking officers and reporting officers but low power distance country people subordinate their friends. In low power distance business country’s boss communicates friendly with their staff and boss will not control by their posting. The normal staff and CEO greeting to handshake and communicate to start greetings then when leaving good bye. The employment don’t motivate to workers, have a job security, being formal straight forward and positive appreciation for contributions and ideas. German believes equality relation in their workplace. It may be respect to that people. But, high power distance country people panic to communicate with their boss. Power distance index refers to the differences in the work culture as per the power delegated to the employees. There are some organizations which believe in appointing team leaders or team managers who are responsible for their respective teams and have the challenge of extracting the best out of the members. The team members also have to respect their team leaders and work as per their orders and advice. However in some organizations, every employee is accountable for his own performance. No special person is assigned to take charge of the employees. The individuals are answerable to none except for themselves. Every employee gets an equal treatment from the management and has to take ownership of his/her own work. Individualism Vs Collectivism4.2.1 Individualism country when you give individualistic goal will achieve and in the collective country team target. So, the way to business company structure also have to change.
  • 14. 14 There are some organizations which strongly rely on team work. Here individuals with a common interest come together and work in agreement as a team. These organizations believe that the output is always more when individuals exchange their ideas, discuss things among themselves to come out with innovative ideas. In such a scenario the employees share a healthy relationship and take each other’s help when required. However certain organizations follow a culture where individuals do not believe in working as a single unit and prefer working individually. Masculinity vs. Femininity4.2.2 This refers to the effect of differences in male and female values on the culture of the organization. Organizations where male employees dominate their female counterparts will follow different policies as compared to organizations where females have a major say in the decision making process of the organization. Male employees would be more aggressive as compared to the females who would be more caring and softhearted. The responsibilities also vary as per the sex of the employees. The female employees are never assigned something which requires late sittings or frequent travelling. The Suggestions for manager are coming to meeting from masculinity. The businesswomen will be treated with great respect and courtesy, their regardless of the actual seniority of the western party and they will be a decision maker, The manager must anticipate this and not be offended by this reaction so she “saves face” and Gradually over time, this apparent sexism will fade if she takes the time and gentle grace to build relationships slowly Uncertainty Avoidance4.2.3 Uncertainty avoidance index refers to a culture where employees know how to respond to unusual and unforeseen circumstances. It deals with the tolerance level of the employees in both comfortable and uncomfortable situations. Organizations try hard to avoid such situations and also prepare the employees to adjust well in all conditions.
  • 15. 15 5. Cultural factors The definition of culture, sum total of learned beliefs, values and customs that serve to direct consumer behavior in a particular country market. The culture’s eight categories are language, religion, values and attitudes, education, social organizations, technology and material culture, law and politics and aesthetics. Culture is something very important to international marketing and business man adopt themselves different type of culture. The international marketing needs to take into account the local culture of the country in which you wish to market. 5.1 Components of Culture Component of Culture ReligionLanguage Aesthetics Law and Politics language Technology & Material cultural Social organization Education Value and attitude
  • 16. 16 Language5.1.1 Language is major part in communication in different culture. Language can be consist of verbal and writing language as well as nor verbal language such as body language. The youth culture has developed its own creative approach on the German language. The German developed into a new language culture, with a strong impact on German entertainments media. The academic studies have so far been Germany. The type of guest worker literature has been renamed. Germany is fairly successful on the German literary, with most of them writing in both their mother tongue and the German literary works deal with, variety of language one should consider high context culture or low contexts culture. 5.1.1.1 High context and low context cultures Low context culture spoken language carries the emphasis of the communication. In the high context culture verbal communications tend to carry a direct message.so with consider body language. The context culture like Germany is considers low context culture. The spoken word carries most of the meaning. People clearly say what they want to convey without beating around the bush. Their goal is to get and information when communication with other people. However, with fields regard to context, low context system tends to be more complex as the spoken word has to make up for what is missing in the context. As a result low context communization styles show less intuitive understanding, which makes them slow and less efficient.
  • 17. 17 Religion5.1.2 The two main religions of Germany are Roman Catholic and Protestant. Many German festivals and traditions date back to pre-Christian times. The purposes of some festivals were to drive out the ghosts of winter and bring spring early. Many festivals are based on holidays from the religious calendar such as Easter and Christmas. The considering German an important aspects of society and culture in religion particular approach. The Muslim life has been increase, which can be also being seen in the considerable rise of scientific publication on Islamic communities, the way of building the mosques or attitudes of Muslim immigrants. These effects to include the construction of represent mosques and Muslim cemeteries, the practical of Muslim burial rituals, dress codes, the ritual slaughtering of animal or the introducing or the public school. So, the more opportunity to consider the Muslim people in Germany. Germans are considered to be very sociable country. They are professional performance success are particular important for most Germans, as is leisure time, which is best spent with family and friends and the Germans like shopping. The Nolimit would like to make a special mention of a few characteristics. German constitute to freedom of belief. Anyone can freely have a joint a religions community, change or leave it, or decide of all religions and philosophical communities. Value and attitude5.1.3 Values and attitudes differ from country to country. So if marketers are planning take marketing activities in service overseas make sure that you have a good grasp the locality before you enter the market. In German country, Time means equal to money and this is economic value. Time is the opportunity cost of the time that a traveler spends on his/her journey in Germany. In essence, this makes it the amount that a traveler would be willing to pay in order to save time, or the amount they would accept as compensation for lost time.
  • 18. 18 Education5.1.1 The male and female has 99% of literacy rate.it compare than other countries very high as well as the age of 15 and can over read and write Education may impact the type of message or even the medium that you employ. For example, in countries with low literacy levels, advertisers would avoid communications which depended upon written copy, and would favors radio advertising with an audio message or visual media such as billboards. The labelling of products may also be an issue. Technology and Material cultural5.1.2 Technology is a term that includes many other elements. It includes questions such as is their energy to power our products? Is there a transport infrastructure to distribute our goods to consumers? Does the local port have large enough cranes to offload containers from ships? How quickly does innovation diffuse? Also of key importance, consumers actually buy material. Technology change in work is different thinks today. It is not job changing and it is everything for cultural different. The people always too busy the world. So, the company system data access to staff's lap tab and tab.
  • 19. 19 6. Finding & Conclusion This study reports explain culture, value, and behavior of German country. This analyze has been made for Nolimit. Analyze clearly said there is opportunity to Nolimit. In Germany, man and woman like to work many hours in a day in private organization. The touch work environment is not always good. Germany people are willing to get new jobs from company. They are taking own choice in wedding. if they like, live both together. If not divorce. Germany people are accurate in their times. Germany society that relies on rules, laws and regulation are protecting their lives. The staffs are able to wear what their company respects free. German employees don’t be emotional in meeting but also employees say their likes individualistically. The value for money concept is working among employees who don’t waste their time. Most of business meeting avoid drinking beer in meeting but the legal drinking age in Germany is 15. Germans are punctuality, politeness, conservative and very effective work. Germany is monopoly country where is time is value for money. That country people and employment don’t waste time. Germany companies select the short name of company name. Their mother tongue is German. Most people used German than English. The education literacy is 99%. Children go to school in age 5. Main religions of Germany are Roman Catholic and Protestant and Islamic religion is increasing there. New technologies are used in many work places such as industrial product. These all system of German is very favor Nolimit to operate in Germany.
  • 20. 20 7. Recommendations Abuse of alcohol and low relation among parents with their children are common in Germany. This may be effect their child future life, they would like to overtime work, Muslim female like to work with cultural dress, like good relation with CEO and staff as well as both parties work more at privet organization. So, Nolimit consider to getting female and male employee to for their organization. Germany is cold climate country. When Nolimit planning that marketing activity. Nolimit exports more cold dress of sweeter, cold jacket, hand close, etc. as well as low focus of others item. Children born rate is very low level in Germany and the granter parents and working employees are the population more. So Nolimite that market segment should focus most employee and elders. The Germany people are punctuality, value time for money and hard work. So, The Nolimit when operating to business is in Germany all of make good for their employees.
  • 21. 21 8. Reference  International marketing. Cengage Learning- Indian edition.  http://www.nolimit.lk/  http://en.wikipedia.org/wiki/Germany  http://www.indexmundi.com/germany/  http://www.cyborlink.com/besite/germany.htm  http://webcache.googleusercontent.com/search?q=cache:YHo5Z_4XFVYJ:buinternationa lmanagement.wikispaces.com/file/view/Hofstede%2Bcomparison%2Bof%2BGermany% 2Band%2BChina.doc+&cd=4&hl=en&ct=clnk&gl=lk  https://sites.google.com/site/thailandgermany/german/hofstedegr/power-distanceth  https://sites.google.com/site/thailandgermany/german/hofstedegr/individualismgr  www.howtogermany.com  http://www.germanculture.com.ua/library/facts/bl_religion.htm http://managementstudyguide.com/hofstede-model.htm  https://www.youtube.com/watch?v=_GOVVZbzsMs  https://www.youtube.com/watch?v=WqwbbJSPYTw