Hive Marketing is a consulting firm that specializes in unique marketing strategies to help clients increase revenue. They draw on 15 years of expertise to provide customized solutions using both traditional and digital tactics. Case studies provided show how Hive has helped clients in various industries grow their businesses through strategies like social media marketing, email campaigns, and public relations work.
This document discusses marketing concepts as they relate to various service industries, including banking, education, hospitals, and tourism. For banking, it outlines the three phases of traditional banking, development banking, and modern bank marketing in India. It also discusses the 7Ps of marketing - product, price, promotion, place, people, process, and physical evidence - as applied to financial services, education, hospitals, and tourism. For each industry, it provides examples of how core and supplementary products/services are developed and how the 7Ps framework guides marketing strategies.
The document provides marketing services for hotels, restaurants, and wineries. It outlines services including social media management, online reputation management, blogging, sales team support, copywriting, and customized consulting. Case studies are presented showing success with a Napa hotel's identity development and a Florida restaurant's special events promotion on Facebook that drove revenue and attendance.
Using social media to impact your brand.seffSusan Barry
This document provides tips and strategies for using social media to impact brands. It discusses how social media can be confusing with many tools but the key is having a strategy to humanize your brand. The document outlines what works on social media like being authentic and transparent, treating it like a conversation not a sales pitch. It also discusses what doesn't work and provides tips for Facebook, Twitter, LinkedIn and other platforms. The document emphasizes quality over quantity and having a measurement strategy for social media.
This document discusses using social media in hotels. It defines social media as a conversation rather than a sales pitch. It emphasizes building communities through social networks to develop deeper relationships with customers at low cost. It provides strategies for social media including being authentic, treating accounts like a cocktail party through listening, and facing complaints head on. It also offers quick tips for using Facebook, Twitter, and LinkedIn to promote hotels.
Marketing of educational services has become important due to increasing competition between institutions. Educational institutions need to differentiate their products and services to attract students. Marketing strategies for educational institutions include understanding customer needs and criteria for selection. The marketing mix for educational institutions consists of the 7Ps - product, price, place, promotion, people, physical evidence, and process. Case studies of educational marketing include MT Educare, which has expanded from small coaching classes to over 162 centers across countries through diversification, branding, and innovative promotional activities like helplines and orientation programs. Future scope of educational marketing includes leveraging the internet and e-learning.
Hospitality marketing deals with both tangible products like hotel rooms and food, as well as intangible experiences. It discusses the meaning of hospitality as welcoming guests and meeting their basic needs. The document then covers the various sectors within the hospitality industry, characteristics of services, challenges for marketers, and the 7 Ps marketing mix framework as applied to hospitality. It provides examples of how different target markets have unique product and service needs and how location, advertising, sales promotions, and other marketing strategies are used in hospitality.
1) Education is a service industry that is becoming increasingly competitive, especially for specialized fields like management and computer education, as more institutions have opened.
2) As competition rises, educational institutions need to consider marketing strategies like product differentiation, extension, and integration. Education provides intangible benefits to students like increased knowledge and skills.
3) When marketing educational services, schools should understand student criteria like reputation, placement success, and facilities/fees. They should also define their unique competitive position and marketing mix of product, price, place, promotion, and people.
Social Media Marketing for Professional ServicesJeff Bullas
http://www.jeffbullas.com/ Traditional marketing doesn’t work for professional serivices!
So networking, giving & receiving Introductions, building relationships and being known as the subject matter “Experts”
Does Work!
Social Media marketing is about having conversations and building relationships.
Sound Familiar!
In this presentation we look at 17 tips and tactics to promote and market your professional services company using social media
This document discusses marketing concepts as they relate to various service industries, including banking, education, hospitals, and tourism. For banking, it outlines the three phases of traditional banking, development banking, and modern bank marketing in India. It also discusses the 7Ps of marketing - product, price, promotion, place, people, process, and physical evidence - as applied to financial services, education, hospitals, and tourism. For each industry, it provides examples of how core and supplementary products/services are developed and how the 7Ps framework guides marketing strategies.
The document provides marketing services for hotels, restaurants, and wineries. It outlines services including social media management, online reputation management, blogging, sales team support, copywriting, and customized consulting. Case studies are presented showing success with a Napa hotel's identity development and a Florida restaurant's special events promotion on Facebook that drove revenue and attendance.
Using social media to impact your brand.seffSusan Barry
This document provides tips and strategies for using social media to impact brands. It discusses how social media can be confusing with many tools but the key is having a strategy to humanize your brand. The document outlines what works on social media like being authentic and transparent, treating it like a conversation not a sales pitch. It also discusses what doesn't work and provides tips for Facebook, Twitter, LinkedIn and other platforms. The document emphasizes quality over quantity and having a measurement strategy for social media.
This document discusses using social media in hotels. It defines social media as a conversation rather than a sales pitch. It emphasizes building communities through social networks to develop deeper relationships with customers at low cost. It provides strategies for social media including being authentic, treating accounts like a cocktail party through listening, and facing complaints head on. It also offers quick tips for using Facebook, Twitter, and LinkedIn to promote hotels.
Marketing of educational services has become important due to increasing competition between institutions. Educational institutions need to differentiate their products and services to attract students. Marketing strategies for educational institutions include understanding customer needs and criteria for selection. The marketing mix for educational institutions consists of the 7Ps - product, price, place, promotion, people, physical evidence, and process. Case studies of educational marketing include MT Educare, which has expanded from small coaching classes to over 162 centers across countries through diversification, branding, and innovative promotional activities like helplines and orientation programs. Future scope of educational marketing includes leveraging the internet and e-learning.
Hospitality marketing deals with both tangible products like hotel rooms and food, as well as intangible experiences. It discusses the meaning of hospitality as welcoming guests and meeting their basic needs. The document then covers the various sectors within the hospitality industry, characteristics of services, challenges for marketers, and the 7 Ps marketing mix framework as applied to hospitality. It provides examples of how different target markets have unique product and service needs and how location, advertising, sales promotions, and other marketing strategies are used in hospitality.
1) Education is a service industry that is becoming increasingly competitive, especially for specialized fields like management and computer education, as more institutions have opened.
2) As competition rises, educational institutions need to consider marketing strategies like product differentiation, extension, and integration. Education provides intangible benefits to students like increased knowledge and skills.
3) When marketing educational services, schools should understand student criteria like reputation, placement success, and facilities/fees. They should also define their unique competitive position and marketing mix of product, price, place, promotion, and people.
Social Media Marketing for Professional ServicesJeff Bullas
http://www.jeffbullas.com/ Traditional marketing doesn’t work for professional serivices!
So networking, giving & receiving Introductions, building relationships and being known as the subject matter “Experts”
Does Work!
Social Media marketing is about having conversations and building relationships.
Sound Familiar!
In this presentation we look at 17 tips and tactics to promote and market your professional services company using social media
This document discusses social media strategies for businesses. It begins by defining social media as online tools that allow people to communicate without face-to-face interaction. The three most popular social media platforms for businesses are described as Facebook, Twitter, YouTube, Flickr, LinkedIn, and blogs. The document then addresses why businesses should have a social media strategy, how to measure the benefits and ROI of social media, and provides a case study example of a restaurant that increased revenue through social media.
Jane Smith
m: 07876 544 222
e: jane@firstwavem.co.uk
www.firstwavemarketing.co.uk
Firstwave Marketing
123 Main Street
London
SW1 1AA
Thank you for taking the time to consider Firstwave Marketing.
We look forward to discussing how we can help your business
achieve its full potential.
Kind regards,
Andrew Curzon
Managing Director
Firstwave Marketing
This document provides marketing strategies and tips for restaurants to increase revenue. It discusses using social media like Facebook, Twitter, and Foursquare to engage customers and promote special offers. It also emphasizes the importance of monitoring online reviews and responding to feedback to manage a restaurant's online reputation. A case study is presented on ModMarket, a fast casual restaurant that increased sales using innovative receipt marketing that listed nutritional information and discounts.
The document provides an overview of BoB School, a 6-day entrepreneurship programme founded by Linzi Boyd. The programme teaches entrepreneurs how to build famous brands, maximize physical and non-physical assets, and disrupt their industries. It helps identify entrepreneurs' unique brand assets and build strategic plans to leverage channels, create compelling products, and launch effective marketing campaigns to achieve scale. Past students commend how the customized programme equipped them to strengthen their brands and businesses.
Growing Instagram Results Through Partnerships, Liz Kennedy, Social Fresh Con...Social Fresh Conference
This document outlines FreshDirect's strategy for growing their Instagram presence through partnerships. It discusses finding partners who will delight followers, taking risks by partnering with influencers outside their category, evolving partnerships over time through different content types and multi-day/multi-partner campaigns, and defining success through unique content, cadence, reach and tying campaigns into broader brand priorities while documenting results. The strategy is centered around their "Fab 4" pillars of partnering, delighting followers, disrupting expectations, and continually evolving their approach.
The document provides 10 tips for PR and social media. It emphasizes building credibility through branding, prioritizing audiences like customers and employees, and using PR for outreach. PR is an ongoing effort that requires planning messaging, spokespeople training, and collateral. PR is not necessarily expensive and social media is part of an overall communications mix. Not every company needs a full social media strategy but it should engage audiences by building an identity and consistency. The document includes a case study showing how PR and social media were used together to raise awareness of a green fuel product launch and billing solution.
The Egyptian Marketing Summit is a two-day conference organized by Nexus Training Solutions to bring together senior marketers. The summit will feature presentations from marketing experts Philip Kotler, Ramon Vullings, and Peter Fisk on topics including Marketing 3.0, business model innovation, and strategies for 21st century marketers. Attendees can choose between a standard pass for 2,495 EGP or a VIP pass for 4,495 EGP that includes additional perks like premier seating and a private dinner with Philip Kotler. Sponsorship opportunities are also available for companies to promote their brand and connect with marketing decision-makers.
The document provides strategies for unlocking the real value of social media and connected customers. It discusses that social media tools are not business strategies on their own. It then outlines 5 tangible strategies: [1] Listen to online conversations; [2] Talk and provide valuable content; [3] Support customers through social media customer service; [4] Energize brand advocates; and [5] Embrace customer feedback to improve products. The presentation aims to show how these strategies can help businesses move from just acquiring fans to achieving real business goals through an engaged social community.
Exposure Ninja - Making Social Media Marketing ProfitableExposure Ninja
In this webinar, Social Media Ninja Kavita Sharma will be giving you a guide to growing your business in the long and short term using Twitter, Facebook, Google+, LinkedIn and YouTube. From planning your content to timing your posts, building your audience and optimising your profiles, this 45 minute Webinar with 15 minute Q&A will help you ninja-ify your social, whatever your business.
Buy the guide here: http://exposureninja.com/product/the-essential-social-media-guide/
Watch the webinar here: http://exposureninja.com/webinar-replay-profitable-social-media-marketing/
This document summarizes a webinar on proving social media ROI. It introduces four speakers on the topic: the CEO of a social media benchmarking company, a business strategist known for writing the first social media ROI model, a PR manager from Microsoft, and the founder and CEO of a social media agency. The webinar aims to discuss challenges in quantifying social media ROI and providing frameworks for evaluating ROI. Case studies are presented on occasion-based marketing, campaign launches, and issues tracking using social media metrics and insights.
The DIY Newsroom: a new approach to communicationsSTUART HOWIE
The document discusses setting up an internal "DIY Newsroom" using a 5-step SMARTTM solution to improve organizational communications and stand out from competitors. It provides an overview of common communication problems organizations face and mistakes made. The SMARTTM solution guides clients through workshops and a 13-week program to develop a communications strategy, media ecosystem, and transform their approach to become recognized leaders in their sector.
This document is a resume for Lian Okolie, who has over 5 years of experience in marketing and PR roles. Her most recent role was as Marketing/PR Executive at Voxafrica TV, where she exceeded sales targets, increased website traffic, and secured major media partnerships. She is seeking a new position that allows her to fully utilize her skills in marketing, PR, events management, and client relations.
The document introduces The Juice Agency, a new marketing agency focused on digital strategies. It provides an overview of their services, which include branding, marketing strategy, social media campaigns, website design, and more. The Juice Agency takes a strategic approach, starting with understanding clients' environments and goals, then ideating and growing innovative campaign ideas. They emphasize agility, seeing clients as partners, and constantly adapting campaigns based on performance. The agency was founded by Spencer Saunders and is led by a team with experience in design, marketing, and event management.
This document discusses how social media can help grow businesses if utilized properly. It is authored by Thomas Crawshaw, director of Initi8 Marketing, a social media marketing agency. Crawshaw discusses how he successfully used social media as a DJ to promote himself and increase bookings. He now helps businesses of all sizes develop social media strategies to achieve their goals, such as increasing website traffic, conversions, or audience engagement. The document emphasizes defining clear goals and metrics for measuring social media returns on investment. It provides examples for how Initi8 helped a hair salon acquire new customers and a magazine increase brand awareness through strategic social media campaigns.
We helped Fresh Express achieve measurable ROI by developing a product traceability microsite to provide consumers information about their bag of salad by entering a product code. This increased traffic to their website by 800% within 10 days. We also helped transform their marketing by adding 40,000 newsletter subscribers and signing up 130,000 people for a sweepstakes in just 8 weeks. For Chiquita, we raised brand awareness of their targeted audience from 18% to 36% in six weeks and increased their website traffic by 700% in four weeks by developing an integrated website, CRM, social media and PR program.
How Traditional PR, Done Right, Can Accelerate Your Franchise SystemAshlie Lanning
Traditional PR involves generating unpaid media coverage through outlets like TV, radio, print and online to reach business, consumer and other audiences. When integrated properly within a marketing plan, PR can exponentially increase a brand's credibility compared to paid advertising while helping to create relevant content. For franchise systems, PR is used to grow the system, help franchisees increase business, and maximize royalty streams. When PR works well for a company, it tends to be because they have clear goals, commitment from leadership, and a differentiated product. Metrics like media impressions, web traffic, and new leads are used to measure PR success.
Marketing Tactics: Referral Building, Partnership Marketing, and Social MediaMelissa Forziat
A tactical discussion of good marketing techniques for small business owners, including building word of mouth and referrals, developing partnerships, and maximizing social media.
From Melissa Forziat Events and Marketing in partnership with the Michigan SBDC.
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
This document discusses social media strategies for businesses. It begins by defining social media as online tools that allow people to communicate without face-to-face interaction. The three most popular social media platforms for businesses are described as Facebook, Twitter, YouTube, Flickr, LinkedIn, and blogs. The document then addresses why businesses should have a social media strategy, how to measure the benefits and ROI of social media, and provides a case study example of a restaurant that increased revenue through social media.
Jane Smith
m: 07876 544 222
e: jane@firstwavem.co.uk
www.firstwavemarketing.co.uk
Firstwave Marketing
123 Main Street
London
SW1 1AA
Thank you for taking the time to consider Firstwave Marketing.
We look forward to discussing how we can help your business
achieve its full potential.
Kind regards,
Andrew Curzon
Managing Director
Firstwave Marketing
This document provides marketing strategies and tips for restaurants to increase revenue. It discusses using social media like Facebook, Twitter, and Foursquare to engage customers and promote special offers. It also emphasizes the importance of monitoring online reviews and responding to feedback to manage a restaurant's online reputation. A case study is presented on ModMarket, a fast casual restaurant that increased sales using innovative receipt marketing that listed nutritional information and discounts.
The document provides an overview of BoB School, a 6-day entrepreneurship programme founded by Linzi Boyd. The programme teaches entrepreneurs how to build famous brands, maximize physical and non-physical assets, and disrupt their industries. It helps identify entrepreneurs' unique brand assets and build strategic plans to leverage channels, create compelling products, and launch effective marketing campaigns to achieve scale. Past students commend how the customized programme equipped them to strengthen their brands and businesses.
Growing Instagram Results Through Partnerships, Liz Kennedy, Social Fresh Con...Social Fresh Conference
This document outlines FreshDirect's strategy for growing their Instagram presence through partnerships. It discusses finding partners who will delight followers, taking risks by partnering with influencers outside their category, evolving partnerships over time through different content types and multi-day/multi-partner campaigns, and defining success through unique content, cadence, reach and tying campaigns into broader brand priorities while documenting results. The strategy is centered around their "Fab 4" pillars of partnering, delighting followers, disrupting expectations, and continually evolving their approach.
The document provides 10 tips for PR and social media. It emphasizes building credibility through branding, prioritizing audiences like customers and employees, and using PR for outreach. PR is an ongoing effort that requires planning messaging, spokespeople training, and collateral. PR is not necessarily expensive and social media is part of an overall communications mix. Not every company needs a full social media strategy but it should engage audiences by building an identity and consistency. The document includes a case study showing how PR and social media were used together to raise awareness of a green fuel product launch and billing solution.
The Egyptian Marketing Summit is a two-day conference organized by Nexus Training Solutions to bring together senior marketers. The summit will feature presentations from marketing experts Philip Kotler, Ramon Vullings, and Peter Fisk on topics including Marketing 3.0, business model innovation, and strategies for 21st century marketers. Attendees can choose between a standard pass for 2,495 EGP or a VIP pass for 4,495 EGP that includes additional perks like premier seating and a private dinner with Philip Kotler. Sponsorship opportunities are also available for companies to promote their brand and connect with marketing decision-makers.
The document provides strategies for unlocking the real value of social media and connected customers. It discusses that social media tools are not business strategies on their own. It then outlines 5 tangible strategies: [1] Listen to online conversations; [2] Talk and provide valuable content; [3] Support customers through social media customer service; [4] Energize brand advocates; and [5] Embrace customer feedback to improve products. The presentation aims to show how these strategies can help businesses move from just acquiring fans to achieving real business goals through an engaged social community.
Exposure Ninja - Making Social Media Marketing ProfitableExposure Ninja
In this webinar, Social Media Ninja Kavita Sharma will be giving you a guide to growing your business in the long and short term using Twitter, Facebook, Google+, LinkedIn and YouTube. From planning your content to timing your posts, building your audience and optimising your profiles, this 45 minute Webinar with 15 minute Q&A will help you ninja-ify your social, whatever your business.
Buy the guide here: http://exposureninja.com/product/the-essential-social-media-guide/
Watch the webinar here: http://exposureninja.com/webinar-replay-profitable-social-media-marketing/
This document summarizes a webinar on proving social media ROI. It introduces four speakers on the topic: the CEO of a social media benchmarking company, a business strategist known for writing the first social media ROI model, a PR manager from Microsoft, and the founder and CEO of a social media agency. The webinar aims to discuss challenges in quantifying social media ROI and providing frameworks for evaluating ROI. Case studies are presented on occasion-based marketing, campaign launches, and issues tracking using social media metrics and insights.
The DIY Newsroom: a new approach to communicationsSTUART HOWIE
The document discusses setting up an internal "DIY Newsroom" using a 5-step SMARTTM solution to improve organizational communications and stand out from competitors. It provides an overview of common communication problems organizations face and mistakes made. The SMARTTM solution guides clients through workshops and a 13-week program to develop a communications strategy, media ecosystem, and transform their approach to become recognized leaders in their sector.
This document is a resume for Lian Okolie, who has over 5 years of experience in marketing and PR roles. Her most recent role was as Marketing/PR Executive at Voxafrica TV, where she exceeded sales targets, increased website traffic, and secured major media partnerships. She is seeking a new position that allows her to fully utilize her skills in marketing, PR, events management, and client relations.
The document introduces The Juice Agency, a new marketing agency focused on digital strategies. It provides an overview of their services, which include branding, marketing strategy, social media campaigns, website design, and more. The Juice Agency takes a strategic approach, starting with understanding clients' environments and goals, then ideating and growing innovative campaign ideas. They emphasize agility, seeing clients as partners, and constantly adapting campaigns based on performance. The agency was founded by Spencer Saunders and is led by a team with experience in design, marketing, and event management.
This document discusses how social media can help grow businesses if utilized properly. It is authored by Thomas Crawshaw, director of Initi8 Marketing, a social media marketing agency. Crawshaw discusses how he successfully used social media as a DJ to promote himself and increase bookings. He now helps businesses of all sizes develop social media strategies to achieve their goals, such as increasing website traffic, conversions, or audience engagement. The document emphasizes defining clear goals and metrics for measuring social media returns on investment. It provides examples for how Initi8 helped a hair salon acquire new customers and a magazine increase brand awareness through strategic social media campaigns.
We helped Fresh Express achieve measurable ROI by developing a product traceability microsite to provide consumers information about their bag of salad by entering a product code. This increased traffic to their website by 800% within 10 days. We also helped transform their marketing by adding 40,000 newsletter subscribers and signing up 130,000 people for a sweepstakes in just 8 weeks. For Chiquita, we raised brand awareness of their targeted audience from 18% to 36% in six weeks and increased their website traffic by 700% in four weeks by developing an integrated website, CRM, social media and PR program.
How Traditional PR, Done Right, Can Accelerate Your Franchise SystemAshlie Lanning
Traditional PR involves generating unpaid media coverage through outlets like TV, radio, print and online to reach business, consumer and other audiences. When integrated properly within a marketing plan, PR can exponentially increase a brand's credibility compared to paid advertising while helping to create relevant content. For franchise systems, PR is used to grow the system, help franchisees increase business, and maximize royalty streams. When PR works well for a company, it tends to be because they have clear goals, commitment from leadership, and a differentiated product. Metrics like media impressions, web traffic, and new leads are used to measure PR success.
Marketing Tactics: Referral Building, Partnership Marketing, and Social MediaMelissa Forziat
A tactical discussion of good marketing techniques for small business owners, including building word of mouth and referrals, developing partnerships, and maximizing social media.
From Melissa Forziat Events and Marketing in partnership with the Michigan SBDC.
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Hive marketing client case studies
1. 1
about hive marketing
Hive Marketing is a consulting firm that
specializes in helping clients make more
money through unique marketing strategies and
tactics.
Drawing on 15 years of corporate marketing
expertise, Hive uses everything from the
latest social media tools to good old-
buzz that sticks™
fashioned hand-to-hand combat to provide
boutique solutions that let companies focus
on counting their cash.
2. 2
my approach
1. lead with ideas: consider this a “broad
strokes” view of how my mind works
rather than a detailed action plan.
2. provide options: choose from several
ways to work with me, or mix and match.
3. deliver results: expect clear
deliverables and timely execution.
4. 4
[case study one]
Liza’s Kitchen is a family restaurant focused on high-
quality ingredients and fresh preparations of food in a
relaxed, beach atmosphere. With a new, larger
location and patio; beer and wine sales; and a new
evening meal period; there are several opportunities
that must be leveraged simultaneously in order to
maximize revenue. Liza’s Kitchen was embarking on a
period of major growth. Because the principals of the
business are fully engaged in the daily operation, now
was the time to bring in outside help to make sure
none of these opportunities are missed.
GOAL: Increase revenues while maintaining profit
margins and quality of life.
STRATEGIES:
[this client doesn’t use twitter. hive Streamline and Expand Catering Business
does traditional marketing and PR work Maximize Wine Sales and Expertise – Position Cat as
for them as well as social media.] Local Wine Expert
Position New Location for New or Non-Traditional
Types of Business
5. 5
[results]
Liza’s Kitchen
Facebook Fan Page
April 14, 2.30 pm 0 fans
April 16, 10.53 pm 296 fans
May 25, 2.14 pm 463 fans
July 15, 12.50pm 655 fans
Oct. 6, 12.34pm 923 fans
Dec. 3, 10.22am 1,009 fans
May 12, 12.26pm 1,368 fans
Fan Engagement
Favorite menu item 40 comments
Pre-Event Poll 17, 3, & 13 comments
Post-Event Poll 10 comments
Product Pictures 11 comments
Cooking Tips 3, 4, & 10 comments
Direct Calls to Action 8, 3, 2, 1, & 5 comments
Special Events via Facebook
Wine Tasting Strongest revenue performance ever for meal period
Cooking Demo Sold out event; sold highest amount of retail product ever
"Susan implemented a comprehensive strategy for us that is helping grow our business without killing us! HIVE built our
database from zero to 300 in three days, allowing us to reach out with new information real-time."
- Cat and Mike Meek, Proprietors
6. 6
[case study two]
This outplacement firm and its principal, Emory
Mulling, needed to modernize its positioning in
the marketplace. Having been out of the public
eye for 10+ years, Emory was ready to reemerge
with new messaging and new placement to
ensure he was thought of as relevant by potential
corporate clients.
GOAL: Create an up-to-date internet presence
that would position Emory as a leading expert on
workplace issues.
STRATEGIES:
[this client was pursuing a radio
show and other national media Use Facebook, Twitter, and a blog to improve
opportunities.] search results.
Respond to press queries calling for workplace
issues experts.
7. 7
[examples]
Mulling Corporation
When we started, the most recent search result for Mulling was from 1997. At the end of
our campaign, his results were only hours or days ago.
8. 8
[case study three]
Front Page News is a local patio bar and restaurant
focused on selling good times. While they aren’t
breaking new culinary ground with their menu,
Front Page News is known as a great place to hang
out after work. As new competitors entered the
marketplace and the economy tanked, FPN watched
sales erode. In order to shore up their market share
and hopefully gain new ground, the restaurant’s
owners felt the time was right to deploy new
marketing tactics.
GOAL: Remind customers why they fell in love with
Front Page News and stay top-of-mind for after
work drinking business.
STRATEGIES:
Use social media to communicate with current and
new customers.
[hive did traditional marketing Streamline email marketing to improve open and
and PR work for this client as well click-through rates.
as social media.] Evaluate new tools such as Groupon, FourSquare,
and Living Social.
9. 9
[examples]
Front Page News
Facebook Twitter
July 1 0 fans July 1 0 followers
August 1 327 fans August 1 65 followers
April 1 638 fans April 1 556 followers
Email Marketing
“Thank you so much for dragging us out of the 20th century and into the 21st. “ - Josh Sagarin, Proprietor
10. 10
[case study four]
This national hotel chain has an unusual mixture of
economy and luxury properties as a result of recent
mergers and acquisitions. They needed to breathe
life into their new loyalty program and to position
themselves against the competition effectively. The
chain had been essentially ignoring their web
presence and traveler review sites since growing in
size. With an extremely conservative corporate
culture, a social media campaign would have to
carefully considered before being launched.
GOAL: Understand the impact of social media on
guest perception and search ranking. Benchmark
the company and its top competitors.
STRATEGIES:
[this national hotel chain has a Benchmark and monitor three top competitors’
non-disclosure agreement with
hive marketing, so only
social media efforts.
generalized information is Monitor and address mentions of the chain online.
available.] Develop content that could be used if a social media
campaign got approved.
11. 11
[examples]
National Hotel Chain
Measure Confidential Competitor 1 Competitor 2 Competitor 3
National Chain
Strength 0% 0% 1% 1%
Sentiment 8:1 14:1 11:1 5:1
Passion 25% 16% 9% 58%
Reach 3% 6% 5% 6%
Ave 12 days 19 days 9 hours 12 hours
time/mention
Last mention 15 days ago 4 days ago <1 day ago <1 day ago
Unique authors 15 36 49 53
Positive 8 28 57 56
Neutral 16 46 152 219
Negative 1 2 5 11
12. 12
[case study five]
A FranNet consultant since 1999, Leslie Kuban
provides education and support to individuals who
are interested in owning franchised businesses.
Leslie has helped more than 250 people make the
transition from corporate life to business
ownership. Leslie had a database of 5,000+
prospects but felt that she wasn’t maximizing their
potential.
GOAL: Create ways to stay top of mind for prospects
without alienating them. Use social media tactics to
position client as a leader in her field.
STRATEGIES:
Create an email marketing plan to stay in contact
with prospects without spamming them.
Develop strategies for Facebook, Twitter, LinkedIn,
[hive handles a wide array of marketing YouTube, blogging, and other channels, including
for this client, including email setting up and optimizing profiles and compiling
marketing, social media, blog editorial, content.
PR, and seminar development.]
13. 13
[examples]
Leslie Kuban, FranNet of Georgia
Launched blog “Logic Does Not Apply.”
Increased email open rates by incorporating more
pictures and varying message types.
Growing Facebook engagement with frequent,
relevant content about business ownership, not
just Leslie’s products.
Jan 2011 Feb 2011 Mar 2011
Total Fans 99 105 109
Daily Active Users 10.97 20.5 29.55
Weekly Active Users 41.58 74.93 145.61
Monthly Active Users 93.97 117.75 394.68