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Hire Top Talent:
Using New Hire Performance
Data to Improve Hiring
Wednesday, June 13, 2018
11:00 a.m. PST // 2:00 p.m. EST
Hi, I’m Jen
Jen Koniuk
Digital Marketing Manager
Greenhouse
GREENHOUSE +
Webinar Tips
● You can connect to audio
using your computer’s
microphone and speakers
or, you may select “Use
Telephone”after joining
the Webinar
● All lines will be muted to
avoid background noise
● You can ask questions at
any time by typing them
into the Questions Panel
WEDDINGWIRE
OBJECTIVES
Learn how to build a better
feedback loop and continuously
improve your interview process by:
● Investing the team in
outcomes
● Building relationships with
hiring managers
● Leveraging data to iterate
GREENHOUSE + WEDDINGWIRE
Today’s Speakers
Lauren Holzer
Director of Talent Acquisition
WeddingWire
Rosa Gandler
Customer Success Manager
Greenhouse
GREENHOUSE +
“I think we have a tremendous responsibility because
our executives, leaders and the organizations we work
at are busy planning, putting together strategies,
financial plans, marketing plans, product roadmaps -
none of that happens unless we get the right people in
seat to scale with the organization.
WEDDINGWIRE
”
1. Focus the Team on
Outcomes
2. Build Relationships
3. Leverage Data
GREENHOUSE +
Align the Team
Our mission in recruiting is to hire
high quality talent who perform at
WeddingWire. Getting a “hire” is not
enough. Performance of those we hire
is the final measure in recruiting.
WEDDINGWIRE
1. Focus the Team on Outcomes
2. Build Relationships
3. Leverage Data
GREENHOUSE + WEDDINGWIRE
Hiring managers are bad at two
things: hiring and managing.
You need to develop your hiring managers!
GREENHOUSE + WEDDINGWIRE
Define the employee value
proposition together.
GREENHOUSE + WEDDINGWIRE
Nail down the
success profile.
GREENHOUSE + WEDDINGWIRE
Be transparent and
communicative.
GREENHOUSE + WEDDINGWIRE
Leverage market data.
GREENHOUSE + WEDDINGWIRE
Greenhouse Tools:
Build Strong
Relationships
GREENHOUSE +
Employee Value Proposition
WEDDINGWIRE
GREENHOUSE +
Process Alignment
WEDDINGWIRE
GREENHOUSE +
Communication
WEDDINGWIRE
GREENHOUSE + WEDDINGWIRE
GREENHOUSE + WEDDINGWIRE
Train Your Team on Your System
1. Focus the Team on Outcomes
2. Build Relationships
3. Leverage Data
GREENHOUSE + WEDDINGWIRE
Emotional
Intelligence
Data
Credibility
+
GREENHOUSE +
Gathering Performance Data - Sales
WEDDINGWIRE
GREENHOUSE +
Gathering Performance Data - Marketing/Dev
WEDDINGWIRE
Sample 90 Day Check-in: Manager Questions
Training My employee received the right amount of training required for the role.
Performance My employee possess the correct level of technical skills required to do the job.
Performance At this point, my employee is performing at the appropriate level for their role.
Growth I see my employee as a future high performer.
Alignment My employee is a successful hire.
Alignment If this employee is an unsuccessful hire, what soft or hard skills did the hiring team miss during the
interview process?
Training I have clearly communicated to my employee what is expected to be successful in this role.
Growth I have had a quality one on one with my employee.
GREENHOUSE + WEDDINGWIRE
● Team Lookbacks
○ Build credibility for the
recruiting team
○ Interviewer development
○ Identify process changes
Presenting the
Performance
Data to the
Team
GREENHOUSE + WEDDINGWIRE
Presenting the
Performance
Data
GREENHOUSE +
Performance Data to Iterate
WEDDINGWIRE
GREENHOUSE +
Performance Data to Iterate
WEDDINGWIRE
GREENHOUSE +
Performance Data to Iterate
WEDDINGWIRE
Hiring Manager Development - Adjusting paired interviewing
teams based on data
GREENHOUSE + WEDDINGWIRE
Greenhouse Tools:
Leverage Data
GREENHOUSE +
Analyze Data
WEDDINGWIRE
90 Days Post-Hire
Ask the manager to
asses these same
attributes!
Start with the scorecard:
GREENHOUSE +
Leverage Reports
WEDDINGWIRE
GREENHOUSE +
Candidate Export
WEDDINGWIRE
GREENHOUSE +
Automate the Reporting Process
WEDDINGWIRE
GREENHOUSE + WEDDINGWIRE
Action Plan &
Next Steps
GREENHOUSE +
Objectives
WEDDINGWIRE
Learn how to build a better feedback loop and continuously improve
your interview process by:
1. Investing the team in outcomes - Align with a mission!
2. Building relationships - Partner and communicate!
3. Leveraging data - Clean your data and start reporting!
GREENHOUSE +
Next Steps
WEDDINGWIRE
1. Align on how you will measure success for recruiting
2. Build out your hiring process collaboratively
3. Share key metrics with the team
4. Use Greenhouse as your central source of truth
5. Dive into the data!
…. Then iterate!
Questions?
Thank you.

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Hire Top Talent: Using New Hire Performance Data to Improve Hiring

Editor's Notes

  1. https://vimeo.com/266554592 https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/using-performance-data-get-better-hiring.aspx Picking Winners: Using Performance Data to Get Better at Hiring
  2. Making your hiring manager a better hiring manager and manager -Educating them By developing your hiring managers, you will both be more successful, and have a stronger relationship! A lot of hiring managers don’t know how to hire.
  3. Making your hiring manager a better hiring manager and manager -Educating them By developing your hiring managers, you will both be more successful, and have a stronger relationship! A lot of hiring managers don’t know how to hire.
  4. How does this help make hiring better?- allows us to better secure candidates and get them excited about the role. This positions the role beyond the job and showcases add value which allows you to better compete for talent.
  5. Making your hiring manager a better hiring manager and manager -Educating them By developing your hiring managers, you will both be more successful, and have a stronger relationship! A lot of hiring managers don’t know how to hire.
  6. Making your hiring manager a better hiring manager and manager -Educating them By developing your hiring managers, you will both be more successful, and have a stronger relationship! A lot of hiring managers don’t know how to hire.
  7. •A review of hiring and performance data for first 90 days, recruiting stats and market research •It is intended to inform all stakeholders including members of the People Team, hiring managers, and leaders Talent Mapping Lookbacks Sourcing, comp research Feedback is provided as part of our manager effectiveness certification program. ALL managers need to work this skill for their entire career. How is recruiting influencing and preparing managers- this directly impacts the business- when we get better at hiring as an organization. ▪Interviewer development- strengthening our interviewing skills to hire the best. This makes a HUGE impact on the business.
  8. Greenhouse should be the central source of truth for hiring data.