Hinopak Motors is a large commercial vehicle manufacturer in Pakistan with 65% market share. It aims to provide affordable, comfortable transportation to customers while contributing to the economy. The company values honesty, integrity and kaizen. It has a clear management structure and grade scale. Hinopak strives to minimize conflicts through fair hiring practices, information sharing, an open door policy, and manager workplace visits. Potential conflicts include those between workers and management or between worker groups. The collective bargaining agent plays a key role in company policies and resolving disputes. While management sometimes unavoidably causes conflicts, they are expected to resolve them ethically and avoid harm. Maintaining open communication and trust is important for conflict management.