3. CATERING, CLEANING & FACILITIES MANAGEMENT SERVICES
ORGANISATION CHART
Facilities Services Manager
Cleaning & FM Manager
Principal Resources Officer
Catering Services Manager
Operational Support Officer
Cleaning Services
Officers
Absence Management
Operational Support Officers
Catering Services
Officers
Area Cleaning
Supervisors
Admin Assistant
Project Support
Compliance
Food Services
Catering & Events
FM Officer
Resources Officer
FM Team Leaders
Area Catering Supervisors
Resources Officers
Asset Management
Finance & Performance
Cashless Project
Cleaning Supervisors
FM Assistants
Repairs & Maintenance Team
Foreperson Electrician
Repairs & Maintenance Operative
Cleaning Operatives
Caretaker-Stewards
H/Structure/Org Chart/CCFM/OrgCht2013/V2
Cooks 1 - 4
4.
5. Planned Actions: to drive the changes
⇒
⇒
⇒
⇒
⇒
⇒
⇒
⇒
⇒
⇒
Put in place a communications plan for janitors to access information and correspondence
Encourage janitorial post to be integrated within the school
Reinforcement of H&S circular issued by Director Feb. 2010,
Working at heights: provide training, equipment and routine servicing
ECS to review issues which are compromising H&S
Scrutiny of Overtime
Provision of PPE for all Clear understanding of allocation of PPE and willingness to supply
Contact Janitorial staff in relation to janitors houses contact all tenants to confirm
Review current janitorial job description
Seek approval to map out implementation plan over all the ECS estate for FM – approved at ECS Committee in
March 2012
⇒ Start discussions with EDT in conjunction with H&S team creating structured training programme for all
FM/janitorial staff
⇒ Establish a system for janitors to provide feedback on issues
6. • Phase 1 ,2, 3 and 4 complete
• 4 Team Leaders appointed
• 28 FMA’s appointed
• 5 FTE Caretaker Stewards
• 64 ECS establishments with FM Service by
October 2013
• FM Officer appointed
• Admin Assistant (projects) appointed
7. VEHICLE EQUIPMENT CHECKLIST
Grounds Equipment
• Yard Brush
• Long handled shovel
• Hoop Bag Holder
• Garden Rake &Hoe
• Watering Can
• Hedge Shear
• Secateurs Set
• Leaf Blower
Window Cleaning Equipment
•
•
•
•
• Telescopic Pole
• Sleeve & Squeegee x 1
• Scrubbing Brush
• Long Handled Scraper
• Window Cleaning
• Cobweb Collector x 1
•
•
•
•
•
•
•
•
• Folding Trolley
• Hazard Tape
• ’ Adjustable Spanner
• SurForm Planer x 1
• Screen Wash
•
• Mobile Phone Charger
• Bungee Cords
Digging Spade & Fork
Litter Picker
Leaf Rake
Weeding Tool
Miscellaneous
•
•
•
•
•
•
•
•
Saw/ Hacksaw
Duck Tape ( Black/silver)
Cones/Barriers
Plunger
Sandpaper
2 Stroke Oil
Pooper Scooper / Bags
First Aid Kit
Tool Kit
Glass Suction Pads
Spanner Socket Set
WD40
Tyre Pressure Tread
5L Petrol Can
Folding Wheelbarrow
Sharps Box
Cleaning Equipment
• Red Mop Bucket c/w
handle & mop head
• Black Bags
• Cleaning Cloths
• Blue Mop Bucket c/w
handle & mop head
• Blue Hand Bucket x 1
• Spray Chemical Bottle
• Body Spill Kit
• Snow Shovel
• De-icer /Scraper
• Red Hand Bucket x 1
Winter Kit
• Salt Spreader
Personal Equipment Box
•
•
•
•
•
Disposable Gloves
Gardening Gloves
Headlamp Torch x 1
Waterproof Suit
Kneepads /Straps
•
•
•
•
•
Rubber Gloves
Heavy Duty Gloves
Hard Hat x 1
Wellington Boots
Handwipes
•
•
•
•
•
Heavy Duty Gloves
Rechargeable Torch
Visor / Safety Goggles
Masks (FFP3)
Barrier Cream
21. Guidance on Spillage of Body Fluids
All spillage of body fluid such as blood, vomit, urine, faeces, discarded sanitary protection must be cleaned up immediately.
In establishments with a janitor/caretaker where there is an incident resulting in spillage of body fluid, it will be the responsibility
of the janitor/caretaker to clean up.
In establishments without a janitor/caretaker where there is an incident resulting in spillage of body fluid, it will be the
responsibility of the Head of Establishment to have measures in place. The cleaning up of the offending matter must be cleaned
up immediately. If the offending matter cannot be cleaned up by on-site staff, the establishment can then contact the Cleaning
Service to request a sporadic clean. The request can only be agreed by the relevant Cleaning Officer only if the following is in
place:
The establishment has an available supply of Hygiene kits (body spillage kits).
The Cleaning Service has a trained Operative available at the time the request is received. Please note that
establishments should not contact operatives direct. The contact to the Cleaning Operative would be made by the
Cleaning Service.
The request is received within the hours of 9 a.m. to 5 p.m. and requests are made to the Cleaning Service. It should be
noted that Area Offices are generally unmanned after 2 p.m., therefore the details of the request should be left on the
office answer machine. The answer machines are checked on a regular basis and requests passed onto the relevant
Cleaning Officer or Area Supervisor to establish if the request can be carried out.
The Cleaning Service is unable to provide requests of this nature in the evenings or at weekends as there is no out of
hours service available.
In addition to the removal of body spillages it is the responsibility of the Head of Establishment to have measures in place for the
storage and removal of sharps.
Guidance in cleaning up of body spillage is detailed in:
•
The Health and Safety document “Preventing Exposure to Blood Borne Infections
•
Education establishments may refer to the Education Service Administration and Policy Handbook
The Hygiene Pack referred to in the Health and Safety guidance must be maintained in all establishments and made available to
all staff, including cleaning staff. Details of pack contents and the suppliers for the replenishments are as indicated below.
Body Spill Kits – for the safe removal of body spillage, ie blood, vomit etc - each kit consists of a sachet of granules to solidify
the spill, a pair of gloves, a scoop and scraper, a biohazard waste bag and tie and a 30ml response spray to disinfect the area
Bleach Tablets – Bleach tablets must be used for cleaning surfaces affected by body spillage to eliminate the risk of infection.
To arrange the uplift and disposal of biohazard waste bags or sharps box – call Cannon Hygiene on 01463 710883. A charge will
be made for uplift.
Body Spill Kits and Bleach tablets can be ordered through Pecos from:
TEC Service Warehouse, Tel: 01463 703152
Product
Body Spill Kit
Bleach Tablets
Biohazard Sharps box
24. Ladder Inspection Checklist
INSPECTION
FAULT TO LOOK FOR
SATISFACTORY
All decals in place and easily readMissing or illegible
Ladder ID number easily read
No ID number or illegible
Stiles
Cracked, split, worn or broken
Stiles
Twisted or distorted
Rungs
Loose if they can be moved by hand
Rungs
Damaged, worn or missing
Plugs/caps
Damaged, worn or missing
Pawls
Damaged, stiff or not working
Locking Devices
Damaged stiff or not working
Welds Rivets
Cracks, split or missing rivets
Fittings
Rusted, corroded, damaged, worn or missing
Ropes
Damaged, worn, badly deteriorated or missing
REMARKS
UNIT:
INSPECTED BY:
DATE
SIGNATURE
PRINT NAME
NOTE: Ladder must be tagged and taken out of service if any faults found
FAULTY
25. Area 2
Badenoch & Strathspey
August 2012
Area 3
Black Isle & Seaforth
October 2012
Area 1
Nairn & East Inverness
October 2013 (2011)
Area 4
West Inverness
October 2013 (2011)
Area 5
East Sutherland & Easter Ross
April 2014
Area 6
Skye & Lochalsh
August 2014
Area 7
West Sutherland & West Ross
October 2014
Area 8
North Sutherland & Caithness
Amended 2016
Area 9
Lochaber
August 2015
26.
27. Establishment Audit
Establishment Audit Includes:
Establishment Audit Includes:
general workings of the school
general workings of the school
lets
lets
community use
community use
open closing times
open closing times
emergency contacts
emergency contacts
key holders
key holders
current duties re school side i.e. school crossing patrol ;;dining &
current duties re school side i.e. school crossing patrol dining &
playground supervision; driving mini bus
playground supervision; driving mini bus
property registers and records
property registers and records
32. Name
Main Base
Satellite Units
A
ED CENTRE
mobile
MOBILE
B
Ben Wyvis Primary
All
Times of Duty
Mon to Fri - 07.30 to 15.30
Mon to Thurs - 7.30 to 16.00;
Friday 08.00 to 15.30
MONDAY
3rd DECEMBER
TUESDAY
4th DECEMBER
WEDNESDAY
5th DECEMBER
THURSDAY
6TH DECEMBER
mobile
mobile
mobile
mobile
Ben Wyvis Primary
n/a
Mon to Thurs - 14.00 to 22.00;
Friday 14.30 to 22.00
D
Dingwall Primary
St. Clements Primary;
Area Education Office
Mon to Thurs - 08.00 to 16.30;
Friday 08.00 to 16.00
Teannasie Primary;
Tomnacross Primary
Mon to Thurs - 07.45 to 16.15;
Friday 07.45 to 15.45
E
Tarradale Primary
07.30 to 10.00 Ben Wyvis
Primary
10.30 to 16.00 mobile
CARETAKER
STEWARD
07.30 to 10.00 Ben Wyvis
Primary
10.30 to 16.00 mobile
Ben Wyvis Primary
Dingwall Primary
07.45 to 09.45 Tarradale
Primary
Tomnacross Primary
15.15 to 16.15 Tarradale
Primary
F
Area Education
Office
Area Education Office;
Beauly Primary; Mulbuie
Primary; Ferintosh
Primary; Tore Primary;
Cannich Primary
Mon to Thurs - 08.00 to 16.30;
Friday 08.00 to 16.00
Area Education Office
Tore Primary
Marybank Primary;
Strathconon Primary;
Strathgarve Primary
Ben Wyvis Primary
08.00 to 09.50 Dingwall
Primary
10.00 to 15.00 St. Clements
Primary
15.10 to 16.30 Dingwall
Primary
Tarradale Primary
a.m. Set up for Christmas
Concert - Terry to assist
Area Education Office
Beauly Primary
07.30 to 10.00 Ben Wyvis
Primary
10.30 to 16.00 mobile
Ben Wyvis Primary
Ben Wyvis Primary
08.00 to 09.50 Dingwall
08.00 to 11.50 Dingwall Primary Primary
10.00 to 15.00 St. Clements
Primary
13.00 to 15.00 Area Education
15.10 to 16.30 Dingwall
Office
Primary
15.10 to 16.30 Dingwall Primary
Christmas Fayre - 18.00 to 21.30 Strings Concert - 18.30 to
21.00
07.45 to 09.45 Tarradale
07.45 to 09.45 Tarradale
Primary
Primary
Teanassie Primary
15.15 to 16.15 Tarradale
Primary
Area Education Office
Mulbuie Primary
Tomnacross Primary
15.15 to 16.15 Tarradale
Primary
Area Education Office
Cannich Primary
H
Strathpeffer Primary
Avoch Primary
Munlochy Primary;
Mon to Thurs - 08.00 to 16.30;
Cromarty Primary; Black
Friday 08.00 to 16.00
Isle Education Centre
Strathpeffer Primary
08.00 to 10.15 Strathpeffer
Primary
08.00 to 10.15 Strathpeffer
Primary
08.00 to 09.15 Strathpeffer
Primary
Strathgarve Primary
15.45 to 16.30 Strathpeffer
Primary
G
Mon to Thurs - 08.00 to 16.30;
Friday 08.00 to 16.00
Ben Wyvis Primary
Marybank Primary
15.45 to 16.30 Strathpeffer
Primary
Strathconon Primary
15.30 to 16.30 Strathpeffer
Primary
08.00 to 09.45 Avoch Primary 08.00 to 09.45 Avoch Primary
08.00 to 09.45 Avoch Primary
BI Edcentre
Cromarty Primary
Avoch Primary
Munlochy Primary
15.15 to 16.30 Avoch Primary 15.15 to 16.30 Avoch Primary
P/T CARETAKER
STEWARD
Ben Wyvis Primary
n/a
Mon to Thurs - 17.45 to 19.00;
Friday 17.45 to 18.45
Ben Wyvis Primary
Ben Wyvis Primary
Ben Wyvis Primary
15.15 to 16.30 Avoch Primary
Ben Wyvis Primary
34. Times of duty
Time allocated for Location
location
Duties
Times of duty
Time allocated
for location
FMA 1
MONDAY
FMA 2
06.00 to 07.45
1 hour 45 mins
Millbank Primary
MONDAY
on duty
08.00 to 11.45
3 hours 45 mins
07.45 to 08.00
15 mins
Travel
Millbank to
Auldearn Primary
11.45 to 12.45
08.00 to 10.00
2 hours
Auldearn Primary on duty
12.45 to 16.30
10.00 to 11.00
1 hour
Meal break
11.00 to 14.15
3 hours 15 mins
14.15 to 14.30
15 mins
Location
Duties
Times of duty
Time allocated for Location
location
FMA 3
MONDAY
Rosebank Primary on duty
09.30 to 13.15
3 hours 45 mins
Millbank Primary
1 hour
Meal break
13.15 to 14.15
1 hour
Meal break
3 hours 45 mins
Rosebank Primary on duty
14.15 to 15.15
1 hour
Millbank Primary
on duty
15.15 to 15.30
15 mins
Travel
Millbank to
Auldearn Primary
Auldearn Primary on duty
15.30 to 16.45
1 hour 15 mins
Auldearn Primary on duty
Travel
16.45 to 17.00
15 mins
Travel
Auldearn to
Millbank
17.00 to 18.00
1 hour
Millbank Primary
on duty
7.5 hours
Auldearn to Nairn
7.5 hours
Duties
on duty
7.5 hours
TUESDAY
TUESDAY
TUESDAY
06.00 to 07.45
1 hour 45 mins
Rosebank Primary on duty
08.00 to 09.45
1 hour 45 mins
Millbank Primary
07.45 to 08.00
15 mins
Travel
09.45 to 11.45
2 hours
08.00 to 10.00
2 hours
Auldearn Primary on duty
11.45 to 12.45
10.00 to 11.00
1 hour
Meal break
12.45 to 16.30
11.00 to 11.15
15 mins
Travel
11.15 to 14.30
3 hours 15 mins
Rosebank Primary on duty
7.5 hours
Rosebank to
Auldearn Primary
Auldearn to
Rosebank Primary
09.30 to 09.45
15 mins
Travel
Arrive at Croy
Primary
T.L to allocate
09.45 to 13.15
3 hours 30 mins
Croy Primary
on duty
1 hour
Meal break
13.15 to 14.15
1 hour
Meal break
3 hours 45 mins
Millbank Primary
14.15 to 15.00
45 mins
Croy Primary
on duty
15.00 to 15.30
30 mins
Travel
Arrive at Auldearn
Primary
15.30 to 16.30
1 hour
Auldearn Primary on duty
16.30 to 16.45
15 mins
Travel
16.45 to 18.00
1 hour 15 mins
Rosebank Primary on duty
7.5 hours
on duty
on duty
7.5 hours
Auldearn to
Rosebank Primary
