The document discusses how to achieve a sustainable flow of value through high performance digital teams. It emphasizes that teams need to frequently inspect outcomes through metrics in order to alter their course, improve efficiency, and deliver more value. Key aspects of high performance teams include interactions and communication, establishing roles and values, understanding workflow and processes, and continuously measuring and improving based on outcomes and feedback.

1. HIGH PERFORMANCE
DIGITAL TEAMS
INTRODUCTION

2. “A HIGH PERFORMANCE DIGITAL TEAM
ENABLES YOU TO FREQUENTLY INSPECT
OUTCOMES WHICH GIVES YOU THE
OPPORTUNITY TO ALTER YOUR
COURSE,SPEND BUDGET MORE WISELY AND
IMPROVE THE ABILITY TO DELIVER VALUE.”
OSUDIO2020

3. INTERACTIONS
Behavior & communication
FLOW
Create and sustain flow of value
IMPROVE
Learn from outcomes and improve
PEOPLE
Roles, values, health
PROCESS
Understanding and applying agile
framework
MEASURE
Measure outcomes
HOW TO ACHIEVE A SUSTAINABLE FLOW OF VALUE?

4. INTERACTIONS
Behavior & communication
PEOPLE
Roles, values, health
PEOPLE & INTERACTIONS

5. PEOPLE & INTERACTIONS
TEAM HEALTH
Measure and act on team health
LIBERATING STRUCTURES
Conventional structures which can
be used to break down silo’s
within and outside of the team
ROLES
COMMUNICATION
Communication inside and outside
of the team
TEAM VALUES
Shared values driven by the
organization
BEHAVIOURS
Expected behavior within the
team and organization
Clear understanding and
practice of roles

6. PEOPLE & INTERACTIONS - TEAM HEALTH

7. ROLES - PRODUCT OWNER
MEASURE & ACT
Use appropriate metrics to fuel
discussions on value and priority
PRODUCT ROADMAP
Align the product backlog on the
vision of the organization,
exchange feedback and insights
STAKEHOLDER MANAGEMENT
Managing stakeholders by
informing and serving them
creating a mutual understanding
EXPRESS VALUE &
PRIORITY
Express the value and priority of
work inside and outside of the
team
ENSURE FLOW OF WORK
Enable teams to maximize their flow of
work by proactive behavior
PRODUCT BACKLOG
MANAGEMENT
Ensure a prioritized and
transparent product backlog

8. INTERACTIONS
Behavior & communication
FLOW
Create and sustain flow of value
PEOPLE
Roles, values, health
PROCESS
Understanding and applying agile
framework
PROCESS & FLOW

9. “WHEN A PRODUCT BACKLOG ITEM OR AN
INCREMENT IS DESCRIBED AS "DONE",
EVERYONE MUST UNDERSTAND WHAT "
DONE" MEANS.”
ALTHOUGH THIS MAY VARY SIGNIFICANTLY
PER TEAM, THE WHOLE TEAM MUST HAVE A
SHARED UNDERSTANDING OF WHAT IT
MEANS FOR WORK TO BE COMPLETE, TO
ENSURE TRANSPARENCY AND VALUE.

10. PROCESS & FLOW
SCRUM EVENTS
PRODUCT INCREMENTS
Frequent releases enabling the
team to validate value in the
market
PROCESS
A defined and aligned process
which supports the creation of
value
QUALITY STANDARDS
Agreed on quality standards which
are in line with internal and
external expectations
Definition of the team’s workflow which
enables the team to deliver according to
quality standards
RULES
Clear rules for the team by which
they can self-organize using roles,
a workflow and events.
WORKFLOW DEFINITION
Structured meetings which enable
timely inspection and adaption

11. PROCESS & FLOW – WORKFLOW OPTIMIZATION
WORKFLOW VISUALIZATION
Frequent releases enabling the
team to validate value in the
market
WORKFLOW DEFINITION
Definition of the team’s workflow
which enables the team to deliver
according to quality standards
FLOW METRICS
Define and setup basic flow metrics
Visualization of the team’s workflow
which enables a pull system, limiting the
work in progress, identifying and
resolving bottlenecks creating a
sustainable flow
LIMIT WORK IN PROGRESS
Clear rules for the team by which
they can self-organize using roles,
a workflow and events.
FLOW BASED EVENTS
Structured meetings using metrics
which enable timely inspection
and adaption
OPTIMIZE RELEASE
FREQUENCY

12. INTERACTIONS
Behavior & communication
FLOW
Create and sustain flow of value
IMPROVE
Learn from outcomes and improve
PEOPLE
Roles, values, health
PROCESS
Understanding and applying agile
framework
MEASURE
Measure outcomes
MEASURE & IMPROVE

13. MEASURE & IMPROVE – AGILE METRICS
RETROSPECTIVESFLOW METRICS
TEAM HEALTH
CONSUMER &
ORGANIZATIONAL FEEDBACK
EVIDENCE BASED
MANAGEMENT
PRODUCT ROADMAP
Run metrics on team(s),
workflow and feedback
Measure time to market,
The ability to innovate, unrealized
and current value
Provide data insights to the
Product Owner
Measure and improve team health
Inspect outcomes and create a
plan for improvements to be
enacted on during the next Sprint
Ensure the team is aware of
feedback from the end-users and
organization

14. MEASURE & IMPROVE – FLOW METRICS
IDENTIFY & ACT ON BOTTLENECKSFLOW METRICS
IMPROVE PREDICTABILITY OF
DEVELOPMENT
WORK IN PROGRESS TRENDSIMPROVE CYCLE TIMES
EMPOWER PRODUCT OWNER
Identify and act on bottlenecks on
individual, team or organizational
level
Challenge the amount of work in
progress vs throughput (done work)
Lower cycle times have a positive
Impact on time to market and
learning
Establish understanding of flow
metrics and easy to use dashboard
A healthy team and workflow
improves the predictability of
delivery
Empowering the Product Owner with all
metrics for product and stakeholder
management

15. MEASURE & IMPROVE – FLOW METRICS
Measure Input for retrospective

16. MEASURE & IMPROVE - RETROSPECTIVES
Reflect with Team Prioritize & Improve

17. INTERACTIONS
Behavior & communication
FLOW
Create and sustain flow of value
IMPROVE
Learn from outcomes and improve
PEOPLE
Roles, values, health
PROCESS
Understanding and applying agile
framework
MEASURE
Measure outcomes
SUSTAINABLE FLOW OF VALUE