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Hidden Champions of the 21st Century
Success Strategies of Unknown World Market Leaders




                                     Warsaw Office
                                     Wołoska 9, 02-583 Warszawa
Prof. Dr. Hermann Simon              Tel +48 22 330 57 00 Fax +48 22 330 57 01
                                     e-mail: hermann.simon@simon-kucher.com
Warsaw, November 17, 2008            Internet: www.simon-kucher.com
Who is No. 1 in Exports?

                 China


                 USA


                 Japan


                 Germany


(8H01X056)
                            -2-
Exports in 2007 (Billion US-$)
                   Germany                                                               1354
                      China                                                       1220
                        USA                                                    1148
                      Japan                                              678
                     France                                        546
                        Italy                                  502
                Netherlands                                  454
                    Canada                               431
             United Kingdom                              442
                      Korea                            379
                   Belgium                         322
                      Spain                      257
                   Australia               139
                    Poland                 138
                    Norway                 136
                     Turkey            110
                   Hungary            67
    Source: 2008 CIA World Factbook
(8H01X056)
                                                                                                -3-
What Is a Hidden Champion?

      Top 3 in the world or no. 1 on its continent


      Revenue below $4 billion


      Not well known in general public




(8H01X056)
                                                     -4-
Hidden Champions
             Delo
             Baader
             Brainlab
             Lantal
             CEAG
             Brita
             Tetra
             Belfor
(8H01X056)
                        -5-
Polish Hidden Champions

             Company                Main             Revenue
                                   Product         (PLN million/
                                                      year)

             FAKRO              Roof windows             600

             Famur            Mining equipment           909

             Psiloc        Smartphone applications       ?

             Atlas        Adhesive mortars for tiles     560

             DGS         Closures for glass containers   ?

             Nowy Styl              Chairs               900

(8H01X056)
                                                                   -6-
Hidden Champions Worldwide


     Germany      Taiwan         USA                           India      Russia
      1997         1996        1996/2009                       2006        2005




                               Japan
      Turkey       France       1998                           Poland     Korea
       1999         1998                                        1999      1997




        Brazil   Netherlands     Serbia    Egypt     Italy      Spain     China
        2003        1997          2007     2008    2001/2007    1997    1997/ 2000/
                                                                           2005
(8H01X056)
                                                                                      -7-
The Book




(8H01X056)
             -8-
Key Facts of the Last Ten Years

             1 million new jobs

             Annual growth of almost 10% p.a., revenue 2.5
             times larger than 10 years ago

             More than 200 new $-billionaires

             Sharp increase of world market share

             Massive wave of innovation

(8H01X056)
                                                             -9-
Hidden Champions and Crises

             30% have survived serious crises

             Hidden champions profit from crises

             Markets are redistributed in difficult, not in easy
             times

             Punctuated development


(8H01X056)
                                                                   - 10 -
Why are they successful?

             How do they differ from large firms?

               What can young entrepreneurs
                     learn from them?

(8H01X056)
                                                    - 11 -
Extremely ambitious goals:

                 Market Leadership

                      Growth



(8H01X056)
                                          - 12 -
Chemetall


              “The goal of Chemetall is the

worldwide technology and marketing leadership

       in profitable niches of specialty chemicals.”




(8H01X056)
                                                       - 13 -
3B Scientific




                 “We want to become

             and stay no. 1 in the world.”




(8H01X056)
                                             - 14 -
Karl Mayer




             “We don’t want our world market share

                     to drop below 70%.”




(8H01X056)
                                                     - 15 -
Market Share of Hidden Champions


                           Absolute                Relative
                          market share           market share
                     10 years ago   Today   10 years ago   Today



             World     30.2%        33.0%      1.56        2.34




(8H01X056)
                                                                   - 16 -
Growth
 From Hidden Champion to Big Champion
                                       16000
                                                         Fresenius
                                       14000
                                                         SAP
             Revenues in USD million



                                       12000
                                                         Wuerth
                                       10000

                                       8000

                                       6000

                                       4000

                                       2000

                                           0
                                               1995   2007
(8H01X056)
                                                                     - 17 -
Growth
 Mid-sized Hidden Champions
                                       5000

                                       4500
                                                        Cronimet
                                       4000
                                                        Enercon
             Revenues in USD million




                                       3500
                                                        Leoni
                                       3000

                                       2500

                                       2000

                                       1500

                                       1000

                                        500

                                          0
                                              1995   2007
(8H01X056)
                                                                   - 18 -
Growth
 Small Hidden Champions

                                       400

                                       350
                                                       Rational
             Revenues in USD million



                                       300
                                                       Bartec
                                       250
                                                       Brainlab
                                       200

                                       150

                                       100

                                        50

                                         0
                                             1995   2007

(8H01X056)
                                                                  - 19 -
Lesson 1


    Success always begins with ambitious goals. The

    Hidden Champions of the 21st century go for

    growth and market leadership. This is the fuel that

    drives them forward. Young entrepreneurs: Be very

    ambitious!

(8H01X056)
                                                      - 20 -
Focus and Depth




(8H01X056)
                               - 21 -
Uhlmann


       “We always had one customer and will only

               have one customer in the future: the

                    pharmaceutical industry –

             we only do one thing, but we do it right.”


(8H01X056)
                                                          - 22 -
Flexi Bogdahn



                  “We will do only one thing,

             but we do it better than anyone else.”




(8H01X056)
                                                      - 23 -
Deep Instead of Broad: A Focused Strategy
                               The Case of Winterhalter

             Dishwashers   Dishwashers   Dishwashers    Dishwashers       Dishwashers
                  for          for        for Hotels/       for                for
               Hospitals     Schools     Restaurants     Companies        Organisations


                                         Dishwashers
                                                                  Broad


                                           Water
                                         Conditioners


                                                            D
                                          Detergents        e
                                                            e
                                                            p

                                            Service


(8H01X056)
                                                                                          - 24 -
Deep Value Chain

      No outsourcing of core competencies

      Strong outsourcing of non-core activities

      Own machine shops

      Very secretive in R&D

      Avoidance of strategic alliances


(8H01X056)
                                                  - 25 -
Comments on Outsourcing

      “We produce all parts ourselves, based on the quality
      standards we define.”                                             Wanzl

      “At Kaldewei we make everything ourselves.”                    Kaldewei

      “We can best fulfill the extremely high requirements for
      quality and precision in-house.”                              Heidelberg

      “As many parts as possible are self-produced, all of which
      takes place in a small region with down-to-earth people.”          Miele

      “We make our own tools. We can only deliver top quality
      if zero tolerance begins with these tools.”                  Weidmueller



(8H01X056)
                                                                             - 26 -
Lesson 2


   Only focus and depth lead to world class. By

   focussing on a narrow customer segment the

   Hidden Champions can offer superior value. High

   vertical integration and a deep value chain create

   unique products customers cannot do without.



(8H01X056)
                                                    - 27 -
Globalization




(8H01X056)
                             - 28 -
The Hidden Champions Strategy
             - Specialization in product und know-how -




                   Global Selling and Marketing




(8H01X056)
                                                          - 29 -
Globalization Has Only Just Begun
                     World export per capita (US-$)

                                                        3000


                                                 2000
                                          1543

                                   985

                           437
              6      23

             1900   1950   1980   2000    2005   2010   2020
(8H01X056)
                                                               - 30 -
Globlization Multiplies Market Size

                                        1135
             Index




                                370

                       100


                     Germany   Europe   World


(8H01X056)
                                                - 31 -
Globalization: Kaercher
                                                                                                                                                                                                                     ARG    44


   High pressure water cleaners
                                                                                                                                                                                                                     IN D   43
                                                                                                                                                                                                              U KR          42
                                                                                                                                                                                                       THA                  41
                                                                                                                                                                                                SK                          40
                                                                                                                                                                                          RO                                39
                                                                                                                                                                                         RUS                                38
                                                                                                                                                                                  KOR                                       37
                                                                                                                                                                           IR L                                             36
                                                                                                                                                                    TR                                                      35
                                                                                                                                                           Duba i                                                           34
                                                                                                                                                    MA L                                                                    33
                                                                                                                                            TA IW                                                                           32
                                                                                                                                     VR C                                                                                   31
                                                                                                                           I ( C IP )                                                                                       30
                                                                                                                             MEX                                                                                            29
                                                                                                                            S GP                                                                                            28




                                                                                                                                                                                                                                 Number of subsidiaries
                                                                                                                   I ( C ET)                                                                                                27
                                                                                                                     PL                                                                                                     26
                                                                                                                     CS                                                                                                     25
                                                                                                                      H                                                                                                     24
                                                                                                            HK                                                                                                              23
                                                                                                     GR                                                                                                                     22
                                                                                               NZ                                                                                                                           21
                                                                                     U S A ( A KM)                                                                                                                          20
                                                                              JPN                                                                                                                                           19
                                                                               E                                                                                                                                            18
                                                                       CDN                                                                                                                                                  17
                                                                AUS                                                                                                                                                         16
                                                                 ZA                                                                                                                                                         15
                                                         DK                                                                                                                                                                 14
                                                         SF                                                                                                                                                                 13
                                                          N                                                                                                                                                                 12
                                                         NL                                                                                                                                                                 11
                                                  US A                                                                                                                                                                      10
                                                   S                                                                                                                                                                        9
                                            B                                                                                                                                                                               8
                                           UK                                                                                                                                                                               7
                                    B RA                                                                                                                                                                                    6
                              I                                                                                                                                                                                             5
                      CH                                                                                                                                                                                                    4
                A                                                                                                                                                                                                           3
         F                                                                                                                                                                                                                  2
                                                                                                                                                                                                                             1
        1962   1964   1966   1974   1975   1978   1982   1983   1984   1985   1987   1988    1989    1991   1992   1993     1994    1995    1996    1997   1998     1999   2000   2002   2003   2004   2005   2006   2008



                                                                                            Founding year of subsidiaries

(8H01X056)
                                                                                                                                                                                                                                  - 32 -
Future Attractiveness of Emerging Markets

                       China                            73%



                      Russia                      48%



                        India               35%


             Eastern Europe
                                            34%
             (without Russia)


                  Asia (rest)         21%



                       Brazil   13%

(8H01X056)
                                                              - 33 -
Lesson 3

 The Hidden Champions combine specialization in

 product and know-how with global selling and

 marketing. Globalization is the growth booster for

 them. They serve the target markets through their

 own subsidiaries.



(8H01X056)
                                                  - 34 -
Innovation




(8H01X056)
                          - 35 -
R&D Intensity

                                       R&D as %     Index
                                       of revenue

       German firms with R&D             3.0%       100

       Booz (Global Top 1000 in R&D)     4.2%       120

       Hidden champions                  5.9%       169

       1/3 of hidden champions           > 9%       257



(8H01X056)
                                                            - 36 -
Patents


                              Patents per    Cost per patent
                           1,000 employees     in 1,000 $

      Patent-intensive
      large corporations         5.8             3,717

      Hidden champions          30.6              725




(8H01X056)
                                                               - 37 -
Enercon Wind Turbines
             Extremely innovative

             Founded in 1984

             More than 10000 employees, 3 billion € revenue

             42% of all patents worldwide

             Price 20% higher than competition

             Superb service

(8H01X056)
                                                              - 38 -
Driving Forces of Innovation
              Large corporations                 Hidden Champions
                                                                        65 %



             50%




                        31%


                                     19 %       21 %

                                                           14%




             market   technology    market &    market   technology    market &
                                   technology                         technology
(8H01X056)
                                                                                   - 39 -
Innovation Process

             Role of top-management
             Heads more important than budgets
             Cooperation between functions
             Co-development with customers
             Continuous improvements rather than
             breakthrough innovations
             Speed

(8H01X056)
                                                   - 40 -
Lesson 4

   The Hidden Champions are in a phase of massive

   innovations.   The   effectiveness   of   their   R&D-

   activities beats that of large companies by a factor of

   5. Their innovation processes are fundamentally

   different. Their innovativeness is both market- and

   technology-driven.
(8H01X056)
                                                         - 41 -
Closeness to Customer

             Marketing Professionalism

                  Value and Price



(8H01X056)
                                         - 42 -
Market-Related Strengths
  Five times as many employees (25-50%) have regular customer
  contacts compared to large companies (5-10%).


             closeness-to-
                                                           88.7%
                                                           88,7%
                 customer



                    image                                84.1%
                                                         84,1%




             professional
               marketing             36.4%
                                     36,4%



(8H01X056)
                                                                   - 43 -
Closeness to Top Customers
             Close to most demanding customers

             Grohmann Engineering: Top 30 customers
             worldwide as target group, most important
             customer is Intel

             Top customers as drivers of performance and
             innovation

             Follow top customers everywhere

(8H01X056)
                                                           - 44 -
Value and Pricing

        Strategies are value-driven, not price-driven


        Price premium 10-15%


        Avoidance of price wars



(8H01X056)
                                                        - 45 -
Competitive Avantages of the Hidden Champions
                                                          Product quality

                                                         Economy
                                                               Punctuality

                                                              Advice
                                                         Closeness-to-Customer
                                                               Service
                           Price           Flexibility
                                                              Systems Integration
             Importance



                              Distribution
                                                             Made in
                                                             Germany
                           Cooperation       Patents
                          with suppliers

                                      Advertising
                                   weaker                stronger
                                    than the strongest competitor
                                     Competitive performance

(8H01X056)
                                                                                    - 46 -
Attributes with Strongest Increase in Importance


       Attribute               Increase in percentage points
                                       last ten years


       Advice                              +10

       Systems integration                  +8




(8H01X056)
                                                               - 47 -
Closeness to Competition

             Head-on fight with strongest competitors


             Fitness through tough competition


             Often global top competitors in one location


             Actively seek performance-oriented competition


(8H01X056)
                                                              - 48 -
Competing with the “Neighbor”
             Product                    Competitors         Place                  Country         Remarks
             Shopping carts             Wanzl               Leipheim               Germany         Global No. 1
  Product                           Competitors
                                        Siegel              Jettingen Location                               Remarks
                                                                                                   Strong competitor
             Orthopedic implants        Zimmer              Warsaw                 Indiana, USA    Globale No. 1
                                        DePuy               Warsaw                                 All three are leaders
                                        Biomet              Warsaw
             Private Planes             Cessna              Wichita                Kansas, USA     Cessna global No. 1
                                        Hawker Beechcraft   Wichita                                others leading
                                        Learjet             Wichita
             Sparkling wine             Freixenet           Sant Sadurni d'Anoia   Spain           Global No. 1
                                        Codorniu            Sant Sadurni d'Anoia                   Global No. 2
                                                                                                   Strong competition
             Eyewear                     Luxottica          Agordo                 Italy           Global No. 1
                                         Safilo             Padua                                  Global No. 2
                                                                                                   Very similar strategies
             Assembly products           Würth              Künzelsau              Germany         Global No. 1
                                         Berner             Künzelsau                              Global No. 2
             Aromas/perfumes             Givaudan           Vervier                Switzerland     Global No. 1
                                         Firmenich          Geneva                                 Global No. 2/3
             Interface technology        Phoenix Contact    All in the region of   Germany         Global No. 1, all three
                                         Harting            East Westphalia                        global leaders
                                         Weidmüller
             Golf equipment              Callaway           Carlsbad               California, USA Both fight for global
                                         TaylorMade         Carlsbad                               market leadership
             Wind energy                 Vestas             Randers                Denmark         Global No. 1
                                         Enercon            Aurich                 Northern        Global No. 3, techological
                                                                                   Germany         leader

(8H01X056)
                                                                                                                                - 49 -
Lesson 5
       Closeness to customer is the greatest strength of
       the    Hidden    Champions        –   even       ahead   of
       technology. The Hidden Champions hold strong
       competitive     posititions.    Advice     and    systems
       integration are new advantages which create
       higher barriers to entry. They closely compete
       with   their    best   competitors.      Entrepreneurial
       clusters   foster      the     emergence     of    Hidden
       Champions.
(8H01X056)
                                                                     - 50 -
Employees




(8H01X056)
                         - 51 -
Employees

         “More work than heads”


         High performance cultures


         High qualification


         Early on sharp selection/later on “zero” turnover


(8H01X056)
                                                             - 52 -
Higher Qualification
In the last ten years, the share of university graduates has more than
doubled.


                University
             graduates (%)                       19.1%




                                 8.5%




                             10 years ago        Today

(8H01X056)
                                                                         - 53 -
Turnover Rates

                          USA                                           15,0%
                                                                        30.6%


                      Austria                                    9,0%
                                                                 9.0%


                Switzerland                                      8,8%
                                                                 8.8%


                    Germany                                  7,3%
                                                             7.3%


                      Daimler                         5,3%
                                                      5.3%

                    Hidden
                 champions                  2,7%
                                            2.7%

             Source: Hernstein-Institut/US Department of Labor

(8H01X056)
                                                                                - 54 -
Lesson 6


   The Hidden Champions have “more work than

   heads” and high performance cultures. Early

   selection on the job is sharp. Turnover and

   sickness rates are extremely low.




(8H01X056)
                                                 - 55 -
Ownership and Leadership




(8H01X056)
                                        - 56 -
Ownership and Leadership


   Ownership/management               Ten years    Today       Change
                                      ago (in %)   (in %)   (in %-points)
   Family-owned                          76         66          -10
   - thereof with family management      82         78           -4
   - therof with other management        18         22           +4
   Corporations                          21         16           -5
   Stock exchange                         2         10           +8
   Private equity                         -          8           +8




(8H01X056)
                                                                        - 57 -
Key Financial Indicators


       Return on Capital Emplyed (ROCE)         13.6%

       Equity Ratio                             41.9%

       Self-financing dominates

       Capital markets increasingly important


(8H01X056)
                                                        - 58 -
Leaders

             Identity of mission and being
             Leadership
              - authoritarian in the principles
              - participative, flexible in the details
             Young into power
             More women in top positions
             Very high continuity
             (average CEO tenure is 20 years)
(8H01X056)
                                                         - 59 -
Lesson 7

   The       secret   of   the   success   of   the   Hidden

   Champions lies in their leaders. The leadership is

   authoritarian in the principles, but flexible in the

   details. Continuity is very high. Young CEOs and

   women play a more important role than in large

   companies.

(8H01X056)
                                                               - 60 -
The Three Circles of the Hidden Champions

                                       Focus




                                           De
                                             ce
                                               n
                                h




                                                            Competitive
                                                 tra
                             pt




                                                            advantages
             orientation
                                      Leader-
                           De




                                                    liz
               Global


                                     ship with




                                                    ai
                                                      to
                                     ambitious




                                                        n
                                       goals
                                        High
                                    performance
                                     employees

                                    Closeness to
                                      customer



(8H01X056)
                                                                          - 61 -
The Ultimate Lesson
             The “Hidden Champions of the 21st Century”
                          go their own ways
             – more decisively and successfully than ever.

                   They do most things differently…
                 from the teachings of management gurus,
                 from modern management fads,
                 from large corporations

              Maybe this is the most important lesson…
(8H01X056)
                                                             - 62 -
Lessons for Poland
       The success of Poland in globalization will depend
       heavily on mid-sized companies
       Admiration not only for large firms, but also for
       midsized companies required
       Needed: Young entrepreneurs with high ambitions
       The technical competencies are there, marketing
       and globalization must be added
       The role of large corporations: help start-ups,
       spin-offs etc.
       Poland is in a good starting position,
       geostrategically ideal
(8H01X056)
                                                            - 63 -
To conclude….


                  … a personal
             Hidden Champions Story


(8H01X056)
                                      - 64 -
Simon - Kucher & Partners

             Worldwide Strategy & Marketing Consultants



             Focus: Revenue-driven Profit Growth



             Core Competency: Pricing


(8H01X056)
                                                          - 65 -
Best Consultancies in quot;Marketing & Salesquot; in Germany
Germany’s most prestigious business magazine ranks Simon-Kucher as the
leading consultant in quot;Marketing & Salesquot;, ahead of Boston and McKinsey.

                                        Competence Ranking quot;Marketing & Salesquot;
                                        Competence Ranking quot;Marketing & Salesquot;

                     Rank          Consultancy                                                           Score*

                        1          Simon-Kucher & Partners                                                          401

                        2          Boston Consulting Group                                                    370

                        3          McKinsey & Company                                              346

                        4          Bain & Company                                                 344

                        5          Roland Berger                                              338
                                                                                                      manager-magazin 08/2007
* Maximum 500;
Source: manager-magazin August 2007/IMB (Institute for Management & Consulting); Survey of 264 Top Managers
(8H01X056)
                                                                                                                                - 66 -
World Leader in Price Consulting

                 “Simon-Kucher is world leader in giving advice
                  to companies on how to price their products.”
                                 Business Week

         “Simon-Kucher is the worlds’ leading pricing consultancy.”
                                 The Economist

               “In pricing you offer something nobody else does.”
                             Professor Peter Drucker

             “No one knows more about pricing than Simon-Kucher.”
                              Professor Philip Kotler


(8H01X056)
                                                                      - 67 -
Employees and Revenue
   Revenue in 2007: US-$ 120 million



                                                                                                             485

                                                                                                       379
                                                                                                 311
                                                                                           261
                                                                                     235
                                                                               205
                                                                     160 169
                                                           125 134
                                                   82 99
                                           51 60
                         16 20 20 24 30 40
    3        4   5   9




        8
      85

      86

      87

      88

      89

      90

      91

      92

      93

      94

      95

      96

      97

      98

      99

      00

      01

      02

      03

      04

      05

      06

11 07
     00
   19

   19

   19

   19

   19

   19

   19

   19

   19

   19

   19

   19

   19

   19

   19

   20

   20

   20

   20

   20

   20

   20

   20
  /2
(8H01X056)
                                                                                                               - 68 -
Comparison Boston Consulting vs. Simon-Kucher
After 23 years Simon-Kucher is larger than the Boston Consulting group was after 23 years.




             SKP (1985-2007)                                                                                    331
                                                                                                                  308
             BCG (1963-1985)




      1      2   3   4   5     6   7   8   9   10   11   12   13   14   15   16   17   18   19   20   21   22    23

(8H01X056)
                                                                                                                  - 69 -
Global Presence

       France,       England,   Luxem-   Netherlands,       Germany,     Germany,        Germany,   Germany,
        Paris        London      bourg   Amsterdam           Bonn        Frankfurt        Munich    Cologne

                                                                                                       Russia,
                                                                                                       Moscow

                                                                                                       Poland,
                                                                                                       Warsaw

         USA,                                                                                           Japan,
     San Francisco                                                                                      Tokyo

          USA,
         Boston

          USA,
        New York


                                         Spain,         Switzerland,   Italy,        Austria,
                                         Madrid           Zurich       Milan         Vienna




(8H01X056)
                                                                                                                 - 70 -
SKP in Poland
                     Transporta-
       Pharmacy
                    tion /logistics



       Consumer         Media
        goods


    Construction    Telecommuni
     materials          cation


                      Financial
         Energy       services



                        Retail

       Industrial
         goods
                       Others

(8H01X056)
                                      - 71 -
The Most Influential Management Thinkers
in German-Speaking Countries 2005-2007




                                     1. Peter F. Drucker †                  31.8%

                                     2. Hermann Simon                       12.2%

                                     3. Fredmund Malik                      10.7%

                                     4. Michael E. Porter                   6.3%

                                     5. Philip Kotler                       5.1%



Source: www.managementdenker.de, Internet Surveys, n = 1 195, 2005 – 2007
(8H01X056)
                                                                                    - 72 -
Hermann Simon
 Hermann Simon is chairman of Simon-Kucher & Partners Strategy & Marketing Consultants
 with offices in Amsterdam, Bonn, Boston, Cologne, Frankfurt, London, Luxembourg, Madrid,
 Milan, Moscow, Munich, New York, Paris, San Francisco, Tokyo, Vienna, Warsaw and Zurich.
 Simon is an expert in strategy, marketing and pricing. He has an extensive global range of
 clients. In the German language area he was voted the most influential management thinker
 after the late Peter Drucker.
 Before committing himself entirely to management consulting, Simon was a professor of
 business administration and marketing at the Universities of Mainz (1989-1995) and Bielefeld
 (1979-1989). He was also a visiting professor at various international universities: Harvard
 Business School, Stanford, London Business School, INSEAD, Keio University in Tokyo and
 the Massachusetts Institute of Technology.
 Professor Simon has published over 30 books in 22 languages, including the worldwide bestseller Hidden
 Champions (1996, cover story of BusinessWeek in January 2004) and Power Pricing (1997), as well as Strategy for
 Competition (2003) and Think! (2004). Manage for Profit, Not for Market Share (2006) takes a critical look at the
 widespread focus on volume and market share and calls for a conscious shift of focus towards profit. His book
 Hidden Champions of the 21st Century, Success Strategies of Unknown World Market Leaders will appear in
 February 2009. It investigates the strategies of little known world and European market leaders in German-
 speaking countries. In October 2008 his new textbook Preismanagement appeared in German.
 Simon was and is a member of the editorial boards of numerous business journals, including the International
 Journal of Research in Marketing, Management Science, Recherche et Applications en Marketing, Décisions
 Marketing, European Management Journal as well as several German journals. Since 1988 he has regularly written
 a column for the business monthly Manager Magazin. As a board member of numerous foundations and
 corporations, Professor Simon has gained substantial experience in corporate governance. From 1984 to 1986 he
 was the president of the European Marketing Academy (EMAC).
 A native of Germany, he studied economics and business administration at the universities of Bonn and Cologne.
 He received his diploma (1973) and his doctorate (1976) from the University of Bonn.
(8H01X056)
                                                                                                               - 73 -

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Hidden Champions of the 21st Century: Success Strategies of Unknown World Market Leaders

  • 1. Hidden Champions of the 21st Century Success Strategies of Unknown World Market Leaders Warsaw Office Wołoska 9, 02-583 Warszawa Prof. Dr. Hermann Simon Tel +48 22 330 57 00 Fax +48 22 330 57 01 e-mail: hermann.simon@simon-kucher.com Warsaw, November 17, 2008 Internet: www.simon-kucher.com
  • 2. Who is No. 1 in Exports? China USA Japan Germany (8H01X056) -2-
  • 3. Exports in 2007 (Billion US-$) Germany 1354 China 1220 USA 1148 Japan 678 France 546 Italy 502 Netherlands 454 Canada 431 United Kingdom 442 Korea 379 Belgium 322 Spain 257 Australia 139 Poland 138 Norway 136 Turkey 110 Hungary 67 Source: 2008 CIA World Factbook (8H01X056) -3-
  • 4. What Is a Hidden Champion? Top 3 in the world or no. 1 on its continent Revenue below $4 billion Not well known in general public (8H01X056) -4-
  • 5. Hidden Champions Delo Baader Brainlab Lantal CEAG Brita Tetra Belfor (8H01X056) -5-
  • 6. Polish Hidden Champions Company Main Revenue Product (PLN million/ year) FAKRO Roof windows 600 Famur Mining equipment 909 Psiloc Smartphone applications ? Atlas Adhesive mortars for tiles 560 DGS Closures for glass containers ? Nowy Styl Chairs 900 (8H01X056) -6-
  • 7. Hidden Champions Worldwide Germany Taiwan USA India Russia 1997 1996 1996/2009 2006 2005 Japan Turkey France 1998 Poland Korea 1999 1998 1999 1997 Brazil Netherlands Serbia Egypt Italy Spain China 2003 1997 2007 2008 2001/2007 1997 1997/ 2000/ 2005 (8H01X056) -7-
  • 9. Key Facts of the Last Ten Years 1 million new jobs Annual growth of almost 10% p.a., revenue 2.5 times larger than 10 years ago More than 200 new $-billionaires Sharp increase of world market share Massive wave of innovation (8H01X056) -9-
  • 10. Hidden Champions and Crises 30% have survived serious crises Hidden champions profit from crises Markets are redistributed in difficult, not in easy times Punctuated development (8H01X056) - 10 -
  • 11. Why are they successful? How do they differ from large firms? What can young entrepreneurs learn from them? (8H01X056) - 11 -
  • 12. Extremely ambitious goals: Market Leadership Growth (8H01X056) - 12 -
  • 13. Chemetall “The goal of Chemetall is the worldwide technology and marketing leadership in profitable niches of specialty chemicals.” (8H01X056) - 13 -
  • 14. 3B Scientific “We want to become and stay no. 1 in the world.” (8H01X056) - 14 -
  • 15. Karl Mayer “We don’t want our world market share to drop below 70%.” (8H01X056) - 15 -
  • 16. Market Share of Hidden Champions Absolute Relative market share market share 10 years ago Today 10 years ago Today World 30.2% 33.0% 1.56 2.34 (8H01X056) - 16 -
  • 17. Growth From Hidden Champion to Big Champion 16000 Fresenius 14000 SAP Revenues in USD million 12000 Wuerth 10000 8000 6000 4000 2000 0 1995 2007 (8H01X056) - 17 -
  • 18. Growth Mid-sized Hidden Champions 5000 4500 Cronimet 4000 Enercon Revenues in USD million 3500 Leoni 3000 2500 2000 1500 1000 500 0 1995 2007 (8H01X056) - 18 -
  • 19. Growth Small Hidden Champions 400 350 Rational Revenues in USD million 300 Bartec 250 Brainlab 200 150 100 50 0 1995 2007 (8H01X056) - 19 -
  • 20. Lesson 1 Success always begins with ambitious goals. The Hidden Champions of the 21st century go for growth and market leadership. This is the fuel that drives them forward. Young entrepreneurs: Be very ambitious! (8H01X056) - 20 -
  • 22. Uhlmann “We always had one customer and will only have one customer in the future: the pharmaceutical industry – we only do one thing, but we do it right.” (8H01X056) - 22 -
  • 23. Flexi Bogdahn “We will do only one thing, but we do it better than anyone else.” (8H01X056) - 23 -
  • 24. Deep Instead of Broad: A Focused Strategy The Case of Winterhalter Dishwashers Dishwashers Dishwashers Dishwashers Dishwashers for for for Hotels/ for for Hospitals Schools Restaurants Companies Organisations Dishwashers Broad Water Conditioners D Detergents e e p Service (8H01X056) - 24 -
  • 25. Deep Value Chain No outsourcing of core competencies Strong outsourcing of non-core activities Own machine shops Very secretive in R&D Avoidance of strategic alliances (8H01X056) - 25 -
  • 26. Comments on Outsourcing “We produce all parts ourselves, based on the quality standards we define.” Wanzl “At Kaldewei we make everything ourselves.” Kaldewei “We can best fulfill the extremely high requirements for quality and precision in-house.” Heidelberg “As many parts as possible are self-produced, all of which takes place in a small region with down-to-earth people.” Miele “We make our own tools. We can only deliver top quality if zero tolerance begins with these tools.” Weidmueller (8H01X056) - 26 -
  • 27. Lesson 2 Only focus and depth lead to world class. By focussing on a narrow customer segment the Hidden Champions can offer superior value. High vertical integration and a deep value chain create unique products customers cannot do without. (8H01X056) - 27 -
  • 29. The Hidden Champions Strategy - Specialization in product und know-how - Global Selling and Marketing (8H01X056) - 29 -
  • 30. Globalization Has Only Just Begun World export per capita (US-$) 3000 2000 1543 985 437 6 23 1900 1950 1980 2000 2005 2010 2020 (8H01X056) - 30 -
  • 31. Globlization Multiplies Market Size 1135 Index 370 100 Germany Europe World (8H01X056) - 31 -
  • 32. Globalization: Kaercher ARG 44 High pressure water cleaners IN D 43 U KR 42 THA 41 SK 40 RO 39 RUS 38 KOR 37 IR L 36 TR 35 Duba i 34 MA L 33 TA IW 32 VR C 31 I ( C IP ) 30 MEX 29 S GP 28 Number of subsidiaries I ( C ET) 27 PL 26 CS 25 H 24 HK 23 GR 22 NZ 21 U S A ( A KM) 20 JPN 19 E 18 CDN 17 AUS 16 ZA 15 DK 14 SF 13 N 12 NL 11 US A 10 S 9 B 8 UK 7 B RA 6 I 5 CH 4 A 3 F 2 1 1962 1964 1966 1974 1975 1978 1982 1983 1984 1985 1987 1988 1989 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2002 2003 2004 2005 2006 2008 Founding year of subsidiaries (8H01X056) - 32 -
  • 33. Future Attractiveness of Emerging Markets China 73% Russia 48% India 35% Eastern Europe 34% (without Russia) Asia (rest) 21% Brazil 13% (8H01X056) - 33 -
  • 34. Lesson 3 The Hidden Champions combine specialization in product and know-how with global selling and marketing. Globalization is the growth booster for them. They serve the target markets through their own subsidiaries. (8H01X056) - 34 -
  • 36. R&D Intensity R&D as % Index of revenue German firms with R&D 3.0% 100 Booz (Global Top 1000 in R&D) 4.2% 120 Hidden champions 5.9% 169 1/3 of hidden champions > 9% 257 (8H01X056) - 36 -
  • 37. Patents Patents per Cost per patent 1,000 employees in 1,000 $ Patent-intensive large corporations 5.8 3,717 Hidden champions 30.6 725 (8H01X056) - 37 -
  • 38. Enercon Wind Turbines Extremely innovative Founded in 1984 More than 10000 employees, 3 billion € revenue 42% of all patents worldwide Price 20% higher than competition Superb service (8H01X056) - 38 -
  • 39. Driving Forces of Innovation Large corporations Hidden Champions 65 % 50% 31% 19 % 21 % 14% market technology market & market technology market & technology technology (8H01X056) - 39 -
  • 40. Innovation Process Role of top-management Heads more important than budgets Cooperation between functions Co-development with customers Continuous improvements rather than breakthrough innovations Speed (8H01X056) - 40 -
  • 41. Lesson 4 The Hidden Champions are in a phase of massive innovations. The effectiveness of their R&D- activities beats that of large companies by a factor of 5. Their innovation processes are fundamentally different. Their innovativeness is both market- and technology-driven. (8H01X056) - 41 -
  • 42. Closeness to Customer Marketing Professionalism Value and Price (8H01X056) - 42 -
  • 43. Market-Related Strengths Five times as many employees (25-50%) have regular customer contacts compared to large companies (5-10%). closeness-to- 88.7% 88,7% customer image 84.1% 84,1% professional marketing 36.4% 36,4% (8H01X056) - 43 -
  • 44. Closeness to Top Customers Close to most demanding customers Grohmann Engineering: Top 30 customers worldwide as target group, most important customer is Intel Top customers as drivers of performance and innovation Follow top customers everywhere (8H01X056) - 44 -
  • 45. Value and Pricing Strategies are value-driven, not price-driven Price premium 10-15% Avoidance of price wars (8H01X056) - 45 -
  • 46. Competitive Avantages of the Hidden Champions Product quality Economy Punctuality Advice Closeness-to-Customer Service Price Flexibility Systems Integration Importance Distribution Made in Germany Cooperation Patents with suppliers Advertising weaker stronger than the strongest competitor Competitive performance (8H01X056) - 46 -
  • 47. Attributes with Strongest Increase in Importance Attribute Increase in percentage points last ten years Advice +10 Systems integration +8 (8H01X056) - 47 -
  • 48. Closeness to Competition Head-on fight with strongest competitors Fitness through tough competition Often global top competitors in one location Actively seek performance-oriented competition (8H01X056) - 48 -
  • 49. Competing with the “Neighbor” Product Competitors Place Country Remarks Shopping carts Wanzl Leipheim Germany Global No. 1 Product Competitors Siegel Jettingen Location Remarks Strong competitor Orthopedic implants Zimmer Warsaw Indiana, USA Globale No. 1 DePuy Warsaw All three are leaders Biomet Warsaw Private Planes Cessna Wichita Kansas, USA Cessna global No. 1 Hawker Beechcraft Wichita others leading Learjet Wichita Sparkling wine Freixenet Sant Sadurni d'Anoia Spain Global No. 1 Codorniu Sant Sadurni d'Anoia Global No. 2 Strong competition Eyewear Luxottica Agordo Italy Global No. 1 Safilo Padua Global No. 2 Very similar strategies Assembly products Würth Künzelsau Germany Global No. 1 Berner Künzelsau Global No. 2 Aromas/perfumes Givaudan Vervier Switzerland Global No. 1 Firmenich Geneva Global No. 2/3 Interface technology Phoenix Contact All in the region of Germany Global No. 1, all three Harting East Westphalia global leaders Weidmüller Golf equipment Callaway Carlsbad California, USA Both fight for global TaylorMade Carlsbad market leadership Wind energy Vestas Randers Denmark Global No. 1 Enercon Aurich Northern Global No. 3, techological Germany leader (8H01X056) - 49 -
  • 50. Lesson 5 Closeness to customer is the greatest strength of the Hidden Champions – even ahead of technology. The Hidden Champions hold strong competitive posititions. Advice and systems integration are new advantages which create higher barriers to entry. They closely compete with their best competitors. Entrepreneurial clusters foster the emergence of Hidden Champions. (8H01X056) - 50 -
  • 52. Employees “More work than heads” High performance cultures High qualification Early on sharp selection/later on “zero” turnover (8H01X056) - 52 -
  • 53. Higher Qualification In the last ten years, the share of university graduates has more than doubled. University graduates (%) 19.1% 8.5% 10 years ago Today (8H01X056) - 53 -
  • 54. Turnover Rates USA 15,0% 30.6% Austria 9,0% 9.0% Switzerland 8,8% 8.8% Germany 7,3% 7.3% Daimler 5,3% 5.3% Hidden champions 2,7% 2.7% Source: Hernstein-Institut/US Department of Labor (8H01X056) - 54 -
  • 55. Lesson 6 The Hidden Champions have “more work than heads” and high performance cultures. Early selection on the job is sharp. Turnover and sickness rates are extremely low. (8H01X056) - 55 -
  • 57. Ownership and Leadership Ownership/management Ten years Today Change ago (in %) (in %) (in %-points) Family-owned 76 66 -10 - thereof with family management 82 78 -4 - therof with other management 18 22 +4 Corporations 21 16 -5 Stock exchange 2 10 +8 Private equity - 8 +8 (8H01X056) - 57 -
  • 58. Key Financial Indicators Return on Capital Emplyed (ROCE) 13.6% Equity Ratio 41.9% Self-financing dominates Capital markets increasingly important (8H01X056) - 58 -
  • 59. Leaders Identity of mission and being Leadership - authoritarian in the principles - participative, flexible in the details Young into power More women in top positions Very high continuity (average CEO tenure is 20 years) (8H01X056) - 59 -
  • 60. Lesson 7 The secret of the success of the Hidden Champions lies in their leaders. The leadership is authoritarian in the principles, but flexible in the details. Continuity is very high. Young CEOs and women play a more important role than in large companies. (8H01X056) - 60 -
  • 61. The Three Circles of the Hidden Champions Focus De ce n h Competitive tra pt advantages orientation Leader- De liz Global ship with ai to ambitious n goals High performance employees Closeness to customer (8H01X056) - 61 -
  • 62. The Ultimate Lesson The “Hidden Champions of the 21st Century” go their own ways – more decisively and successfully than ever. They do most things differently… from the teachings of management gurus, from modern management fads, from large corporations Maybe this is the most important lesson… (8H01X056) - 62 -
  • 63. Lessons for Poland The success of Poland in globalization will depend heavily on mid-sized companies Admiration not only for large firms, but also for midsized companies required Needed: Young entrepreneurs with high ambitions The technical competencies are there, marketing and globalization must be added The role of large corporations: help start-ups, spin-offs etc. Poland is in a good starting position, geostrategically ideal (8H01X056) - 63 -
  • 64. To conclude…. … a personal Hidden Champions Story (8H01X056) - 64 -
  • 65. Simon - Kucher & Partners Worldwide Strategy & Marketing Consultants Focus: Revenue-driven Profit Growth Core Competency: Pricing (8H01X056) - 65 -
  • 66. Best Consultancies in quot;Marketing & Salesquot; in Germany Germany’s most prestigious business magazine ranks Simon-Kucher as the leading consultant in quot;Marketing & Salesquot;, ahead of Boston and McKinsey. Competence Ranking quot;Marketing & Salesquot; Competence Ranking quot;Marketing & Salesquot; Rank Consultancy Score* 1 Simon-Kucher & Partners 401 2 Boston Consulting Group 370 3 McKinsey & Company 346 4 Bain & Company 344 5 Roland Berger 338 manager-magazin 08/2007 * Maximum 500; Source: manager-magazin August 2007/IMB (Institute for Management & Consulting); Survey of 264 Top Managers (8H01X056) - 66 -
  • 67. World Leader in Price Consulting “Simon-Kucher is world leader in giving advice to companies on how to price their products.” Business Week “Simon-Kucher is the worlds’ leading pricing consultancy.” The Economist “In pricing you offer something nobody else does.” Professor Peter Drucker “No one knows more about pricing than Simon-Kucher.” Professor Philip Kotler (8H01X056) - 67 -
  • 68. Employees and Revenue Revenue in 2007: US-$ 120 million 485 379 311 261 235 205 160 169 125 134 82 99 51 60 16 20 20 24 30 40 3 4 5 9 8 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 11 07 00 19 19 19 19 19 19 19 19 19 19 19 19 19 19 19 20 20 20 20 20 20 20 20 /2 (8H01X056) - 68 -
  • 69. Comparison Boston Consulting vs. Simon-Kucher After 23 years Simon-Kucher is larger than the Boston Consulting group was after 23 years. SKP (1985-2007) 331 308 BCG (1963-1985) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 (8H01X056) - 69 -
  • 70. Global Presence France, England, Luxem- Netherlands, Germany, Germany, Germany, Germany, Paris London bourg Amsterdam Bonn Frankfurt Munich Cologne Russia, Moscow Poland, Warsaw USA, Japan, San Francisco Tokyo USA, Boston USA, New York Spain, Switzerland, Italy, Austria, Madrid Zurich Milan Vienna (8H01X056) - 70 -
  • 71. SKP in Poland Transporta- Pharmacy tion /logistics Consumer Media goods Construction Telecommuni materials cation Financial Energy services Retail Industrial goods Others (8H01X056) - 71 -
  • 72. The Most Influential Management Thinkers in German-Speaking Countries 2005-2007 1. Peter F. Drucker † 31.8% 2. Hermann Simon 12.2% 3. Fredmund Malik 10.7% 4. Michael E. Porter 6.3% 5. Philip Kotler 5.1% Source: www.managementdenker.de, Internet Surveys, n = 1 195, 2005 – 2007 (8H01X056) - 72 -
  • 73. Hermann Simon Hermann Simon is chairman of Simon-Kucher & Partners Strategy & Marketing Consultants with offices in Amsterdam, Bonn, Boston, Cologne, Frankfurt, London, Luxembourg, Madrid, Milan, Moscow, Munich, New York, Paris, San Francisco, Tokyo, Vienna, Warsaw and Zurich. Simon is an expert in strategy, marketing and pricing. He has an extensive global range of clients. In the German language area he was voted the most influential management thinker after the late Peter Drucker. Before committing himself entirely to management consulting, Simon was a professor of business administration and marketing at the Universities of Mainz (1989-1995) and Bielefeld (1979-1989). He was also a visiting professor at various international universities: Harvard Business School, Stanford, London Business School, INSEAD, Keio University in Tokyo and the Massachusetts Institute of Technology. Professor Simon has published over 30 books in 22 languages, including the worldwide bestseller Hidden Champions (1996, cover story of BusinessWeek in January 2004) and Power Pricing (1997), as well as Strategy for Competition (2003) and Think! (2004). Manage for Profit, Not for Market Share (2006) takes a critical look at the widespread focus on volume and market share and calls for a conscious shift of focus towards profit. His book Hidden Champions of the 21st Century, Success Strategies of Unknown World Market Leaders will appear in February 2009. It investigates the strategies of little known world and European market leaders in German- speaking countries. In October 2008 his new textbook Preismanagement appeared in German. Simon was and is a member of the editorial boards of numerous business journals, including the International Journal of Research in Marketing, Management Science, Recherche et Applications en Marketing, Décisions Marketing, European Management Journal as well as several German journals. Since 1988 he has regularly written a column for the business monthly Manager Magazin. As a board member of numerous foundations and corporations, Professor Simon has gained substantial experience in corporate governance. From 1984 to 1986 he was the president of the European Marketing Academy (EMAC). A native of Germany, he studied economics and business administration at the universities of Bonn and Cologne. He received his diploma (1973) and his doctorate (1976) from the University of Bonn. (8H01X056) - 73 -