Who helps the people in the helping professionals manage their stress?? This important workshop was presented at the LiveOn NY's 26th Annual Conference on "The Transformation of Aging". It covers the types of stress (physical and mental) encountered in the workplace. It gives specific assessment tools to help you see how "stressed out" you are, covers "compassion fatigue" and helps you see your personal risk factors contributing to your stress. But, don't fear - the presentation also focuses on self-care; what you can do for yourself to make things better. Bottom line - strengths to combat this stress come from identifying the stress and acting to manage it. And, it ends with extremely practical solutions on things you can do - even if you only have two minutes to relieve your stress!
JAIME VINCK - COMPASSION FATIGUE AND PROVIDER RESILIENCEiCAADEvents
Compassion fatigue is the normal physiological and emotional reaction to hearing about another person’s trauma. This exhaustion creates a limited ability to empathise with others in both our personal and professional lives. In the world of substance use disorders, we often see it in our colleagues before we see it in ourselves. This interactive workshop will create ways to care for ourselves while still caring for others and develop action plans for self-care and compassion.
Centered around a theme of reenergizing and rejuvenating the work environment, this FREE web-based learning opportunity is open to the public and will be similar to a professional conference – no travel involved! Part 3 of the Virtual Learning Event Session will focus on professional development in the area of ‘Compassion Fatigue.’
Military caregivers are at high risk for the negative impact of compassion fatigue. The experience of trauma can extend beyond those who are directly impacted to those who provide care to traumatized individuals, including military service professionals. This phenomenon is referred to as compassion fatigue or secondary traumatic stress.
In this Virtual Learning Event session, attendees will gain an understanding of the concept of compassion fatigue, describe the symptoms of compassion fatigue, and discuss strategies to minimize the negative impact of compassion fatigue.
JAIME VINCK - COMPASSION FATIGUE AND PROVIDER RESILIENCEiCAADEvents
Compassion fatigue is the normal physiological and emotional reaction to hearing about another person’s trauma. This exhaustion creates a limited ability to empathise with others in both our personal and professional lives. In the world of substance use disorders, we often see it in our colleagues before we see it in ourselves. This interactive workshop will create ways to care for ourselves while still caring for others and develop action plans for self-care and compassion.
Centered around a theme of reenergizing and rejuvenating the work environment, this FREE web-based learning opportunity is open to the public and will be similar to a professional conference – no travel involved! Part 3 of the Virtual Learning Event Session will focus on professional development in the area of ‘Compassion Fatigue.’
Military caregivers are at high risk for the negative impact of compassion fatigue. The experience of trauma can extend beyond those who are directly impacted to those who provide care to traumatized individuals, including military service professionals. This phenomenon is referred to as compassion fatigue or secondary traumatic stress.
In this Virtual Learning Event session, attendees will gain an understanding of the concept of compassion fatigue, describe the symptoms of compassion fatigue, and discuss strategies to minimize the negative impact of compassion fatigue.
Therapist and other direct service providers who work with trauma survivors may themselves be impacted. This is described as compassion fatigue, or secondary traumatic stress
You love your job, your organization, and your community. But there can still be days when you feel like you have nothing left to give. If at the end of the day you feel drained, or irritated, or both, you may have “compassion fatigue.” Compassion fatigue, also known as secondary traumatic stress (STS), is a condition characterized by a gradual lessening of compassion over time. This session will help you recognize the symptoms and the situations that may trigger compassion fatigue and understand how it affects you and your working environment. Explore ways to take care of yourself so you can continue to show compassion and give your patrons the care they need.
Very often practitioners experience vicarious helplessness when dealing with children adolescents Dr Rose Falzon gave a workshop on this at the European Association for Counselling Conference in Malta 2014
Working with people in crisis causes ongoing exposure to stress and traumatic stress. Reactions to stress and trauma are normal. They must be addressed regularly. Failure to address them as a part of our work can cause secondary trauma.
2nd Draft version of Presentation for 11/19/2009 - KU Palliative Care Fellowship Lecture Series. Uploaded to show the evolution of creating a slide presentation
Therapist and other direct service providers who work with trauma survivors may themselves be impacted. This is described as compassion fatigue, or secondary traumatic stress
You love your job, your organization, and your community. But there can still be days when you feel like you have nothing left to give. If at the end of the day you feel drained, or irritated, or both, you may have “compassion fatigue.” Compassion fatigue, also known as secondary traumatic stress (STS), is a condition characterized by a gradual lessening of compassion over time. This session will help you recognize the symptoms and the situations that may trigger compassion fatigue and understand how it affects you and your working environment. Explore ways to take care of yourself so you can continue to show compassion and give your patrons the care they need.
Very often practitioners experience vicarious helplessness when dealing with children adolescents Dr Rose Falzon gave a workshop on this at the European Association for Counselling Conference in Malta 2014
Working with people in crisis causes ongoing exposure to stress and traumatic stress. Reactions to stress and trauma are normal. They must be addressed regularly. Failure to address them as a part of our work can cause secondary trauma.
2nd Draft version of Presentation for 11/19/2009 - KU Palliative Care Fellowship Lecture Series. Uploaded to show the evolution of creating a slide presentation
3rd Draft version of Presentation for 11/19/2009 - KU Palliative Care Fellowship Lecture Series. Uploaded to show the evolution of creating a slide presentation
First Draft version of Presentation for 11/19/2009 - KU Palliative Care Fellowship Lecture Series. Uploaded to show the evolution of creating a slide presentation
This slideset was used for a presentation to the Palliative Medicine Fellows for the University of Kansas PM Fellowship in association with Kansas City Hospice & Palliative Care
This talk was presented at the 2010 American Academy of Hospice & Palliative Medicine Annual Assembly in Boston, MA. I apologize for no music being present since it could not be uploaded into slideshare.
Running on Empty Compassion Fatigue in Health Professio.docxgertrudebellgrove
Running on Empty:
Compassion Fatigue in Health Professionals
By Françoise Mathieu, M.Ed., CCC. Compassion Fatigue Specialist
(Published in Rehab & Community Care Medicine, Spring 2007)
“The expectation that we can be immersed in suffering and loss daily and not be touched by it
is as unrealistic as expecting to be able to walk through water without getting wet” (Remen,
1996)
What is compassion fatigue?
Our primary task as helping professionals is first and foremost to meet the physical and/or
emotional needs of our clients and patients. This can be an immensely rewarding experience,
and the daily contact with patients is what keeps many of us working in this field. It is a
Calling, a highly specialized type of work that is unlike any other profession. However, this
highly specialised rewarding profession can also look like this: Increasingly stressful work
environments, heavy case loads and dwindling resources, cynicism and negativity from co-
workers, low job satisfaction and, for some, the risk of being physically assaulted by patients.
Compassion Fatigue has been described as the “cost of caring" for others in emotional and
physical pain. (Figley, 1982) It is characterized by deep physical and emotional exhaustion
and a pronounced change in the helper’s ability to feel empathy for their patients, their loved
ones and their co-workers. It is marked by increased cynicism at work, a loss of enjoyment of
our career, and eventually can transform into depression, secondary traumatic stress and
stress-related illnesses. The most insidious aspect of compassion fatigue is that it attacks the
very core of what brought us into this work: our empathy and compassion for others.
Who does it affect?
Compassion fatigue is an occupational hazard, which means that almost everyone who cares
about their patients/clients will eventually develop a certain amount of it, to varying degrees of
severity. Statistics Canada recently published their first ever National Survey of the Work and
Health of Nurses (2005) which found that “close to one-fifth of nurses reported that their
mental health had made their workload difficult to handle during the previous month.” In the
year before the survey, over 50% of nurses had taken time off work because of a physical
Running on Empty p.2
illness, and 10% had been away for mental health reasons. Eight out of ten nurses accessed
their EAP (employee assistance program) which is over twice as high as EAP use by the total
employed population. In addition, nurses reported on the job violence and were found “more
likely to experience on the job violence than all other professions.” (ONA, 2006) A study of
Cancer Care Workers in Ontario carried out in 2000 also found high levels of burnout and
stress among oncology workers and discovered that a significant number of them were
considering leaving the field: 50% of physicians and 1/3 of other cancer care professionals
had hi ...
Financial Analysis Project
[YOUR NAME]
Eastern Gateway Community College
Instructor: Carmelita Omran
[MONTH DATE, YEAR]
Primary Business Activities and Background
Part 1 (Provide at least one slide for each part with at least 8 bullets per slide)
Research and describe the company’s primary business activities (Make sure you pick a company that shows 4 Annual Financial Statements – you will need it for Part 3, Part 4, Part 5 & Part 6 };
Provide information regarding the company’s history;
Provide information regarding the company’s position within their industry;
Provide information regarding the company’s competition;
Provide information regarding the company’s recent developments, and future direction.
Use your own words to respond to the questions above.
Summarized News Items
Part 2 (Provide at least one slide for each part and at least 8 bullets per slide)
Summarize in your own words at least two significant news items from recent articles or reports about company.
Use the library’s academic databases to search for news about the company.
Cite quoted and paraphrased material appropriately
Your responses must be SUBSTANTIVE, RELEVANT and COHERENT SENTENCES.
Income Statement Analysis
Part 3 (Provide at least one slide for each part and at least 8 bullets per slide)
Analyze the company's last four annual income statements. Pay special attention to the total expenses and the net income (loss).
Use the last 4 ANNUAL Income statement or Profit and Loss Statements.
Identify trends, concerns, and opportunities.
At the broadest level, the income statement reports for a specific, discrete period of time (typically a year or a quarter) Readers of the income statement are also looking for hints about the company's future performance.
Cash Flow Statement Analysis
Part 4 (Provide at least one slide for each part and at least 8 bullets per slide)
Analyze the company's last four annual cash flow statements.
Identify trends
Identify concerns, and
Identify opportunities.
Pay special attention to the highest cash inflow and cash outflow.
Balance Sheet Analysis
Part 5 (Provide at least one slide for each part and at least 8 bullets per slide)
Analyze the company's last four annual balance sheets.
Identify trends
Identify concerns
Identify opportunities.
Pay special attention to increases and decreases in the current asset accounts (cash, A/R, inventories, etc.) and long-term assets (buildings, equipment, etc.)
Stockholders’ Equity Analysis
Part 6 (Provide at least one slide for each part and at least 8 bullets per slide)
Analyze the company's last four statements of stockholders' equity.
Identify trends
Identify concerns
Identify opportunities.
Pay special attention to retained earnings increase or decrease, dividends, etc.
Ratio Analysis
Part 7 (Provide at least one slide for each part and at least 8 bullets per slide)
Identify the following ratios for the company: current, quick, gross profit marg ...
Addressing the Heart of Compassion FatigueRaviant LLC
To focus on self-care to address compassion fatigue and burnout may miss a key point. According to Dr. Christina Maslach, a leading burnout researcher, this implication may only worsen the problem, because it lays the responsibility on the person experiencing burnout. Instead, we must understand compassion itself and look at work expectations to make changes at the source.
In this presentation, we:
Explore and practice self-regulation and the connection to compassion fatigue.
Practice and discuss the compassion experience.
Explore the relationship between compassion fatigue, burnout and secondary traumatic stress, using the ProQOL model.
Discuss why self-care is both necessary and insufficient as an approach to addressing compassion fatigue.
Introduce a 3-tier framework for working with compassion fatigue.
CP-Care curriculum, training course and assessment mechanism (ECVET based)
Website: http://cpcare.eu/en/
This project (CP-CARE - 2016-1-TR01-KA202-035094) has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
This presentation is an overview of depression (description, it’s prevalence, how it is diagnosed, etc.) and how it interacts with periods of job loss / unemployment. This is followed with some practical suggestions of what to do including ways to structure your job search / life style if / when you find yourself in this position.
This presentation is an overview of depression (description, it’s prevalence, how it is diagnosed, etc.) and how it interacts with periods of job loss / unemployment. This is followed with some practical suggestions of what to do including ways to structure your job search / life style if / when you find yourself in this position.
James Caringi, PhD Presentation at 2016 Science of HOPE
Description:
Secondary Traumatic Stress (STS) is defined as, “the natural and consequent behaviors and emotions resulting from knowing about a traumatizing event experienced by a significant other, the stress resulting from helping or wanting to help a traumatized or suffering person” (Figley, 1995). Professionals and caregivers frequently work with individuals, families, groups, and communities who have experienced multiple adverse childhood experience (ACE) traumas and as a result, are at high risk for experiencing STS. Secondary Traumatic Stress can lead to personal health issues, loss of productivity, and turnover and therefore should be a concern for practitioners and administrators.
This presentation will address the causes of STS and offer ideas for both prevention and recovery. In addition, findings from empirical research projects examining STS, burnout, and peer support will be reviewed. Methods to create a trauma informed organization that can both prevent and mitigate the impact of STS will be reviewed and critiqued. Finally, the presenter will facilitate an action research process designed to enable participants to begin the development of self-care plans that they can use in their organizations.
Similar to Stressed OUT! Practical Tips for Managing Stress Everyday (20)
Presented at LiveOn NY's 26th Annual Conference, this is a comprehensive report on how to be prepared in case of an emergency. Whether it's fire safety, heat waves, cold snaps, loss of electrical power, extreme weather, terrorism or infectious diseases, preparation is everything. Reviews the Incident Command System (ICS) which is what emergency planning professionals use on a routine basis, including planning tools. While it gives additional tools that focus on New York, this presentation covers what you need to do to be prepared in an emergency no matter your location.Peg Graham provides technical assistance to CBOs interested in improving their level of disaster preparedness.
Nonprofits, senior centers and other service organizations are required to collect data ad nauseum. But how can you use data to show the important, positive work you've done. This workshop, presented at LiveOn NY's 26th annual conference shows you how to do that! Tells you what questions you must always ask, and is loaded with great information including where to get secondary data sources, and extremely helpful survey tools. If you're putting together a report, or have data that you have to present to others, this should be your go-to resource.
It is time to move forward on affordable housing in New York, an update from LiveOn NY. For older adults, the lack of availability and affordable housing is a worsening crisis. Solutions recommended include production, preservation, and regulation. By retooling existing programs and additional investment in select programs, the City can serve at least 100,000 seniors, laying the groundwork to meet the housing needs of NYC’s growing elderly population.
Life Reimagined - what would you rather be doing? Reimagine the possibilities. A great workshop presented by the AARP at LiveOn NY's 26th Annual Conference - "The Transformation of Aging". This is more than your average self-help offering - it focuses on the bigger questions like "What are you doing with your time and energy?" You'll get practical tools and access to unmatched expertise.
A tool presented at the Helping the Helpers workshop at LiveOn NY's 26th Annual Conference on the Transformation of Aging. The focus of the workshop was on how to combat and manage stress for those in the helping professions. This tool helps individuals assess their current quality of life as it relates to their work.
Consumer Financial Protection Bureau presents an overview of financial elder abuse at the LiveOn NY 26th Annual Conference on the Transformation of Aging. The presentation includes a link to an interactive online tool that includes an "older americans" tag focusing on issues of interest to older adults, links to a section where consumers can input complaints and CFPB works to get answers from companies on these complaints. There is also an office for Older Americans whose mission is to help consumers 62+ get the financial education and training they need.
More from LiveOn NY: Making New York A Better Place to Age (7)
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardso...rightmanforbloodline
TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardson, Verified Chapters 1 - 18, Complete Newest Version
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TEST BANK For Accounting Information Systems, 3rd Edition by Vernon Richardson, Verified Chapters 1 - 18, Complete Newest Version
ALKAMAGIC PLAN 1350.pdf plan based of door to door delivery of alkaline water...rowala30
Alka magic plan 1350 -we deliver alkaline water at your door step and you can make handsome money by referral programme
we also help and provide systematic guideline to setup 1000 lph alkaline water plant
KEY Points of Leicester travel clinic In London doc.docxNX Healthcare
In order to protect visitors' safety and wellbeing, Travel Clinic Leicester offers a wide range of travel-related health treatments, including individualized counseling and vaccines. Our team of medical experts specializes in getting people ready for international travel, with a particular emphasis on vaccines and health consultations to prevent travel-related illnesses. We provide a range of travel-related services, such as health concerns unique to a trip, prevention of malaria, and travel-related medical supplies. Our clinic is dedicated to providing top-notch care, keeping abreast of the most recent recommendations for vaccinations and travel health precautions. The goal of Travel Clinic Leicester is to keep you safe and well-rested no matter what kind of travel you choose—business, pleasure, or adventure.
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
Health Education on prevention of hypertensionRadhika kulvi
Hypertension is a chronic condition of concern due to its role in the causation of coronary heart diseases. Hypertension is a worldwide epidemic and important risk factor for coronary artery disease, stroke and renal diseases. Blood pressure is the force exerted by the blood against the walls of the blood vessels and is sufficient to maintain tissue perfusion during activity and rest. Hypertension is sustained elevation of BP. In adults, HTN exists when systolic blood pressure is equal to or greater than 140mmHg or diastolic BP is equal to or greater than 90mmHg. The
Trauma Outpatient Center is a comprehensive facility dedicated to addressing mental health challenges and providing medication-assisted treatment. We offer a diverse range of services aimed at assisting individuals in overcoming addiction, mental health disorders, and related obstacles. Our team consists of seasoned professionals who are both experienced and compassionate, committed to delivering the highest standard of care to our clients. By utilizing evidence-based treatment methods, we strive to help our clients achieve their goals and lead healthier, more fulfilling lives.
Our mission is to provide a safe and supportive environment where our clients can receive the highest quality of care. We are dedicated to assisting our clients in reaching their objectives and improving their overall well-being. We prioritize our clients' needs and individualize treatment plans to ensure they receive tailored care. Our approach is rooted in evidence-based practices proven effective in treating addiction and mental health disorders.
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INFECTION OF THE BRAIN -ENCEPHALITIS ( PPT)blessyjannu21
Neurological system includes brain and spinal cord. It plays an important role in functioning of our body. Encephalitis is the inflammation of the brain. Causes include viral infections, infections from insect bites or an autoimmune reaction that affects the brain. It can be life-threatening or cause long-term complications. Treatment varies, but most people require hospitalization so they can receive intensive treatment, including life support.
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...The Lifesciences Magazine
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About this webinar: This talk will introduce what cancer rehabilitation is, where it fits into the cancer trajectory, and who can benefit from it. In addition, the current landscape of cancer rehabilitation in Canada will be discussed and the need for advocacy to increase access to this essential component of cancer care.
Stem Cell Solutions: Dr. David Greene's Path to Non-Surgical Cardiac CareDr. David Greene Arizona
Explore the groundbreaking work of Dr. David Greene, a pioneer in regenerative medicine, who is revolutionizing the field of cardiology through stem cell therapy in Arizona. This ppt delves into how Dr. Greene's innovative approach is providing non-surgical, effective treatments for heart disease, using the body's own cells to repair heart damage and improve patient outcomes. Learn about the science behind stem cell therapy, its benefits over traditional cardiac surgeries, and the promising future it holds for modern medicine. Join us as we uncover how Dr. Greene's commitment to stem cell research and therapy is setting new standards in healthcare and offering new hope to cardiac patients.
ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
The "ICH Guidelines for Pharmacovigilance" PDF provides a comprehensive overview of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines related to pharmacovigilance. These guidelines aim to ensure that drugs are safe and effective for patients by monitoring and assessing adverse effects, ensuring proper reporting systems, and improving risk management practices. The document is essential for professionals in the pharmaceutical industry, regulatory authorities, and healthcare providers, offering detailed procedures and standards for pharmacovigilance activities to enhance drug safety and protect public health.
2. Agenda
Welcome
Overview of compassion fatigue, secondary trauma, and
burnout
Self Care
The importance of self-assessment
Practical ways of coping:
Personal techniques
Friends/colleagues- relationships
Caseload management
Supervisory support
Next steps
3.
4. Types of Stress
There are at least three different types of stress,
all of which carry physical and mental health risks:
Routine stress related to the pressures of work, family and other
daily responsibilities.
Stress brought about by a sudden negative change, such as losing
a job, divorce, or illness.
Traumatic stress, experienced in an event like a major accident,
war, assault, or a natural disaster where one may be seriously
hurt or in danger of being killed.
(NIMH, Fact Sheet on Stress. 2014)
5. Impact of Chronic Stress
Most Americans report feeling moderate-to-high
stress levels
70-80% of all visits to the doctor are for stress-related
and stress-induced illnesses
Stress can play a part in problems such as headaches,
high blood pressure, heart problems, diabetes, skin
conditions, asthma, arthritis, depression, and anxiety.
(USDHHS: Healthy People; APA: Stress in America Survey;
Mayo Clinic: “Chronic stress puts your health at risk.“)
7. Helpers’ Reactions to Work in the Helping
Professions
• Compassion Satisfaction: Positive aspects of working
as a helper
• Compassion Fatigue: Negative aspects of working as a
helper
• Burnout
– Inefficacy and feeling overwhelmed
• Work-related traumatic stress
– Primary traumatic stress direct target of event
– Secondary traumatic exposure to event due to a
relationship with the primary person (Stamm , 2009)
8.
9. Compassion Satisfaction
The pleasure you derive from being able to
do your work.
Feel satisfied and enjoy your work
Feel positive towards clients
Feel you actually are helping others (I make a
difference)
Feel you are able to keep up with the work
(Stamm, 2012)
11. Compassion Fatigue
“affects those who do their work well” (Figley, 1995)
Shift in hope and optimism about the value of the work
Deep physical, emotional and spiritual exhaustion
Compassion fatigued practitioners continue to give
themselves fully to their clients, finding it difficult to
maintain a healthy balance of empathy and objectivity.
Can be a typical response to work overload; can ebb and
flow depending on demands
(Mathieu, 2007;Pfifferling & Gilley, 2000)
13. Burnout
Feelings of hopelessness
Feelings of being emotionally exhausted and
overextended by the work.
Feelings of depersonalization which result in negative,
cynical attitudes toward clients.
Diminished personal accomplishment, reflecting a
sense of lowered competence and a lack of successful
achievement in work with clients.
Associated with high workloads and non- supportive
work environment
(Maslach & Jackson, 1986; Stamm, 2012)
14. Secondary Traumatic Stress,
Also Known as Vicarious Trauma.
Secondary exposure to extremely stressful events
(exposure to others’ trauma or reexperiencing the
client’s trauma)
Symptoms rapid in onset and specific to a
particular event
Symptoms: Afraid, difficulty sleeping, images of
upsetting event, avoiding the client and reminders
of the event
(Figley, 1995, Stamm, 2012)
15. Brief Compassion Fatigue Self-Assessment
1. Personal concerns commonly intrude on my professional role.
2. My colleagues seem to lack understanding.
3. I find even small changes enormously draining.
4. I can't seem to recover quickly after association with trauma.
5. Association with trauma affects me very deeply.
6. My patients' stress affects me deeply.
7. I have lost my sense of hopefulness.
8. I feel vulnerable all the time.
9. I feel overwhelmed by unfinished personal business.
Exercise only – Non-validated tool: http://www.aafp.org/fpm/2000/0400/p39.html
16. How many of you answered….
Yes to 1 item
Yes to 2 items
Yes to 3 items
Yes to 4 or more
Yes to 4 or more could be possible indicators of
Compassion Fatigue.
17. What is the ?
Compassion
Fatigue
Compassion
Satisfaction
Self-Care!
18.
19. Self-care
• How do you take care of your
self?
• Name one thing you do to take
care of yourself.
• Why is this important as a
helper?
21. Personal Self-Care
We have stressful experiences everyday in our jobs
People are different: What is stressful to you, may
not be stressful to others.
Strengths comes in identifying the stress and
acting to manage it.
Checking in about your stress levels on a daily basis
can help to make you more aware of what you and
your body are going through (e.g., stress
thermometer)
Volk, Guarino, Grandin, & Clervil, (2008)
22. Personal Self-Care
Many of us come with issues that are unresolved and
can impact our lives and our work
Do you have your own history of trauma?
Very common
What are your triggers?
Are you getting help to help you cope?
Volk, Guarino, Grandin, & Clervil, (2008)
23. People Bring Themselves
• People bring a past and a present to anything they do
– Their schemas and beliefs
– Their stigma beliefs
– Their social support systems
• Positive support
• Negative support
– Their history of trauma and illness
– Their families and close others
– Their economic situation
24. Personal Self-Care
Key areas to examine:
Sleep – How much sleep are you getting a day? Most people
are sleep deprived which makes you more vulnerable to
stress(6-8 hours a day is ideal)
Exercise – Are you exercising? It’s helpful to exercise, even a
little bit helps- may also be helpful to do with a friend
Diet – How is your diet?- it’s important to eat regularly and eat
healthy foods
Unhealthy habits - Do you have unhealthy habits? Caffeine,
smoking, drinking excessively?
Relationships-Are you maintaining positive relationships?
(Stamm, 2002)
26. Relationships Help
Personal Relationships
Stress can impact and strain relationships
Maintaining positive relationships helps to balance the stress
one is experiencing
What are you doing to build relationships?
Are you expanding your support networks?
Do you have friends you can speak with about how work
affects you?
Can you tell your friends and family not to expect you to solve
their problems since you are “so good at it”?
(Volk, Guarino, Grandin, & Clervil, 2008; Stamm ,2002)
28. How do you ask for help?
How do you seek support from your colleagues
or supervisors?
29. Relationships Help
Workplace Relationships
Colleagues:
Colleagues can help listen and provide support
Colleagues can see you struggling and let you know
Supervisors:
Support to process challenges and build coping
Do you feel comfortable with your supervisor? If not, can
you change supervisors or add an outside supervisor?
You can also find non-workplace professional communities
Look for others in similar profession
Virtual support groups or professional networks
Remember confidentiality – share how you feel not your
client’s story (Stamm, 2002)
30. Managing Your Workload
Can you see a variety of clients (e.g., mixing milder cases
with more intense cases)?
Split seeing clients with administrative tasks
Can you transition stagnant cases to other services?
Plan pockets of time to complete administrative tasks during
your day so you can leave work on time.
Have a transition time between seeing clients and going
home.
At work, end your day with something positive.
During commute, do something fun/enjoyable unrelated to work.
At home, take a few minutes to breathe before transitioning to home
responsibilities (e.g., enjoy family time, listen to music, etc.).
Switching on and off – See PocketCard
Keep Hope Alive!
(Stamm , 2002)
33. Organization-Wide Stress
Warning signs:
High rates of staff turn-over; High rates of absences or tardiness
Lack of communication and frequent miscommunication between co-
workers and/or departments
Increase in interpersonal conflicts between co-workers and/or between
various parts of the organization
Missed deadlines
Incomplete work; Poor quality of work or service delivery
Increase in customer/client complaints
A negative atmosphere/low morale
Less energy and motivation to do “extra” or to take sufficient time to do
quality work as an organization
A lack of emotional and/or physical safety in the organization
Volk, Guarino, Grandin, & Clervil, (2008)
34. The Professional Quality of Life Scale
(ProQOL)
The ProQOL is free and available at www.proqol.org
A 30 item self-report measure of the positive and
negative aspects of caring
The ProQOL measures Compassion Satisfaction and
Compassion Fatigue
Compassion Fatigue has two subscales
Burnout
Secondary Trauma
Stamm (2009)
35.
36. Resiliency Planning
• Individual, personally
– The ProQOL can help you plan where to put your energy
to increase your resilience
• Organizational planning
– Can help organizations find ways to maximize the positive
aspects and reduce the negative aspects of helping
• Supportive Supervision
– The ProQOL can be used as information for discussions
Stamm (2009)
39. Resources
http://www.compassionfatigue.org
http://www.stress.org/
http://www.healthycaregiving.com/
http://www.proqol.org/Home_Page.php
Workbook for Those Who Work with Others:
http://www.familyhomelessness.org/media/94.pdf
Organizational and Personal Self-Care Checklists:
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