Helping retailers achieve digital convenience with physical experience
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The project is based on utilizing “Conversational UI (CUI) and Chatbots” to gain real-time insights into customer buying behaviors, guiding partner retail firms to improve customer service and brand loyalty.
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Helping retailers achieve digital convenience with physical experience
- 1. Enhancing the shopping experience ARYA
- 2. Our Team Eric Cheng Akash Behl Andy TianJing Jing Abhishek Yadav
- 3. Problem Having a unified retail experience is an important concern for customer shopping both online and offline. Retail establishments provide disconnected shopping experiences across multiple owned channels. No easy way exists to provide shopper with a smooth retail experience.
- 4. Consumer's Today 4 73% consumers use multiple channels to complete a purchase.
- 6. Market Validation #33 #58 "Experience is everything to our customers, and for us it all starts with a conversation and delivering a personalized recommendation in store. "A disconnect between our online and in store experience today would be the lack of ability to provide recommendations online and this is something many of our customers who come into the store really value." Store Manager, Everything Wine “I prefer to buy online and pick up in store, searching for the right product should be so much easier, and quicker, across different stores.” “I always prefer online shopping because it is convenient. Everything I want to know about the product is right there, so I know I am getting the best product and prices.” Svenja, Product Manager Leo, Software Developer
- 7. Interview Results 15% 23% 38% 15% 8% 0% 10% 20% 30% 40% 50% BELOW $200 200-300 300-400 400-500 ABOVE 500 Monthly subscription fee 38% 23% 23% 15% 0% 10% 20% 30% 40% 50% 2 3% 3-4% 5-6% 7 OR MORE% Per transaction fee 65% willingness to pilot
- 8. 8
- 9. Customer Journey Product Research In-store Retail Assistance Online Research and Reviews In-store Research Social Media In-store Retail Assistance Current Consumer Approach: With Arya: Product Discovery Product Discovery Purchasing Decision Purchasing Decision
- 10. Solution Bridging the information gap between the online and in-store shopping experience Access product review and ratings AI driven recommendations Bundled deals on purchases In-store product information
- 11. How can our solution help? Best Sellers $19.99 Retailer Web Portal Shopper Mobile Application Comprehensive Next-Generation Retail Experience Recommended items
- 12. Product Demo
- 13. Market Size $40+ Billion $4+ Billion $0.34 Billion Total Addressable Market (TAM) Serviceable Available Market (SAM) Serviceable Obtainable Market (SOM) Share of Market 3%
- 15. Business Model we take a 5% commission on each transaction $350 $15 MILLION DOLLARS $30 MILLION DOLLARS Revenue 2019-2023 Average Fee Per Year Retailer Adoption #2122
- 16. Marketing Plan Retailer Adoption Shopper Adoption Inside Sales Force Thought Leadership Product Trials | Pilots Referral Marketing Co-marketing Landing Page Optimization App Launch Virality Blogging Social Media
- 18. Revenue Projections New Clients Transactions per client COGS Revenue FY1 0 0 $1,080 $0 FY2 81 966 $1,620 $93,604 FY3 411 3,093 $154,388 $1,519,997 FY4 1,630 7,697 $1,253,473 $13,604,816 Total 2,122 11,757 $1,410,561 $15,006,172 0 1,000,000 2,000,000 3,000,000 4,000,000 5,000,000 6,000,000 7,000,000 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 FY1 FY2 FY3 FY4 Revenue COGS
- 19. Expense Estimations 0 500000 1000000 1500000 2000000 2500000 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 FY1 FY2 FY3 FY4 Expense Summary Sales, Marketing & Business Development Research & Development Group General and Admin Quarterly Total -4000000 -3000000 -2000000 -1000000 0 1000000 2000000 3000000 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 FY1 FY2 FY3 FY4 Time Retained Earnings
- 20. Thank you.
- 21. Target Market Retailer Archetype Shopper Archetype 150,000 BC |Quebec |Ontario 30< Employee count <500 Low Degree Analytics Capabilities Diminishing Customer Engagement Millennials (22-36) Diligent Value-conscious| Futuristic Channel Agnostic Buying Process Inclination for better experiences
- 22. Revenue Structure 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Stage 2 Stage 1 COGS SG&A Reseller Profit
- 23. 4/10/2019 ADD A FOOTER 23 From CB Insights Retail Trends 2019
- 24. Intellectual Property 4/10/2019 ADD A FOOTER 24 Arya Flowchart
- 25. Mobile Application Storyboard 4/10/2019 ADD A FOOTER 25