This document contains 6 study guide problems without answers for a quiz. Problem 1 involves developing a balanced scorecard and strategy map for Trinidad Drilling Ltd. Problem 2 involves performing a 5-year financial analysis to determine whether to close a plant for Ajax Auto Upholstery Ltd. Problem 3 involves calculating unit costs for kayaks using direct labor hours and activity-based costing. Problem 4 involves analyzing customer profitability and creating a whale curve. Problem 5 involves calculating quality costs ratios and determining if further reductions are possible. Problem 6 involves determining which product components are candidates for cost reduction.