Hello Customer is a highly intelligent feedback platform, NPS based, that automates capturing of feedback within your moments of truth. The platform analyses all scores and open feedback, and proactively reports insights, bad scores. Through CRM connection we even make your existing customer data actionable!

1. It all starts with hello!
The highly intelligent
feedback platform
Truly making sense of your
Customer experience

2. It all starts with hello!
There is only one boss. The customer.
And he can fire everyone in the company
from the chairman on down, simply by
spending his money somewhere else.
Hello!
Sam Walton
Walmart

3. It all starts with hello!
unhappy customers happy customers
happy customers
large, silent majority
unhappy customers
small, silent majority

4. It all starts with hello!
Emotional
customer engagement
Long-term
business value

5. It all starts with hello!
Emotional
customer engagement
Long-term
business value
Pay more
Buy more Forgive
hiccups
Stay
loyal
Cost less
Share
insightsCo-create
Promote
you

6. It all starts with hello!
Customer feedback system
An automated closed-loop feedback mechanism
At predefined
moments in their
customer journey
Activates workflows
for service recovery
and promotor
engagement
Provides dynamic
dashboards (pull)
and pushes reports
(push) to all
stakeholders
Captures feedback
of all customers
Logs all feedback
at the customer
contact level in a
CRM database

7. It all starts with hello!
Hello Customer is an innovative
voice of the customer platform
that combines:
Feedback with
1 single question
Based on NPS
High response rates
Automated text &
sentiment analysis
15 languages
In-depth insights
Actionable
insights
Benchmarking & CRM
Real-time alerts

8. It all starts with hello!

9. It all starts with hello!

10. It all starts with hello!

11. It all starts with hello!

12. It all starts with hello!
Getting to know your customer
starts with a simple hello!

13. It all starts with hello!