The HEARTH Academy webinar PPT from the 10-13-2010 online presentation.

1. The National Alliance to End Homelessness presents The HEARTH Academy Training and tools to help your community achieve the goals of the HEARTH Act

3. Implementing proven strategies to end homelessness HEARTH Academy Implementation Clinic Participants in this 1.5 day clinic will assess the performance of their homelessness assistance and implement community-wide strategies to better achieve the goals of the HEARTH Act. Individualized Consulting The Alliance’s Center for Capacity Building and other expert consultants will be available to provide customized assistance. Webinars and Tools Webinars, tools, and training materials will help communities prepare for the Implementation Clinic and learn about and implement the strategies that help prevent and end homelessness.

4. Aisha Williams Center for Capacity Building National Alliance to End Homelessness [email_address] 202-942-8298 If you are interested in participating or would like more information, please contact: Note: The HEARTH Academy is not sponsored by or affiliated with the Department of Housing and Urban Development (HUD) or any other federal agency. The HEARTH Academy is a project of the National Alliance to End Homelessness.

5. The HEARTH Academy Performance Improvement Strategies HEARTH Academy Sep 2010 - Apr 2011

6. Performance Improvement Agenda Introduce the HEARTH performance measures Understand key measures, programs, and overall impact How to measure at a system level Successful performance improvement strategies Define performance measurement and improvement

7. Available at www.endhomelessness.org

8. Performance improvement requires systematic evaluation of your programs and system to determine their impact and guide efforts to improve results.

9. HEARTH Act Performance Measures Reduce the number of people who become homeless Reduce length of homelessness Reduce returns to homelessness Reduce overall homelessness Increase jobs and income Thoroughness in reaching homeless population Other accomplishments related to reducing homelessness

10. Core HEARTH measures Reduce new episodes of homelessness Reduce lengths of homeless episodes Reduce returns to homelessness

13. Measures of Homelessness Average number of homeless people at any time = Number of people who newly become homeless each day x Average length (days) of homeless episodes + Number of people who return to homelessness each day 25 1 40 1,040

14. Measures of Homelessness Average number of homeless people at any time = Number of people who newly become homeless each day x Average length (days) of homeless episodes + Number of people who return to homelessness each day 25 1 36 936

15. Homelessness Assistance Programs Program Program Program Program Program Program Evaluation

16. Homelessness Assistance S ystem Program Program Program Program Program Program Evaluation

17. System Measurement Challenges Program Program Program Program Program Program Program Program

19. Columbus: Performance on Key Outcomes 0% 59 32% 6% Families 1% Reentries 49 Length of Stay 13% Diversion 4% Reductions in homelessness Singles 2009 Performance

22. Columbus, Ohio: A Data Driven System New and Unassigned Goals N/A Less than 90% or not within 5% NO 90% or more or within 5% of numerical goal YES Individual Outcome Performance Scores Less than 50% overall outcomes LOW 50% to 74% overall outcomes MED 75% overall outcomes or better HIGH System/Program Evaluation Ratings

24. Additional Resources

28. Measurement Tools & Strategies System Performance Measurement Tool Coming Soon…