Insurers are increasingly requiring genetic counseling and prior authorization for complex genetic tests due to high costs and uncertainty around appropriate use; Cigna found positive results from a policy requiring counseling, with genetic counseling sessions increasing by 4.5 times. Insurers face complexities in genetic testing due to rapidly growing tests, use of broad gene panels, and aggressive marketing by testing companies that can lead to overuse.
This case study describes how a national multi-site healthcare provider was able to increase EBITDA by $3.38 million, free cash flow by $8 million, and exit value by $31.3 million through active management and minor tweaks to their benefits strategy over 5 years. This included aggregating multiple plans into a single plan, implementing new data and analytics tools, and ongoing minor changes to incentivize smart member decisions and remove unnecessary costs and waste while maintaining low employee premium increases and decreasing payroll contributions.
PYA Monitors Topics on Healthcare Radar at AlaHAPYA, P.C.
PYA recently presented “Blips on the Radar—Ground Clutter or Looming Crisis?” at the 2014 Alabama Hospital Association Annual Meeting. Topics covered included:
ICD-10—What now?
Hospital-Physician Transactions—The compliance wheel
Value-Based Payments—What’s up with that?
Physician Differentiation—What sets doctors apart?
This document summarizes a presentation on the financial toll of prescription drug addiction from the perspective of third-party payers. It includes presentations from experts at the CDC, a private insurance company, and a university. The presentations outline national trends in opioid use and expenditures, strategies used by an insurance company to identify and manage high-risk opioid claims, and a description of North Carolina's Medicaid Lock-In Program aimed at curbing prescription drug misuse. The document provides disclosure statements for each presenter and learning objectives for the session.
This document summarizes key topics from a presentation on health care bargaining trends for unions and employers. It discusses rising health care costs outpacing inflation, the impact of the Affordable Care Act, and cost containment strategies being implemented or considered like reference pricing, narrow networks, and on-site clinics. Projected medical trend rates are provided from 2007 to 2016 with the highest being in the West region. The potential effects of the ACA excise tax on health plans are also reviewed.
Behavioral Health Industry Insights - 2016Duff & Phelps
Over the last 50 years, the number of inpatient psychiatric facilities in the US, mostly state-run hospitals, has sharply declined due to deinstitutionalization and Medicaid policies like the IMD Exclusion. Deinstitutionalization reduced state-run psychiatric beds by over 90% from 1955 to 2012. The IMD Exclusion further curtailed Medicaid reimbursement for large facilities, shifting treatment to community-based outpatient care. However, this has left many areas without adequate inpatient beds. Recent policy changes now allow Medicaid reimbursement for some short-term inpatient mental health and addiction services for adults aged 21-64 which could help address gaps.
Key Principles and Approaches to Populaiton Health mManagement - HAS Session 21Health Catalyst
Population Health Management is in its early stages of maturity, suffering from inconsistent definitions and understanding, and is overhyped by vendors and ill-defined by the industry. And yet, many systems are moving forward in innovative pioneering ways to address this growing trend. In this session, you will hear from two very different, successful health systems: a physician-led group and a large integrated delivery system. They will share their best practices, learnings, and different approaches to population health management.
This case study describes how a national multi-site healthcare provider was able to increase EBITDA by $3.38 million, free cash flow by $8 million, and exit value by $31.3 million through active management and minor tweaks to their benefits strategy over 5 years. This included aggregating multiple plans into a single plan, implementing new data and analytics tools, and ongoing minor changes to incentivize smart member decisions and remove unnecessary costs and waste while maintaining low employee premium increases and decreasing payroll contributions.
PYA Monitors Topics on Healthcare Radar at AlaHAPYA, P.C.
PYA recently presented “Blips on the Radar—Ground Clutter or Looming Crisis?” at the 2014 Alabama Hospital Association Annual Meeting. Topics covered included:
ICD-10—What now?
Hospital-Physician Transactions—The compliance wheel
Value-Based Payments—What’s up with that?
Physician Differentiation—What sets doctors apart?
This document summarizes a presentation on the financial toll of prescription drug addiction from the perspective of third-party payers. It includes presentations from experts at the CDC, a private insurance company, and a university. The presentations outline national trends in opioid use and expenditures, strategies used by an insurance company to identify and manage high-risk opioid claims, and a description of North Carolina's Medicaid Lock-In Program aimed at curbing prescription drug misuse. The document provides disclosure statements for each presenter and learning objectives for the session.
This document summarizes key topics from a presentation on health care bargaining trends for unions and employers. It discusses rising health care costs outpacing inflation, the impact of the Affordable Care Act, and cost containment strategies being implemented or considered like reference pricing, narrow networks, and on-site clinics. Projected medical trend rates are provided from 2007 to 2016 with the highest being in the West region. The potential effects of the ACA excise tax on health plans are also reviewed.
Behavioral Health Industry Insights - 2016Duff & Phelps
Over the last 50 years, the number of inpatient psychiatric facilities in the US, mostly state-run hospitals, has sharply declined due to deinstitutionalization and Medicaid policies like the IMD Exclusion. Deinstitutionalization reduced state-run psychiatric beds by over 90% from 1955 to 2012. The IMD Exclusion further curtailed Medicaid reimbursement for large facilities, shifting treatment to community-based outpatient care. However, this has left many areas without adequate inpatient beds. Recent policy changes now allow Medicaid reimbursement for some short-term inpatient mental health and addiction services for adults aged 21-64 which could help address gaps.
Key Principles and Approaches to Populaiton Health mManagement - HAS Session 21Health Catalyst
Population Health Management is in its early stages of maturity, suffering from inconsistent definitions and understanding, and is overhyped by vendors and ill-defined by the industry. And yet, many systems are moving forward in innovative pioneering ways to address this growing trend. In this session, you will hear from two very different, successful health systems: a physician-led group and a large integrated delivery system. They will share their best practices, learnings, and different approaches to population health management.
What Veterinarians Can Learn From Physician Practice Modelsmjmcgaunn
Veterinarians can learn from physician practice models that aim to gain market share through innovation and niche services. Concierge medicine offers patients enhanced services for an annual retainer fee averaging $10,000. Compensation for veterinarians should balance incentives for individual and team performance with base salaries that increase with experience and responsibilities. Electronic medical records can reduce medical errors and some hospitals have seen a 7.2% lower mortality rate when using health IT.
The Patient Centered Primary Care Collaborative has been working for years to build evidence and knowledge about how to improve healthcare by providing a medical "home" for each of us - a place where all our records reside, where the staff know us, etc. This April 2010 by Executive Director Edwina Rogers shows the phenomenal range of results they've produced.
Four Effective Opioid Interventions for Healthcare LeadersHealth Catalyst
The crisis of opioid abuse in the U.S. is well known. What may not be so well known are the ways for clinicians and healthcare systems to minimize misuse of these addictive drugs. This article describes the risks for patients when they are prescribed opioids and the need for opioid intervention. It offers four approaches that healthcare systems can take to tackle the crisis while still relieving pain and suffering for the patients they serve:
Use data and analytics to inform strategies that reduce opioid availability
Adopt prescription drug monitoring programs to prevent misuse
Adopt evidence-based guidelines
Consider promising state strategies for dealing with prescription opioid overdose
Opioid misuse is a public health epidemic, but treatments are available and it’s time for those involved in the delivery of healthcare to change practices.
The document discusses emerging home health monitoring technologies that promise to enhance care for aging patients and reduce healthcare costs through remote patient monitoring. However, reimbursement from Medicare and other payers has not kept pace, posing financial challenges for healthcare providers looking to adopt these technologies. Some states have begun reimbursing for telehealth services, but widespread reimbursement will be necessary for these technologies to truly transform home healthcare. The future of home health monitoring depends on resolving the conflict between providers wanting to invest in new technologies and payers refusing to pay until technologies are proven effective.
Value-Based Purchasing in healthcare is here to stay. Though the industry has come to terms with this reality, there are still more updates and changes than most of us can keep up with. In a world of accountable care, quality measures, shared savings, and bundled payments, everyone seems to have more questions than answers.
Bobbi Brown, Vice President, Financial Engagements outlines the latest announcements on Value-Based and how to prepare your organization for success in this new reality. Having previously worked in healthcare administration and finance for Kaiser, Sutter, and Intermountain, Bobbi is no stranger to translating complex legislative requirements for complex health systems.
Bobbi discusses the various programs offered by CMS, in particular:
What the programs are
How these programs are measured
What the current incentives are
Results of the programs to date
Organizational changes needed for the shift in programs
The document discusses laws and initiatives aimed at improving healthcare quality in the United States. It notes that Congress passed several laws establishing new quality programs in response to consensus around the importance of quality improvement. Key laws and initiatives discussed include the Medicare Prescription Drug, Improvement and Modernization Act of 2002, the Affordable Care Act of 2010, and the establishment of the Center for Medicare and Medicaid Innovation in 2011 to develop and test new payment models. The document also discusses the development and goals of value-based purchasing programs and accountable care organizations.
The Top Seven Analytics-Driven Approaches for Reducing Diagnostic Error and I...Health Catalyst
From a wrong diagnosis to a delayed one, diagnostic error is a growing concern in the industry. Diagnostic error consequences are severe—they are responsible for 17 percent of preventable deaths (according to a Harvard Medical Practice study) and account for the highest portion of total payments (32.5 percent), according to a 1986-2010 analysis of malpractice claims. Patient safety depends heavily on getting the diagnosis right the first time.
Health systems know reducing diagnostic error to improve patient safety is a top priority, but knowing where to start is a challenge. Systems can start by implementing the top seven analytics-driven approaches for reducing diagnostic error:
Use KPA to Target Improvement Areas
Always Consider Delayed Diagnosis
Diagnose Earlier Using Data
Use the Choosing Wisely Initiative as a Guide
Understand Patient Populations Using Data
Collaborate with Improvement Teams
Include Patients and Their Families
Pediatric Adverse Drug Events PresentationJordan Gamart
This document summarizes a webinar on pediatric adverse drug events hosted by the Patient Safety Movement Foundation. The webinar featured presentations from Dr. Anne Lyren on Children's Hospitals' Solutions for Patient Safety and Dr. James Broselow on eBroselow. Dr. Lyren discussed strategies to reduce pediatric adverse drug events through programs, checklists, and technology. Dr. Broselow discussed how assistive technologies can help standardize and simplify drug administration in pediatrics to reduce errors through features like dose verification and guidelines. The webinar provided an overview of initiatives and tools to help hospitals improve pediatric safety.
8 in 10 Hospitals Stand Pat on Population Health Strategy, Despite Uncertaint...Health Catalyst
A 2017 survey by Health Catalyst shows that despite uncertainty about the future of the Affordable Care Act, 80 percent of healthcare executives have not paused or otherwise changed their population health management strategy. 68 percent said that PHM is “very important” to their healthcare delivery strategy, while fewer than 3 percent said it was not important at all. The results show that executives view the move to value-based care as inevitable, and they view a PHM strategy as an integral part of their future efforts.
How to Engage Physicians in Best Practices to Respond to Healthcare Transform...PYA, P.C.
PYA Principal Kent Bottles, MD, spoke about physician engagement when it comes to value payment models during “How to Engage Physicians in Best Practices to Respond to Healthcare Transformation” at the Georgia Society of Certified Public Accountants’ (GSCPA) 2016 Healthcare Conference, February 11, 2016. Dr. Bottles discussed the difficulty of weaning physicians from fee-for-service payment models and the often-unappreciated reasoning behind the shift to value-based payment models. He also highlighted MACRA, MIPS, patient satisfaction surveys, Physician Compare, and the ProPublica Surgeon Scorecard.
This document discusses outcomes-based contracts between pharmaceutical companies and payers. It provides background on rising healthcare costs, describes the benefits of outcomes-based contracts for stakeholders, and gives examples of existing contracts linked to outcomes like reduced hospitalizations or reaching clinical targets. The document also outlines challenges, keys to success, and potential future applications in areas like specialty medications.
This document summarizes a presentation on building local capacity to prevent prescription drug abuse. It discusses three panelists who will speak on approaches to prevent Rx drug misuse, abuse, and diversion. These include Terry Cline, Commissioner of Health for Oklahoma; Gregg Raduka, Director of Prevention/Intervention for The Council on Alcohol and Drugs; and Christopher Wood from the Georgia Department of Behavioral Health and Developmental Disabilities. The moderator will be Regina LaBelle from the White House Office of National Drug Control Policy. The panelists will discuss policy and program approaches, the role of state health agencies in collaborating with partners, and how to form and engage statewide Rx prevention collaboratives.
This document summarizes a presentation on financial fraud in the private health insurance sector in Australia. It defines fraud and provides examples of various types of "claims leakage" including charging for services not provided, upcoding diagnoses or procedures, and kickback schemes. The presentation estimates the annual cost of fraud is between 0.5-6.2% of expenditures and discusses ways private health insurers use technology, audits, and data analysis to prospectively and retrospectively detect and prevent leakage, as well as actions taken to recover funds and protect privacy when investigating potential fraud cases.
Inflexxion developed the Comprehensive Health Assessment for Teens (CHAT) to provide a time- and cost-efficient assessment for adolescents. The CHAT is a validated, multimedia self-administered interview that assesses substance use and psychological, family, peer, and other issues. Research shows the CHAT is reliable and valid. Organizations report the CHAT saves them time and resources compared to other assessments. The CHAT integrated in the ASI-MV Connect system, allowing automated scoring and reporting to streamline assessment.
Improving statin adherence through interactive voice technology & barrier bre...George Van Antwerp
This document discusses using interactive voice response (IVR) technology to improve statin adherence through targeted communications. It summarizes a statin adherence program at Kaiser Permanente Riverside that used IVR reminder calls, a barrier survey, and mail order options. The program reached 88% of the target population and 71% heard messages. It found the main barriers to adherence were not knowing to refill, cost, and convenience issues. Targeted messaging increased adherence, with 27% of those initially not intending to refill doing so after barrier messages. The program demonstrated how data and continuous improvement can enhance IVR's ability to personalize outreach at scale.
An industry-wide survey of the health ecosystem. By looking at leading operating models that are representative of the future health ecosystem, the viewer can get a handle on how the future will look.
Thirteen common pitfalls in consumer health engagement final 04 11George Van Antwerp
The document outlines 13 common pitfalls in consumer health engagement. These include: not defining success metrics, limiting design based on company constraints rather than consumer experience, forgetting about health literacy, not understanding the entire consumer process, thinking you represent all consumers rather than understanding their diverse perspectives, creating generalized outreach rather than personalizing, assuming people are always logical, forgetting the incentives for consumers, not understanding local context, over-relying on surveys without controls, not using control groups in testing, not planning for programs to scale, and not integrating engagement across channels. The overall message is that effective consumer health programs require understanding the consumer perspective.
Effect of State Regulations on Health Insurance PremiumseHealth , Inc.
Overall, these results provide solid evidence that the state-level regulations of health insurance are correlated with higher premiums. The regression model estimates that the presence of health plan liability laws increases monthly premiums by $21.84. Laws that give subscribers direct access to specialists increase monthly premiums by $31.15. Provider due process laws increase premiums by
$16.62. Finally, each additional mandated benefit increases premiums by $0.75. All of these findings achieve statistical significance.
Early Impacts of the ACA on Health Insurance Coverage in Minnesotasoder145
The analysis found that the number of uninsured Minnesotans fell from 445,000 to 264,000 between September 2013 and May 2014, a reduction of 180,500 people. This unprecedented drop in uninsurance reduced Minnesota's rate from 8.2% to 4.9%. Most coverage gains occurred in public insurance programs like Medical Assistance, which saw an increase of 155,000 people. Private health insurance coverage also increased by a net gain of 30,000 as a result of a 36,000 gain in nongroup coverage offsetting a 6,000 loss in group coverage. The findings were consistent with other analyses of the early impacts of the Affordable Care Act nationally and with reforms in Massachusetts.
The document provides an overview of the various sources available for studying the history of Mithila region. It discusses how ancient texts like Vedas and other scriptures have provided important insights into the social life of Mithila. Ancient texts are the most reliable sources of knowledge about the ancient period. Details about the ancient social structures of Mithila can be found in these texts. Additionally, texts like Puranas and Itihasas also provide information about the history of Mithila, including aspects like political, social, cultural, economic and religious conditions from ancient times to the modern period. Archaeological sources are also important for understanding the social, economic and cultural history of Mithila, as they provide clear evidence. Together, these diverse sources help
What Veterinarians Can Learn From Physician Practice Modelsmjmcgaunn
Veterinarians can learn from physician practice models that aim to gain market share through innovation and niche services. Concierge medicine offers patients enhanced services for an annual retainer fee averaging $10,000. Compensation for veterinarians should balance incentives for individual and team performance with base salaries that increase with experience and responsibilities. Electronic medical records can reduce medical errors and some hospitals have seen a 7.2% lower mortality rate when using health IT.
The Patient Centered Primary Care Collaborative has been working for years to build evidence and knowledge about how to improve healthcare by providing a medical "home" for each of us - a place where all our records reside, where the staff know us, etc. This April 2010 by Executive Director Edwina Rogers shows the phenomenal range of results they've produced.
Four Effective Opioid Interventions for Healthcare LeadersHealth Catalyst
The crisis of opioid abuse in the U.S. is well known. What may not be so well known are the ways for clinicians and healthcare systems to minimize misuse of these addictive drugs. This article describes the risks for patients when they are prescribed opioids and the need for opioid intervention. It offers four approaches that healthcare systems can take to tackle the crisis while still relieving pain and suffering for the patients they serve:
Use data and analytics to inform strategies that reduce opioid availability
Adopt prescription drug monitoring programs to prevent misuse
Adopt evidence-based guidelines
Consider promising state strategies for dealing with prescription opioid overdose
Opioid misuse is a public health epidemic, but treatments are available and it’s time for those involved in the delivery of healthcare to change practices.
The document discusses emerging home health monitoring technologies that promise to enhance care for aging patients and reduce healthcare costs through remote patient monitoring. However, reimbursement from Medicare and other payers has not kept pace, posing financial challenges for healthcare providers looking to adopt these technologies. Some states have begun reimbursing for telehealth services, but widespread reimbursement will be necessary for these technologies to truly transform home healthcare. The future of home health monitoring depends on resolving the conflict between providers wanting to invest in new technologies and payers refusing to pay until technologies are proven effective.
Value-Based Purchasing in healthcare is here to stay. Though the industry has come to terms with this reality, there are still more updates and changes than most of us can keep up with. In a world of accountable care, quality measures, shared savings, and bundled payments, everyone seems to have more questions than answers.
Bobbi Brown, Vice President, Financial Engagements outlines the latest announcements on Value-Based and how to prepare your organization for success in this new reality. Having previously worked in healthcare administration and finance for Kaiser, Sutter, and Intermountain, Bobbi is no stranger to translating complex legislative requirements for complex health systems.
Bobbi discusses the various programs offered by CMS, in particular:
What the programs are
How these programs are measured
What the current incentives are
Results of the programs to date
Organizational changes needed for the shift in programs
The document discusses laws and initiatives aimed at improving healthcare quality in the United States. It notes that Congress passed several laws establishing new quality programs in response to consensus around the importance of quality improvement. Key laws and initiatives discussed include the Medicare Prescription Drug, Improvement and Modernization Act of 2002, the Affordable Care Act of 2010, and the establishment of the Center for Medicare and Medicaid Innovation in 2011 to develop and test new payment models. The document also discusses the development and goals of value-based purchasing programs and accountable care organizations.
The Top Seven Analytics-Driven Approaches for Reducing Diagnostic Error and I...Health Catalyst
From a wrong diagnosis to a delayed one, diagnostic error is a growing concern in the industry. Diagnostic error consequences are severe—they are responsible for 17 percent of preventable deaths (according to a Harvard Medical Practice study) and account for the highest portion of total payments (32.5 percent), according to a 1986-2010 analysis of malpractice claims. Patient safety depends heavily on getting the diagnosis right the first time.
Health systems know reducing diagnostic error to improve patient safety is a top priority, but knowing where to start is a challenge. Systems can start by implementing the top seven analytics-driven approaches for reducing diagnostic error:
Use KPA to Target Improvement Areas
Always Consider Delayed Diagnosis
Diagnose Earlier Using Data
Use the Choosing Wisely Initiative as a Guide
Understand Patient Populations Using Data
Collaborate with Improvement Teams
Include Patients and Their Families
Pediatric Adverse Drug Events PresentationJordan Gamart
This document summarizes a webinar on pediatric adverse drug events hosted by the Patient Safety Movement Foundation. The webinar featured presentations from Dr. Anne Lyren on Children's Hospitals' Solutions for Patient Safety and Dr. James Broselow on eBroselow. Dr. Lyren discussed strategies to reduce pediatric adverse drug events through programs, checklists, and technology. Dr. Broselow discussed how assistive technologies can help standardize and simplify drug administration in pediatrics to reduce errors through features like dose verification and guidelines. The webinar provided an overview of initiatives and tools to help hospitals improve pediatric safety.
8 in 10 Hospitals Stand Pat on Population Health Strategy, Despite Uncertaint...Health Catalyst
A 2017 survey by Health Catalyst shows that despite uncertainty about the future of the Affordable Care Act, 80 percent of healthcare executives have not paused or otherwise changed their population health management strategy. 68 percent said that PHM is “very important” to their healthcare delivery strategy, while fewer than 3 percent said it was not important at all. The results show that executives view the move to value-based care as inevitable, and they view a PHM strategy as an integral part of their future efforts.
How to Engage Physicians in Best Practices to Respond to Healthcare Transform...PYA, P.C.
PYA Principal Kent Bottles, MD, spoke about physician engagement when it comes to value payment models during “How to Engage Physicians in Best Practices to Respond to Healthcare Transformation” at the Georgia Society of Certified Public Accountants’ (GSCPA) 2016 Healthcare Conference, February 11, 2016. Dr. Bottles discussed the difficulty of weaning physicians from fee-for-service payment models and the often-unappreciated reasoning behind the shift to value-based payment models. He also highlighted MACRA, MIPS, patient satisfaction surveys, Physician Compare, and the ProPublica Surgeon Scorecard.
This document discusses outcomes-based contracts between pharmaceutical companies and payers. It provides background on rising healthcare costs, describes the benefits of outcomes-based contracts for stakeholders, and gives examples of existing contracts linked to outcomes like reduced hospitalizations or reaching clinical targets. The document also outlines challenges, keys to success, and potential future applications in areas like specialty medications.
This document summarizes a presentation on building local capacity to prevent prescription drug abuse. It discusses three panelists who will speak on approaches to prevent Rx drug misuse, abuse, and diversion. These include Terry Cline, Commissioner of Health for Oklahoma; Gregg Raduka, Director of Prevention/Intervention for The Council on Alcohol and Drugs; and Christopher Wood from the Georgia Department of Behavioral Health and Developmental Disabilities. The moderator will be Regina LaBelle from the White House Office of National Drug Control Policy. The panelists will discuss policy and program approaches, the role of state health agencies in collaborating with partners, and how to form and engage statewide Rx prevention collaboratives.
This document summarizes a presentation on financial fraud in the private health insurance sector in Australia. It defines fraud and provides examples of various types of "claims leakage" including charging for services not provided, upcoding diagnoses or procedures, and kickback schemes. The presentation estimates the annual cost of fraud is between 0.5-6.2% of expenditures and discusses ways private health insurers use technology, audits, and data analysis to prospectively and retrospectively detect and prevent leakage, as well as actions taken to recover funds and protect privacy when investigating potential fraud cases.
Inflexxion developed the Comprehensive Health Assessment for Teens (CHAT) to provide a time- and cost-efficient assessment for adolescents. The CHAT is a validated, multimedia self-administered interview that assesses substance use and psychological, family, peer, and other issues. Research shows the CHAT is reliable and valid. Organizations report the CHAT saves them time and resources compared to other assessments. The CHAT integrated in the ASI-MV Connect system, allowing automated scoring and reporting to streamline assessment.
Improving statin adherence through interactive voice technology & barrier bre...George Van Antwerp
This document discusses using interactive voice response (IVR) technology to improve statin adherence through targeted communications. It summarizes a statin adherence program at Kaiser Permanente Riverside that used IVR reminder calls, a barrier survey, and mail order options. The program reached 88% of the target population and 71% heard messages. It found the main barriers to adherence were not knowing to refill, cost, and convenience issues. Targeted messaging increased adherence, with 27% of those initially not intending to refill doing so after barrier messages. The program demonstrated how data and continuous improvement can enhance IVR's ability to personalize outreach at scale.
An industry-wide survey of the health ecosystem. By looking at leading operating models that are representative of the future health ecosystem, the viewer can get a handle on how the future will look.
Thirteen common pitfalls in consumer health engagement final 04 11George Van Antwerp
The document outlines 13 common pitfalls in consumer health engagement. These include: not defining success metrics, limiting design based on company constraints rather than consumer experience, forgetting about health literacy, not understanding the entire consumer process, thinking you represent all consumers rather than understanding their diverse perspectives, creating generalized outreach rather than personalizing, assuming people are always logical, forgetting the incentives for consumers, not understanding local context, over-relying on surveys without controls, not using control groups in testing, not planning for programs to scale, and not integrating engagement across channels. The overall message is that effective consumer health programs require understanding the consumer perspective.
Effect of State Regulations on Health Insurance PremiumseHealth , Inc.
Overall, these results provide solid evidence that the state-level regulations of health insurance are correlated with higher premiums. The regression model estimates that the presence of health plan liability laws increases monthly premiums by $21.84. Laws that give subscribers direct access to specialists increase monthly premiums by $31.15. Provider due process laws increase premiums by
$16.62. Finally, each additional mandated benefit increases premiums by $0.75. All of these findings achieve statistical significance.
Early Impacts of the ACA on Health Insurance Coverage in Minnesotasoder145
The analysis found that the number of uninsured Minnesotans fell from 445,000 to 264,000 between September 2013 and May 2014, a reduction of 180,500 people. This unprecedented drop in uninsurance reduced Minnesota's rate from 8.2% to 4.9%. Most coverage gains occurred in public insurance programs like Medical Assistance, which saw an increase of 155,000 people. Private health insurance coverage also increased by a net gain of 30,000 as a result of a 36,000 gain in nongroup coverage offsetting a 6,000 loss in group coverage. The findings were consistent with other analyses of the early impacts of the Affordable Care Act nationally and with reforms in Massachusetts.
The document provides an overview of the various sources available for studying the history of Mithila region. It discusses how ancient texts like Vedas and other scriptures have provided important insights into the social life of Mithila. Ancient texts are the most reliable sources of knowledge about the ancient period. Details about the ancient social structures of Mithila can be found in these texts. Additionally, texts like Puranas and Itihasas also provide information about the history of Mithila, including aspects like political, social, cultural, economic and religious conditions from ancient times to the modern period. Archaeological sources are also important for understanding the social, economic and cultural history of Mithila, as they provide clear evidence. Together, these diverse sources help
Report_-_What_is_the_Citizen_Security_Initiative_-_ECAriana S.
This document discusses the Citizen Security Initiative launched by the Inter-American Development Bank in 2012 to improve public policies around citizen security and justice in Latin America and the Caribbean. The Initiative aims to address three key bottlenecks that curb the effectiveness of public policies in this sector: limited access to quality crime data, lack of tools for planning/managing/evaluating policies, and insufficient cross-country cooperation and knowledge sharing. The Initiative supports various programs focused on building better crime/violence data, improving policy management/evaluation, and fostering regional dialogue. It has funded projects in areas like data collection, policy analysis, research partnerships, and cybersecurity assessments to help countries strengthen citizen security.
This short document promotes creating presentations using Haiku Deck on SlideShare. It encourages the reader to get started making their own Haiku Deck presentation by providing a button to click to begin the process. The document is advertising the creation of presentations on Haiku Deck and SlideShare.
The document discusses trends in digital media consumption. It notes that the number of US adults without cable or satellite TV services increased 29% from 2011 to 2015, with 19% of adults currently lacking these services. Additionally, viewers are increasingly watching content on multiple devices both inside and outside the home on their own schedules. Most consumers also multitask with other activities like web surfing while watching TV programs.
This document provides an overview of Linux, including its origins, benefits, licensing, relationship to Android, development process, distributions, certifications, operating system components like the kernel and graphical user interfaces, usage for cloud computing and mobile applications, and basic file operations like creating, copying, moving and renaming files. It discusses how Linux was originally developed as a free operating system for Intel computers, how the GPL license allows modifications and redistribution of code, and how popular Linux distributions like Ubuntu are used for both desktop and server environments.
Este documento resume las explicaciones del sistema geocéntrico de Ptolomeo, en donde la Tierra se encuentra en el centro del Universo y todos los objetos celestiales como el Sol, la Luna, planetas y estrellas se mueven en órbitas circulares alrededor de la Tierra. Ptolomeo apoyó esta teoría debido a que desde la Tierra se observa que el Sol y la Luna están a nuestro alrededor, así como las estrellas y otros planetas.
Informe del desarrollo y evaluacion de la estrategia didacticaBianka Luna
El documento describe varias actividades realizadas con un grupo de estudiantes de primaria para trabajar temas relacionados con la familia. Se les pidió a los estudiantes que dibujaran y describieran sus familias. Luego escribieron textos sobre sus familias en respuesta a una serie de preguntas. El objetivo era fomentar la conciencia de que las familias pueden estar integradas por diferentes personas y no siempre son las típicas de mamá, papá y hermanos.
Edward Clements is an experienced electrical specialist with over 40 years of experience in electrical contracting. He has extensive experience in all aspects of electrical work, including installations, wiring, cable jointing, fire alarms, and generator sets. He has worked on many projects in the UK and abroad, including the London Underground, Google data centers, and military bases in Afghanistan and Iraq. He is a skilled leader who is reliable in meeting deadlines and developing junior team members.
This patient is a 34-year-old woman with a history of hypertension for 6 years who presents with recurrent muscle cramps, polyuria, and nocturia. She has persistent hypokalemia and her blood pressure is difficult to control despite multiple antihypertensives. Differential diagnoses include primary aldosteronism, renovascular disease, and Cushing's syndrome. Laboratory tests show elevated aldosterone and low renin levels, consistent with a diagnosis of primary aldosteronism or Conn's syndrome. Adrenal vein sampling is needed to determine if she has an aldosterone-producing adenoma or bilateral adrenal hyperplasia before deciding on treatment with adrenalectomy or medication.
This document provides a detailed history of the ancient kingdom of Mithila in North India and Nepal from its origins to the 16th century CE. It describes how Mithila was established by King Nimi and his son Mithi, and traces the lineage of kings from the Janak dynasty that ruled Mithila for many centuries. These included King Janak, father of Sita from the Hindu epic Ramayana. The document outlines the successive kingdoms and dynasties that ruled Mithila over time, including the Vajjisangh republic, Pala dynasty, Sen dynasty, Karnata dynasty, and Oiniyar dynasty, until Mithila was conquered by Sikandar Lodi in 1526.
Este documento resume una novela titulada "Mientras llueve" de 230 páginas escrita por Fernando Soto Aparicio. La historia se narra en primera persona y sigue las experiencias de Fernando y Celina, una bella mujer. El primer capítulo es narrado por Fernando y habla sobre su vida y su experiencia con Celina. El segundo capítulo es narrado por Celina y describe su tiempo en la cárcel y un prostíbulo. El lenguaje utilizado es informal para facilitar la comprensión. La historia se narra en retrospectiva a través de los di
9) balik what makes positive pt experience pt safety monitor journal oct11ekha chosiah
This document discusses factors that contribute to positive patient experiences in the hospital setting. It summarizes a report by the Institute for Healthcare Improvement that identified five primary drivers of excellent patient care and experience: leadership, staff commitment, respectful partnerships with patients, reliable care processes, and evidence-based practices. The report found that improving patient experience requires an integrated, system-wide approach rather than isolated initiatives. It also emphasizes the importance of understanding the patient perspective by observing their journey through the healthcare system.
New Technologies Close the Recruitment GapJohn Reites
Applied Clinical Trials (15Sep2014)
Optimizing Patient Enrollment in Global Clinical Trials
Overcoming enrollment issues due to changes in country requirements, how to create less burdensome global protocols with the patient in mind, how to decrease the cost of medicines and care, how to incorporate local assessments/reduce travel, mobile technologies used in global enrollment procedures and the potential of registries to enhance recruitmentless
Long Beach Gastroenterology Associates relies heavily on Greenway Health technology and tools to help manage their growing practice of 16 providers. As the largest private GI practice in their area, they face challenges from increasing regulations and reimbursement changes. Greenway's EHR, practice management system, and data analytics help the practice improve efficiencies, meet quality measures, and transition to value-based care. Additional Greenway tools like webinars and community forums provide education and support. Through the Phreesia add-on in Greenway Marketplace, the practice increased patient intake efficiency and collected over $60k in payments. Greenway allows the practice to scale effectively as they continue growing.
Fulgent Genetics - Biotech - Total return >200%Rogelio Rea
Fulgent Genetics is a genetic testing company with a market capitalization of $60.7 million. It has more than $40 million in cash and insider ownership of approximately 60% by the founder and CEO. The company provides genetic testing and sequencing at low costs using proprietary technology. It focuses on selling to hospitals and medical institutions, with approximately 86% of test billings being paid. The genetic testing market is growing significantly and Fulgent aims to become a leading provider through expanding its test menu, customer base, and global presence while maintaining low costs.
Telehealth offers convenient virtual care that can reduce costs while improving outcomes. It allows patients to access care remotely through video or phone instead of visiting physical offices. This saves money by reducing unnecessary emergency room visits and tests. It also improves productivity and wellness by making care more accessible. Telehealth is highly satisfactory to patients and can help prevent medical issues by facilitating preventative care. Its 24/7 availability makes telehealth a valuable option for employers and insurers to include in health plans.
The State of Consumer Healthcare: A Study of Patient ExperienceProphet
Providers must deliver a holistic patient experience that extends beyond clinical care interactions. The current state of the patient experience is poor and getting worse according to surveys, with 81% of consumers unsatisfied. While providers see patient experience as important, they overestimate their performance by over 20 percentage points compared to consumer ratings. Improving patient experience can drive operational efficiencies and reduce costs while helping organizations achieve their missions. Providers must take a holistic view of patient experience, empower their staff, and thoughtfully invest in technologies to enhance the experience.
The document discusses point-of-care patient recruitment programs that can help pharmaceutical companies address challenges in clinical trial recruitment. It notes that physicians are the most trusted source of healthcare information and that over 50% of clinical trial participants join at their doctor's suggestion. SMI offers programs that create physician endorsement for clinical trials by providing branded materials for exam rooms and waiting areas, which has led to increased patient interest and enrollment in various case studies described.
The document discusses how the healthcare industry is being transformed by connected health technologies and changing consumer expectations. It notes that consumers now demand more convenient, transparent, and personalized healthcare experiences similar to top retailers. This is forcing health insurers to evolve into companies that focus on building loyal relationships with customers and partners. New technologies allow insurers to gather more data about individuals and better understand their needs in order to provide improved care, drive better outcomes, and enhance experiences. However, these technologies also require advanced security to protect sensitive medical information.
Close Care Gap is a patient safety organization (PSO) that aims to improve population health by closing gaps in care. It offers various free services to help hospitals analyze processes, outcomes, and compare performance to industry averages. Additional consultative services are available to help organizations implement best practices and quality improvement programs. The PSO director explains that through peer-based sharing and learning supported by the Patient Safety Act, they can create a culture of continuous quality improvement beyond just regulatory periods.
This document discusses 5 elements of a successful patient engagement strategy:
1. Define your organization's vision for patient engagement.
2. Create a culture of engagement within the practice.
3. Employ the right technology and services like patient portals.
4. Empower patients to become collaborators in their care.
5. Continuously evaluate progress and be ready to adapt the strategy.
True patient engagement involves patients managing their own health, a practice culture that prioritizes engagement, and collaboration between patients and providers.
ODF III - 3.15.16 - Day Two Morning SessionsMichael Kerr
Slide presentations delivered during morning sessions of Day Two of the California Statewide Health and Human Services Open DataFest - March 14 - 15, 2016, Sacramento, CA
This document discusses the importance of primary care physicians (PCPs) and the benefits they provide. PCPs, such as family doctors and internists, serve as a patient's main point of contact for medical care and help coordinate specialist visits if needed. They focus on preventative care through annual checkups and screenings. Having a PCP is required by many insurance plans and helps catch health issues early. It is more cost effective to see a PCP for routine care than to use emergency services.
This document discusses quality improvement efforts around breast and colorectal cancer screening at CommunityHealth, a nonprofit health center providing free healthcare to low-income, uninsured residents in Chicago. For breast cancer screening, opportunities for improvement include developing patient reminder systems, better use of EMR tools to flag overdue patients, and providing more education. For colorectal cancer screening, a tiered approach using fecal immunochemical tests for average-risk patients and colonoscopies for high-risk patients was implemented. Additional strategies to boost screening rates include intensive provider and staff education and targeted patient outreach. Success will be measured by benchmarking screening rates over time.
The document discusses clinical trials and subjects. It emphasizes that behind every successful clinical trial are thousands of subjects. It highlights the important role and responsibilities of subjects in clinical trials. It also discusses challenges in subject compliance and retention, and provides some solutions sites can implement, such as education, training, relationship building, and sensitization of subject responsibilities. The document advocates for including vulnerable populations in clinical trials.
An advocacy group has developed a decision support tool to help consumers choose health insurance plans on public exchanges. The tool shows that out-of-pocket costs can vary by up to 600% depending on the metal level (bronze, silver, gold, platinum) of the chosen plan. By entering expected medical expenses and prescriptions, the tool calculates costs across different plan options and identifies the most cost effective choice. This is important because consumers often choose the lowest premium plan without considering other out-of-pocket costs, which can lead them to spend more over the course of the year.
This document discusses trends in healthcare in 2016 related to clinical trials and research participation. It notes that new technologies are dramatically increasing the size and scope of clinical trials by making it easier for more people to participate remotely through mobile apps and sensors. Traditional trials typically took a year to recruit 10,000 people across 50 medical centers, while new methods can recruit that number from 30,000 people in just one month.
This document summarizes challenges in providing preventive care services to older adults in the United States. Fewer than half of those aged 65 and older are up-to-date on recommended preventive services like immunizations and cancer screenings. While some goals have been met, like mammogram rates, the US still falls short of goals for vaccinating older adults against herpes zoster and pneumococcal disease. Barriers include a healthcare system focused on sickness rather than prevention, time constraints in medical visits, lack of awareness among patients and doctors of available preventive services like annual visits and weight loss counseling, and off-putting topics like colon cancer screening that require more discussion.
This summary provides the key points from the document in 3 sentences:
The document discusses the importance of proactive planning for patient recruitment and retention in clinical trials to avoid costly delays. It notes that unforeseen factors can negatively impact enrollment and retention, so contingency plans should be in place. Effective planning involves analyzing potential barriers, partnering with community organizations, selecting sites and coordinators strategically, and having metrics to trigger contingency strategies if enrollment begins falling off track.
The document discusses providing concise yet informative summaries of healthcare related news and legislation to clients. It aims to help clients understand challenges from the Affordable Care Act and determine solutions. The author will start a blog called "From the Desk of Mike Wojcik" to share healthcare market trends, legislative updates, and topics relevant to human resources challenges. The overall goal is to help the current healthcare model survive as more efficient, affordable and accessible to all.
Quality Data is Essential for Doctors Concerned with Patient EngagementHealth Catalyst
It might be a bit of a leap to associate quality data with improving the patient experience. But the pathway is apparent when you consider that physicians need data to track patient diagnoses, treatments, progress, and outcomes. The data must be high quality (easily accessible, standardized, comprehensive) so it simplifies, rather than complicates, the physician’s job. This becomes even more important in the pursuit of population health, as care teams need to easily identify at-risk patients in need of preventive or follow-up care. Patients engaged in their own care via portals and personal peripherals contribute to the volume and quality of data and feel empowered in the process. This physician and patient engagement leads to improved care and outcomes, and, ultimately, an improved patient experience.
Quality Data is Essential for Doctors Concerned with Patient Engagement
Health Plan Week 10-27-14
1. Volume 24, Number 37 October 27, 2014
Published by Atlantic Information Services, Inc., Washington, DC • 800-521-4323 • www.AISHealth.com
An independent publication not affiliated with insurers, vendors, consultants or associations
3 Insurers Increase
Incentives, Transparency in
ACO Models
3 Additional Health Plan
News of the Week
4 Aetna Pilot Seeks to Match
Data to New Breast Cancer
Patients
4 People on the Move
6 Table: Top Behaviors
Employers Are Focusing
On in 2015 for Wellness
7 Health Plan Briefs
Insurers Clamp Down on Genetic Testing
Costs Via Counseling, Prior Authorization
Health insurers are turning to utilization management for complex genetic testing,
with one major insurer, Cigna Corp., releasing an update that shows positive results
from a policy it implemented last September requiring counseling from a board-certi-
fied genetics specialist for people seeking coverage for genetic testing for diseases like
breast and colorectal cancers.
Genetic tests draw eye-popping costs, from a range of $500 to $10,000 per test, ac-
cording to insurers. And since the field is so new, health plans are likely to follow in Cig-
na’s footsteps and take aggressive actions like counseling requirements to make sure the
right people are getting the right tests and for some necessary purpose, stakeholders say.
“In the genetic testing field, we basically have an approach to manage tier-one ge-
netic tests by taking the most commonly done test and the most controversial test, in
terms of misunderstood tests, and requiring genetic counseling,” David Finley, M.D.,
Cigna’s national medical officer for enterprise affordability and policy, tells HPW. “So
the patients get the benefit of not only the counseling but the benefit of spending a lot
of time with a counselor to figure out what is the right test, other than just a kind of a
reflexive response. And that’s working quite well.”
Contents Plans Help Shape 2015 Wellness Programs
As Large Employers Measure More Results
As large employers extend and tweak wellness programs for 2015, health insurers
are finding opportunities to take a greater role by assisting in the measurement of health
promotion and incentive-based plan design outcomes, employee benefit consultants
say. Increasingly, CFOs of major corporations are asking their internal human resource
and benefits departments to show the results of incentive-based wellness programs. But
in the area of building and creating new-style wellness programs, it is the slew of third-
party vendors that rule the roost.
Kayla O’Neal, consultant, health risk solutions at Lockton Benefits Co., tells HPW in
the market at large, a lot of employers are still figuring when they should use incentives
versus penalties. “I think when it comes to anything new and different, there is the slow
but steady dial-up going on about more of the total worker health analysis. How do
we incorporate things like financial well-being, happiness, stress and resilience? Try to
put some metrics around awareness in our wellness program of a broader spectrum of
things that will impact worker health,” she says.
In this new “total health” way of thinking, corporations still look to vendors like Vi-
tality and RedBrick Health to design the programs even if carriers have the background
on the back end in measuring results. “Insurers are in the game but not leading it; they
are not the cutting edge. It is still the third-party vendors that are really building out
true platforms that can manage these programs going to a broader scope. Insurers want
to be there, but vendors still have them beat to the finish line,” O’Neal says.
continued on p. 5
continued
Strategic Business, Financial and Regulatory News of the Health Insurance Industry
Managing Editor
Patrick Connole
pconnole@aishealth.com
Assistant Editor
Lauren Clason
Executive Editor
Jill Brown
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3. October 27, 2014 Health Plan Week 3
management decisions, so that they can choose what type
of surveillance is best based on the family tree or the gene
test results or what they could do to reduce that cancer
risk,” she says.
Some of the problems that arise without tight over-
sight or proper consultation is that providers sometimes
have a difficult time getting the exact degree of relation of
some of the relatives in place, or they merge both sides of
the family together instead of keeping it one blood line at
a time. “You can’t take cancers on mom’s side and dad’s
side and merge them together to meet criteria,” Haidle
says. “And so having the genetic counselor involved in
that piece helped filter through even further patients that
did not need testing. It also helped reduce duplicate tests
and errors in the tests that were selected.”
Contact Larsen Haidle via Veronica Jackson at vjack-
son@pcipr.com and Rogelio DeLaMar at rogelio.dela-
mar@cigna.com for Finley. "
Insurers Increase Incentives,
Transparency in ACO Models
As accountable care organization models become
more prevalent, health insurers are further exploring in-
novative ways to increase transparency and incentives for
both providers and members.
At the U.S. Chamber of Commerce Annual Health
Care Summit in Washington, D.C., on Oct. 22, executives
from WellPoint, Inc. and CareFirst BlueCross BlueShield
discussed results from their innovations in payment
benefit design, including a redesigned provider payment
model and the use of hospital rankings, reference-based
pricing, wellness incentives and telemedicine.
The newest development is CareFirst’s “copay waiv-
er” program for needed services in 2015. CareFirst has
filed plans with the Maryland Insurance Administration
to waive copays so long as the members are following the
care plans developed by their primary care physician and
working with their nurse care coordinator, Vice President
of Public Policy John O’Brien said. The waiver acts as an
incentive for members who commit to a healthy lifestyle.
CareFirst’s overall payment program also rewards
providers for remaining engaged in each patient’s well-
being. The 4,000 providers involved are assigned to pan-
els of 10 providers, each of which manages a population
of around 3,500 patients. The “rosters” are chosen based
on risk analytics, and presented to the provider panels
that can either accept or refuse them. The providers are
then paid a $250 participation bonus once they create a
care plan for each patient, and can bill the insurer at a
12% premium to their normal fees each time they see the
patient. The panels are also awarded outcome incentives
Web addresses cited in this issue are live links in the PDF version, which is accessible at
HPW’s subscriber-only page at http://aishealth.com/newsletters/healthplanweek.
to encourage the providers to work together and share
best practices.
“We’ve seen a panel champion emerge in each team,
one who’s really going over the numbers and sharing the
best practices within the panel,” O’Brien said. “If you’re
a rock star provider and your panel isn’t achieving the
quality and cost improvements that you had hoped, it’s
your opportunity to rally the troops.”
The outcome incentive is a percentage of the total
amount of fees the provider billed to the insurer in the
previous year. In 2013, of the participating 291 panels, 200
achieved an outcome incentive award, with an average
award of 36%, meaning each provider was paid a 36%
increase on all of the fees they billed to CareFirst in 2012.
“So you take the 12% they get for participating in the
program, add 36% to that, and they’re receiving about a
48% increase in fees for all of their billing to us for all of
their patients from the following year, in addition to the
fees that we’re paying them,” O’Brien said.
Additionally, the panels are awarded an additional
bonus for beating their performance the previous year,
to incentivize them against doing the bare minimum.
CareFirst provides the panels with a nurse care coordina-
tor who acts as a liaison between the patient and physi-
cian, as well as keeping each patient’s care plan updated.
The providers are also given a “suite of analytics tools” to
help track each patient’s progress.
O’Brien said CareFirst has seen a $70 decrease in cost
per patient per month through the program, as well as
a 6% reduction in hospital admissions, 8% reduction in
readmissions and 11% reduction in outpatient facility use.
O’Brien said CareFirst has avoided hundreds of millions
of dollars in costs since the program launch.
Insurers are also increasing cost and quality transpar-
ency for their members. By analyzing and comparing
Additional News of the Week
Coverage of these health plan developments was
included in this week’s issue of Spotlight on Health
Insurers:
• CoOportunity Exits Iowa Medicaid Program
• Colorado Insurers Cancel 22,000 Plans
• Patients Sue United for $2.5B Over Hep C
• PreferredOne to Increase Premiums by 63%
• Kaiser HMO Scores Top Marks in Calif.
• CareSource Names New Leadership
• Sutter North Docs Added to Anthem Network
Links to these additional news stories can be accessed
at www.AISHealth.com/enews/spotlightonhealthinsurers.
4. 4Health Plan Week October 27, 2014
cost and quality, said George Lenko, WellPoint staff vice
president, client solutions, insurers “can start leveraging
those differences in advanced benefit design.” Reference-
based benefits are an area with incredible potential, he
said, citing WellPoint’s success in referring members to
lower-cost radiology sites through its subsidiary, specialty
benefits management group AIM Specialty Health (HPW
8/11/14, p. 8).
According to Lenko, when a physician refers a pa-
tient to an imaging site for a CAT scan or MRI, AIM can
alert the physician if it identifies a lower-cost site of equal
quality. Since physicians or office staff don’t always act on
the information, Lenko said, last year AIM began call-
ing patients directly to give them the lower-cost options.
Since then, AIM has been able to redirect care about 15%
of the time, resulting in lower costs to the insurer and the
beneficiary.
“This is especially important now that so many peo-
ple have high-deductible health plans,” Lenko said. “If
they’re spending their own money, whether it’s an HRA
[health reimbursement arrangement] or an HSA [health
savings account] or frankly just out of pocket, it will mat-
ter to them where they get this imaging.”
CareFirst has also begun assigning specialists in hos-
pitals colors (red, yellow and green) according to how
expensive their services are. O’Brien said the insurer lets
the referring physician know the specialist’s ranking
when they refer the patient, to keep them aware of the
overall cost.
O’Brien said CareFirst is “very interested in how
consumers and providers respond to this advanced trans-
parency.”
Contact O’Brien via Sarah Wolf at mediarelations@
carefirst.com and Lenko via Jill Becher at jill.becher@
wellpoint.com. "
Aetna Pilot Seeks to Match Data
To New Breast Cancer Patients
A new pilot program unveiled by Aetna Inc. on Oct.
20 will for the first time use data analytics to match newly
diagnosed breast cancer patients to survivors of the
disease in an effort to improve care on both clinical and
psychosocial levels. The insurer says 30,000 of its mem-
bers meet the criteria for being in the voluntary CarePal
pilot, which was launched by Aetna Innovation Labs and
initially thought of by a company employee as part of a
brainstorming contest.
“The concept of trying to match individuals with a
clinical issue to other individuals with a similar clinical
issue —that per se is not unique. But the concept of doing
it by using data analytics to help in the matching process
upfront is unique and it is actually something that is be-
ing patented as we speak,” Greg Steinberg, M.D., the
head of clinical innovation at Aetna, tells HPW.
The goal is to ease the strains on breast cancer pa-
tients by having survivors relate their own experiences,
from clinical issues to the personal, like how to manage
family matters while dealing with treatment and its after-
math, he says.
Jess Jacobs, direction of innovation at Aetna, explains
that an Aetna member meeting the pilot criteria will go
to the CarePal web page and sign in. There, the member
will answer a series of questions, most of which cannot
be gathered from claims data alone. “They are various
things that have to do with psychosocial factors, like ask-
ing are you married, do you have kids, how old are the
kids,” she tells HPW.
The point is to try and match the newly diagnosed
breast cancer patient with a survivor based on factors
such as demographics and preferences on what the
“pals” will want to talk about. The member will also give
an email or phone number for a potential pal to connect
with them, and eventually the insurer gets out of the way.
“We let them know we made a match. They can log back
Subscribers who have not yet signed up for Web access — with searchable newsletter archives, Hot Topics, Recent Stories and more —
should click the blue “Login” button at www.AISHealth.com, then follow the “Forgot your password?” link to receive further instructions.
Dan Paquin is senior vice president of govern-
ment products at Blue Cross and Blue Shield of
Louisiana. He’ll oversee the company’s Medicare
Advantage (MA) plan. Paquin most recently was
president of national health plans for WellCare
Health Plans, Inc….Horizon Blue Cross Blue
Shield of New Jersey named Minal Patel, M.D.,
to the newly created position of senior vice presi-
dent and chief strategy officer. Most recently, Patel
served as founder and CEO of Care Management
International, Inc….San Francisco Health Plan
named James Glauber, M.D., chief medical of-
ficer. Most recently, he led utilization management
practices at Kaiser Foundation Health Plan….
The American Academy of Actuaries board of
directors elected Tom Wildsmith president-elect.
Wildsmith, an actuary who serves as senior public
policy manager in Aetna Inc.’s Washington, D.C.,
office, will succeed Mary Miller as president for
the 2015-16 term….Washington, D.C.-based con-
sultant Avalere Health LLC named Lindy Hinman
senior vice president in charge of its health plans
and managed care practice. Most recently, Hinman
was chief operating officer for Colorado’s public
exchange, Connect for Health.
PEOPLE ON THE MOVE
6. 6Health Plan Week October 27, 2014
ties are more successful than those centered on lifestyle
changes, Dave Ratcliffe, principal in the health and pro-
ductivity practice for Buck, a Xerox Company, tells HPW.
An example in the survey showed that employ-
ers that offered an average incentive value of $265 for
employees to take a health appraisal realized a 2% or
more decline in medical trend. An employer seeing trend
reduction of less than 2% spent an average of $201 in
incentives. For biometric health screenings, the incentive
amount on average for more successful employers was
$398 compared with $174 for less productive companies
(in terms of cutting medical trend.)
So with all of this money being spent on incentives,
there is more vigor for measuring outcomes, which
puts health carriers in a good spot for that aspect of the
wellness business, Ratcliffe says. The Buck survey, for
instance, found a 6-percentage-point increase in the pro-
portion of employers that rely on health insurers to track
outcomes of health promotion and wellness programs,
from 31% in 2012 to 37% in 2014. Insurers advanced clos-
er to internal program managers (57%) and third-party
Web addresses cited in this issue are live links in the PDF version, which is accessible at
HPW’s subscriber-only page at http://aishealth.com/newsletters/healthplanweek.
vendors (56%), which ranked one and two, respectively,
for 2014.
If an employer wants to gauge the effectiveness
of programs to lower the severity of diabetes in the
workforce, “that is right in the wheelhouse of insurance
companies who know when someone was admitted to a
hospital and are expert in case management and integra-
tion of data and measurement,” he says. “A lot of insur-
ance companies can tell a really good story. Third-party
wellness vendors have to set up all the integration points
that pay claims that can tie success of wellness program
to reduced trend. Employers want to have someone show
them the return, which is hard to do without the data.”
The Buck survey, “Working Well: A Global Survey
of Health Promotion and Workplace Wellness Strate-
gies,” also revealed that 78% of 1,000 companies asked
are strongly behind wellness programs, 43% have created
a brand identity for their effort and 52% offer wellness-
related premium reductions (HPW 8/11/14, p. 8).
Large Groups Search for Right Formula
As for other trends in 2015 wellness programs in the
large-group space, Susan Connolly, U.S. leader of the
total management health practice at Mercer, tells HPW
that increasingly employers are learning that incentives
are good but not sufficient, and must instead be part of
a more comprehensive strategy. “It starts out with the
idea of a culture that supports health, from leadership to
branding and one that offers communication as a sup-
port,” she says. “We are also beginning to see cash as a
more effective way than premium discounts” to incent
better health, like in small amounts in gift cards, Con-
nolly says.
She agrees that validation of wellness efforts is also
a growing trend for 2015, and this can take the form of
not only measuring outcomes but in having programs in
place to actually show physical activity has taken place,
like via a wearable tracking device like Fitbit. “The mea-
surement piece around wellness is still emerging as an
area with only a third of large employers measuring well-
ness,” Connolly says.
Another focus of wellness for this coming year will
be attempts to personalize wellness, letting employees
choose the mode of their incentive (see box, p. 6). “For
one, it might be the extrinsic financial reward, for another
it might be the enjoyment of competition and for others it
might be to choose a corporate donation to charity, really
tying better health with an improved spirit,” she says.
Contact Heinen via Ed Emerman at eemerman@
eaglepr.com, O’Neal through Jeannie Wilcox at jwilcox@
lockton.com, Ed Gadowski for Ratcliffe at edward.gad-
owski@buckconsultants.com and Bruce Lee for Connolly
at bruce.lee@mercer.com. "
Top Behaviors Employers Are Focusing
On in 2015 for Wellness Programs
(Number of Responses=136)
Note: Other responses included nutrition and biometric results.
SOURCE: “2015 National Business Group on Health Plan Design
Survey Report.” www.businessgrouphealth.org.
7. October 27, 2014 Health Plan Week 7
Subscribers who have not yet signed up for Web access — with searchable newsletter archives, Hot Topics, Recent Stories and more —
should click the blue “Login” button at www.AISHealth.com, then follow the “Forgot your password?” link to receive further instructions.
N Sam’s Club, a unit of Wal-Mart Stores, Inc., on
Oct. 23 unveiled a host of new services, includ-
ing a private health insurance exchange for small
business owners with Aetna Inc. called the Aetna
Marketplace for Sam’s Club. The exchange will be
available starting this month. “Aetna Marketplace
for Sam’s Club is the first mass retail-supported
private health care exchange designed to meet the
needs of both the small business owner and their
employees. Sam’s Club business members with two
or more employees in 18 states have exclusive access
to personalized plan tools and resources from Aetna
at SamsClub.com/healthcare,” the retailer said. Visit
http://tinyurl.com/nxv6xn7.
N CMS on Oct. 16 released the certification agree-
ment and privacy and security agreement for quali-
fied health plans to sign before doing business
on federal exchanges for 2015. The agreements
cover items like health plan obligations to protect
personally identifiable information and ensure secure
communication links with CMS. The documents
also contain assurances from CMS that the agency
understands that health plans developed their insur-
ance products based on tax credits and cost-sharing
reductions being part of exchange coverage. In a nod
to pending litigation that could strip subsidies from
federal exchange coverage, CMS said insurers could
have cause to terminate the agreements if this hap-
pens. The full U.S. Court of Appeals for the D.C. Cir-
cuit on Sept. 4 agreed to conduct a second hearing on
the controversial Halbig v. Burwell case, which could
upend health reform law tax subsidies for enrollees
on federal exchanges (HPW 9/8/14, p. 7). Visit http://
tinyurl.com/pkntgy8.
N States that want to establish a Basic Health
Program in 2016 now have guidance from CMS on
the methodology for determining federal funding,
which will equate to 95% of premium and cost-
sharing subsidies that would have been provided
to individuals through public exchange coverage,
the agency said on Oct. 21. The Affordable Care Act
(ACA) allows states to install a Basic Health Program
for individuals earning between 133% and 200%
of the federal poverty limit who are not eligible for
Medicaid, the Children’s Health Insurance Program,
other government programs or employer-sponsored
insurance. Visit http://tinyurl.com/ngvww7d.
N Humana Inc. is actively shopping its urgent care
unit Concentra in a deal that could net the insurer
around $1 billion, according to an Oct. 22 report on
Reuters. The sale, if it occurs, would mark a sharp
turnaround for Humana and Concentra, considering
Humana purchased the health care provider only
four years ago (HPW 3/28/11, p. 8). Reuters said Hu-
mana has hired Goldman, Sachs & Co., Inc. to advise
on the sale. Humana declined to comment to HPW
about the report. Visit http://tinyurl.com/l2a9w4c.
N Reversing course from its July announcement,
BlueCross BlueShield of Western New York on Oct.
23 said it has decided not to exit the state’s Med-
icaid and Health Plus managed care program. “Af-
ter the company’s public announcement, BlueCross
BlueShield of Western New York was approached by
an entity who provides coverage to individuals and
families in government programs. We are actively
engaged in discussions with this entity around a
strategic alliance to support and administer our state
sponsored programs and as such, have provided the
DOH [Department of Health] with a formal suspen-
sion of our previously announced exit plan,” the
insurer said in a statement. The move means the in-
surer’s members do not need to switch health plans.
The Blues plan, which is a division of HealthNow
New York Inc., on July 18 had said it would no longer
offer Medicaid coverage to members in six counties
of the state, affecting 53,000 policyholders effective
Oct. 31 (HPW 7/28/14, p. 7). Visit http://tinyurl.com/
k9cx98w.
N Aetna is discontinuing its Delaware Medicaid
plan at the end of 2014, the insurer said on Oct.
15. Highmark Inc. will take Aetna’s place, joining
UnitedHealth Group in the state program. Aetna has
offered its Delaware Physicians Care Inc. (DPCI) plan
for 10 years. Aetna said it could not reach an agree-
ment on a reimbursement rate with the state after
several months of negotiations. DPCI will continue
service through the remainder of the year and said it
will work with the state to transition its 137,000 Med-
icaid members to another plan. Visit http://tinyurl.
com/la5eotj.
N Cigna Corp. formed an accountable care or-
ganization (ACO) with South Carolina’s Regional
HealthPlus, the insurer said on Oct. 16. The ACO,
effective Oct. 1, will cover Cigna’s 5,000 members
who receive care from Regional’s 100 primary care
HEALTH PLAN BRIEFS
8. 8Health Plan Week October 27, 2014
physicians and specialists. Cigna now has 105 ACOs
in 27 states, covering more than 1.1 million commer-
cial customers and incorporating more than 41,000
doctors. Visit http://tinyurl.com/qffanxy.
N Private exchange builder Connecture Inc. has
filed with the Securities and Exchange Commission
(SEC) for its initial public offering on the Nasdaq
Global Market, according to an Oct. 20 filing with the
SEC. Connecture has not chosen a symbol to trade
under. Visit http://tinyurl.com/mkr722a.
N CMS extended the waiver program for ACOs until
Nov. 2, 2015, the agency said in an Oct. 17 interim
final rule. The regulation made ACOs participating
in CMS’s Shared Savings Program exempt from the
Stark law, which bars kickbacks and physician self-
referrals. The rule was originally set to expire this
November. Visit http://tinyurl.com/px9mtod.
N Cigna is suing Health Diagnostic Laboratory Inc.
(HDL) for $84 million over what it calls “free for-
giving,” in which the lab allegedly waived patient
copays and inflated the insurer’s bills instead,
the Hartford Courant reported on Oct. 17. Two Con-
necticut Cigna subsidiaries, Connecticut General Life
Insurance Co. and Cigna Health and Life Insurance
Co., claim the lab, based in Richmond, Va., attracted
customers with the promise of little or no copay, then
billed the insurers “phantom” rates to make up the
difference. Visit http://tinyurl.com/lbbhpod.
N WellCare Health Plans Inc. and the state of Flori-
da have solidified kick payment rates pertaining to
Medicaid patients undergoing Sovaldi treatments,
according to an Oct. 13 filing with the Securities and
Exchange Commission. The amendment between the
insurer and state sets kick payments for WellCare of
Florida at $34,972 for four-week treatment, $69,943
for eight-week treatment and $104,915 for 12-week
treatment. Kick payments refer to additional pay-
ments beyond the contracted amount because of un-
foreseen circumstances. The amendment is effective
beginning Oct. 1, but providers can submit claims
for dates of service beginning May 1, 2014. WellCare
provides services to eight of Florida’s 11 Medicaid
regions. Visit http://tinyurl.com/pb7b93o.
N California health insurers continue to pour
money into the “No on 45” campaign to defeat the
Proposition 45 ballot measure that would give the
state insurance commissioner the power to reject
“excessive” rate requests, according to an Oct. 20
article in The Los Angeles Times. In a five-day period
from Oct. 15 to 19, insurers donated more than $12
million. Blue Shield of California gave $2.66 million,
WellPoint, Inc. $6 million, Kaiser Permanente $3.73
million and Health Net, Inc. $350,000, according to
the newspaper, citing state data. “The latest contribu-
tions boost the No on 45’s campaign kitty to $55.4
million. Proponents report having raised about $2.5
million,” the Times said. Opponents of the Nov. 4
ballot measure claim that giving the state new rate
authority will harm the economy and add another
layer of bureaucracy to an already over-regulated
health insurance industry. Consumer advocates see
the ballot initiative as filling a gap left by the ACA,
which calls on states to handle rate oversight. But in
states like California with no prior-approval laws,
regulators now can only review proposed premium
changes and not stop them from happening (HPW
9/15/14, p, 1). Visit http://tinyurl.com/o8se7er.
N States are employing sharply different essential
health benefit packages that insurers must cover
if they offer plans in public exchanges, according
to an Oct. 21 report prepared by researchers at the
University of Pennsylvania’s Leonard Davis Institute
and funded by the Robert Wood Johnson Foundation.
The report said that outside of the 10 ACA-mandated
service categories, where members live determines
whether they’ll have coverage for various types of
medical care. “For example, only 25 states require
plans to cover nutrition counseling, and 26 states
require coverage of services to treat autism. Forty-five
states require coverage of chiropractic care, while
only five require coverage for weight loss programs,”
the report said. Visit http://tinyurl.com/kwfw8a5.
N Surveys show mixed results in regard to employ-
ers moving from sponsored health coverage to
private exchanges, an Oct. 17 Health Affairs blog sug-
gests. Brian Klepper of the National Business Coali-
tion on Health (NBCH) reported that findings from
several different surveys that indicate an “aggres-
sive” move to private exchanges contradict NBCH’s
survey of 333 middle-market benefits managers, in
which 55% of respondents said they would never
stop offering employer-sponsored benefits. Visit
http://tinyurl.com/lkz44ym.
HEALTH PLAN BRIEFS (continued)
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