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Improving Healthcare Through Data and Analytics 
Katherina Holzhauser 
Assistant Vice President 
IS Strategy, Innovation, & Commercialization 
Intermountain Healthcare
Page 2 
PICC line
My Risk of Deep Vein Thrombosis (DVT) and Death 
Page 3 
Source: 
www.vein-central.com
Intermountain Healthcare - An Integrated Health System 
Intermountain Healthcare 1975 
SelectHealth 
1983 
Medical Group 
1994 
Page 4
“Become a model system” 
Page 5
How We Described Ourselves in 1975 
Page 6
Time Magazine 
December 1, 2008 
Positive Model 
Page 7
“Perhaps it is time to stop talking about the French Model, or the Canadian Model or the German Model, and start talking about the Utah Model.” 
Dennis Cortese, MD 
Emeritus President and CEO 
Mayo Clinic 
Page 8
Mission: “Helping people live the healthiest lives possible”
VISION 
Our Vision 
Be a model health system by providing extraordinary care and superior service at an affordable cost. 
Page 10
We deliver outstanding clinical care in a consistent, coordinated way—always improving through evidence-based practice. 
Clinical 
Excellence
Data Analytics Journey at Intermountain 
Page 12 
Collect 
Share 
Research 
Test 
Change 
Monitor
Leverage People and Systems to Collect Data 
2006: Dr. Scott Evans lead team investigating Deep Venous Thrombosis (DVT) associated with Peripherally Inserted Central Catheters (PICCs) Manual and electronic data collection 
•Notify PICC team daily - PICC associate DVTs (email) 
•Check every patient daily for active PICC or one removed within 5 days 
•Use “keyword” driven Natural Language Processing on vascular reports to identify a DVT in the same or ascending vein as the PICC 
Page 13 
Collect 
Share 
Research 
Test 
Change 
Monitor
Coded Data Charted by PICC Team 
Page 14 
Collect 
Share 
Research 
Test 
Change 
Monitor
Rate & Cost of DVTs in PICC Patients at Intermountain 
PICC DVT Rate = 2.8% 
Average difference in LOS = 3.5 days 
Average difference in cost = $19,993 
Page 15 
Collect 
Share 
Research 
Test 
Change 
Monitor
Previous Risk Factor Studies = Conflicting Results 
Page 16 
Collect 
Share 
Research 
Test 
Change 
Monitor 
?? 
Age 
BMI 
Bed rest
Test Hypotheses 
Page 17 
Collect 
Share 
Research 
Test 
Change 
Monitor 
ANTI_COAG_MEDS 
Event Probability 
0.01 0.02 0.03 0.05 
N Y 
** 
BED_REST 
Event Probability 
0.005 0.010 0.020 
N Y 
** 
0 50 100 150 
0.02 0.05 0.20 0.50 
LENGTH_OF_STAY 
Event Probability 
*** 
0 10 20 30 40 50 60 
0.02 0.05 0.10 0.20 0.50 
PICC_DURATION_DAYS 
Event Probability 
** 
PICC_SIZE 
Event Probability 
5e-04 2e-03 1e-02 5e-02 
1.SL 2.DL 3.TL 
*** 
PRESSORS_MEDS 
Event Probability 
0.02 0.04 0.06 0.10 
N Y 
* 
PREV_DVT 
Event Probability 
0.005 0.020 0.050 
N Y 
*** 
SURGERY 
Event Probability 
0.02 0.03 0.04 0.06 
N Y 
* 
--- 95% Conf Int 
*** (p<0.001) 
** (p<0.01) 
* (p<0.05)
PICC Size 
French size = outside diameter of the PICC 
Lumen = number of separate lines within the PICC 
Page 18 
Collect 
Share 
Research 
Test 
Change 
Monitor
Rate of DVT by PICC Size 
Page 19 
Collect 
Share 
Research 
Test 
Change 
Monitor
Data Drives Behavior Change - # of PICCs Inserted 
Page 20 
Collect 
Share 
Research 
Test 
Change 
Monitor
Extend the Change – Work Beyond Boundaries 
Intermountain Confidential - Page 21 
Collect 
Share 
Research 
Test 
Change 
Monitor
Key Learnings 
You can only manage what you can measure 
Measuring allows clinical teams to perform root cause analyses 
Partnering with industry can accelerate improved outcomes 
Page 22 
Collect 
Share 
Research 
Test 
Change 
Monitor
Extend the Mission through Industry Collaboration and Research 
Page 23
Take the Journey with Us to Improve Healthcare! 
Page 24 
Collect 
Share 
Research 
Test 
Change 
Monitor
Page 25 
Contact info: Katherina.Holzhauser@imail.org
Intermountain Healthcare is a Utah-based nonprofit system of 22 hospitals, 185 clinics, a medical group with some 1,300 employed physicians, a health plans division called SelectHealth, and other health services. Intermountain is widely recognized as a leader in transforming health care through high quality and sustainable costs. 
For more information about Intermountain, visit www.intermountainhealthcare.org.

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Health IT Summit in Houston 2014 - Presentation "Improving Healthcare through Data and Analytics” with Katherina Holzhauser, Assistant Vice President, IS Commercialization, Intermountain Healthcare

  • 1. Improving Healthcare Through Data and Analytics Katherina Holzhauser Assistant Vice President IS Strategy, Innovation, & Commercialization Intermountain Healthcare
  • 2. Page 2 PICC line
  • 3. My Risk of Deep Vein Thrombosis (DVT) and Death Page 3 Source: www.vein-central.com
  • 4. Intermountain Healthcare - An Integrated Health System Intermountain Healthcare 1975 SelectHealth 1983 Medical Group 1994 Page 4
  • 5. “Become a model system” Page 5
  • 6. How We Described Ourselves in 1975 Page 6
  • 7. Time Magazine December 1, 2008 Positive Model Page 7
  • 8. “Perhaps it is time to stop talking about the French Model, or the Canadian Model or the German Model, and start talking about the Utah Model.” Dennis Cortese, MD Emeritus President and CEO Mayo Clinic Page 8
  • 9. Mission: “Helping people live the healthiest lives possible”
  • 10. VISION Our Vision Be a model health system by providing extraordinary care and superior service at an affordable cost. Page 10
  • 11. We deliver outstanding clinical care in a consistent, coordinated way—always improving through evidence-based practice. Clinical Excellence
  • 12. Data Analytics Journey at Intermountain Page 12 Collect Share Research Test Change Monitor
  • 13. Leverage People and Systems to Collect Data 2006: Dr. Scott Evans lead team investigating Deep Venous Thrombosis (DVT) associated with Peripherally Inserted Central Catheters (PICCs) Manual and electronic data collection •Notify PICC team daily - PICC associate DVTs (email) •Check every patient daily for active PICC or one removed within 5 days •Use “keyword” driven Natural Language Processing on vascular reports to identify a DVT in the same or ascending vein as the PICC Page 13 Collect Share Research Test Change Monitor
  • 14. Coded Data Charted by PICC Team Page 14 Collect Share Research Test Change Monitor
  • 15. Rate & Cost of DVTs in PICC Patients at Intermountain PICC DVT Rate = 2.8% Average difference in LOS = 3.5 days Average difference in cost = $19,993 Page 15 Collect Share Research Test Change Monitor
  • 16. Previous Risk Factor Studies = Conflicting Results Page 16 Collect Share Research Test Change Monitor ?? Age BMI Bed rest
  • 17. Test Hypotheses Page 17 Collect Share Research Test Change Monitor ANTI_COAG_MEDS Event Probability 0.01 0.02 0.03 0.05 N Y ** BED_REST Event Probability 0.005 0.010 0.020 N Y ** 0 50 100 150 0.02 0.05 0.20 0.50 LENGTH_OF_STAY Event Probability *** 0 10 20 30 40 50 60 0.02 0.05 0.10 0.20 0.50 PICC_DURATION_DAYS Event Probability ** PICC_SIZE Event Probability 5e-04 2e-03 1e-02 5e-02 1.SL 2.DL 3.TL *** PRESSORS_MEDS Event Probability 0.02 0.04 0.06 0.10 N Y * PREV_DVT Event Probability 0.005 0.020 0.050 N Y *** SURGERY Event Probability 0.02 0.03 0.04 0.06 N Y * --- 95% Conf Int *** (p<0.001) ** (p<0.01) * (p<0.05)
  • 18. PICC Size French size = outside diameter of the PICC Lumen = number of separate lines within the PICC Page 18 Collect Share Research Test Change Monitor
  • 19. Rate of DVT by PICC Size Page 19 Collect Share Research Test Change Monitor
  • 20. Data Drives Behavior Change - # of PICCs Inserted Page 20 Collect Share Research Test Change Monitor
  • 21. Extend the Change – Work Beyond Boundaries Intermountain Confidential - Page 21 Collect Share Research Test Change Monitor
  • 22. Key Learnings You can only manage what you can measure Measuring allows clinical teams to perform root cause analyses Partnering with industry can accelerate improved outcomes Page 22 Collect Share Research Test Change Monitor
  • 23. Extend the Mission through Industry Collaboration and Research Page 23
  • 24. Take the Journey with Us to Improve Healthcare! Page 24 Collect Share Research Test Change Monitor
  • 25. Page 25 Contact info: Katherina.Holzhauser@imail.org
  • 26. Intermountain Healthcare is a Utah-based nonprofit system of 22 hospitals, 185 clinics, a medical group with some 1,300 employed physicians, a health plans division called SelectHealth, and other health services. Intermountain is widely recognized as a leader in transforming health care through high quality and sustainable costs. For more information about Intermountain, visit www.intermountainhealthcare.org.