Copyright © 2020. Velocitos Inc. All rights reserved
Automated Member Engagement Platform
HealthFeed
Automate. Communicate. Educate.
1
Platform
Multi-channel communications, smart feedback loop,
segment & target, permissions, sequencing, etc.
Communicate
Health education content (medically validated & curated
Internet content), polls, quizzes, etc.
Educate
Automate member engagement workflows to deliver
personalized experiences, at scale
Automate
2
Customers
Our mission:
Engaging patient populations to improve health outcomes
3
Automate
Sequence, stagger and cascade campaigns to create automated
“If This, Then That” member engagement workflows
o Event trigger from customer’s systems
o Member activity and/or inactivity within a specified time duration
o Completion of a campaign or aborted with a stopping criteria
o An interactive text response with a specific answer
o A specified campaign analytics event
o Time/schedule-based triggers
Inputs
o Member communication via a specified channel (text, email, IVR etc.)
o Deliver a piece of content
o An API trigger into the customer’s systems
o Trigger to a follow-up campaign
Outputs
4
Platform
o A generic, rules-based, configurable platform
o A plug-and-play framework (APIs, SDKs, widgets etc.) for easy integration
o Enables easy creation of coaching rules, automated interventions etc.
Example
Sample care management (hypoglycemia avoidance)
workflow automated using the HealthFeed platform
5
Communicate
o Interactive texts
o Mobile message feeds (member specific) driven by texts
o Surveys, pieces of educational content via text
Text
o 100’s of email templates from which to choose
o Tracking, unsubscribe, link click tracking, data response etc.
o Automated email newsletters with member specific content
Email
o Segment/target member population with content
o Chat module within your portal/app
o Notifications tray inside your portal/app
o Push Notifications (app)
o Web Notifications (portal)
o In-app messaging/campaigning within your portal/app
Inside your portal/app
6
Educate
Curated Content and Targeted Delivery Platform
Suitable for situations that involve
medical care, discharge instructions, etc.
Medically Validated Content Curated Internet Content
Suitable for wellness, chronic disease
management etc.
̶ Mayo Clinic
̶ Krames Staywell
̶ EBSCO
̶ Ranking engine that siphons the best
content from the Internet
̶ Configurable filters to allow/deny
certain web domains
+
Customer’s Content
Simple UI interface for customer to upload their health
education links, PDFs & documents
7
Educate
Content Technology UI
Automated delivery of
content achieved by tying
content delivery to
member HRA responses
Different versions of pre-
created UI supported for
portal & mobile app
touch points
Member clicks tracked;
detailed dashboards
presented, retargeting
options presented
Medically validated
content from Krames
Staywell & EBSCO
Content aggregated by
our Internet content
ranking engine that
siphons best content
from the Internet
8
Delivery
Various UI Delivery Methods Supported
Portal page “plug-in” into an existing portal /
mobile app
Content delivery widgets
Tile based layouts
WordPress “plug-ins”
Content delivery module for EHRs
9
Medically validated content
Mayo Clinic
o About 10,000 pieces of content (articles, videos, wellness tips, FAQs,
slideshows, etc.)
o Covers over 4000 medical conditions & health topics
o Entire content library available in English and Spanish
o Content is reviewed at least every two years by Mayo Clinic physicians,
SMEs, etc.
o About 650 videos on various medical conditions & health topics
10
Medically validated content
Krames Staywell
o Preferred solution inside top EMRs such as Epic, Cerner, AllScripts & MediTech
o Over 10,000 pieces of content
o Content includes video, podcasts, articles, news items, assessments etc.
o Over 700 videos on various medical conditions and wellness topics
EBSCO
o More than 4,000 diseases and conditions
o Over 750 specific procedures and lab tests
o More than 2,800 lifestyle and wellness topics
o Over 1,100 unique drugs (more than 3,750 brand and generic names)
o Discharge and home care information for more than 1,500 topics
11
Contact Info
www.healthfeed.com
Thank You
sales@healthfeed.com
(408) 372-7194
12
HealthFeed
Automate. Communicate. Educate

Health feed presentation for customer

  • 1.
    Copyright © 2020.Velocitos Inc. All rights reserved Automated Member Engagement Platform HealthFeed Automate. Communicate. Educate. 1
  • 2.
    Platform Multi-channel communications, smartfeedback loop, segment & target, permissions, sequencing, etc. Communicate Health education content (medically validated & curated Internet content), polls, quizzes, etc. Educate Automate member engagement workflows to deliver personalized experiences, at scale Automate 2
  • 3.
    Customers Our mission: Engaging patientpopulations to improve health outcomes 3
  • 4.
    Automate Sequence, stagger andcascade campaigns to create automated “If This, Then That” member engagement workflows o Event trigger from customer’s systems o Member activity and/or inactivity within a specified time duration o Completion of a campaign or aborted with a stopping criteria o An interactive text response with a specific answer o A specified campaign analytics event o Time/schedule-based triggers Inputs o Member communication via a specified channel (text, email, IVR etc.) o Deliver a piece of content o An API trigger into the customer’s systems o Trigger to a follow-up campaign Outputs 4 Platform o A generic, rules-based, configurable platform o A plug-and-play framework (APIs, SDKs, widgets etc.) for easy integration o Enables easy creation of coaching rules, automated interventions etc.
  • 5.
    Example Sample care management(hypoglycemia avoidance) workflow automated using the HealthFeed platform 5
  • 6.
    Communicate o Interactive texts oMobile message feeds (member specific) driven by texts o Surveys, pieces of educational content via text Text o 100’s of email templates from which to choose o Tracking, unsubscribe, link click tracking, data response etc. o Automated email newsletters with member specific content Email o Segment/target member population with content o Chat module within your portal/app o Notifications tray inside your portal/app o Push Notifications (app) o Web Notifications (portal) o In-app messaging/campaigning within your portal/app Inside your portal/app 6
  • 7.
    Educate Curated Content andTargeted Delivery Platform Suitable for situations that involve medical care, discharge instructions, etc. Medically Validated Content Curated Internet Content Suitable for wellness, chronic disease management etc. ̶ Mayo Clinic ̶ Krames Staywell ̶ EBSCO ̶ Ranking engine that siphons the best content from the Internet ̶ Configurable filters to allow/deny certain web domains + Customer’s Content Simple UI interface for customer to upload their health education links, PDFs & documents 7
  • 8.
    Educate Content Technology UI Automateddelivery of content achieved by tying content delivery to member HRA responses Different versions of pre- created UI supported for portal & mobile app touch points Member clicks tracked; detailed dashboards presented, retargeting options presented Medically validated content from Krames Staywell & EBSCO Content aggregated by our Internet content ranking engine that siphons best content from the Internet 8
  • 9.
    Delivery Various UI DeliveryMethods Supported Portal page “plug-in” into an existing portal / mobile app Content delivery widgets Tile based layouts WordPress “plug-ins” Content delivery module for EHRs 9
  • 10.
    Medically validated content MayoClinic o About 10,000 pieces of content (articles, videos, wellness tips, FAQs, slideshows, etc.) o Covers over 4000 medical conditions & health topics o Entire content library available in English and Spanish o Content is reviewed at least every two years by Mayo Clinic physicians, SMEs, etc. o About 650 videos on various medical conditions & health topics 10
  • 11.
    Medically validated content KramesStaywell o Preferred solution inside top EMRs such as Epic, Cerner, AllScripts & MediTech o Over 10,000 pieces of content o Content includes video, podcasts, articles, news items, assessments etc. o Over 700 videos on various medical conditions and wellness topics EBSCO o More than 4,000 diseases and conditions o Over 750 specific procedures and lab tests o More than 2,800 lifestyle and wellness topics o Over 1,100 unique drugs (more than 3,750 brand and generic names) o Discharge and home care information for more than 1,500 topics 11
  • 12.
    Contact Info www.healthfeed.com Thank You sales@healthfeed.com (408)372-7194 12 HealthFeed Automate. Communicate. Educate