This document provides an overview of psychographic segmentation for condition management coaching. It begins with an agenda for a coaching facilitation session, including background on a health personality quiz and the 5 psychographic segments. The objective is to engage consumers by having them take a short quiz to learn their health segment. The 5 segments that emerge from factor and cluster analysis are described - Open to Options, Live for Today, Family First, Healthy for Life, and Doctor Knows Best. The document discusses how receptivity to health information varies by segment, defines the "why" behind each segment's behaviors, and provides data comparing segments to illustrate their differences.
This workshop was presented at the Queensland Mining Industry Health and Safety Conference 2014 and presents progress on the Working Well Program and ways to support mental health in the workplace.
The ppt is prepared to serve the need of curriculum for post graduate students interested in learning about the counselling for terminal disease esp. HIV/AIDS.
Learning Telehealth in the Midst of a PandemicJohn Gavazzi
This presentation outlines the basics of beginning to work with patients via telehealth. The workshop offers both pragmatic and technical assistance to start working with patients at a distance or online
Integrated Behavioral Health Care: Biopsychosocial Approach to Treatment Inte...Michael Changaris
This slide share explores the biopsychosocial determinents of health, developing an integrated care team and supporting the role of the health psychologists to be a high functionng member of the health care treatment team.
This workshop was presented at the Queensland Mining Industry Health and Safety Conference 2014 and presents progress on the Working Well Program and ways to support mental health in the workplace.
The ppt is prepared to serve the need of curriculum for post graduate students interested in learning about the counselling for terminal disease esp. HIV/AIDS.
Learning Telehealth in the Midst of a PandemicJohn Gavazzi
This presentation outlines the basics of beginning to work with patients via telehealth. The workshop offers both pragmatic and technical assistance to start working with patients at a distance or online
Integrated Behavioral Health Care: Biopsychosocial Approach to Treatment Inte...Michael Changaris
This slide share explores the biopsychosocial determinents of health, developing an integrated care team and supporting the role of the health psychologists to be a high functionng member of the health care treatment team.
This presentation was delivered at the PMA Food Service Conference in Monterey, California, on July 25, 2015. It focused on psychographic segmentation and its application to health, wellness, nutrition and produce growers & sellers
When it comes to mental disorders, brain is the top organ that faces setbacks in its normal functionality. It leads to the following issues like ADHD, Anxiety Disorders, Disabilities in Learning, Depression, Stress, Addiction, Epilepsy etc. Wherein, a victim may get multiple disorders when he or she is not treated on the right time.
Medications and psychiatric treatments are found to bring effective recovery for the victims. Neurofeedback is a kind of training that helps brain to improve cognitive function. People affected by depression or mental disorders are prone to get affected by limited attention span, mood swings, anxiety, sleep disorders, etc. This kind of healing technology will support to stabilize mind as it is aided with computer assistance to make the treatment help brain for optimal functioning.
Top Mind - The Peak Performance Centre is a team of highly qualified and BCIA Board Licensed professionals who have been serving clients to obtain peak mental capacity and cognitive processing through their combination of psychotherapy and brain training technologies. Our solutions help people with mental disabilities to overcome mental illness symptoms, recover soon and show improvement in terms of achieving optimized brain function.
New graduate nurses experience a significant "reality shock" as they transition from the student to professional role. Awareness of potential issues and development of preventative self-care strategies helps ensure a good foundation for life-long career satisfaction. This presentation explores common first-year practice struggles and provides methods to cope with stressors.
Beth Anne Katz, Microsoft. How to Product Manage Your Mental HealthIT Arena
Beth Anne “Katzbe” Katz is an award winning mental health advocate and product manager at Microsoft, having worked on Windows, Microsoft Teams, and now, PowerPoint. Outside of work, Beth Anne founded Katzbe Fights Depression, an organization using content creation to combat the mental health stigma. Beth Anne has won awards for her work from the National Alliance on Mental Illness (NAMI) and the Society of Women Engineer. In 2021, Beth Anne was named one of the 100 most influential women in Silicon Valley by the Silicon Valley Business Journal.
Speech Overview:
Mental health is becoming an increasingly critical topic in the workplace, but oftentimes employees don’t know how to navigate mental health needs at work and employers don’t know how to support employees’ mental health. This interactive workshop teaches participants how to self-monitor their mental health state, walks them through creating an individualized mental health action plan in preparation for times of decreased health, and informs employers on how they can create a supportive mental health environment that allows employees to thrive.
Supporting the mental health and wellbeing of Anaesthetists. What can the workplace do? Presentation by Hunter Institute of Mental Health Director, Jaelea Skehan.
Ad Club Vital Signs - Patient Power: A Changing EnvironmentBrent Walker
This presentation was delivered on the Google campus in Cambridge, MA, on behalf of the Boston Ad Club. It discusses the trends driving consumerism in healthcare, the application of psychographic segmentation and the results of a hospital pilot where readmissions post-surgery discharge were driven to zero with a 75% reduction in nurse FTEs for patient follow-up.
MedCity ENGAGE: Advancing Beyond Patient Engagement to Behavior ChangeBrent Walker
This presentation provides an overview of a psychographic segmentation model and how it has been integrated into an automated patient engagement platform to drive significant patient behavior change to reduce hospital readmissions and enhance health coaches' work with patients who have diabetes or musculoskeletal issues
This presentation was delivered at the PMA Food Service Conference in Monterey, California, on July 25, 2015. It focused on psychographic segmentation and its application to health, wellness, nutrition and produce growers & sellers
When it comes to mental disorders, brain is the top organ that faces setbacks in its normal functionality. It leads to the following issues like ADHD, Anxiety Disorders, Disabilities in Learning, Depression, Stress, Addiction, Epilepsy etc. Wherein, a victim may get multiple disorders when he or she is not treated on the right time.
Medications and psychiatric treatments are found to bring effective recovery for the victims. Neurofeedback is a kind of training that helps brain to improve cognitive function. People affected by depression or mental disorders are prone to get affected by limited attention span, mood swings, anxiety, sleep disorders, etc. This kind of healing technology will support to stabilize mind as it is aided with computer assistance to make the treatment help brain for optimal functioning.
Top Mind - The Peak Performance Centre is a team of highly qualified and BCIA Board Licensed professionals who have been serving clients to obtain peak mental capacity and cognitive processing through their combination of psychotherapy and brain training technologies. Our solutions help people with mental disabilities to overcome mental illness symptoms, recover soon and show improvement in terms of achieving optimized brain function.
New graduate nurses experience a significant "reality shock" as they transition from the student to professional role. Awareness of potential issues and development of preventative self-care strategies helps ensure a good foundation for life-long career satisfaction. This presentation explores common first-year practice struggles and provides methods to cope with stressors.
Beth Anne Katz, Microsoft. How to Product Manage Your Mental HealthIT Arena
Beth Anne “Katzbe” Katz is an award winning mental health advocate and product manager at Microsoft, having worked on Windows, Microsoft Teams, and now, PowerPoint. Outside of work, Beth Anne founded Katzbe Fights Depression, an organization using content creation to combat the mental health stigma. Beth Anne has won awards for her work from the National Alliance on Mental Illness (NAMI) and the Society of Women Engineer. In 2021, Beth Anne was named one of the 100 most influential women in Silicon Valley by the Silicon Valley Business Journal.
Speech Overview:
Mental health is becoming an increasingly critical topic in the workplace, but oftentimes employees don’t know how to navigate mental health needs at work and employers don’t know how to support employees’ mental health. This interactive workshop teaches participants how to self-monitor their mental health state, walks them through creating an individualized mental health action plan in preparation for times of decreased health, and informs employers on how they can create a supportive mental health environment that allows employees to thrive.
Supporting the mental health and wellbeing of Anaesthetists. What can the workplace do? Presentation by Hunter Institute of Mental Health Director, Jaelea Skehan.
Ad Club Vital Signs - Patient Power: A Changing EnvironmentBrent Walker
This presentation was delivered on the Google campus in Cambridge, MA, on behalf of the Boston Ad Club. It discusses the trends driving consumerism in healthcare, the application of psychographic segmentation and the results of a hospital pilot where readmissions post-surgery discharge were driven to zero with a 75% reduction in nurse FTEs for patient follow-up.
MedCity ENGAGE: Advancing Beyond Patient Engagement to Behavior ChangeBrent Walker
This presentation provides an overview of a psychographic segmentation model and how it has been integrated into an automated patient engagement platform to drive significant patient behavior change to reduce hospital readmissions and enhance health coaches' work with patients who have diabetes or musculoskeletal issues
mHealth Israel_Kantar Health_Jeremy Brody, EVP Corporate Development, Health ...Levi Shapiro
Presentation for mHealth Israel by Jeremy Brody, EVP Corporate Development, Kantar Health: Health consumers are Not All created equal- the Role of the Chief Health Officer (CHO)
PatientBond slides for American Heart Association Center for Health Technolog...Brent Walker
PatientBond was invited to speak at the 2017 American Heart Association Center for Health Technology & Innovation Conference. PatientBond shared the results of its work to reduce 30 day hospital readmissions for Congestive Heart Failure and its plans to collaborate with the AHA on preventing the progression of heart disease
Consumer-Centric Design: Psychographic Segmentation and Consumer Behavior ChangeBrent Walker
This presentation was delivered by c2b solutions at the World Congress 6th Annual Leadership Conference: Consumerism through Health Plan Innovation. The presentation provides an overview of c2b solutions' proprietary psychographic segmentation model (patent pending) and its application to healthcare-oriented business cases.
Self advocacy is about taking a proactive approach to all stages of health and illness: prevention, diagnosis, treatment, and recovery. When people take an active role in their care, research shows they fare better both in satisfaction and in how well treatments work. In this talk you will learn how to develop the skills to be a good self-advocate, communicate effectively with your doctors, evaluate the latest health news headlines and find the best health information online.
Building Better Patient-Provider Partnershipsbkling
The relationship you have with your medical team is an important part of your cancer experience. Join us for a discussion that begins with exploring your expectations and continues to a group discussion of communication and shared decision making strategies so your needs are met along the way.
20131210 Electronic Health Records - Is the NHS ready? What about patientsamirhannan
On 12th December 2013, Dr Hannan (GP / family physician) along with Marilyn Gollom (patient) presented this talk to Health 2.0 Manchester. You can watch the talk by going to http://www.htmc.co.uk/pages/pv.asp?p=htmc0519.
Empowered Use, Health Consciousness and Prescription Drugs with Special Focus On Parents And The WorkplaceNational data show prescription drug abuse is growing at rates that wellness/lifestyle practitioners can no longer ignore. Coaches and wellness coordinators can benefit from knowledge about prescription misuse in topical areas the presenter will discuss: neuroscience, motivators (pain, mood energy), at-risk populations, and policy as well as mind-body practices as antidotes to the growing epidemic. The presenter will share a presentation developed for Substance Abuse & Mental Health Services Administration (SAMHSA) and that participants can use in their own setting. This presentation has a focus on the workplace and working parents. As this is a relatively new topic not often discussed in wellness practice, participants will be asked to complete a brief follow-up survey asking about the relevance and utility of this topic to their work in the wellness profession.
Our message is simple: RETHINK the way you view healthcare. Welcome to eHealth Companion, a Personal Healthcare Management System designed to help companies' of all sizes and their employees successfully transition to Consumer Directed Health Plans.
1. Digital health can help drive engagement
2. Access: People love convenience and connectivity.
3. Mobile interfaces: health information and tools when they need it and are most motivated to connect.
4. Digital engagement: delivery of information in a more cost-effective way
5. Data Capture: assessment tools and tracking of participant behavior
Similar to Health coach self learning deck (pg) (20)
The dimensions of healthcare quality refer to various attributes or aspects that define the standard of healthcare services. These dimensions are used to evaluate, measure, and improve the quality of care provided to patients. A comprehensive understanding of these dimensions ensures that healthcare systems can address various aspects of patient care effectively and holistically. Dimensions of Healthcare Quality and Performance of care include the following; Appropriateness, Availability, Competence, Continuity, Effectiveness, Efficiency, Efficacy, Prevention, Respect and Care, Safety as well as Timeliness.
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
CHAPTER 1 SEMESTER V - ROLE OF PEADIATRIC NURSE.pdfSachin Sharma
Pediatric nurses play a vital role in the health and well-being of children. Their responsibilities are wide-ranging, and their objectives can be categorized into several key areas:
1. Direct Patient Care:
Objective: Provide comprehensive and compassionate care to infants, children, and adolescents in various healthcare settings (hospitals, clinics, etc.).
This includes tasks like:
Monitoring vital signs and physical condition.
Administering medications and treatments.
Performing procedures as directed by doctors.
Assisting with daily living activities (bathing, feeding).
Providing emotional support and pain management.
2. Health Promotion and Education:
Objective: Promote healthy behaviors and educate children, families, and communities about preventive healthcare.
This includes tasks like:
Administering vaccinations.
Providing education on nutrition, hygiene, and development.
Offering breastfeeding and childbirth support.
Counseling families on safety and injury prevention.
3. Collaboration and Advocacy:
Objective: Collaborate effectively with doctors, social workers, therapists, and other healthcare professionals to ensure coordinated care for children.
Objective: Advocate for the rights and best interests of their patients, especially when children cannot speak for themselves.
This includes tasks like:
Communicating effectively with healthcare teams.
Identifying and addressing potential risks to child welfare.
Educating families about their child's condition and treatment options.
4. Professional Development and Research:
Objective: Stay up-to-date on the latest advancements in pediatric healthcare through continuing education and research.
Objective: Contribute to improving the quality of care for children by participating in research initiatives.
This includes tasks like:
Attending workshops and conferences on pediatric nursing.
Participating in clinical trials related to child health.
Implementing evidence-based practices into their daily routines.
By fulfilling these objectives, pediatric nurses play a crucial role in ensuring the optimal health and well-being of children throughout all stages of their development.
Medical Technology Tackles New Health Care Demand - Research Report - March 2...pchutichetpong
M Capital Group (“MCG”) predicts that with, against, despite, and even without the global pandemic, the medical technology (MedTech) industry shows signs of continuous healthy growth, driven by smaller, faster, and cheaper devices, growing demand for home-based applications, technological innovation, strategic acquisitions, investments, and SPAC listings. MCG predicts that this should reflects itself in annual growth of over 6%, well beyond 2028.
According to Chris Mouchabhani, Managing Partner at M Capital Group, “Despite all economic scenarios that one may consider, beyond overall economic shocks, medical technology should remain one of the most promising and robust sectors over the short to medium term and well beyond 2028.”
There is a movement towards home-based care for the elderly, next generation scanning and MRI devices, wearable technology, artificial intelligence incorporation, and online connectivity. Experts also see a focus on predictive, preventive, personalized, participatory, and precision medicine, with rising levels of integration of home care and technological innovation.
The average cost of treatment has been rising across the board, creating additional financial burdens to governments, healthcare providers and insurance companies. According to MCG, cost-per-inpatient-stay in the United States alone rose on average annually by over 13% between 2014 to 2021, leading MedTech to focus research efforts on optimized medical equipment at lower price points, whilst emphasizing portability and ease of use. Namely, 46% of the 1,008 medical technology companies in the 2021 MedTech Innovator (“MTI”) database are focusing on prevention, wellness, detection, or diagnosis, signaling a clear push for preventive care to also tackle costs.
In addition, there has also been a lasting impact on consumer and medical demand for home care, supported by the pandemic. Lockdowns, closure of care facilities, and healthcare systems subjected to capacity pressure, accelerated demand away from traditional inpatient care. Now, outpatient care solutions are driving industry production, with nearly 70% of recent diagnostics start-up companies producing products in areas such as ambulatory clinics, at-home care, and self-administered diagnostics.
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Empowering ACOs: Leveraging Quality Management Tools for MIPS and BeyondHealth Catalyst
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3. Expectations
• Review the materials
• Compare and contrast the differences in the
segments
• Think through how YOU would approach the
segments differently
• Be sure to click the link at the end to acknowledge
you have reviewed the materials.
4. Objective
It’s as easy as 1-2-3
1) Engaging attendees/consumers to learn more about their health
personality
• Take our easy quiz
• We collect no personal information….only your beliefs on
general health topics
• 12 questions, and it takes 90 seconds
• Be sure not to over think it
2) Enter the site
3) Get the result
4
5. Best in Class
Coaching Session Observations
• Consistent use of:
• Empathy
• Affirmation, validation
• Positive/Success reinforcement
• Goals
• Reviewing, discussing progress, identifying next goals on which to focus
• Reframe goal into benefit specific to patient
• How goals are leveraged/positioned may differ by segment
• General trend: Question based facilitation
• More effective for some segments vs. others
• Open-ended vs. directive
• Same approaches may not work for all patients
• % no-shows
• What is primary driver? (commitment, expectations, accountability)
6. Consumer Segmentation has many forms
• Demographic & Socioeconomic Segmentation: Grouping people by
gender, age, ethnicity, income, education, geography and other physical
or situational characteristics
• Behavioral Segmentation: Grouping people by their behavior (e.g.,
healthcare utilization behaviors tracked by a medical claims database,
shopping behaviors tracked by a retailer’s loyalty card database)
• Attitudinal Segmentation: Grouping people by shared attitudes and
emotions about a given subject (e.g., how a consumer feels about
preventative medicine or Health Care Reform)
• Psychographic Segmentation: Grouping people by shared values,
principles, beliefs, emotions, personality, interests and Lifetyle
– Advantages – More effective in resonating with a consumer’s
motivations and unarticulated needs
Surface
Deeper
I
N
S
I
G
H
T
S
6
7. This research created the 12 question algorithm
United States, online sample of 4,878 and
4,039 individuals
National representative sample by age (18+),
sex, region, and race
Jan 2013 and Jan 2015
Health
Insurance
Provider -
Satisfactio
n, Desired
Benefits
Health
Care
Attitudes
Conditions
Experience,
Current
Medications,
OTC Attitudes
Health
Care
Reform
Attitudes
Sources of
Health Care
Information
& Media
Demographics
Socioeconomics
Geography
Over 60 Million Data Points!
8. Knowing the “WHY” is how you change behavior
Who?
Why?
What?
How?
Who is in front of
me?
What messages will
resonate with them?
Why are they doing
what they are doing?
How should we reach
out to them?
Psychographics gives you the “WHY
9. 9
From the Factor and Cluster analysis, comes the five
unique Healthcare Psychographic Segments
Segment Description Engagement Strategy
Open to
Options
18%
I am open to many ideas and options, as long as they make
sense for me. I need context to understand ideas and
recommendations.
Candor and choices to be
made
Live for
Today
27%
There are more important things in my life to focus on than
improving my health. I live in the “here and now”.
Living for today
Family First
18%
I worry more about my family’s health than my own. I am
constantly on the go, juggling many responsibilities, so getting
sick is not an option.
How the family will benefit;
Connect them with other
Priority Jugglers
Healthy for
Life
24%
I take ownership of my health and I actively take steps to be
healthy. I focus on achieving my goals and objectives. A disease
is another challenge to be overcome.
Reach the long term goal
Doctor Knows
Best
13%
I look to my physician and other health care professionals for
guidance and direction on what I need to do to address my
disease.
Doing what I ask of you
10. Receptivity to Health Information Varies by Segment
• Highly receptive to
health information
• Most likely to interact
with health insurance
company online
• Highly receptive to
health information
• Most likely to visit
health websites
Open to Options
• Lower levels of involvement
and awareness v. other
Segments
• Doctor is desired source for
information – higher desire
to get information than
currently gets from doctor
Doctor Knows
Best
• Generally not engaged in
getting health care
information for self
•Family/peer influence
strong
Family First
• Generally least engaged
for health related
information – hardest to
reach
• Peer influence strongest
Live for Today
11. Defining the “WHY”
Proactive vs. Disengaged
Health
Healthy for Life are
the most proactive
and wellness
oriented
Live for Today are
the least engaged,
deprioritizing heath
and wellness
0 5 10 15 20 25 30 35 40 45 50
I know what I should be doing
to be healthy, but I don't make
it a priority
I consider myself a "couch
potato"
I have an unhealthy lifestyle; I
just can't change my habits
Direction Takers
Self Achievers
Priority Jugglers
Willful Endurers
Balance Seekers
0 10 20 30 40 50 60 70 80 90 100
I actively take steps to
prevent illness
I am already healthy but I
take steps to be even
better
I'll spend whatever it
takes to be healthy
Direction Takers
Self Achievers
Priority Jugglers
Willful Endurers
Balance Seekers
12. The Psychographic Segments Appear Across all Demographics
0%
5%
10%
15%
20%
25%
30%
35%
40%
Gen Pop 18-24 Hispanic Medicaid Uninsured HMO Health
Balance Seekers
Willful Endurers
Priority Jugglers
Self Achievers
Direction Takers
13. 13
Open to Options
Strongly Agree/Agree
Open to
Options
Live for
Today
Family
First
Healthy
For Life
Doctor
Knows
Best
n = 711 n = 1,107 n = 733 n = 953 n = 532
a b c d e
I like to take care of myself and
don't like going to the doctor unless
I'm really sick
79%
(132)
66%
(110)
72%
(120) 44% (73) 44% (73)
bcde de bde
(xxx) Index score
with median score
= 100
A letter appearing under the percentage
indicates a statistical difference
(at 95% confidence) between
respective consumer
segments/columns.
A quick data lesson
14. Open to Options
Open to Options are generally proactive in their
health and wellness-oriented. Open to Options
are open to many ideas, sources of information,
and treatment options when it comes to their
healthcare.
However, Open to Options themselves – not
healthcare professionals -- define what success
looks like in their health. Physicians and other
healthcare professionals are useful resources, but
not the only resources, for leading a healthy life.
15. What Makes Open to Options Different
Open to Options
Strongly Agree/Agree
Open to
Options
Live for
Today
Family First
Healthy For
Life
Doctor
Knows Best
n = 711 n = 1,107 n = 733 n = 953 n = 532
a b c d e
I like to take care of myself and don't like
going to the doctor unless I'm really sick
79% (132) 66% (110) 72% (120)
44% (73) 44% (73)
bcde de bde
My doctor is the most credible authority for
my health & wellness needs
19% (34)
48% (86) 64% (114) 76% (136) 86% (154)
a ab abc abcd
Physicians are just one resource for me; I
consider many sources when managing my
health & wellbeing
82% (141) 52% (90)
48% (83)
67% (116)
45% (78)
bcde e bce
16. Live for Today
Live for Today live in the “here and now”
and believe there are more important
things to focus on than improving their
health for the future.
Live for Today are not necessarily
unhealthy, but they do what they like, when
they like, and do not change their habits.
They are self-reliant and can withstand
anything life throws at them, going to the
doctor only when they absolutely must.
17. What Makes Live for Today Different
Live for Today
Strongly Agree/Agree
Open to
Options
Live for
Today
Family First
Healthy For
Life
Doctor
Knows Best
n = 711 n = 1,107 n = 733 n = 953 n = 532
a b c d e
I don't want to give up things I enjoy; I may
over-indulge in unhealthy habits (e.g., eating,
alcohol, smoking) I enjoy these
23% (66) 49% (140) 44% (126)
19% (54)
39% (111)
d acde ad ad
I know what I should be doing to be healthy,
but I don't make my health a priority
17% (59)
46% (159) 34% (117)
14% (48)
34% (117)
acde ad ad
I consider myself a "couch potato" 13% (59)
36% (164) 22% (100)
10% (45)
29% (132)
acde ad acd
18. Family First
Family First are very busy with many
responsibilities. Because of all these
responsibilities, Family First may not take
the time to invest in their own wellbeing
and are reactive when it comes to health
issues.
However, Family First are very proactive
when it comes to their family’s health and
will make sure their loved ones receive the
care they need.
19. What Makes Family First Different
Family First
Strongly Agree/Agree
Open to
Options
Live for
Today
Family First
Healthy For
Life
Doctor
Knows
Best
n = 711 n = 1,107 n = 733 n = 953 n = 532
a b c d e
I don't let being sick get in the way of my
family
73% (116)
57% (91)
77% (122)
60% (95) 56% (89)
bde abde
I'm more worried about other family
members' health than my own
59% (116) 55% (108) 73% (143)
31% (61) 49% (96)
de de abde
I don’t let being sick get in the way of my
work
68% (121)
48% (86)
83% (148)
47% (84) 45% (80)
bde abde
20. Healthy For Life
Healthy For Life are the most proactive when it
comes to their wellness, investing what is
necessary toward their health and appearance.
Healthy For Life may actually have health
issues, but they stay on top of them with regular
medical check-ups, health screenings, and
research.
Healthy For Life are task oriented, and will
tackle a challenge if they are given measurable
goals.
21. What Makes Healthy For Life Different
Healthy For Life
Strongly Agree/Agree
Open to
Options
Live for
Today
Family First
Healthy For
Life
Doctor
Knows Best
n = 711 n = 1,107 n = 733 n = 953 n = 532
a b c d e
I actively take steps to prevent illness
85% (123)
55% (80)
61% (88) 89% (129) 68% (99)
bce b abce bc
I am already healthy but I take steps to be
even better
61% (136)
32% (71)
37% (82) 66% (147)
32% (71)
bce be abce
I invest a lot of time and effort in improving
my health
48% (137) 26% (74)
18% (51)
56% (160) 25% (71)
bce c abce c
22. Doctor Knows Best
Doctor Knows Best believe their physician is the
most credible resource for their healthcare needs.
Doctor Knows Best look to their physician and
other healthcare professionals for direction and
guidance because of their expertise and
credentials, and just want to cut to the chase.
Doctor Knows Best are more likely to go to the
doctor at the first sign of health concerns.
However, Doctor Knows Best may not always
follow a physician’s advice – not because they
disagree with his/her recommendations, but
because it is often difficult to work these
recommendations into their routine.
23. What Makes Doctor Knows Best Different
Doctor Knows Best
Strongly Agree/Agree
Open to
Options
Live for
Today
Family
First
Healthy
For Life
Doctor
Knows
Best
n = 711 n = 1,107 n = 733 n = 953 n = 532
a b c d e
I do whatever my doctor tells me 26% (53)
43% (88) 51% (104) 65% (133) 71% (145)
a ab abc abcd
I will go to the doctor at the first sign of
health concerns
7% (23) 23% (77)
3% (10)
58% (193) 64% (213)
c ac abc abcd
There is a right way of doing things and a
wrong way of doing things
64% (96)
62% (93)
72% (109) 70% (105) 80% (119)
ab ab abcd
31. Why would I do this?
• It is a chance to learn more about your health care
learning style
What do you have to do with my learning style
• It is simply a chance to bring a fun and interesting way
to learn more about yourself
Handling questions
32. Is there any validity to this?
• Yes, years of consumer research and validation have
determined this is accurate 91% of the time.
Are you tracking my answers?
• No…..only which of the groups you most resemble in your
health care learning style. That is the culmination of your
answers, and there are only 5 groupings.
Are you HIPAA compliant…because even my name is private!
• Yes, we have all the proper HIPAA practices in place.
Handling questions
33. I am NOT a a Open to Options!
• This survey is accurate 91% of the time so that is possible.
And do know many people have some portion of another
grouping in them as well. Let’s continue with our
session…
Tell me more about these 5 segments.
• See the segment reference guide (should not need this
much).
Handling questions
34. Congratulations
You have completed the slide review
Please see some qualitative feedback from other health coaches
who have used this tool
"The team has found using the psychographic insights “energizing,” and they have found
themselves listening closer to what the patients say, looking for clues. They confirmed that the
segment-specific key words from the segment “code book” are popping up among the respective
segments.”
“The psychographic insights are significantly reducing the time to form a bond with the patients
and engage in meaningful coaching.”