HCL TECHNOLOGIES FROM THE INSIDIE-OUT
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By: Carrie Wernick
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HCL TECHNOLOGIES FROM THE INSIDIE-OUT
- 1. HCL TECHNOLOGIES ANGELA BARROS-SEMLER CARRIE WERNICK MICHEAL ECKER STEPHANIE CUMMINGS
- 2. PRODUCT:LINES OF BUSINESS IT Infrastructure Management Enterprise Transformation Service Enterprise Applications Enterprise Applications Custom Applications R&D and Engineering BPO Services
- 3. ADVTANGE HCL: DIFFERNTIATION STRATEGY
- 5. HOW THE CORPORATE CULTURE HAS CHANGED OVER TIME
- 8. STRATEGY
- 9. STRATEGY
- 12. WHERE ARE THEY NOW?
- 13. WHERE ARE THEY NOW?
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- SMART SERVICE DESK: An automated query resolution mechanism for employees. SSD enables employees raise their concerns for adequate redressal in just three clicks. On an average 31,000 tickets are raised every month.14excel:Employee performance portal which handles end to end appraisal process of all employees. 24,000 appraisals are completed in 30 days in 2007 vs 9,200 in 45 days. i4excel transparently shares ratings and views of manager’s manager (reviewer) with the employee.“Directions” is an annual company-wide event that takes strategic discussions out of closed-door meetings to all employees. The CEO and the leadership team present at these meetings share the vision and strategy of the company as well as respond to questions in interactive sessions.Directions allows everyone in HCL to speak the same language and understand how their individual contributions fit in a larger organizational framework.Vineet, CEO HCL Technologies takes two weeks each year to prepare for the event and spends another two weeks attending Directions events across the world.U&IA two way dialogue mechanism between CEO and the employees. Nearly 90% questions have been answered by Vineet himself.He spends 7 hrs. in a week replying to the queries raised. U&I started a reverse blogging, where in CEO posts questions to the employees. EFCEmployee First councils work on goals that are of common interest to all employees and also help maintain a balance between work and life. The councils allow employees to unleash their creative talent. Last year over 1,500 events were conducted by EFC councils.F.U.N.D.O.O. F.R.I.D.A.YIs synonymous with fun @ work at HCL Technologies.
- Women First CouncilThe purpose of this council is to focus on women development and to create an inclusive, supporting and caring environment. A women exclusive website was launched which has information of all women related policies, safety and security measures, work-life balance techniques.Career PowerA comprehensive career planning and development program, which provides a framework where each employee is empowered to plan desired career path.O2 league of ExtraordinaryO2 is a system created in HCL to recognize high performers. The league constituted those employees who have been outstanding performers since last 2 years.XtramilesHCL’s created a unique reward and recognition portal where all employees can see extraordinary efforts & performances and appreciate them at a click of a button. The purpose of Xtramiles is to ensure timely and public instantaneous recognition of employees who have displayed exemplary performance.MITRMITR lends helping hands to all HCLites and their family members by providing them expert counseling 24X7 on any issue concerning them.GenieThe personal assistant, the all purpose coordinator, the private shopper, the entertainment guide, the travel planer, located within the office premises & programmed to take any request. Genie can manage all trivial and not so trivial chores.